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CyberArk Privileged Access Manager Reviews

Vendor: CyberArk
4.3 out of 5
Badge Ranked 1
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What is CyberArk Privileged Access Manager?

CyberArk Privileged Access Manager safeguards privileged accounts through password management, credential rotation, and session recording. With seamless integration and real-time monitoring, it ensures robust security across platforms.

Get the CyberArk Privileged Access Manager Buyer's Guide and find out what your peers are saying about CyberArk Privileged Access Manager, Okta Platform, Azure Key Vault and more!
CyberArk Privileged Access Manager is the #1 ranked solution in top User Activity Monitoring solutions, #1 ranked solution in top Privileged Access Management (PAM) solutions, #1 ranked solution in top Mainframe Security solutions, #3 ranked solution in top Enterprise Password Managers, and #3 ranked solution in top Operational Technology (OT) Security solutions. PeerSpot users give CyberArk Privileged Access Manager an average rating of 8.6 out of 10. CyberArk Privileged Access Manager is most commonly compared to Okta Platform: CyberArk Privileged Access Manager vs Okta Platform. CyberArk Privileged Access Manager is popular among the large enterprise segment, accounting for 53% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 13% of all views.
Buyer's Guide
CyberArk Privileged Access Manager
May 2026
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CyberArk Privileged Access Manager mindshare

Product category:
Privileged Access Management (PAM)
As of May 2026, the mindshare of CyberArk Privileged Access Manager in the Privileged Access Management (PAM) category stands at 10.4%, down from 18.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Privileged Access Management (PAM) Mindshare Distribution
ProductMindshare (%)
CyberArk Privileged Access Manager10.4%
Delinea Secret Server4.5%
One Identity Safeguard4.4%
Other80.7%
Privileged Access Management (PAM)

PeerResearch reports based on CyberArk Privileged Access Manager reviews

TypeTitleDate
CategoryPrivileged Access Management (PAM)May 25, 2026Download
ProductReviews, tips, and advice from real usersMay 25, 2026Download
ComparisonCyberArk Privileged Access Manager vs One Identity SafeguardMay 25, 2026Download
ComparisonCyberArk Privileged Access Manager vs Okta PlatformMay 25, 2026Download
ComparisonCyberArk Privileged Access Manager vs CyberArk Endpoint Privilege ManagerMay 25, 2026Download
Suggested products
TitleRatingMindshareRecommending
Okta Platform4.33.3%96%112 interviewsAdd to research
Azure Key Vault4.3N/A98%52 interviewsAdd to research
 
 
Key learnings from peers
Last updated Mar 22, 2026

Valuable Features

CyberArk Privileged Access Manager's most valued features include seamless integration with ticketing systems, stable performance, session recording, and automated password rotation. Its flexibility allows managing accounts without third-party tools. Key components, such as Enterprise Password Vault and Privileged Session Manager, contribute to comprehensive security. The platform's scalability, ease of installation, and user-friendly interface enhance efficiency, providing robust access control and monitoring capabilities while ensuring an auditable security environment for managing privileged access.
  • "If you can afford CyberArk Privileged Access Manager or you are looking 5 to 10 years in the future, it's a good investment."
  • "With CyberArk, everything is a click away for us."
  • "It is one of the best solutions in the market, and ever since I started using this solution, there has not been any compromise when it comes to our lab."

Room for Improvement

CyberArk Privileged Access Manager requires enhancements in account discovery and support for Unix-based systems. User interface updates and improved documentation are needed. Reporting capabilities and dashboard features lack flexibility and customization. Integration with other tools and better API support would benefit users. Price, deployment complexity, and user-friendliness need attention. CyberArk could also offer streamlined onboarding processes and improve their support services. Expanding plugin connectors and addressing performance issues would be beneficial.
  • "Report creation could be improved."
  • "CyberArk's license is too expensive. I rate it seven out of 10 for affordability."
  • "There is a lot of room for improvement in the report section."

ROI

CyberArk Privileged Access Manager delivers substantial return on investment by automating credential management, improving security, and reducing risk. Organizations experience enhanced compliance, reduced labor costs, and improved efficiency. Notably, deployment stops unauthorized access, streamlines processes, and cuts audit and security management time, offering intrinsic value. Users achieve cost savings by mitigating breaches and automating tasks, with time-to-value recognized swiftly after implementation amid a favorable cost-benefit scenario when properly utilized.

Pricing

CyberArk Privileged Access Manager offers robust features but is often considered expensive compared to its competitors. Pricing varies based on the number of users and requires yearly commitments, though options for subscription models exist. Customers frequently mention the high costs associated with add-ons and maintenance. Organizations recommend engaging with CyberArk partners for personalized pricing strategies and emphasize the importance of defining clear requirements to manage expenses effectively. Despite the cost, many highlight the solution's high value and security benefits.
  • "It's not a cheap application. It's very expensive."
  • "Since CyberArk is at the top of the Gartner list, the cost is indeed on the higher side, but customers must discern which entities are essential to purchase. They should weigh the cost against the quality received."
  • "The pricing for CyberArk Privileged Access Manager is quite expensive, and the pricing varies from region to region. In APAC, CyberArk Privileged Access Manager can be obtained for less than in North America, according to my understanding."

Popular Use Cases

Organizations use CyberArk Privileged Access Manager primarily for managing privileged account access, securing credentials, and ensuring password rotation. It assists in compliance with regulations like SOX, PCI, and HIPAA by providing audit trails and session recordings. The tool enhances security postures by protecting critical accounts and limiting unauthorized access. Companies use it for both on-premise systems and are increasingly integrating it with cloud infrastructures for comprehensive privileged access management across various platforms.

Service and Support

CyberArk Privileged Access Manager's customer support is professional and technically knowledgeable. Users appreciate quick responses and the quality of the staff, though there are occasional delays in resolution. Some find support levels inadequate for complex issues. On escalation, higher-tiered support proves effective but may take time to reach. Improvements have been noted over recent years, and users often rely on internal teams for initial troubleshooting before seeking assistance from CyberArk's support.

Deployment

Responses indicate varying experiences with CyberArk Privileged Access Manager's initial setup. Some found it straightforward, particularly with expert guidance or experience, while others encountered complexity and challenges related to architecture, environment, and configuration. Timeframes ranged significantly, from a few hours to several weeks or months. Organizations emphasized the importance of thorough preparation, proper documentation, and collaboration with support services. The training and ongoing maintenance also emerged as significant factors in the setup process.

Scalability

CyberArk Privileged Access Manager is largely praised for its scalability. Users consistently find it to be flexible and adaptable, with few experiencing limitations. While some note that strategic planning is essential, particularly for clustered setups, others appreciate its ability to handle varying scales, from small deployments to vast enterprise environments. Specific cases highlight seamless integration and growth, though occasional hardware constraints are mentioned. Nonetheless, it is frequently regarded as capable of meeting future expansion needs.

Stability

CyberArk Privileged Access Manager is considered stable by many users, who have not faced significant downtime issues. Some users report occasional stability challenges due to environmental factors or configuration errors. In older versions, issues like memory leakage were observed but reduced significantly in recent updates. Most stability challenges are often attributed to external factors, user errors, or infrastructure compatibility rather than inherent software flaws.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our CyberArk Privileged Access Manager Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business45
Midsize Enterprise28
Large Enterprise134
By reviewers
By visitors reading reviews
Company SizeCount
Small Business661
Midsize Enterprise349
Large Enterprise1124
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
10%
Computer Software Company
7%
Comms Service Provider
6%
Government
5%
Insurance Company
5%
Construction Company
5%
Healthcare Company
4%
Outsourcing Company
4%
Energy/Utilities Company
4%
University
3%
Marketing Services Firm
3%
Retailer
3%
Educational Organization
3%
Performing Arts
2%
Transportation Company
2%
Hospitality Company
2%
Recreational Facilities/Services Company
2%
Real Estate/Law Firm
2%
Wholesaler/Distributor
2%
Media Company
2%
Non Profit
2%
Consumer Goods Company
2%
Legal Firm
1%
Logistics Company
1%
Pharma/Biotech Company
1%
Aerospace/Defense Firm
1%

Compare CyberArk Privileged Access Manager with alternative products

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Learn more about CyberArk Privileged Access Manager

CyberArk Privileged Access Manager is recognized for its extensive capabilities in managing and securing privileged accounts. It offers vital functionalities such as automatic password rotation, real-time session monitoring, and cross-platform integration through APIs and custom connectors. Users find the flexibility in workflows and granular access controls beneficial, particularly in protecting access across cloud and on-prem infrastructures. However, improvements in its interface, installation process, plugin support, and integration with third-party tools are often suggested. Pricing is a concern for many, along with the need for better dashboard reporting, user provisioning, and enhanced documentation. Organizations leverage this tool for encrypting and monitoring critical account activities and automating password management to bolster security.

What are the key features of CyberArk Privileged Access Manager?
  • Enterprise Password Vault: Provides secure storage and management of enterprise credentials.
  • Privilege Session Manager: Offers comprehensive session recording and monitoring.
  • Privileged Threat Analytics: Detects and alerts on potential credential threats.
  • Integration Capabilities: Easily integrates with multiple systems using APIs and custom connectors.
What benefits or ROI should users expect?
  • Enhanced Security: Automates and centralizes password management, reducing risk of account misuse.
  • Compliance Support: Ensures alignment with compliance policies through automated processes.
  • Operational Efficiency: Streamlines security operations with real-time monitoring and integration.
  • Adaptability: Protects privileged access across diverse infrastructure setups including cloud and on-prem.

CyberArk Privileged Access Manager finds substantial use in industries such as finance, healthcare, and technology, where the protection of privileged accounts is critical. These sectors rely on its capabilities to manage application credentials securely and provide safe access for developers, administrators, and vendors across various infrastructures.

CyberArk Privileged Access Manager was previously known as CyberArk Privileged Access Security, CyberArk Enterprise Password Vault.

CyberArk Privileged Access Manager customers

Rockwell Automation

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Product Categories

Product Categories
Privileged Access Management (PAM)
User Activity Monitoring
Enterprise Password Managers
Mainframe Security
Operational Technology (OT) Security

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CyberArk Privileged Access Manager Reviews Summary
Author infoRatingReview Summary
CyberArk manager at a comms service provider with 10,001+ employees4.5I've used CyberArk Privileged Access Manager for over nine years; it's highly secure, scalable, and audit-friendly, though costly. It excels in compliance and control, with room for improvement in cluster support, documentation, and first-level technical support.
CyberArk Engineer at Tata Consultancy5.0I've used CyberArk Privileged Access Manager for three years, and it provides secure password management, strong monitoring, and end-to-end protection. It's scalable and stable, with helpful support, though adding AI automation could enhance its functionality further.
Senior CyberArk architect at a consultancy with 11-50 employees4.5I've used CyberArk Privileged Access Manager for over nine years to manage and secure privileged accounts, valuing its strong password rotation and monitoring, though service account integration and notification improvements are needed, especially in healthcare environments.
Senior PAM Consultant at iC Consult GmbH4.0As a CyberArk administrator, I find its password management and automation features invaluable, especially with API integrations. However, its reporting capabilities need improvement. CyberArk competes well with Delinea and others but excels in session management and compliance support.
Senior Engineer at a tech vendor with 1,001-5,000 employees4.5CyberArk Privileged Access Manager effectively manages various privileged accounts across different systems, offering excellent support and frequent upgrades. While improvements in Privileged Threat Analytics are needed, it efficiently automates tasks and enhances security, saving time and mitigating threats.
Operation Specialists at a tech vendor with 10,001+ employees5.0I use CyberArk Privileged Access Manager to enhance security and compliance through credential protection, session monitoring, and endpoint defense; it's reliable, scalable, and user-friendly, though improvements in vulnerability assessment and database stability are still needed.
Coordenador at a computer software company with 1,001-5,000 employees4.5I use CyberArk Privileged Access Manager for managing access across various platforms, finding it user-friendly with effective password management. While costly, it has immediate ROI. However, report editing could improve. We switched from Senhasegura for better scalability.
IT Cyber Security Lead at a mining and metals company with 1,001-5,000 employees5.0We chose CyberArk Privileged Access Manager to enhance our security by replacing named identity admin access, benefiting from features like session monitoring, credential rotation, and integration with Microsoft Sentinel, despite needing improvements in vendor management. The local support was pivotal.