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Claroty Platform vs CyberArk Privileged Access Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Claroty Platform helps protect against vulnerabilities, delivering positive outcomes and cost-benefit analysis for critical infrastructure applications.
Sentiment score
6.6
Organizations gain enhanced security, compliance, and cost savings with CyberArk, improving efficiency, user adoption, and risk reduction.
If my infrastructure is critical infrastructure, the Claroty Platform saves time and resources.
Senior Consultant at Payatu
The return on investment lies in improved security infrastructure, addressing over-privileged access, and reducing the risk of credential compromise, which is a major source of data breaches.
Cyber Security Engineer at Isolutions Associates Ltd (ISOLS)
The end users have the authority to reconcile the password or verify it before using session isolation, which is one of the unique features that can be enabled through Privileged Session Manager, preventing any attacks from happening within the organization when connected with sessions through CyberArk Privileged Access Manager.
Senior Engineer at a tech vendor with 1,001-5,000 employees
CyberArk Privileged Access Manager has helped customers save on costs primarily by reducing the number of engineering and information security personnel.
Head of Sales Services Department at a comms service provider with 51-200 employees
 

Customer Service

Sentiment score
7.8
Claroty Platform's customer service is responsive, knowledgeable, and proactive, receiving high ratings despite occasional response delays for requests.
Sentiment score
6.5
CyberArk's support receives mixed reviews, praised for expertise but criticized for delays, especially at Tier One, yet committed to improvement.
Their response and support are effective and proactive.
Associate Solution Architect at a tech vendor with 10,001+ employees
They can rate support for the Claroty Platform from one to ten as eight to nine.
Senior Consultant at Payatu
I have always found Claroty's technical support to have good engineers.
VP of Products at a tech services company with 51-200 employees
CyberArk has been exceptional in coming back to us with immediate responses.
IT Cyber Security Lead at a mining and metals company with 1,001-5,000 employees
It could be forever until you talk to someone who knows what they are doing.
Senior PAM Consultant at iC Consult GmbH
Based on the issue resolution and support quality, I rate the support 10 out of 10.
Operation Specialists at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
7.8
Claroty Platform is praised for scalability, adaptability in cloud and on-premise, and effective multi-location deployment despite minor scaling challenges.
Sentiment score
7.6
CyberArk Privileged Access Manager scales efficiently for diverse needs, with flexible deployment options and positive user feedback on growth adaptability.
The Claroty Platform offers a scalable solution that accommodates both cloud and on-premise deployments.
Associate Solution Architect at a tech vendor with 10,001+ employees
I would rate the scalability as eight or nine as the only issue faced was with login challenges, which could be improved.
Cyber Security Security at PwC
The way the Claroty Platform has considered and included the active scanning part has made it quite scalable.
Senior Consultant at Payatu
The CPM can reportedly handle up to 50,000 accounts independently without issue.
Privileged Access Management Engineer at a hospitality company with 10,001+ employees
I would rate it a ten out of ten for scalability.
IT Cyber Security Lead at a mining and metals company with 1,001-5,000 employees
They had 40,000 passwords in this one safe, and it was saving the last ten iterations of each password object. That means they had 400,000 password objects in this safe. They exceeded the limit.
Senior PAM Consultant at iC Consult GmbH
 

Stability Issues

Sentiment score
7.1
The Claroty Platform is stable with minimal downtime, some upgrade issues, and receives varied but generally high stability ratings.
Sentiment score
7.7
CyberArk Privileged Access Manager is praised for its robust stability and high availability, with minor issues noted under heavy load.
The platform runs with minimal delays and effectively manages workloads without intruding on the network.
Associate Solution Architect at a tech vendor with 10,001+ employees
Overall, I would rate the stability as eight out of ten.
Cyber Security Security at PwC
Proper fine-tuning and expertise ensure the product performs well.
Cybersecurity Specialist at a comms service provider with 5,001-10,000 employees
Overall, the stability of the solution is high.
Senior Cybersecurity Manager at a financial services firm with 10,001+ employees
It has a large customer base and positive feedback within my network.
Senior Manager at a energy/utilities company with 1,001-5,000 employees
 

Room For Improvement

The Claroty Platform requires improvements in detection, integration, UI, pricing, documentation, training, and vulnerability management for better performance.
CyberArk Privileged Access Manager needs UI, integration, documentation, performance, complexity improvements, better plugins, licensing, reporting, and support.
Additionally, reducing the overall cost of hardware and software solutions would be beneficial.
Associate Solution Architect at a tech vendor with 10,001+ employees
As AI is booming now, there are concerns about AI security.
Security Consultant at Forcespot
Sometimes, these CVEs are not actually related to the device in the firmware at the site.
Senior Consultant at Payatu
They want everything to be on the cloud, but even in the SaaS version of CyberArk Privileged Access Manager, they need to deploy some servers on-premises.
Presales Engineer at a computer software company with 201-500 employees
We cannot generate a plug-in for web-based applications.
Contractor at a pharma/biotech company with 5,001-10,000 employees
If they want clients to move to the cloud, they need to support them in real-time.
Senior Manager at a consultancy with 11-50 employees
 

Setup Cost

Claroty Platform is expensive yet valued for free deployment, with costs justified by its robust security features.
CyberArk Privileged Access Manager is costly but offers robust features and security, providing value despite higher pricing.
One unique aspect of Claroty is that users get all the deployments for free.
VP of Products at a tech services company with 51-200 employees
The cost of the Claroty Platform is comparatively high.
Associate Solution Architect at a tech vendor with 10,001+ employees
The cost is as per the standard market.
Security Consultant at Forcespot
CyberArk is expensive compared to other products I know.
Cybersecurity Specialist at a comms service provider with 5,001-10,000 employees
CyberArk is comparatively expensive compared to other PAM solutions, such as Delinea, especially during renewal.
Presales Engineer at a computer software company with 201-500 employees
CyberArk's SaaS solution is particularly expensive.
Senior Manager at a energy/utilities company with 1,001-5,000 employees
 

Valuable Features

Claroty Platform enhances network management with real-time monitoring and threat detection, offering secure access and comprehensive vulnerability insights.
CyberArk Privileged Access Manager offers password management, session monitoring, and threat analytics to enhance security and compliance.
The ability to detect and classify assets, assess vulnerabilities, and manage patches and updates effectively is highly beneficial.
Associate Solution Architect at a tech vendor with 10,001+ employees
They offer threat detection, asset management, vulnerability management, and remote access, which makes them the sole vendor in the OT security space to offer all three services.
VP of Products at a tech services company with 51-200 employees
Additionally, their SRA solution, the Secure Remote Access solution, is very useful for industrial environments.
Security Consultant at Forcespot
CyberArk Privileged Access Manager helps ensure data privacy because we now know who is using which credentials and at what time.
Senior Cybersecurity Manager at a financial services firm with 10,001+ employees
It keeps a record of activities, allowing me to easily fetch screen recordings to detect any misuse and see who did what and what happened.
Senior Manager at a consultancy with 11-50 employees
It can integrate with Splunk, SNMP, and other solutions and technologies.
Technical Support Analyst at Capgemini
 

Categories and Ranking

Claroty Platform
Ranking in Operational Technology (OT) Security
2nd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
16
Ranking in other categories
Remote Access (7th), Vulnerability Management (21st), Cyber-Physical Systems Protection (2nd)
CyberArk Privileged Access ...
Ranking in Operational Technology (OT) Security
3rd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
229
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (3rd), Privileged Access Management (PAM) (1st), Mainframe Security (2nd)
 

Mindshare comparison

As of January 2026, in the Operational Technology (OT) Security category, the mindshare of Claroty Platform is 19.8%, down from 25.6% compared to the previous year. The mindshare of CyberArk Privileged Access Manager is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Operational Technology (OT) Security Market Share Distribution
ProductMarket Share (%)
Claroty Platform19.8%
CyberArk Privileged Access Manager0.6%
Other79.6%
Operational Technology (OT) Security
 

Featured Reviews

AP
Senior Consultant at Payatu
Passive scanning excels and support proves invaluable
Regarding the cons of the Claroty Platform, it is not about the deployment, but rather the identification. The Claroty Platform becomes too noisy when it gives numerous CVEs related to vendor match. Sometimes, these CVEs are not actually related to the device in the firmware at the site. The Claroty Platform identifies effectively but sometimes identifies many CVEs which might not be the actual issue in certain scenarios.
SI
Senior PAM Consultant at iC Consult GmbH
Makes privileged access management easy with automation and granular control
Many people underestimate the value of these tools because they treat them as simple automated password management. Once you realize the volume of passwords in your organization and factor in nonhuman passwords, you realize its value. Last year, CyberArk Impact cited 45 nonhuman passwords for every human password. If you have 10,000 employees, you can imagine the number of passwords. There are also many other operations. For example, you have a Qualys scanner that needs to reach out and touch all your endpoints and scan them for vulnerabilities. They use an API call to CyberArk to pull out a Privileged credential that allows them to log in to that target. This is an automated machine call. It is tapping into CyberArk to get that credential. There can be hundreds of thousands of those operations a day. You do not want to manage those passwords by hand. Some people marginalize the significance of such a solution by saying that it is just a fancy password changer. It goes well beyond that, especially with API calls and automation. Its importance extends beyond merely changing passwords; it involves automation, API calls, and process integration, crucial in agile environments for standing up new Amazon servers or other processes needing privileged credentials. CyberArk can automate these tasks into their build processes. Another critical feature is the proxy service via Privileged Session Manager (PSM), providing not only a proxy between your user and the target servers, protecting against malware but also offering session recording. Many companies I have worked with implemented a PAM product as a knee-jerk reaction to SOX audit requirements. They discovered they needed session recording and retention for regulatory compliance. This has become a major factor for clients instituting CyberArk, so PSM is a big deal in addition to regular password rotation.
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Computer Software Company
11%
Energy/Utilities Company
10%
Financial Services Firm
5%
Financial Services Firm
15%
Computer Software Company
11%
Manufacturing Company
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise11
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise40
Large Enterprise173
 

Questions from the Community

What do you like most about Claroty Platform?
The product helps mitigate potential threats, especially if its users have signature rules. The product also provides alerts.
What needs improvement with Claroty Platform?
Regarding the cons of the Claroty Platform, it is not about the deployment, but rather the identification. The Claroty Platform becomes too noisy when it gives numerous CVEs related to vendor match...
What is your primary use case for Claroty Platform?
My clients are using the Claroty Platform for asset identification, finding CVEs and threat intel. I am aware of the continuous threat detection feature of the Claroty Platform, and even if it is g...
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
 

Also Known As

No data available
CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
 

Overview

 

Sample Customers

Rockwell Automation
Rockwell Automation
Find out what your peers are saying about Claroty Platform vs. CyberArk Privileged Access Manager and other solutions. Updated: December 2025.
879,371 professionals have used our research since 2012.