No more typing reviews! Try our Samantha, our new voice AI agent.

VMware NSX vs Zscaler Internet Access comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
VMware NSX offers long-term financial benefits by reducing overhead and improving security, despite high initial costs and evaluation time.
Sentiment score
5.7
Zscaler Internet Access drives cost savings by reducing on-premises needs, enhancing security, and cutting hardware and staffing costs.
The managed service aspect of Zscaler Internet Access has allowed for reduced staffing costs, resulting in a saving of approximately 20-25% compared to prior expenses.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
 

Customer Service

Sentiment score
6.6
VMware NSX support is knowledgeable but experiences vary; some report delays and recent service deterioration due to structural changes.
Sentiment score
6.5
Zscaler Internet Access customer service is responsive and knowledgeable, with high ratings but occasional scheduling and resource issues.
They were always helpful.
Senior VMware Administrator at Johnson Controls, Inc.
They are quick and understand things easily, so the support is aligned very effectively.
Windows Redhat Linux Vmware & Azure & Cloud & Nutanix Ahv-Vmware & Backup Senior System Administrator at AlDawaa Medical Services
Our technicians have a good support experience from the company.
Joint Staff Officer at Hellenic National Defence General Staff
The technical support for Zscaler Internet Access is rated around seven out of ten due to some response time issues and the engagement model.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
Zscaler Internet Access customer service is really very good.
Product Owner at a financial services firm with 501-1,000 employees
I find customer support to be quite adequate
Group IT Manager at a wholesaler/distributor with 10,001+ employees
 

Scalability Issues

Sentiment score
7.6
VMware NSX is favored for its scalability, supporting extensive deployments across data centers with ease and efficiency.
Sentiment score
7.2
Zscaler Internet Access offers scalable cloud solutions for easy expansion, with some challenges in cost, bandwidth, and deployment complexity.
There is a high level of satisfaction with its ability to scale.
Senior IT Strategy Consultant at a financial services firm with 1,001-5,000 employees
With the pricing structure that they currently have, it is only for big customers.
Product Owner at a financial services firm with 501-1,000 employees
I find Zscaler Internet Access to be highly scalable, which was one of the reasons for choosing it.
Group IT Manager at a wholesaler/distributor with 10,001+ employees
Zscaler Internet Access is scalable and has points of presence across the globe to ensure low latency and reliable connections.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
 

Stability Issues

Sentiment score
8.1
VMware NSX is praised for its high stability and reliability, with most users rating it 8-10 out of 10.
Sentiment score
7.4
Zscaler Internet Access is globally stable and secure, with minor regional latency issues, and straightforward deployment praised by users.
The product performs at 99% efficiency without any showstoppers or significant issues.
Windows Redhat Linux Vmware & Azure & Cloud & Nutanix Ahv-Vmware & Backup Senior System Administrator at AlDawaa Medical Services
For stability, I would rate VMware NSX as a nine out of ten.
Services Presales Solutions Architecture - UAE & Gulf at a tech vendor with 10,001+ employees
Zscaler Internet Access is stable and capable of building resilient architectures.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
Zscaler Internet Access is very stable, and I would rate its stability as nine out of ten.
Group IT Manager at a wholesaler/distributor with 10,001+ employees
 

Room For Improvement

VMware NSX struggles with high costs, complex configurations, integration issues, and requires improvements in scalability, user-friendliness, and pricing.
Zscaler Internet Access needs improved integration, reporting, user interface, support, pricing, scalability, and feature enhancements for better overall performance.
The initial configuration and integration within our existing environment were not easy.
Senior IT Strategy Consultant at a financial services firm with 1,001-5,000 employees
The pricing for the product is another area for improvement as I'm not satisfied nowadays.
Senior VMware Administrator at Johnson Controls, Inc.
The licensing model is expensive and could be more flexible, especially after Broadcom bought VMware.
Services Presales Solutions Architecture - UAE & Gulf at a tech vendor with 10,001+ employees
The response time and engagement model for technical support could be improved to handle complex outages more efficiently.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
In future updates, I would like to see some of the features bundled into the existing product set, perhaps more AI features and a refreshed interface.
Cyber Security Architect at a manufacturing company with 1,001-5,000 employees
Zscaler Internet Access has introduced AI control for tools such as ChatGPT, providing options to restrict to text-only input without file or image uploads through CASB restriction controls.
Associate Vice President at Novac Technology Solutions
 

Setup Cost

VMware NSX pricing is seen as high; costs vary based on features used, licensing choices, and negotiation effectiveness.
Zscaler Internet Access pricing is high, with a per-user model, making it cost-effective yet potentially inaccessible for small businesses.
The cost of VMware NSX is considered high.
Senior IT Strategy Consultant at a financial services firm with 1,001-5,000 employees
The complexity is too high in terms of price.
Technical Manager at Allianz Cloud Private Limited
VMware NSX is a little higher in price compared to the competition.
Joint Staff Officer at Hellenic National Defence General Staff
Zscaler Internet Access is recognized as an expensive solution.
Group IT Manager at a wholesaler/distributor with 10,001+ employees
Zscaler Internet Access is less expensive than competitors like Palo Alto, offering a premium service justified by security enhancements and cost-effective scalability.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
Of course, it is an expensive product.
Product Owner at a financial services firm with 501-1,000 employees
 

Valuable Features

VMware NSX offers micro-segmentation, scalability, automation, VM-level security, and Zero Trust support for enhanced modern networking.
Zscaler Internet Access enhances security with URL filtering, SSL inspection, threat protection, and seamless remote management, improving efficiency globally.
Micro-segmentation enhances security and provides more secure data in your data center.
Services Presales Solutions Architecture - UAE & Gulf at a tech vendor with 10,001+ employees
Consistent networking and security policies across different environments have a major and very positive impact on our business operations, allowing us to achieve the security posture we want with compliance and regulations.
Technical Manager at Allianz Cloud Private Limited
The most powerful feature of VMware NSX is the micro-segmentation that allows us to separate the different protocols our application works with.
Joint Staff Officer at Hellenic National Defence General Staff
It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses.
Associate Vice President at Novac Technology Solutions
Zscaler Internet Access has positively impacted my organization by reducing the dependency on on-premises hardware and improving security posture, enabling faster user onboarding, and providing better performance for remote users.
Senior Network Engineer at Anthology
The most valuable feature for me is the ability to see how my network and traffic looks with modules like analytics and insights.
Group IT Manager at a wholesaler/distributor with 10,001+ employees
 

Categories and Ranking

VMware NSX
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
107
Ranking in other categories
Network Virtualization (2nd), Cloud and Data Center Security (2nd), Network Traffic Analysis (NTA) (5th), Network Detection and Response (NDR) (7th), Network Automation (3rd), Microsegmentation Software (1st)
Zscaler Internet Access
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
59
Ranking in other categories
Secure Web Gateways (SWG) (3rd), Internet Security (2nd)
 

Mindshare comparison

While both are Enterprise Networking solutions, they serve different purposes. VMware NSX is designed for Network Virtualization and holds a mindshare of 33.0%, down 46.5% compared to last year.
Zscaler Internet Access, on the other hand, focuses on Secure Web Gateways (SWG), holds 12.1% mindshare, down 15.4% since last year.
Network Virtualization Mindshare Distribution
ProductMindshare (%)
VMware NSX33.0%
Cisco ACI35.2%
Cisco Elastic Services Controller9.4%
Other22.39999999999999%
Network Virtualization
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Zscaler Internet Access12.1%
Cisco Umbrella12.8%
Prisma Access by Palo Alto Networks8.8%
Other66.3%
Secure Web Gateways (SWG)
 

Featured Reviews

TAIYAB HASAN - PeerSpot reviewer
Windows Redhat Linux Vmware & Azure & Cloud & Nutanix Ahv-Vmware & Backup Senior System Administrator at AlDawaa Medical Services
Has improved network visibility and security through micro-segmentation and SDN capabilities
This feature gives us flexibility and allows us to manage everything under one pane. We can see everything on one console, including network operations and behavior. Monitoring and security are among the best features for VMware NSX. For micro-segmentation, it's integrated with our endpoint security. If there are any issues with servers or VMs, it notifies us so we can isolate the servers and investigate. It provides distributed security features such as firewall and intrusion, IDS, IPS. The security level with IPS and IDS in VMware NSX is excellent. It also provides logical switching and routing which gives an extra layer for Layer 2 and Layer 3 switching requirements. The solution provides flexibility, automation, and self-service capabilities, resulting in cost savings as extensive expertise isn't required. Once automation and self-service are implemented, many tasks can be completed automatically. Load balancing is another excellent feature. Multiple servers can run on load balancing features, which is particularly useful since we have many application servers running. Sharing loads between servers provides the best performance.
Mohan Janarthanan - PeerSpot reviewer
Associate Vice President at Novac Technology Solutions
User access management and threat prevention are enhanced with user-friendly controls
The best features Zscaler Internet Access offers include application control, tenant segregation, and PoP center regions which have low availability zones. The internet access is very successful and bandwidth speed is excellent. It also has application-based control, URL-based control, and SSL inspection capabilities, which are very useful. Additionally, the in-depth CASB segregation is very beneficial to us. One unique feature I found helpful is the tenant level restrictions, which we use to only access our organization's tenant level mail IDs, drives, and specific tenant level access while restricting public access. Zscaler Internet Access has positively impacted our organization as we have noticed substantial outputs and income. It has improved our security environment control and endpoint protection. It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses. It has a toggle button to enable features entirely at the tenant level for all users onboarded into Zscaler Internet Access, resulting in much better outcomes.
report
Use our free recommendation engine to learn which Network Virtualization solutions are best for your needs.
885,376 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
10%
Government
8%
Computer Software Company
12%
Manufacturing Company
10%
Financial Services Firm
10%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise23
Large Enterprise69
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise10
Large Enterprise37
 

Questions from the Community

What are the biggest differences between Cisco ACI and VMware NSX?
There are some very major differences between both the Products and to name a few. -Cisco ACI have physical network gear (9K Switches) where the Code runs in ACI Policy Mode & the UCS server wh...
What are the biggest differences between Cisco ACI and VMware NSX?
Once you know your way around the Cisco ecosystem, using Cisco ACI is not so difficult. It is a global product, so when you change one interface, changes are automatically reflected on every switch...
What is your experience regarding pricing and costs for VMware NSX?
When measuring complexity and costs for our organization, we consider some parameters for effectiveness. In terms of effectiveness in reducing operational complexity, I measure it to be high on the...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration....
What is your experience regarding pricing and costs for Zscaler Internet Access?
It is only for big companies currently and they only focus on that. That is one of the problems to get into the market. Of course, it is an expensive product.
 

Also Known As

VMware Nicira, Lastline Defender
ZIA
 

Overview

 

Sample Customers

City of Avondale, Lumeta, Kroll Ontrack, Heartland Payment Systems, Baystate Heallth, Exostar, Tribune Media, iGATE, NTT Communications, Synergent, California Natural Resources Agency, Bloomington Public Schools, Columbia Sportswear, Join Experience S.A, Schuberg Philis
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Cisco, Broadcom, Array Networks and others in Network Virtualization. Updated: March 2026.
885,376 professionals have used our research since 2012.