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Tungsten TotalAgility vs Zoho Creator comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Tungsten TotalAgility
Ranking in Business Orchestration and Automation Technologies
25th
Average Rating
8.2
Reviews Sentiment
4.6
Number of Reviews
23
Ranking in other categories
Robotic Process Automation (RPA) (25th), Intelligent Document Processing (IDP) (5th)
Zoho Creator
Ranking in Business Orchestration and Automation Technologies
8th
Average Rating
8.6
Reviews Sentiment
6.2
Number of Reviews
35
Ranking in other categories
Rapid Application Development Software (11th), Low-Code Development Platforms (8th)
 

Mindshare comparison

As of March 2026, in the Business Orchestration and Automation Technologies category, the mindshare of Tungsten TotalAgility is 1.3%, up from 0.4% compared to the previous year. The mindshare of Zoho Creator is 0.9%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Orchestration and Automation Technologies Mindshare Distribution
ProductMindshare (%)
Zoho Creator0.9%
Tungsten TotalAgility1.3%
Other97.8%
Business Orchestration and Automation Technologies
 

Featured Reviews

Ross Macadam - PeerSpot reviewer
Director at iicon ltd
Has faced challenges adapting to evolving capture methods and competitive integrations
It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that particular product in the last probably six to nine months. The speed of product development means that my experience with it is likely out of date in terms of the product suite capabilities. The difficulty with customers nowadays is that they are subject to the winds of change in terms of the adoption of cloud technologies and the offerings those cloud technologies bring. Microsoft, for instance, is rapidly filling in the spaces between various product areas that other vendors typically owned. That makes it difficult for customers to settle on their functional requirements because the offers are competing in the same space. I look for more integration with mainstream subscription based platforms, more security integration, and possibly some more lifecycle management features. However, the difficulty with that is the competition with existing options that people have in their subscription library.
VishalKumar7 - PeerSpot reviewer
Zoho Developer at Evoluz Global Solutions
User experience metadata and workflow customization have been streamlined
The creator needs improvement; for instance, if I create a widget that has dynamic data, it cannot get published. When we publish a page that contains a widget, dynamic data does not appear. That is the problem with Zoho Creator, so it needs improvement. The portal user aspect is also costly; for example, purchasing 250 portal users can be expensive for clients who require them monthly. It creates a financial burden similar to how customer logins on e-commerce websites such as Flipkart or Amazon are generally free. Thus, Zoho Creator needs to offer free access for all portal users as they are essential for the application's usage. In Zoho Creator, we cannot work on UI customization as expected; if I want an application resembling a Figma design, there are limitations on UI changes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a very user-friendly tool in the market with a complete package of BPM, case management, and capture capabilities."
"Since it provides both Capture and BPM on a single platform, it stands on its own in the business process improvement space."
"Great with recognition providing a high level of confidence."
"It is user-friendly and has good documentation."
"The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI."
"It is a stable solution; I have worked with many big companies where they scan millions of pages every year and hundreds of users are using it every day, and it is a stable application; it is reliable, there are no bugs or glitches, and it doesn’t crash or freeze."
"It can be a good product for BPM; you can do BPM projects with it, do case management and capture extraction with Kofax TotalAgility, and it can also integrate quite seamlessly with third-party applications, so it is quite good."
"Some of our clients previously spent about ten dollars per invoice for processing, but after using the Kofax Total Agility, I believe they are spending only about one to four dollars."
"It is a very, very scalable tool."
"The impact of the Deluge Scripting language on my application's customization options and workflow automation has been significant, reducing a manual process from two or three weeks to just two days and significantly decreasing the manual process and reducing work hours for the organization."
"The most important thing is Zoho Creator's functionality. Other cloud platforms cannot provide its functionality."
"Zoho Creator is a flexible and powerful solution. I like the tool's advanced modification feature which helps to modify its layout and setup scripts."
"I just like the simplicity of it."
"The best feature of Zoho Creator is that it is a native application—native means Zoho CRM and Zoho Creator—with portal user access, drag-and-drop features, and a UI developed with limited options and high security."
"Zoho Creator offers cost-effective, enterprise-grade solutions at simple pricing, unlike competitors such as Salesforce or HubSpot, which can be significantly more expensive for similar functionalities."
"Zoho Creator can be integrated with other platforms easily; for this reason, I think that it's superior to the other solutions I evaluated."
 

Cons

"The pricing for Kofax TotalAgility could be more attractive, particularly the cloud version of the solution which was offered to my company. This is its area for improvement."
"Even though it has good documentation, key things are not being noted perfectly."
"Lacks sufficient inbuilt features."
"The product's console version is old. It should also improve its forum."
"I'd like to have better inbuilt features so that we could see some added value."
"It would be nice if the tool has more connectors to different systems. It is an expensive solution."
"User interface."
"The form development could be improved."
"Zoho Creator falls short on data management, so we must connect it to other databases to handle larger datasets. However, it may still be sufficient for smaller databases. Better templates and examples for support teams or programming could be improved. Learning the Zoho Creator language, known as "Deluge," can be challenging for native programmers, so having clear examples and training materials would benefit users."
"The biggest area for improvement is the look and feel when building a customer portal as it's not that customizable."
"The product needs to improve stability and scalability. We faced issues with bugs."
"The user interface and the user experience should be improved."
"One significant issue with Zoho Creator is the lack of backup when items are deleted, unlike CRM where backups are available."
"When you're developing database-type applications, there is no way to see the actual database tables; they call them forms, and I don't like that. Zoho should also provide better user guides."
"Zoho Creator's UX design needs to be improved."
"Could have more pre-built integrations for pulling data from the wider Zoho ecosystem as well as other systems."
 

Pricing and Cost Advice

"The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."
"It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."
"The price of this solution is less than some of the competition."
"Kofax TotalAgility is very expensive."
"It is slightly more expensive than other tools."
"Anyone can start using the solution with less than 15 to 30 dollars a month per user. It is worth the money."
"The tool has three plans and one of them costs 50 dollars per month."
"It is at the bottom end of the price range."
"The Enterprise version costs INR 1500 per month."
"Zoho Creator is the cheapest option in the market right now that can deliver this level of quality."
"The tool's licensing costs are annual. You need to pay more if you need a bigger database."
"Zoho Creator's pricing is fine. It's subscription-based."
"The plan provided is presented on a monthly basis, giving an idea of the cost each month. However, the actual cost is calculated and charged on a yearly or annual basis. The cost is displayed in a detailed manner, breaking down the amount charged annually, and presenting it in a monthly format."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Insurance Company
10%
Manufacturing Company
8%
Government
6%
Computer Software Company
15%
Comms Service Provider
9%
Financial Services Firm
8%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Large Enterprise13
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

What needs improvement with Kofax TotalAgility?
It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that particular product in the last probably six to nine months. The speed of product deve...
What is your primary use case for Kofax TotalAgility?
I usually recommend Tungsten TotalAgility to any company with a business process that involves large scale capture of unstructured or semi-structured content across a range of processes that need t...
What advice do you have for others considering Kofax TotalAgility?
I'm familiar with Tungsten TotalAgility and I will share my experience with the solution. My review rating for this solution is 7 out of 10. The difficulty they face in the marketplace is that hist...
What is your experience regarding pricing and costs for Zoho Creator?
I find the pricing of Zoho Creator to be very cheap. When compared to other low-code platforms, Zoho Creator consistently ranks at the top regarding functionality. Their native Android and iOS appl...
What needs improvement with Zoho Creator?
I think there are a lot of areas in Zoho Creator that could be improved or enhanced. When writing HTML and CSS inside the pages, I have to use HTML for adding data and CSS for designing, but we hav...
What is your primary use case for Zoho Creator?
I have created multiple custom applications in Zoho Creator, with a standout being an inventory management system, and recently, I was working on a company internal ERP that was created inside Zoho...
 

Also Known As

Kofax TotalAgility, TotalAgility, Singularity IDP, Capture Enabled BPM
No data available
 

Overview

 

Sample Customers

AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James
Estate Crush Winery, Integra Services, Avidpays, Napa Valley Film Festival, Marionnaud, The Institute of Hormonal Health, Stone Tapert
Find out what your peers are saying about Tungsten TotalAgility vs. Zoho Creator and other solutions. Updated: February 2026.
884,933 professionals have used our research since 2012.