No more typing reviews! Try our Samantha, our new voice AI agent.

Tungsten TotalAgility vs Zoho Creator comparison

Why PeerSpot?
Sponsored
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Business Orchestration and Automation Technologies
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
661
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
Tungsten TotalAgility
Ranking in Business Orchestration and Automation Technologies
26th
Average Rating
8.2
Reviews Sentiment
4.6
Number of Reviews
23
Ranking in other categories
Robotic Process Automation (RPA) (21st), Intelligent Document Processing (IDP) (5th)
Zoho Creator
Ranking in Business Orchestration and Automation Technologies
6th
Average Rating
8.6
Reviews Sentiment
6.2
Number of Reviews
35
Ranking in other categories
Rapid Application Development Software (7th), Low-Code Development Platforms (7th)
 

Mindshare comparison

As of September 2026, in the Business Orchestration and Automation Technologies category, the mindshare of Automation Anywhere is 6.1%, down from 7.4% compared to the previous year. The mindshare of Tungsten TotalAgility is 1.7%, up from 0.6% compared to the previous year. The mindshare of Zoho Creator is 1.2%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Orchestration and Automation Technologies Mindshare Distribution
ProductMindshare (%)
Automation Anywhere6.1%
Zoho Creator1.2%
Tungsten TotalAgility1.7%
Other91.0%
Business Orchestration and Automation Technologies
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Ross Macadam - PeerSpot reviewer
Director at iicon ltd
Has faced challenges adapting to evolving capture methods and competitive integrations
It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that particular product in the last probably six to nine months. The speed of product development means that my experience with it is likely out of date in terms of the product suite capabilities. The difficulty with customers nowadays is that they are subject to the winds of change in terms of the adoption of cloud technologies and the offerings those cloud technologies bring. Microsoft, for instance, is rapidly filling in the spaces between various product areas that other vendors typically owned. That makes it difficult for customers to settle on their functional requirements because the offers are competing in the same space. I look for more integration with mainstream subscription based platforms, more security integration, and possibly some more lifecycle management features. However, the difficulty with that is the competition with existing options that people have in their subscription library.
AliHaider1 - PeerSpot reviewer
Freelancer at Upwork
Custom dashboards and workflows optimize business tasks, but API updates and tech support challenges remain
AI is a developing tool that could enhance many aspects. Utilizing a more advanced UI and UX capability paired with more customization and ready-made modern templates for mobile and web apps could improve mobile responsiveness and branding controls. Additionally, regarding connections, not just with Zoho apps but also with external ones, there is a need for more pre-built connectors so users do not always require custom APIs. Optimizing the handling of large data sets, providing more enterprise-grade development options, and ensuring full offline mobile apps with automatic background sync would also be beneficial. Furthermore, reducing dependency on Deluge scripts for simple automations and introducing a more intuitive drag-and-drop workflow builder would make a difference. There is indeed a large team collaborating, so they can gain from stronger visual control and improve tracking for production development workflows.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"AA is a global market leader and the best RPA software to go with, in all aspects."
"We got the solution because of its ease of use with the API call, avoiding the use of developers."
"On average, the return that I've seen is about three dollars for every dollar spent on RPA."
"Automation Anywhere saves time and money."
"For us, the features of Automation Anywhere help us scale our automations and standardize our processes."
"Automation Anywhere has excellent features."
"The feature of this solution that I like the most is that it is coding free - it is a coding free tool. It does not need much coding at all. For all the activities you just drag and drop. That is the best advantage of this tool."
"Within less time than it used to take, we can automate a complete Apex task."
"However, this solution is stable, and I have not seen any issues so far."
"Great with recognition providing a high level of confidence."
"It is a very user-friendly tool in the market with a complete package of BPM, case management, and capture capabilities."
"Since it provides both Capture and BPM on a single platform, it stands on its own in the business process improvement space."
"It's not so complex to design what you need to."
"However, if you want different capabilities and other things, then definitely, Kofax is the very best tool."
"Most customers benefit from multichannel capture, business processes, along with image processing capabilities, and centralized administration and reporting."
"Data extraction and auto-classification are great features."
"Zoho Creator also provides role-based access, edit trials, and compliance with standards such as GDPR to ensure data security, eliminating the needs for expensive custom development or the use of multiple tools by consolidating everything into a single platform."
"We can create multiple applications simultaneously with it."
"Basically, the application development part of the solution is one of the main features I like since it is quick."
"Zoho Creator helps to maintain the products in development."
"Zoho Creator is a flexible and powerful solution. I like the tool's advanced modification feature which helps to modify its layout and setup scripts."
"Zoho Creator is a powerful application where we can accomplish numerous tasks with experience and knowledge."
"It is very easy to build applications on the product."
"Zoho Creator is fully scalable in my experience; I've worked with a client that started with 10 employees and simple processes, and they currently have over 500 employees in three different countries."
 

Cons

"Scalability has been a pain point; the scalability is there, but there are ongoing operational issues with it."
"Automation Anywhere needs to have more testing tools to improve the testing portion of the solution."
"I am looking forward to seeing writing on Linux in the web and WorkBatch in the next release."
"For smaller teams and during the onboarding, it takes a little while to figure out how to make things work."
"Understanding what we wanted to do the tool after setup, that was complex."
"Their bot runners could be made to handle multiple payloads at the same time because if I want to run multiple parallel operations, the number of bot runners that I have to buy just keeps increasing. It is adding to the cost. However, there is a possibility that we don't need that many bot runners, and we can run multiple operations in a bot runner. This would be a great addition to have."
"The Help menu/description can be provided while hovering over actions so that it can help us better to know them."
"In the next release, I think it has to be more compatible when deployed with the Citrix environment."
"It would be nice if the tool has more connectors to different systems. It is an expensive solution."
"Kofax should improve its handwritten extractions."
"Even though it has good documentation, key things are not being noted perfectly."
"Lacks sufficient inbuilt features."
"Kofax needs to improve the low-code or citizen developers rather than focusing on other cloud solutions for data extraction."
"The tool is not up to the mark at all for what we needed it for."
"While the image, the field extraction, is really good in KTA, the OCR result is not so good."
"I'd like to have better inbuilt features so that we could see some added value."
"In-app support is satisfactory, but my major challenge is usually via email because they take long to reply."
"We are looking for a single portal across all Zoho apps."
"We face issues while moving from one form to another form. We have a negative impression of the tool's support since they do not provide us assistance with our queries. They don't have solid answers to our questions."
"The UI must be improved."
"Zoho Creator's UX design needs to be improved."
"One significant issue with Zoho Creator is the lack of backup when items are deleted, unlike CRM where backups are available."
"Sometimes, codes that are working fine can suddenly throw errors without any specific reason."
"Considering the light amount of users who use this solution to perform basic tasks, the price is a little high."
 

Pricing and Cost Advice

"The product starts at $10,000 and then it's up to you regarding how much you can consume."
"They all are very competitive today. At the end of the day, it boils down to the negotiations that happen and what type of partner you are."
"Including the AWS setup and everything per license, it costs us around $10,000 on an annual basis. I believe that is pretty reasonable considering the teams that we have."
"I am using that Automation Anywhere Master Certification for version 11. Recently, this has been updated in Automation Anywhere University. Until this month, it's free to use. There are no charges. That's why I would like to complete it this month."
"Automation Anywhere is expensive."
"This is a comprehensive automation offering with a scalable architecture and flexible pricing models."
"The solution is costly and the licensing is very confusing."
"There may be room for the product to be more competitively priced to excel in the market."
"The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."
"Kofax TotalAgility is very expensive."
"The price of this solution is less than some of the competition."
"It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."
"It is slightly more expensive than other tools."
"Anyone can start using the solution with less than 15 to 30 dollars a month per user. It is worth the money."
"Zoho Creator is the cheapest option in the market right now that can deliver this level of quality."
"The plan provided is presented on a monthly basis, giving an idea of the cost each month. However, the actual cost is calculated and charged on a yearly or annual basis. The cost is displayed in a detailed manner, breaking down the amount charged annually, and presenting it in a monthly format."
"I rate the solution an eight out of ten for pricing since it is really cheap."
"Zoho Creator's pricing is fine. It's subscription-based."
"We would prefer it if the price went down drastically."
"It is at the bottom end of the price range."
"Zoho Creator's price is reasonable compared to other vendors."
report
Use our free recommendation engine to learn which Business Orchestration and Automation Technologies solutions are best for your needs.
913,924 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
12%
Comms Service Provider
10%
Manufacturing Company
10%
Outsourcing Company
14%
Financial Services Firm
13%
Insurance Company
8%
Manufacturing Company
8%
Construction Company
13%
Outsourcing Company
12%
Financial Services Firm
11%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business161
Midsize Enterprise82
Large Enterprise558
By reviewers
Company SizeCount
Small Business8
Large Enterprise13
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What needs improvement with Kofax TotalAgility?
It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that parti...
What is your primary use case for Kofax TotalAgility?
I usually recommend Tungsten TotalAgility to any company with a business process that involves large scale capture of...
What advice do you have for others considering Kofax TotalAgility?
I'm familiar with Tungsten TotalAgility and I will share my experience with the solution. My review rating for this s...
What is your experience regarding pricing and costs for Zoho Creator?
I find the pricing of Zoho Creator to be very cheap. When compared to other low-code platforms, Zoho Creator consiste...
What needs improvement with Zoho Creator?
I think there are a lot of areas in Zoho Creator that could be improved or enhanced. When writing HTML and CSS inside...
What is your primary use case for Zoho Creator?
I have created multiple custom applications in Zoho Creator, with a standout being an inventory management system, an...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Kofax TotalAgility, TotalAgility, Singularity IDP, Capture Enabled BPM
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James
Estate Crush Winery, Integra Services, Avidpays, Napa Valley Film Festival, Marionnaud, The Institute of Hormonal Health, Stone Tapert
Find out what your peers are saying about Tungsten TotalAgility vs. Zoho Creator and other solutions. Updated: August 2026.
913,924 professionals have used our research since 2012.