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Tungsten TotalAgility vs Zoho Creator comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Tungsten TotalAgility
Ranking in Business Orchestration and Automation Technologies
25th
Average Rating
8.2
Reviews Sentiment
4.6
Number of Reviews
23
Ranking in other categories
Robotic Process Automation (RPA) (20th), Intelligent Document Processing (IDP) (5th)
Zoho Creator
Ranking in Business Orchestration and Automation Technologies
8th
Average Rating
8.6
Reviews Sentiment
6.2
Number of Reviews
34
Ranking in other categories
Rapid Application Development Software (12th), Low-Code Development Platforms (8th)
 

Mindshare comparison

As of January 2026, in the Business Orchestration and Automation Technologies category, the mindshare of Tungsten TotalAgility is 1.0%, up from 0.4% compared to the previous year. The mindshare of Zoho Creator is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Orchestration and Automation Technologies Market Share Distribution
ProductMarket Share (%)
Zoho Creator0.8%
Tungsten TotalAgility1.0%
Other98.2%
Business Orchestration and Automation Technologies
 

Featured Reviews

Ross Macadam - PeerSpot reviewer
Director at iicon ltd
Has faced challenges adapting to evolving capture methods and competitive integrations
It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that particular product in the last probably six to nine months. The speed of product development means that my experience with it is likely out of date in terms of the product suite capabilities. The difficulty with customers nowadays is that they are subject to the winds of change in terms of the adoption of cloud technologies and the offerings those cloud technologies bring. Microsoft, for instance, is rapidly filling in the spaces between various product areas that other vendors typically owned. That makes it difficult for customers to settle on their functional requirements because the offers are competing in the same space. I look for more integration with mainstream subscription based platforms, more security integration, and possibly some more lifecycle management features. However, the difficulty with that is the competition with existing options that people have in their subscription library.
VishalKumar7 - PeerSpot reviewer
Zoho Developer at Evoluz Global Solutions
User experience metadata and workflow customization have been streamlined
The creator needs improvement; for instance, if I create a widget that has dynamic data, it cannot get published. When we publish a page that contains a widget, dynamic data does not appear. That is the problem with Zoho Creator, so it needs improvement. The portal user aspect is also costly; for example, purchasing 250 portal users can be expensive for clients who require them monthly. It creates a financial burden similar to how customer logins on e-commerce websites such as Flipkart or Amazon are generally free. Thus, Zoho Creator needs to offer free access for all portal users as they are essential for the application's usage. In Zoho Creator, we cannot work on UI customization as expected; if I want an application resembling a Figma design, there are limitations on UI changes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One feature I like is that it makes the matrix easy for an unstructured document."
"The AI-powered features are incredibly important for operational efficiency; they are a game changer in terms of the accuracy of OCR and ICR."
"Kofax TotalAgility is a single package. They provide you with OCR capabilities, BPM capabilities, and case manager features."
"Essentially, Kofax TotalAgility as a whole is quite nice. As of now, we've only been able to use and explore its document classification and extraction capabilities. We haven't explored and used the case management capability yet, but the scan and capture capabilities we've been using heavily and those are quite good. Our solutions are mainly around those areas of Kofax TotalAgility. We haven't explored the product a lot, but the capabilities we've explored are good."
"Kofax is very easy to use, UI-friendly and allows easy data extraction."
"It's not so complex to design what you need to."
"The most valuable features of this solution are automation, ease of billing processes with the process net, and low to no code development."
"Kofax TotalAgility is a great design tool for reading handwritten invoices."
"The impact of the Deluge Scripting language on my application's customization options and workflow automation has been significant, reducing a manual process from two or three weeks to just two days and significantly decreasing the manual process and reducing work hours for the organization."
"Zoho Creator is a flexible open platform that is good for development in a complex environment that other platforms may not support. It isn't a challenge for me to develop any kind of complex application in Zoho."
"Zoho Creator can be integrated with other platforms easily."
"Zoho Creator also provides role-based access, edit trials, and compliance with standards such as GDPR to ensure data security, eliminating the needs for expensive custom development or the use of multiple tools by consolidating everything into a single platform."
"The deployment process is quite straightforward."
"Basically, the application development part of the solution is one of the main features I like since it is quick."
"Traditionally, such applications require entire teams of developers, but with Zoho Creator, one single developer can handle everything."
"The dynamic form builder of Zoho Creator helps capture essential data efficiently because clients vary from industry to industry, and the type of inputs they require usually varies."
 

Cons

"It would be nice if the tool has more connectors to different systems. It is an expensive solution."
"They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement."
"Lacks sufficient inbuilt features."
"Kofax should improve its handwritten extractions."
"The Transformation Designer of KTA can be made better."
"The pricing for Kofax TotalAgility could be more attractive, particularly the cloud version of the solution which was offered to my company. This is its area for improvement."
"Kofax needs to improve the low-code or citizen developers."
"Kofax TotalAgility could improve the OTR engine. The page OTR engine is not accurate in predicting the data properly. If you provide many features which are good for business process management without an accurate OTR engine people will not want it."
"When you're developing database-type applications, there is no way to see the actual database tables. They call them forms, and I don't like that. Zoho should also provide better user guides."
"The solution has limitations on development. It will not be suitable if you have 4000-5000 users."
"If I create a widget that has dynamic data, it cannot get published. When we publish a page that contains a widget, dynamic data does not appear."
"One significant issue with Zoho Creator is the lack of backup when items are deleted, unlike CRM where backups are available."
"If we want to update 5,000 data in one function, we cannot do it because the running time for those records takes around at least ten minutes."
"I would rate the scalability a seven out of ten. So some room for improvement as well for scalability."
"In-app support is satisfactory, but my major challenge is usually via email because they take long to reply."
"Could have more pre-built integrations for pulling data from the wider Zoho ecosystem as well as other systems."
 

Pricing and Cost Advice

"Kofax TotalAgility is very expensive."
"It is slightly more expensive than other tools."
"The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."
"The price of this solution is less than some of the competition."
"It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."
"The tool's pricing is flexible."
"The Enterprise version costs INR 1500 per month."
"It is at the bottom end of the price range."
"Zoho Creator started at 800 rupees, about $10 per month."
"Zoho Creator is the cheapest option in the market right now that can deliver this level of quality."
"We would prefer it if the price went down drastically."
"Zoho Creator's pricing is fine. It's subscription-based."
"Zoho Creator's price is reasonable compared to other vendors."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
10%
Insurance Company
9%
Manufacturing Company
8%
Computer Software Company
15%
Comms Service Provider
9%
Financial Services Firm
9%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Large Enterprise13
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

What do you like most about Kofax TotalAgility?
The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI.
What needs improvement with Kofax TotalAgility?
It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that particular product in the last probably six to nine months. The speed of product deve...
What is your primary use case for Kofax TotalAgility?
I usually recommend Tungsten TotalAgility to any company with a business process that involves large scale capture of unstructured or semi-structured content across a range of processes that need t...
What is your experience regarding pricing and costs for Zoho Creator?
I find the pricing of Zoho Creator to be very cheap. When compared to other low-code platforms, Zoho Creator consistently ranks at the top regarding functionality. Their native Android and iOS appl...
What needs improvement with Zoho Creator?
Regarding improvements in the Deluge scripting language, I would like to see enhancements in its loop feature, which behaves differently compared to loops in other languages. Additionally, the exec...
What is your primary use case for Zoho Creator?
There can be several different use cases for Zoho Creator that I work with. I can use Zoho Creator for all types of custom applications. I have built BOM applications and manufacturing-related appl...
 

Also Known As

Kofax TotalAgility, TotalAgility, Singularity IDP, Capture Enabled BPM
No data available
 

Overview

 

Sample Customers

AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James
Estate Crush Winery, Integra Services, Avidpays, Napa Valley Film Festival, Marionnaud, The Institute of Hormonal Health, Stone Tapert
Find out what your peers are saying about Tungsten TotalAgility vs. Zoho Creator and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.