TitanHQ SpamTitan and Trellix Collaboration Security are both key players in the email security and collaboration solutions market. SpamTitan offers superior control over spam filtering and reporting, providing a multi-layered security approach. Trellix, however, excels in integration and collaboration capabilities, connecting effortlessly with cloud platforms like Microsoft and Google.
Features: TitanHQ SpamTitan provides strong antivirus capabilities, spam filtering with advanced email categorization, and domain checking. It also offers robust reporting tools that enhance user control. Trellix Collaboration Security is designed for seamless integration with cloud solutions, facilitating connectivity across multiple platforms like Microsoft and Google. Its primary focus is on collaboration and integration capabilities, differing from SpamTitan’s security-centric approach.
Room for Improvement: TitanHQ SpamTitan customers have reported issues with product speed, a cluttered user interface, and difficulties in managing quarantine reports. The customization of quarantine report frequency is also complex. Trellix Collaboration Security is criticized for high pricing and a lack of advanced security features, with suggested improvements in cloud capabilities and user interface design.
Ease of Deployment and Customer Service: SpamTitan is flexible, offering both on-premises and cloud deployment options, and is praised for customer service responsiveness and expertise. However, time zone-related delays can occur. Trellix supports multiple deployment models and provides competitive support with a focus on integration challenges given its collaboration emphasis. SpamTitan stands out in customer engagement while Trellix shows strength in integration within larger environments.
Pricing and ROI: TitanHQ SpamTitan is noted for its cost-effectiveness, offering significant features at a reasonable price suited for SMBs, contributing to positive ROI through time savings and enhanced security. Trellix Collaboration Security is seen as more expensive, but provides value for organizations needing comprehensive collaboration and security integration despite its higher cost.
I have seen a return on investment with Trellix Collaboration Security; specifically, money was saved and fewer employees were needed because I do not need employees on different sites.
After tuning the ENS and aligning the threat intelligence with real detections, we dropped false positives around 20 to 30%, which directly reduced the number of tickets escalated to security operations.
I observe that the return on investment is hindered by the lack of adequate training opportunities, with Trellix's own training being quite costly, ranging from 2,000 to 4,000 dollars, which many small or medium-sized businesses cannot afford.
My contract of support at Santander and BNP was a platinum support level, and with that, we really had a good experience.
My experience with the Indian support team was not as satisfactory since they did not provide adequate support to rectify issues.
The support isn't bad, but there is room for improvement in response time.
Integration with multiple tools such as email, collaboration platforms, security, and other SaaS solutions is possible through API.
Trellix Collaboration Security is very good when it comes to scalability, demonstrating impressive capacity for growth.
Trellix Collaboration Security scalability allows me to use sensors on-cloud, on-premises, inside premises, and in a hybrid environment.
TitanHQ SpamTitan's stability is impeccable.
Sometimes, integration can be challenging, impacting its stability.
The user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use.
To improve vulnerabilities, Trellix can use an automation process to check if the system is vulnerable.
I would like to see the addition of email digital protection features, such as anti-spam and antivirus, not just sandboxing, in the on-premises solution.
Trellix Collaboration Security can be improved by making the reporting and analysis tools more detailed.
It is rated highly because of its affordability and its great value.
My experience with pricing, setup cost, and licensing for Trellix Collaboration Security is that pricing and setup were reasonable and licensing was straightforward.
The experience with pricing, setup costs, and licensing indicates that while Trellix Collaboration Security is a great product, it tends to be on the pricier side.
It is quite expensive and should be reconsidered.
The most valuable features of TitanHQ SpamTitan are how effective it is and how little maintenance it requires.
Another feature I believe is very important is the real-time response capability. It is possible to collect artifacts, run scripts, kill processes, and isolate machines all without leaving the interface.
The capability to maintain different locations that can communicate with the fabric, or DXL fabric, allows creating something akin to an EDR for immediate responses to resolve issues.
Another significant feature is the vulnerability assessment, which is effective for overall data protection.
| Product | Market Share (%) |
|---|---|
| Trellix Collaboration Security | 2.0% |
| TitanHQ SpamTitan | 1.2% |
| Other | 96.8% |
| Company Size | Count |
|---|---|
| Small Business | 54 |
| Midsize Enterprise | 13 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 4 |
| Large Enterprise | 10 |
TitanHQ SpamTitan is a next-generation robust anti-spam service that protects today’s businesses by blocking spam, spoofing, zero-day attacks, phishing, malware, and more from users' emails. SpamTitan uses the most intuitive AI-driven threat protection to keep users' networks safe and secure at all times.
TitanHQ SpamTitan Key Features:
TitanHQ SpamTitan has many valuable key features. Some of its most useful features include:
Reviews from Real Users
“The solution saves employees' time. Many of our faculty are physicians who don't have much time to check their emails, especially if they need to scroll through and delete spam mail, which can hide important messages. A cleaner inbox is easier to use and saves time, probably an hour a week per user. That might not sound like much, but we had physicians with inboxes so full of spam they stopped checking their emails, which is no longer the case. Our catch rate is up significantly, and our false positives have dropped considerably, saving the end user time.” - A PeerSpot user who is a DevOps Director at the University of Wisconsin Hospital and Clinics
“I can't tell you the number of times that their web interface has saved me. I had server issues but I still needed to be able to look at what emails I would have received if my email server had been working correctly. SpamTitan has a reporting functionality that showed me what emails would have been sent. I could actually see the content of those emails. For me, several times, that has been a real lifesaver.” - Walter H., An Enterprise Architect at Unified System Solutions, Ltd.
“Its algorithms are doing a very good job in terms of the false positive rate. We have some regular mail that gets caught and some spam mail that gets through, but they're just balancing the line between spam and regular mail. We do catch a lot of spam, the amount of spam on an average day ranges from 65-85%. The Link Lock also reduces the risk when clicking on a link in an email, it removes a lot of concern about harmful links.” - A PeerSpot user who is a Cloud & Infrastructure consultant at a tech services company.
Trellix Collaboration Security is a comprehensive solution designed to protect sensitive data and ensure secure collaboration within organizations. With the increasing reliance on digital platforms for communication and collaboration, it is crucial to have robust security measures in place. Trellix Collaboration Security offers a range of features to safeguard data and prevent unauthorized access.
One of the key features of Trellix Collaboration Security is its advanced encryption capabilities. All data transmitted and stored within the platform is encrypted using industry-standard encryption algorithms, ensuring that it remains secure and protected from potential threats. This encryption extends to all communication channels, including emails, file transfers, and instant messaging, providing end-to-end security.
To further enhance security, Trellix Collaboration Security incorporates multi-factor authentication. This means that users are required to provide multiple forms of identification, such as passwords, biometrics, or security tokens, to access the platform. This significantly reduces the risk of unauthorized access, as even if one factor is compromised, the others provide an additional layer of protection.
In addition to encryption and multi-factor authentication, Trellix Collaboration Security offers robust access controls. Administrators can define and enforce granular access permissions, ensuring that only authorized individuals can view, edit, or share specific documents or folders. This helps prevent data leakage and ensures that sensitive information is only accessible to those who need it.
Trellix Collaboration Security also includes comprehensive auditing and monitoring capabilities. Administrators can track user activities, monitor file transfers, and generate detailed reports to identify any suspicious or unauthorized behavior. This proactive approach allows organizations to quickly detect and respond to potential security breaches, minimizing the impact on data integrity and confidentiality.
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