We performed a comparison between TitanHQ SpamTitan and Trellix Collaboration Security based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"The basic features are okay and I'm satisfied with the Defender."
"Microsoft Defender for Office 365 is a stable solution."
"Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"We're now using SpamTitan Plus. It has an extra feature so that if you receive an email with a link, it goes to the TitanHQ server and that link is also checked. That is probably the best feature."
"Within a week of implementing SpamTitan, it blocked a ransomware event."
"It gives our users the chance to interact with the program. They can decide if there are things that are junk mail that they don't want to be messing with, on an individual basis. Of course, I can always override that or control it from a company standpoint."
"The mail scanning is most valuable. They've been very good. We've used other ones, and everything else seems to be substandard than this. The other thing that I found helpful with SpamTitan was the ability to import rules from other appliances."
"The overall system is straightforward to use, and the UI is excellent. It significantly streamlines the process of dealing with spam emails."
"I like SpamTitan's email sandboxing. It is very effective and blocks almost 99% of spam. It also has zero-day threat protection."
"SpamTitan is a product that saves us time. The less spam that you have, the more time you have because you're not digging through the mail that hits your inbox."
"It provides security for the communication between the sender and receiver. It does the encryption perfectly. We ensure that emails are sent without any security breaches. The spam catch rate at the moment is almost 100%."
"What I find most valuable with the solution is that it can integrate with cloud solutions, such as Google and Microsoft. Additionally, the solution is easy to use."
"The product protects my email."
"The product helps reduce the number of malicious emails reaching the user's inbox."
"FireEye Email Security is easy to use."
"FireEye Email Security helps us prevent spam and phishing emails and all other business-compromised email attacks."
"We can control this solution from the cloud and are able to access it from wherever we are."
"FireEye is good for malware depicting and security."
"The auto-remediation feature is valuable."
"The pre-sales cost calculations could be more transparent."
"I'd like some additional features any product can give me to protect our environment in a better way."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"False positives may be an area for improvement. It's very rare that we see false negatives, but false positives might be an area where I, myself, could put some more effort into looking at the settings... Perhaps that's something in the user interface that isn't hugely clear."
"The way it rates what is spam and what is not spam can be improved, although that is true with every system."
"We have submitted requests for a feature which would be a total control panel… Our previous spam filter had that and it saved us from having to log in to the panel online, search for an email, pull it up, and figure out where it came from originally and why it got the spam score it did. That would be a huge improvement and time-saver because then we wouldn't have to be in the webpage for that."
"As a Danish company, it would be great to see a Danish translation for the UI."
"Some of the menus on the dashboard could be easier to navigate. It takes a little while to find things."
"We had to do some stuff with eFax in order to get eFaxing to come through. Had we known that ahead of time, we could have had that ironed out before we went live. However, we just didn't realize it was going to interfere with it. After we implemented it, we realized it was interfering with some of our eFaxes, so we had to go figure out why"
"The admin management portal needs a facelift. I've asked them for a way to authenticate admins of the organizations that want to admin the SpamTitan product itself. Adding additional management security would be a great feature. There are a few tiny improvements they could also make. For instance, the GUI itself is a little outdated, and it could be more user friendly. The same goes for ArcTitan. It's got a horrible GUI that's worse than SpamTitan. It also could use that authentication mechanism upgrade as well. I would also suggest combining the two products into one control panel. ."
"We are using the data center version with a dedicated server. It would be more user-friendly if SpamTitan were centralized. That is, TitanHQ should have a SaaS model for SpamTitan."
"The reporting aspect of the solution needs improvement."
"I would like the solution to be able to automatically quarantine the malicious emails before getting to the user's mailbox and continue with regular email operations. This could result in the user clicking the email before the purge operation is completed."
"The spam detection feature could be better."
"I would like to see this solution become more flexible."
"Sometimes especially zero-day spam emails can be passed to the user's inbox."
"The custom tailoring is limited."
"The solution must provide features to scan QR codes for threats."
"If they want to be the primary or best solution, they need to have better email management features."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
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TitanHQ SpamTitan is ranked 4th in Email Security with 77 reviews while Trellix Collaboration Security is ranked 17th in Email Security with 12 reviews. TitanHQ SpamTitan is rated 9.0, while Trellix Collaboration Security is rated 8.6. The top reviewer of TitanHQ SpamTitan writes "Has the ability to easily see what was blocked, enabling users to restore emails they were expecting with the click of a button". On the other hand, the top reviewer of Trellix Collaboration Security writes "Protects from advanced malware and phishing attacks; useful dashboard". TitanHQ SpamTitan is most compared with Barracuda Email Protection, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Sophos Email and Avanan, whereas Trellix Collaboration Security is most compared with Cisco Secure Email, Proofpoint Email Protection, Microsoft Exchange Online Protection (EOP), Trend Micro Email Security and Fortinet FortiMail. See our TitanHQ SpamTitan vs. Trellix Collaboration Security report.
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