Symantec Endpoint Security and Trend Micro Worry-Free Services Suites are two prominent endpoint security solutions. Trend Micro Worry-Free Services Suites is preferred for its superior features, making it worth the higher cost.
Features: Symantec Endpoint Security is praised for advanced threat protection, integration capabilities, and robust malware detection. Trend Micro Worry-Free Services Suites stands out for comprehensive protection, AI integration, and ease of management. Users indicate Trend Micro offers more intuitive features valuable for a streamlined workflow.
Room for Improvement: Symantec Endpoint Security users suggest enhanced reporting tools, reduced false positives, and better mobile protection. Trend Micro Worry-Free Services Suites users point out the need for better mobile protection, more frequent updates, and improved user interface.
Ease of Deployment and Customer Service: Symantec Endpoint Security is noted for its straightforward deployment but has some user feedback on needing more responsive customer service. Trend Micro Worry-Free Services Suites offers easy cloud-based deployment and receives better ratings for highly responsive customer support.
Pricing and ROI: Symantec Endpoint Security is considered cost-effective with a good ROI based on user reviews. Trend Micro Worry-Free Services Suites, though more expensive, is seen as delivering higher ROI due to the comprehensive features and benefits. Users are willing to invest more in Trend Micro for the long-term advantages.
Symantec Endpoint Security filled gaps in our toolset, particularly with the ability to control network firewall on hosts remotely, which was greatly appreciated.
In some cases, it rates as high as ten out of ten, while in others, it can be as low as eight.
There is no support in the German language, which is a problem for many public tenders.
Symantec Endpoint Security is quite scalable, and it is very important for large clients.
I have encountered issues where I had to uninstall and reinstall the product on end users' computers to view the logs again.
It is cumbersome to use, particularly in handling firewall management.
Device management is not very good and I am not enabling it in my organization due to security reasons.
I would like to see improvements in the scanning part of the solution, specifically to enhance the CPU and hard disk usage during scanning and updates to prevent disruption during work hours.
It seems to be half the cost or more affordable than other solutions.
I rate the pricing, setup cost, and licensing around nine out of ten.
Symantec Endpoint Protection and Symantec Endpoint Security Enterprise are quite affordable, with Symantec Endpoint Security Complete costing about four times the Endpoint Protection price, still comparable to other EDR products.
The pricing of Trend Micro is a little bit higher compared to Sophos.
One important feature is the EDR function, necessary for many public customers due to upcoming laws in Germany, which is available through Symantec Endpoint Security Complete.
The incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.
A valuable feature of Symantec Endpoint Security is the ability to remotely isolate a computer from the network if it's compromised, either physically or digitally.
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
Symantec Endpoint Security is a robust and reliable product that provides complete protection against viruses, malware, Trojans, and malicious files. It offers application and device control, ease of use in deploying and updating, a central control console, stability, scalability, auto-discovery capabilities, patch management, endpoint detection and response capabilities, intrusion detection module.
The Symantec Global Intelligence Network (GIN) provides threat intelligence and detection across endpoints, email, and web traffic. It has helped organizations reduce downtime, increase productivity, and improve security posture. Symantec Endpoint Security is easy to use, has a flexible administration, and offers more value than expected.
Trend Micro Worry-Free Services Suites provide essential endpoint protection by mitigating malware and virus threats. Small to medium businesses utilize it for VPN access, scheduling scans, and network management.
This cybersecurity service includes a comprehensive dashboard for event management, policy filtering, and overall control. It simplifies configuration for users, despite facing certain limitations. Key functionalities like behaviour detection and cloud app security are highly valued. Businesses use it to maintain secure network operations and address device slowdowns efficiently.
What are the most important features?Trend Micro Worry-Free Services Suites are implemented in industries requiring stringent security measures, such as healthcare, finance, and education. These sectors benefit from secure VPN access, encrypted communications, and protection for cloud services like Office 365 and Gmail. The ease of configuration and robust functionalities make it a reliable choice for maintaining security standards and addressing device performance issues.
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