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SonicWall Email Security vs TitanHQ SpamTitan comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SonicWall Email Security
Ranking in Email Security
31st
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
14
Ranking in other categories
No ranking in other categories
TitanHQ SpamTitan
Ranking in Email Security
19th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
80
Ranking in other categories
Anti-Malware Tools (20th), Office 365 Protection (4th)
 

Mindshare comparison

As of October 2025, in the Email Security category, the mindshare of SonicWall Email Security is 0.5%, down from 0.6% compared to the previous year. The mindshare of TitanHQ SpamTitan is 1.0%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
TitanHQ SpamTitan1.0%
SonicWall Email Security0.5%
Other98.5%
Email Security
 

Featured Reviews

Swapnil Kulkarni - PeerSpot reviewer
Has consistently supported security needs for mid-sized teams with affordable deployment
I do not work with Cloud Secure Edge, CSE, or SMA apart from SonicWall NSA. I am not satisfied with phishing protection, as it falls completely under the email domain security. The customizable policy configuration does not help to tailor email security overall because our systems are not integrated with SonicWall Email Security. We are not using reporting and analytics because it requires completely different software. While all required features are available in SonicWall Email Security for SMBs and startups, we lack analytics features. They provide an option to purchase a complete separate product for analytics, but despite initially having purchased the paper license, due to technical limitations or changes, we cannot use that product. Now they require additional fees to access the analytics feature.
Ricky Brewster - PeerSpot reviewer
Delivers reliable email security with minimal maintenance and valuable threat intelligence
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I don't have anything specific for improvement. Additionally, I would suggest different roles for users. We want the ability to lock down certain functions for certain user roles to prevent accidental changes, such as an apprentice accidentally deleting a customer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a very scalable solution."
"According to our customers, the product's most valuable feature is the ability to detect spam and reduce phishing emails."
"This solution provides very good email security that protects us against spamming and malware."
"The most valuable feature of SonicWall Email Security is the blocking of emails using keywords. If there are any particular keywords in the subject, that we want to block from receiving from a particular person we can do it. Additionally, the blocking of emails is easy. we can release that one and we can block some of the keywords also like that."
"The most valuable feature is that it protects from spam."
"There are no wasted extras and the interface is really simple."
"SonicWall Email Security uses multi-layer cloud security."
"The most valuable features are the anti-spam, anti-phishing, anti-virus, and anti-spoofing."
"What I like the most is the filtering and the granularity with which you can really zoom in on the spam that's coming in and configure it exactly so that what you don't want is blocked."
"I had server issues but I still needed to be able to look at what emails I would have received if my email server had been working correctly. SpamTitan has a reporting functionality that showed me what emails would have been sent. I could actually see the content of those emails."
"I like the notifications SpamTitan sends. Other products require the user to log into the system to see if something was blocked. SpamTitan sends users an email showing them any potential spam that was blocked and they can click on it to release it. It's much easier for the end-user."
"The most valuable feature is the Link Lock, which prevents our users from clicking on links that haven't been verified."
"If all you have is a solution that looks at every piece of email and applies the same types of rules, you don't get a very smart solution. Whereas, if you can do it per mailbox or per domain, like you can with SpamTitan, that means you are effectively able to configure it almost per-user, which is great."
"Among the features that led us to choose SpamTitan are the ability to lock down, the multiple layers of security they have built into it, the ability to scrub inbound and outbound, as well as higher-level SPF and DMARC capabilities that were not really built into our previous product."
"The encryption feature seems to be the most useful. We didn't have a convenient option for it previously, and having the capability to encrypt from within the message nearly seamlessly is a benefit to us."
"We get reports on blocked emails. I review them weekly to see who the heavy hitters are inside the office. We need our email addresses out there to do business, so we have sales and customer service email addresses that need to be out there. Those are the biggest targets for spam. SpamTitan cuts down the amount of spam that we receive, but it's about the same as Barracuda."
 

Cons

"The technical support from the company is not always very good at solving issues, but they offer access to a good community of users where problems are easily solved."
"Updates could be released more frequently."
"The pricing could be improved."
"The platform's control panel needs enhancement."
"They need well-trained partners in Nigeria."
"There could be definition updates included in the subscription."
"The pricing could be improved."
"I am not satisfied with phishing protection, as it falls completely under the email domain security."
"SpamTitan is not particularly configurable. I basically have to accept their parameters for a lot of things."
"There needs to be improvement in response time due to the requirement of going through the ticketing system, which can cause delays."
"When in the control panel, the context menu that appears when you right-click on an email should present options for adding the sender to the whitelist or blocking them."
"There is room for improvement in automation; better wizards for deployment, for example."
"The interface is a little outdated. The menus are simplistic and visually, it's pretty old."
"It would be nice if the reporting feature could be updated. Also, the feel of the web interface is a little dated."
"With SpamTitan, the false positives and false negatives seem to be higher than those with the product we had previously. The other area for improvement has to do with how to deal with false positives. If something slips through, there's no easy way to mark it as spam globally. The add-in has not been working. We haven't even deployed it to our entire organization yet because it's not working for the few in the pilot project."
"We are using the data center version with a dedicated server. It would be more user-friendly if SpamTitan were centralized. That is, TitanHQ should have a SaaS model for SpamTitan."
 

Pricing and Cost Advice

"The platform offers a yearly license."
"I rate the application’s pricing a five out of ten."
"Our customers purchase the solution's yearly license."
"We have a two-year license subscription and the price is very high."
"The cost is cheaper than Sophos. I would rate it as five out of ten."
"When compared with Cisco, it is very well priced. Cisco is very expensive."
"The overall price of SonicWall Email Security should be reduced and there should be an option to purchase one or two licenses more instead of their current policy of bulk increases only. There should be more flexibility in the licensing model. Each license cost approximately $33 annually."
"The cluster was an additional cost. We had to get some more licenses to get to that level. It's well worth it because it means peace of mind for everyone."
"The price was great compared to other solutions that we looked at the time."
"The product's cost is average."
"Pricing is on par with other products, and it's reasonable."
"But the most critical factor was cost-effectiveness. SpamTitan was much cheaper than Barracuda and offered the same value."
"The price is quite advantageous; we were initially surprised at the pricing compared to other solutions, which made us doubt if this was the solution for us. Then, we discovered SpamTitan's features and how cost-effective it is. The sales team does an excellent job making our life easier in terms of pricing, which is another significant advantage of this product."
"They give you an update without charging you more for it, which is awesome. I like that a lot. It makes you feel appreciated as a customer."
"We're happy with their licensing model. It was a major factor in why we chose them."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Construction Company
11%
Educational Organization
11%
Financial Services Firm
7%
Computer Software Company
21%
Manufacturing Company
11%
Financial Services Firm
6%
Performing Arts
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise13
Large Enterprise10
 

Questions from the Community

What do you like most about SonicWall Email Security?
According to our customers, the product's most valuable feature is the ability to detect spam and reduce phishing emails.
What needs improvement with SonicWall Email Security?
I do not work with Cloud Secure Edge, CSE, or SMA apart from SonicWall NSA. I am not satisfied with phishing protection, as it falls completely under the email domain security. The customizable pol...
What is your experience regarding pricing and costs for TitanHQ SpamTitan?
The pricing model is reasonable money for the product. It is rated highly because of its affordability and its great value.
What needs improvement with TitanHQ SpamTitan?
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I d...
 

Also Known As

Dell SonicWALL Email Security Platform, SonicWall Hosted Email Security
No data available
 

Overview

 

Sample Customers

Star Kay White, Locala Community Partnerships
De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Find out what your peers are saying about SonicWall Email Security vs. TitanHQ SpamTitan and other solutions. Updated: September 2025.
869,202 professionals have used our research since 2012.