We performed a comparison between SonicWall Email Security and TitanHQ SpamTitan based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Does a thorough job of examining email and URLs for malicious content."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"The product is not resource-intensive."
"The technical support is good and quick to resolve issues."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"The email protection is excellent, especially in terms of anti-phishing policies."
"The most valuable feature is that it protects from spam."
"It is a very scalable solution."
"According to our customers, the product's most valuable feature is the ability to detect spam and reduce phishing emails."
"The anti-spam aspect of the solution is its most valuable feature."
"There are no wasted extras and the interface is really simple."
"The most valuable features are the anti-spam, anti-phishing, anti-virus, and anti-spoofing."
"This solution provides very good email security that protects us against spamming and malware."
"The product is easy to manage in terms of configurations."
"What I like the most is the filtering and the granularity with which you can really zoom in on the spam that's coming in and configure it exactly so that what you don't want is blocked."
"Within a week of implementing SpamTitan, it blocked a ransomware event."
"It provides security for the communication between the sender and receiver. It does the encryption perfectly. We ensure that emails are sent without any security breaches. The spam catch rate at the moment is almost 100%."
"Among the features that led us to choose SpamTitan are the ability to lock down, the multiple layers of security they have built into it, the ability to scrub inbound and outbound, as well as higher-level SPF and DMARC capabilities that were not really built into our previous product."
"I had server issues but I still needed to be able to look at what emails I would have received if my email server had been working correctly. SpamTitan has a reporting functionality that showed me what emails would have been sent. I could actually see the content of those emails."
"The solution keeps a copy of inbound and outbound messages for a period, which is a handy feature. It makes it easier to determine precisely what is happening with an email, where it came from, why it isn't routing correctly, why it is or isn't being flagged etc. If an end user forwards us a problematic email, the header information can be lost, making it harder to figure out what's happening."
"If all you have is a solution that looks at every piece of email and applies the same types of rules, you don't get a very smart solution. Whereas, if you can do it per mailbox or per domain, like you can with SpamTitan, that means you are effectively able to configure it almost per-user, which is great."
"The mail scanning is most valuable. They've been very good. We've used other ones, and everything else seems to be substandard than this. The other thing that I found helpful with SpamTitan was the ability to import rules from other appliances."
"The company should focus on adding threats that the solution is currently unable to detect."
"We need to be able to whitelist data at the backend."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"There could be definition updates included in the subscription."
"The platform's control panel needs enhancement."
"The reporting needs improvement."
"SonicWall Email Security could improve by making the file blocking and the release feature easier to use"
"They need well-trained partners in Nigeria."
"The protection level for email security isn't 100%. I'm still getting some spam and junk mail."
"They should integrate the solution with third-party platforms."
"Updates could be released more frequently."
"What would be helpful to me is an alert if there were an increase in the number of threats that have been picked up. In that case, an alert could be sent to the admin in our company, to inform us. It could say something like, "Generally, about 20 percent of your incoming emails have been threats. Now it has jumped up to 30 or 40 percent." Something like that would be beneficial."
"SpamTitan doesn't allow you to customize the frequency of reports. Sometimes our users complain that they cannot control how often SpamTitan's report comes. Users get a daily report, but some would prefer a notification every time an email is quarantined."
"I'm not 100% sure how well they scan certain attachments."
"It took some adjustment and some getting used to when it came to where to add the users and the general layout. It wasn't very logical or intuitive. That functionality was under the Anti-Spam Engine instead of Domain or User Policies."
"The support hours are tough for U.S.-based companies like ours, because they're in Europe. They did tell me that they're opening a support office in the U.S. There is, currently, some overlap in support, but it's difficult to get real-time support and, a lot of the time, I just need a quick answer."
"I'd like to see something like "My First SpamTitan," by which I mean, "Guide me through the things I need to set, and tell me about the things that you're setting already." That way I would get a good feeling for setting up the product, rather than having to figure it out by myself, which is what I did."
"The only downside is that there is a delay when we're waiting for a report to be generated."
"As a Danish company, it would be great to see a Danish translation for the UI."
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SonicWall Email Security is ranked 19th in Email Security with 12 reviews while TitanHQ SpamTitan is ranked 3rd in Email Security with 76 reviews. SonicWall Email Security is rated 7.8, while TitanHQ SpamTitan is rated 9.0. The top reviewer of SonicWall Email Security writes "Effective threat prevention, reliable, and beneficial keyword blocking". On the other hand, the top reviewer of TitanHQ SpamTitan writes "Has the ability to easily see what was blocked, enabling users to restore emails they were expecting with the click of a button". SonicWall Email Security is most compared with Fortinet FortiMail, Barracuda Email Security Gateway, Sophos Email, Fortinet FortiMail Cloud and Avanan, whereas TitanHQ SpamTitan is most compared with Barracuda Email Protection, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Sophos Email and Avanan. See our SonicWall Email Security vs. TitanHQ SpamTitan report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
