Try our new research platform with insights from 80,000+ expert users

SonicWall Email Security vs TitanHQ SpamTitan comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SonicWall Email Security
Ranking in Email Security
36th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
No ranking in other categories
TitanHQ SpamTitan
Ranking in Email Security
12th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
80
Ranking in other categories
Anti-Malware Tools (10th), Office 365 Protection (4th)
 

Mindshare comparison

As of August 2025, in the Email Security category, the mindshare of SonicWall Email Security is 0.5%, down from 0.6% compared to the previous year. The mindshare of TitanHQ SpamTitan is 1.0%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

Constantnos Achilleos - PeerSpot reviewer
Provides strong email filtering and threat intelligence but pricing needs improvement
I work with SonicWall Email Security SonicWall Email Security uses multi-layer cloud security. It filters emails before they come to my provider, such as Office 365. It has real-time threat intelligence and provides strong data loss prevention. Additionally, it filters emails before they reach my…
Ricky Brewster - PeerSpot reviewer
Delivers reliable email security with minimal maintenance and valuable threat intelligence
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I don't have anything specific for improvement. Additionally, I would suggest different roles for users. We want the ability to lock down certain functions for certain user roles to prevent accidental changes, such as an apprentice accidentally deleting a customer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"SonicWall Email Security uses multi-layer cloud security."
"The most valuable feature is that it protects from spam."
"The product is easy to manage in terms of configurations."
"SonicWall Email Security uses multi-layer cloud security."
"It is a very scalable solution."
"The anti-spam aspect of the solution is its most valuable feature."
"This solution provides very good email security that protects us against spamming and malware."
"The most valuable feature of SonicWall Email Security is the blocking of emails using keywords. If there are any particular keywords in the subject, that we want to block from receiving from a particular person we can do it. Additionally, the blocking of emails is easy. we can release that one and we can block some of the keywords also like that."
"The encryption feature seems to be the most useful. We didn't have a convenient option for it previously, and having the capability to encrypt from within the message nearly seamlessly is a benefit to us."
"It gives our users the chance to interact with the program. They can decide if there are things that are junk mail that they don't want to be messing with, on an individual basis. Of course, I can always override that or control it from a company standpoint."
"URL blocking is helpful. It will block any URL sending out lots of spam or phishing. It will rename the URL itself and send it to the user. The admin will block it, or you can allow users to release it if you want."
"SpamTitan has made it easier to manage spam. When other solutions I've used quarantined something, an admin had to manually find and release it. With SpamTitan, the end-user can monitor it themselves and release their own quarantined items. It's faster and less work."
"The most valuable features of TitanHQ SpamTitan are how effective it is and how little maintenance it requires."
"What I like the most is the filtering and the granularity with which you can really zoom in on the spam that's coming in and configure it exactly so that what you don't want is blocked."
"The mail scanning is most valuable. They've been very good. We've used other ones, and everything else seems to be substandard than this. The other thing that I found helpful with SpamTitan was the ability to import rules from other appliances."
"The digest and the quarantine are the most valuable features. I can go into the quarantine and see everything that was quarantined. On an individual basis, you can easily whitelist an email or address coming in, if needed."
 

Cons

"SonicWall Email Security could improve by making the file blocking and the release feature easier to use"
"The pricing could be improved."
"We would like to see more information on a dashboard about what is happening when it comes to spamming and malware."
"The technical support from the company is not always very good at solving issues, but they offer access to a good community of users where problems are easily solved."
"They should integrate the solution with third-party platforms."
"Updates could be released more frequently."
"The protection level for email security isn't 100%. I'm still getting some spam and junk mail."
"They need well-trained partners in Nigeria."
"There is no plugin for Outlook, which might be of an advantage so that you can just click on a link in Outlook that takes you right to your quarantine list. It doesn't have that at the moment."
"We have submitted requests for a feature which would be a total control panel… Our previous spam filter had that and it saved us from having to log in to the panel online, search for an email, pull it up, and figure out where it came from originally and why it got the spam score it did. That would be a huge improvement and time-saver because then we wouldn't have to be in the webpage for that."
"The interface is a little outdated. The menus are simplistic and visually, it's pretty old."
"The interface needs to be improved; some elements aren't where I expect them to be, so it could be more intuitive."
"The only downside is that there is a delay when we're waiting for a report to be generated."
"Some of the menus on the dashboard could be easier to navigate. It takes a little while to find things."
"We are using the data center version with a dedicated server. It would be more user-friendly if SpamTitan were centralized. That is, TitanHQ should have a SaaS model for SpamTitan."
"The user interface is good, but it could use some improvement. There's a little bit of an issue where a certain feature is not in an intuitive spot and coexisting with another feature that has similar functionality... The UI is a little dated-looking as well."
 

Pricing and Cost Advice

"The overall price of SonicWall Email Security should be reduced and there should be an option to purchase one or two licenses more instead of their current policy of bulk increases only. There should be more flexibility in the licensing model. Each license cost approximately $33 annually."
"I rate the application’s pricing a five out of ten."
"The platform offers a yearly license."
"When compared with Cisco, it is very well priced. Cisco is very expensive."
"Our customers purchase the solution's yearly license."
"We have a two-year license subscription and the price is very high."
"The cost is cheaper than Sophos. I would rate it as five out of ten."
"Everything has really been great with the pricing and licensing. In fact, we just implemented ArcTitan because everything was going so well with SpamTitan."
"They give you an update without charging you more for it, which is awesome. I like that a lot. It makes you feel appreciated as a customer."
"I have been really happy with them. For the price, I don't want to change."
"Our pricing has pretty much stayed somewhat the same. Sure, there has been an increase or two that keeps up with inflation, but that is everybody. When we switched from AppRiver to SpamTitan, we saved about 20%. That is $1,000 to $2,000 a month. We went to SpamTitan and WebTitan. It was $1,000 savings a month for SpamTitan and another $1,500 a month savings for WebTitan."
"The approximate cost is around $7000 USD."
"The pricing and licensing have been very fair. I can't complain."
"This pricing is absolutely fine and it's never been an issue of it being too expensive."
"The price is quite advantageous; we were initially surprised at the pricing compared to other solutions, which made us doubt if this was the solution for us. Then, we discovered SpamTitan's features and how cost-effective it is. The sales team does an excellent job making our life easier in terms of pricing, which is another significant advantage of this product."
report
Use our free recommendation engine to learn which Email Security solutions are best for your needs.
865,384 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
12%
Educational Organization
10%
Construction Company
9%
Computer Software Company
22%
Manufacturing Company
10%
Financial Services Firm
6%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about SonicWall Email Security?
According to our customers, the product's most valuable feature is the ability to detect spam and reduce phishing emails.
What is your experience regarding pricing and costs for TitanHQ SpamTitan?
The pricing model is reasonable money for the product. It is rated highly because of its affordability and its great value.
What needs improvement with TitanHQ SpamTitan?
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I d...
 

Also Known As

Dell SonicWALL Email Security Platform, SonicWall Hosted Email Security
No data available
 

Overview

 

Sample Customers

Star Kay White, Locala Community Partnerships
De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Find out what your peers are saying about SonicWall Email Security vs. TitanHQ SpamTitan and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.