SolarWinds Security Event Manager vs Trellix Helix Connect comparison

SolarWinds and Trellix are both solutions in the Security Information and Event Management (SIEM) category. SolarWinds is ranked #33 with an average rating of 7.8, while Trellix is ranked #24 with an average rating of 9.3. SolarWinds holds a 0.6% mindshare in SIEM, compared to Trellix’s 0.6% mindshare. Additionally, 82% of SolarWinds users are willing to recommend the solution, compared to 100% of Trellix users who would recommend it.

SolarWinds Security Event M...

Read 26 SolarWinds Security Event Manager reviews

1,388 Views
461 Comparison Views

82% willing to recommend

Trellix Helix Connect

Read 11 Trellix Helix Connect reviews

865 Views
471 Comparison Views

100% willing to recommend

SolarWinds Security Event M...

Trellix Helix Connect

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Executive SummaryUpdated on Apr 2, 2025

SolarWinds Security Event Manager and Trellix Helix Connect are two prominent solutions in the security event management landscape. While SolarWinds is appreciated for its affordability and support, Trellix Helix stands out for its advanced features, making it worth the investment.

Features: SolarWinds features user-friendly alerting, searching, and out-of-the-box reports. It excels in log monitoring, as well as network and application monitoring, offering comprehensive reporting capabilities. Trellix Helix is known for its robust enrichments and ease of use in query language, supported by AI capabilities that enhance threat detection. It offers extensive integration with over 400 connectors.

Room for Improvement: SolarWinds could improve its user interface and correlation capabilities, offering more customizable dashboards and simpler configurations. Trellix Helix requires better integration with third-party tools and improved post-fusion customer support. It also needs more cloud connectors and a review of its current pricing model.

Ease of Deployment and Customer Service: SolarWinds supports on-premises and hybrid deployments, with generally accessible support that can sometimes be slow. Trellix Helix supports both private and public cloud implementations, known for quick responses but sometimes slower in fulfilling service requests.

Pricing and ROI: SolarWinds offers a cost-effective licensing model with potential bundling benefits, although its initial setup costs can be high. Trellix Helix is viewed as expensive, primarily for larger enterprises, but its competitive pricing provides a reliable ROI due to the absence of hidden costs.

To learn more, read our detailed SolarWinds Security Event Manager vs. Trellix Helix Connect Report (Updated: June 2025).

Buyer's Guide

SolarWinds Security Event Manager vs. Trellix Helix Connect

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SolarWinds Security Event M...

Ranking in Security Information and Event Management (SIEM)

33rd

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Trellix Helix Connect

Ranking in Security Information and Event Management (SIEM)

24th

Average Rating

8.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Security Incident Response (6th)

Mindshare comparison

As of June 2025, in the Security Information and Event Management (SIEM) category, the mindshare of SolarWinds Security Event Manager is 0.6%, up from 0.6% compared to the previous year. The mindshare of Trellix Helix Connect is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Information and Event Management (SIEM)

Featured Reviews

Rafal-Stas

CEO at Greeneris Sp. z o.o.

Helpful in areas like event management, log viewing, and information management

The product's initial setup phase on the cloud is pretty easy but on an on-premises version, I think it is of a moderate level. The solution is deployed on the cloud and on an on-premises model. The time required to deploy the solution depends on the customers' infrastructure, and it may range from a couple of weeks to a couple of months, as it depends on how many additional custom configurations are required. Around two to three engineers are usually involved in the tool's installation process.

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BiswabhanuPanda

Senior technical consultant at Hitachi Systems Micro Clinic

You can use it for everything, incident response, automated responses, alerts, visibility

I would give the product an overall rating of eight out of 10. We have 10 people currently using this software. Six are on the list, plus two managers and two IR experts. It's not possible for just one person to maintain the solution, and it's not really allowed. It has to be a team effort, with two or three people. It's not about users. Helix works differently, collecting logs from 6,000 different sources integrated with the solution. The licensing is not based on users; it's based on APIs. It's more of a SIEM SGL type of platform. It collects logs from around 6,000. But have around 10 people maintaining that.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"SolarWinds is easy to configure, and it provides timely alerts."

"The most valuable feature of SolarWinds Security Event Manager is the analysis and the knowledge about the incidence that we trace."

"SolarWinds is effective for server, network, and log monitoring. It's also good for IP address management. We also have a patch manager, but we're still working on getting that operational."

"The out of the box reports and dashboard. It was easy to trim down these windows to something we could quickly use."

"It performs network behavior monitoring, log monitoring, and disaster recovery monitoring."

"The most valuable feature is the ease of use for the end user."

"We had to integrate with other teams, and the infrastructure deployment didn't take long. The integration involves learning with different teams, networking, and configuring various network devices and servers. Infrastructure deployment only took one or two days."

"The solution helps you monitor database instances, application instances, other customer application things, Linux servers, IBM servers, and Oracle servers."

More SolarWinds Security Event Manager pros

"The integration is very useful and very easy. You can have an API connection with any cloud and I'll be able to do both ways of communication with the help of APA."

"FireEye Helix's best features are its speed and use of an easy-to-understand language to send queries to the raw logs."

"We have started working with various customers, one of whom is particularly concerned about adjacency. We have identified several use cases where automation is possible."

"I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good."

"We are able to block some advanced malware and other things."

"The most valuable features include predefined use cases and threatening states."

"I advise other customers to choose Trellix Helix, as it improves operations significantly with more efficient responses required for various scenarios they face."

"Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks."

More Trellix Helix Connect pros

Cons

"I would like to be able to dig deeper into the visibility of events or incidents to determine whether they are malicious, such as by doing behavior analysis."

"It can be difficult for users who are inexperienced with the solution."

"I don't think SolarWinds is scalable enough. It is somewhat limited when I need to deploy it across multiple environments in a distributed architecture."

"We'd like more customization capabilities."

"It won't tell you when your backups are failing, but it will give you hints when your database is running on full recovery."

"SolarWinds should improve its correlation capabilities. The correlation does not automatically detect and reduce the events fast enough. You have to manually do a correlation report, which means the tool is not scalable in many ways."

"I would like to have a more customizable dashboard."

"The only issue is the pricetag. SolarWinds is a costly solution."

More SolarWinds Security Event Manager cons

"Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing."

"Trellix needs to address the price for the product to be more appealing to customers."

"Integrations could be improved, and the dashboard could be a little better."

"There is room for improvement in the integration capabilities of third-party tools."

"It should have more cloud connectors. It could also be cheaper."

"We often rely on Martins to create logs and provide professional threat services rather than basic support."

"While we have top customer support and this solution is highly beneficial, there is room for improvement due to the fusion of McAfee and FireEye, which has caused some lapses in support."

"We have certain challenges with integrating the SOAR platform with multiple vendors."

More Trellix Helix Connect cons

Pricing and Cost Advice

"We do a yearly license renewal. For a year, the solution costs roughly $500,000 USD. There are no costs beyond this yearly fee."

"Licensing is on devices, so if you have many, then this may be high."

"It is in the appropriate mid-range. It is not as expensive as some of the other solutions. It is also not cheap."

"The price of SolarWinds Security Event Manager is reasonable."

"The tool is available at a good price for customers compared to other solutions in the market. I rate the product's price as an eight out of ten."

"Licenses can only be purchased in blocks of fifty at a time."

"The pricing model would benefit from having package deals with other SolarWinds products."

"The price could be better. But I think it's rightly placed when we buy everything in one shot, and we get some discount for that. That's how we basically plan our deployment, and it's holistic. We pay for the license yearly."

"I rate Trellix Helix a five out of ten for pricing."

"FireEye Helix is a little expensive."

"It could be cheaper, but that applies to every product."

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Top Industries

By visitors reading reviews

Educational Organization

49%

Computer Software Company

Financial Services Firm

University

Comms Service Provider

18%

Manufacturing Company

12%

Computer Software Company

12%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about SolarWinds Security Event Manager ?

The solution helps you monitor database instances, application instances, other customer application things, Linux servers, IBM servers, and Oracle servers.

See all answers

What is your experience regarding pricing and costs for SolarWinds Security Event Manager ?

The tool is available at a good price for customers compared to other solutions in the market. I rate the product's price as an eight out of ten.

See all answers

What needs improvement with SolarWinds Security Event Manager ?

I think the customization area in the tool can be considered as an area of concern where improvements are required In the future, I want to see the tool have better customization abilities with som...

See all answers

What is your experience regarding pricing and costs for FireEye Helix?

The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.

See all answers

What needs improvement with FireEye Helix?

I have just released this solution to the market, and my customers' response has been great. While Trellix Wise is seen as a top vendor with its AI implementation for accelerating incident investig...

See all answers

What is your primary use case for FireEye Helix?

I am a presales manager for a cybersecurity company, and I use Trellix Helix to manage software for cybersecurity. I sell software to enterprise customers, and my main use case involves data protec...

See all answers

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Product Reports

Buyer's Guide

SolarWinds Security Event Manager

May 2025

SolarWinds Security Event Manager report

Download SolarWinds Security Event Manager product report

Buyer's Guide

Trellix Helix Connect

May 2025

Download Trellix Helix Connect product report

Also Known As

SolarWinds LEM, Solarwinds SIEM, TriGeo, Log and Event Manager

FireEye Helix, FireEye Threat Analytics

Overview

When TriGeo was acquired by SolarWinds, TriGeo SIM became known as SolarWinds Log & Event Manager. This product is a leading Security Information and Event Management (SIEM) product and log management solution, which provides log collection, analysis, and real-time correlation.

SolarWinds

Trellix Helix Connect is known for its seamless API integration, automation capabilities, and efficient data correlation. It offers robust solutions in email threat prevention and malware detection, catering to cybersecurity needs with a user-friendly query language and extensive connector support.

Trellix Helix Connect integrates incident response, centralized SIEM tasks, and data correlation using native support for FireEye products. It rapidly handles alerts, enhances ticket management, and prevents network attacks. Its XDR platform supports a wide range of environments, providing DDI and IOC feeds for comprehensive data, email, and endpoint security. Users appreciate the deployment and API integration, but improvements in graphical interface and pricing could increase satisfaction. Additional infrastructure enhancements and optimized support can address current challenges resulting from recent mergers.

What are the key features of Trellix Helix Connect?

API Integration: Simplifies data exchange with easy-to-use APIs.
Automation: Offers strong automation for efficient threat management.
Swift Deployment: Enables rapid setup in diverse environments.
XDR Platform: Facilitates data correlation for comprehensive threat insights.
Email Threat Prevention: Protects against phishing and email threats.
Advanced Malware Detection: Identifies and mitigates complex malware.
AI Capability: Boosts incident resolution with intelligent analysis.

Which benefits should users consider while evaluating?

Improved Threat Detection: Enhances security with advanced threat prevention.
Operational Efficiency: Streamlines incident response with automation and query enhancements.
Scalability: Supports broad environments with over 400 connectors.
Adaptability: Predefined use cases increase utilization efficiency.
Cost Effectiveness: Potential for ROI with streamlined operations and integration capabilities.

Enterprises utilize Trellix Helix Connect for its ability to manage managed detection and response services, logging, and ransomware/ phishing mitigation. It operates efficiently in restrictive environments, enabling cybersecurity functions in industries requiring robust data, email, and endpoint security strategies.

Trellix

Sample Customers

NetSuite, EasyStreet, Legacy Texas Bank, and Energy Federal Credit Union, to name a few.

Police Bank, Verisk Analytics, Teck Resources

Buyer's Guide

SolarWinds Security Event Manager vs. Trellix Helix Connect

June 2025

Free Report: SolarWinds Security Event Manager vs. Trellix Helix Connect

Find out what your peers are saying about SolarWinds Security Event Manager vs. Trellix Helix Connect and other solutions. Updated: June 2025.

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