Try our new research platform with insights from 80,000+ expert users

SolarWinds Security Event Manager vs Trellix Helix Connect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SolarWinds Security Event M...
Ranking in Security Information and Event Management (SIEM)
36th
Average Rating
7.8
Reviews Sentiment
5.7
Number of Reviews
27
Ranking in other categories
No ranking in other categories
Trellix Helix Connect
Ranking in Security Information and Event Management (SIEM)
19th
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
13
Ranking in other categories
Security Incident Response (3rd)
 

Mindshare comparison

As of December 2025, in the Security Information and Event Management (SIEM) category, the mindshare of SolarWinds Security Event Manager is 0.8%, up from 0.5% compared to the previous year. The mindshare of Trellix Helix Connect is 0.9%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
Trellix Helix Connect0.9%
SolarWinds Security Event Manager0.8%
Other98.3%
Security Information and Event Management (SIEM)
 

Featured Reviews

Yashokanth Partkunan - PeerSpot reviewer
Managed Services Engineer at Loop1 Systems
Has supported client needs efficiently but requires deeper analysis features and faster support
The log analyzing capability of SolarWinds Security Event Manager should go into more depth than the current environment. More modification and enhancements are required on the dashboard side in order to make it closer to optimal performance. From observation and feedback from users, they need more functionality related to monitoring, and in-depth analyzing needs to be improved.
reviewer2646834 - PeerSpot reviewer
Presales Lead at a outsourcing company with 11-50 employees
Reduces detection and response times through automation and alert correlation
The best features that Trellix Helix Connect offers are SOAR, automation, hyperautomation, and the correlation of alerts and threat intelligence, for example, when the alerts cross through MITRE ATT&CK, which stand out most to me. Out of those features, automation, alert correlation, and threat intelligence have made my work easier and more effective as we integrate many cybersecurity solutions into the XDR and set up the use cases to reduce MTTD and MTTR from days to minutes. I would add that the level of integration with other brands is something that surprises me about the features of Trellix Helix Connect. Trellix Helix Connect has positively impacted my organization as it is the most important tool to provide MDR service to our clients, which has resulted in specific outcomes and improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"SolarWinds' stability is fine. I don't think we've had any software issues."
"This tool is simple to use."
"Some of the rules are most valuable because you can be notified about various things, such as spyware or things that are going on in the internal network."
"It's easy to build rules and actions based on the logs and event types we collect with the software."
"User-friendly configuration is key, and the configurations are simple, not complex."
"We did previously use a different solution, but SolarWinds is much better. It's easy to interact with SolarWinds. It's easy to operate, easy to configure and is generally easier compared to what we were working with before."
"The most valuable feature of this solution is the visibility into both attempted and failed logins."
"The product's most effective part in improving security stems from the fact that the solution is deployed for event management, log viewing, and information management."
"The most valuable features include predefined use cases and threatening states."
"The best feature of Trellix Helix Connect is its quick implementation."
"The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform."
"Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks."
"It is kind of simple and very easily deployable. You can start working with it very fast."
"We are able to block some advanced malware and other things."
"We have started working with various customers, one of whom is particularly concerned about adjacency. We have identified several use cases where automation is possible."
"Trellix Helix Connect has positively impacted my organization as it is the most important tool to provide MDR service to our clients, which has resulted in specific outcomes and improvements."
 

Cons

"The only issue is the pricetag. SolarWinds is a costly solution."
"The log analyzing capability of SolarWinds Security Event Manager should go into more depth than the current environment."
"I imagine we will have to develop our own reports soon, this seems to be more cumbersome."
"It is a very technical program. They can simplify it so that it isn't so hard to deal with."
"One of the drawbacks of being so flexible is that it is also a fairly complicated software application to install, configure, and maintain."
"We used the support from SolarWinds Security Event Manager and they are knowledgeable but challenging to get in contact with them."
"The product should improve the ease with which you can create event alerts. They are not as hard now but you need to have an easier way."
"I would like to be able to dig deeper into the visibility of events or incidents to determine whether they are malicious, such as by doing behavior analysis."
"Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains."
"We often rely on Martins to create logs and provide professional threat services rather than basic support."
"Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing."
"Integrations could be improved, and the dashboard could be a little better."
"The support would rate a three out of ten. It can take one to four weeks to connect with someone who truly understands Helix and can provide solutions."
"While we have top customer support and this solution is highly beneficial, there is room for improvement due to the fusion of McAfee and FireEye, which has caused some lapses in support."
"It should have more cloud connectors. It could also be cheaper."
"We have certain challenges with integrating the SOAR platform with multiple vendors."
 

Pricing and Cost Advice

"It is in the appropriate mid-range. It is not as expensive as some of the other solutions. It is also not cheap."
"The tool is available at a good price for customers compared to other solutions in the market. I rate the product's price as an eight out of ten."
"Licenses can only be purchased in blocks of fifty at a time."
"We do a yearly license renewal. For a year, the solution costs roughly $500,000 USD. There are no costs beyond this yearly fee."
"Licensing is on devices, so if you have many, then this may be high."
"The pricing model would benefit from having package deals with other SolarWinds products."
"The price of SolarWinds Security Event Manager is reasonable."
"It could be cheaper, but that applies to every product."
"I rate Trellix Helix a five out of ten for pricing."
"FireEye Helix is a little expensive."
"The price could be better. But I think it's rightly placed when we buy everything in one shot, and we get some discount for that. That's how we basically plan our deployment, and it's holistic. We pay for the license yearly."
report
Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
879,310 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
University
11%
Manufacturing Company
10%
Computer Software Company
7%
Comms Service Provider
17%
Computer Software Company
11%
Manufacturing Company
10%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise3
Large Enterprise7
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

What do you like most about SolarWinds Security Event Manager ?
The solution helps you monitor database instances, application instances, other customer application things, Linux servers, IBM servers, and Oracle servers.
What is your experience regarding pricing and costs for SolarWinds Security Event Manager ?
The tool is available at a good price for customers compared to other solutions in the market. I rate the product's price as an eight out of ten.
What needs improvement with SolarWinds Security Event Manager ?
The log analyzing capability of SolarWinds Security Event Manager should go into more depth than the current environment. More modification and enhancements are required on the dashboard side in or...
What is your experience regarding pricing and costs for FireEye Helix?
The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.
What needs improvement with FireEye Helix?
To improve Trellix Helix Connect, I think it is possible to enhance the dashboard to share more information about the incidents. For example, if I want to check a MITRE technique, maybe it is neces...
What is your primary use case for FireEye Helix?
My main use case for Trellix Helix Connect is to provide an MDR service to our clients. We use Trellix Helix Connect to correlate the alerts and automate the response most often. For example, we us...
 

Also Known As

SolarWinds LEM, Solarwinds SIEM, TriGeo, Log and Event Manager
FireEye Helix, FireEye Threat Analytics
 

Overview

 

Sample Customers

NetSuite, EasyStreet, Legacy Texas Bank, and Energy Federal Credit Union, to name a few.
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about SolarWinds Security Event Manager vs. Trellix Helix Connect and other solutions. Updated: December 2025.
879,310 professionals have used our research since 2012.