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SolarWinds Security Event Manager vs Trellix Helix Connect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SolarWinds Security Event M...
Ranking in Security Information and Event Management (SIEM)
21st
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
26
Ranking in other categories
No ranking in other categories
Trellix Helix Connect
Ranking in Security Information and Event Management (SIEM)
30th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
11
Ranking in other categories
Security Incident Response (7th)
 

Mindshare comparison

As of May 2025, in the Security Information and Event Management (SIEM) category, the mindshare of SolarWinds Security Event Manager is 0.6%, down from 0.7% compared to the previous year. The mindshare of Trellix Helix Connect is 0.6%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Alex Kinyanjui - PeerSpot reviewer
A stable and scalable solution that provide 24/7 monitoring
We have to protect customer data, including any PII, accessed via the internet terminal. Additionally, we need to monitor events from network devices and servers that may raise suspicion, allowing us to analyze them and determine what is occurring. SolarWinds affected your overall security costs. Considering the nature of our traffic, it has been very effective. We have proactively identified and addressed issues before they escalate into incidents. I've noticed a reduced investment in handling event-related cases with SolarWinds Security Event Manager. This reduction includes reducing human resources and the time required for teams to provide 24/7 monitoring. Consequently, there has been a significant decrease in costs. Additionally, the platform enables us to address issues before they escalate into incidents, thus preventing revenue leakage. As a result, the organization experiences reduced costs and avoids revenue leakage. Since the SolarWinds Security Event Manager implementation, the total budget allocated to security has been reduced by close to five percent. Initially, there was a heavy investment in that aspect, but we have observed this reduction in the allocated budget for the security team. Since implementing SolarWinds Security Event Manager, the team members' pressure has been reduced. They can now concentrate on more critical tasks and development, promoting growth within their department rather than solely focusing on incident monitoring. I recommend the solution. Overall, I rate the solution an eight out of ten.
BiswabhanuPanda - PeerSpot reviewer
You can use it for everything, incident response, automated responses, alerts, visibility
I would give the product an overall rating of eight out of 10. We have 10 people currently using this software. Six are on the list, plus two managers and two IR experts. It's not possible for just one person to maintain the solution, and it's not really allowed. It has to be a team effort, with two or three people. It's not about users. Helix works differently, collecting logs from 6,000 different sources integrated with the solution. The licensing is not based on users; it's based on APIs. It's more of a SIEM SGL type of platform. It collects logs from around 6,000. But have around 10 people maintaining that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It performs network behavior monitoring, log monitoring, and disaster recovery monitoring."
"The graphical user interface is very user-friendly. SolarWinds is a hybrid solution so you can use it across many platforms."
"The most valuable feature is the reporting."
"The solution helps me to go back in time and search for different events. For example, if you wanted to know who activated an account; you could go back in time and find out."
"SolarWinds Security Event Manager has been generally working well."
"We had to integrate with other teams, and the infrastructure deployment didn't take long. The integration involves learning with different teams, networking, and configuring various network devices and servers. Infrastructure deployment only took one or two days."
"Some of the rules are most valuable because you can be notified about various things, such as spyware or things that are going on in the internal network."
"It has in-depth monitoring capabilities and an easy way for setting up dashboards. I can expand in various areas, or I can reduce areas. It supports different types of breakdowns, filters, and rules. It is very simple for an out-of-the-box type of product. It doesn't take a lot of time to figure it out, which is unlike some of the solutions that I have looked at. It meets all the aspects."
"We have started working with various customers, one of whom is particularly concerned about adjacency. We have identified several use cases where automation is possible."
"The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform."
"I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good."
"I advise other customers to choose Trellix Helix, as it improves operations significantly with more efficient responses required for various scenarios they face."
"It is kind of simple and very easily deployable. You can start working with it very fast."
"FireEye Helix's best features are its speed and use of an easy-to-understand language to send queries to the raw logs."
"As far as its core functionality goes, it’s spot-on."
"Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks."
 

Cons

"Training for this solution needs to be improved, as new employees are sometimes unfamiliar with the product."
"We'd like more customization capabilities."
"Under the new system, it is not upgradable the way they say. When you try to do an upgrade, it doesn't really work unless you dump everything and start from scratch. You lose a lot of your nodes. Whenever you set your nodes up and everything else, they don't want to bring those nodes back in, so you have to really go back and restructure all your nodes. I went from version 6.5 to version 6.6 and then to version 6.7. I then went to version 2019, and now it is version 2020. It would be good if we can upgrade without having to delete everything and start from scratch. They can maybe build more KPIs and other things for the dashboard. Some of the other systems already have built-in KPIs. SolarWinds is starting to catch up, but it is not there yet. They can include some of the business or industry standards for tracking the time, that is, the meantime to detect (MTTD) and the meantime to resolve (MTTR). They can also find a way to build a KPI that measures the number of instances of port scans experienced in a week or a month."
"The solution's technical support is okay, but we don't have an SLA, and sometimes the response times are very slow."
"I imagine we will have to develop our own reports soon, this seems to be more cumbersome."
"The only issue is the pricetag. SolarWinds is a costly solution."
"The company had to use a third party for the implementation of the solution."
"One of the drawbacks of being so flexible is that it is also a fairly complicated software application to install, configure, and maintain."
"It should have more cloud connectors. It could also be cheaper."
"FireEye Helix would be improved with the option of an on-prem version, which they don't currently offer."
"Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains."
"While we have top customer support and this solution is highly beneficial, there is room for improvement due to the fusion of McAfee and FireEye, which has caused some lapses in support."
"Integrations could be improved, and the dashboard could be a little better."
"The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution."
"We often rely on Martins to create logs and provide professional threat services rather than basic support."
"We have certain challenges with integrating the SOAR platform with multiple vendors."
 

Pricing and Cost Advice

"The price of SolarWinds Security Event Manager is reasonable."
"We do a yearly license renewal. For a year, the solution costs roughly $500,000 USD. There are no costs beyond this yearly fee."
"Licenses can only be purchased in blocks of fifty at a time."
"The pricing model would benefit from having package deals with other SolarWinds products."
"Licensing is on devices, so if you have many, then this may be high."
"It is in the appropriate mid-range. It is not as expensive as some of the other solutions. It is also not cheap."
"The tool is available at a good price for customers compared to other solutions in the market. I rate the product's price as an eight out of ten."
"It could be cheaper, but that applies to every product."
"The price could be better. But I think it's rightly placed when we buy everything in one shot, and we get some discount for that. That's how we basically plan our deployment, and it's holistic. We pay for the license yearly."
"I rate Trellix Helix a five out of ten for pricing."
"FireEye Helix is a little expensive."
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Top Industries

By visitors reading reviews
Educational Organization
73%
Computer Software Company
5%
Financial Services Firm
4%
University
3%
Comms Service Provider
17%
Computer Software Company
14%
Manufacturing Company
11%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about SolarWinds Security Event Manager ?
The solution helps you monitor database instances, application instances, other customer application things, Linux servers, IBM servers, and Oracle servers.
What is your experience regarding pricing and costs for SolarWinds Security Event Manager ?
The tool is available at a good price for customers compared to other solutions in the market. I rate the product's price as an eight out of ten.
What needs improvement with SolarWinds Security Event Manager ?
I think the customization area in the tool can be considered as an area of concern where improvements are required In the future, I want to see the tool have better customization abilities with som...
What do you like most about FireEye Helix?
Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks.
What is your experience regarding pricing and costs for FireEye Helix?
The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.
What needs improvement with FireEye Helix?
I have just released this solution to the market, and my customers' response has been great. While Trellix Wise is seen as a top vendor with its AI implementation for accelerating incident investig...
 

Also Known As

SolarWinds LEM, Solarwinds SIEM, TriGeo, Log and Event Manager
FireEye Helix, FireEye Threat Analytics
 

Overview

 

Sample Customers

NetSuite, EasyStreet, Legacy Texas Bank, and Energy Federal Credit Union, to name a few.
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about SolarWinds Security Event Manager vs. Trellix Helix Connect and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.