

SolarWinds Security Event Manager and Trellix Helix Connect compete in the security monitoring and incident response space. SolarWinds seems to have the upper hand with its user-friendly interface and flexibility, while Trellix offers advanced AI capabilities and quick implementation but may be more complex to use.
Features: SolarWinds Security Event Manager offers robust alerting capabilities, log monitoring, network visibility, and scalable dashboard customization. It provides a hybrid solution that is user-friendly and suitable for diverse environments. Trellix Helix Connect excels in advanced AI capabilities, quick implementation, and automation in incident response, significantly reducing incident resolution time. It is commended for its enrichment features and integrations.
Room for Improvement: SolarWinds Security Event Manager needs enhancements in scalability and ease of configuration, specifically with dashboards and integration options. Its Flash-based interface and compatibility issues are also noted. Trellix Helix Connect should improve third-party tool integration and offers room for better licensing options. There is feedback on the need for enhanced cloud connectors and a more intuitive interface.
Ease of Deployment and Customer Service: SolarWinds Security Event Manager provides on-premises and hybrid cloud deployment options, generally easy to set up but with tech support challenges. Trellix Helix Connect, ideal for large enterprises, offers flexibility with public and private cloud deployment. It is easier to deploy in cloud environments and praised for responsive customer service.
Pricing and ROI: SolarWinds Security Event Manager is cost-effective, especially with bundled offers, although renewal and licensing costs can rise. It offers significant ROI in network visibility and threat prevention. Trellix Helix Connect targets enterprise-level clients and is generally more expensive, which may not suit small businesses. Its event processing-based pricing could lead to higher costs, but it offers competitive ROI without hidden fees.
| Product | Market Share (%) |
|---|---|
| Trellix Helix Connect | 0.9% |
| SolarWinds Security Event Manager | 0.8% |
| Other | 98.3% |

| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 3 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 1 |
| Large Enterprise | 7 |
When TriGeo was acquired by SolarWinds, TriGeo SIM became known as SolarWinds Log & Event Manager. This product is a leading Security Information and Event Management (SIEM) product and log management solution, which provides log collection, analysis, and real-time correlation.
Trellix Helix Connect is known for its seamless API integration, automation capabilities, and efficient data correlation. It offers robust solutions in email threat prevention and malware detection, catering to cybersecurity needs with a user-friendly query language and extensive connector support.
Trellix Helix Connect integrates incident response, centralized SIEM tasks, and data correlation using native support for FireEye products. It rapidly handles alerts, enhances ticket management, and prevents network attacks. Its XDR platform supports a wide range of environments, providing DDI and IOC feeds for comprehensive data, email, and endpoint security. Users appreciate the deployment and API integration, but improvements in graphical interface and pricing could increase satisfaction. Additional infrastructure enhancements and optimized support can address current challenges resulting from recent mergers.
What are the key features of Trellix Helix Connect?Enterprises utilize Trellix Helix Connect for its ability to manage managed detection and response services, logging, and ransomware/ phishing mitigation. It operates efficiently in restrictive environments, enabling cybersecurity functions in industries requiring robust data, email, and endpoint security strategies.
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