SolarWinds Security Event Manager vs Trellix Helix Connect comparison

SolarWinds Security Event Manager vs. Trellix Helix Connect

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SolarWinds Security Event M...

Ranking in Security Information and Event Management (SIEM)

35th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Trellix Helix Connect

Ranking in Security Information and Event Management (SIEM)

19th

Average Rating

8.6

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Security Incident Response (5th)

Mindshare comparison

As of August 2025, in the Security Information and Event Management (SIEM) category, the mindshare of SolarWinds Security Event Manager is 0.7%, up from 0.6% compared to the previous year. The mindshare of Trellix Helix Connect is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Information and Event Management (SIEM)

Featured Reviews

Rafal-Stas

CEO at Greeneris Sp. z o.o.

Helpful in areas like event management, log viewing, and information management

The product's initial setup phase on the cloud is pretty easy but on an on-premises version, I think it is of a moderate level. The solution is deployed on the cloud and on an on-premises model. The time required to deploy the solution depends on the customers' infrastructure, and it may range from a couple of weeks to a couple of months, as it depends on how many additional custom configurations are required. Around two to three engineers are usually involved in the tool's installation process.

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Daniel_Martins

Head of Management Security Services at NetSafe Corp

Experiencing frequent disconnections and support challenges but benefits from quick implementation and integration capabilities

The timeout of the tenant is an area that needs improvement. When investigating and gathering information from the Helix tenant for extended periods, disconnections occur. This results in lost work and the need to restart investigations due to disconnected sessions. It is problematic when progress is lost and investigations must be restarted, resulting in lost information and significant time wastage. The capability to integrate with other TIPs or cybersecurity intelligence sources could be improved to determine whether IOCs are malicious, similar to Mandiant's functionality. The capacity to reduce false positives needs improvement as we receive many alerts from Helix that turn out to be false positives upon investigation. Enhanced capability in this area would make the system more efficient and easier to use. The dashboards could be improved as customers frequently request real-time SOC dashboard displays for Helix.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"SolarWinds is easy to configure, and it provides timely alerts."

"It supports high availability, which is very helpful."

"The graphical user interface is very user-friendly. SolarWinds is a hybrid solution so you can use it across many platforms."

"It has in-depth monitoring capabilities and an easy way for setting up dashboards. I can expand in various areas, or I can reduce areas. It supports different types of breakdowns, filters, and rules. It is very simple for an out-of-the-box type of product. It doesn't take a lot of time to figure it out, which is unlike some of the solutions that I have looked at. It meets all the aspects."

"SolarWinds Security Event Manager has been generally working well."

"SolarWinds is effective for server, network, and log monitoring. It's also good for IP address management. We also have a patch manager, but we're still working on getting that operational."

"It performs network behavior monitoring, log monitoring, and disaster recovery monitoring."

"The most valuable feature is the ease of use for the end user."

More SolarWinds Security Event Manager pros

"I advise other customers to choose Trellix Helix, as it improves operations significantly with more efficient responses required for various scenarios they face."

"We have started working with various customers, one of whom is particularly concerned about adjacency. We have identified several use cases where automation is possible."

"FireEye Helix's best features are its speed and use of an easy-to-understand language to send queries to the raw logs."

"The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform."

"Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks."

"We are able to block some advanced malware and other things."

"It is kind of simple and very easily deployable. You can start working with it very fast."

"The integration is very useful and very easy. You can have an API connection with any cloud and I'll be able to do both ways of communication with the help of APA."

More Trellix Helix Connect pros

Cons

"I would like to have a more customizable dashboard."

"We used the support from SolarWinds Security Event Manager and they are knowledgeable but challenging to get in contact with them."

"The reporting could be more robust. It can be a lot more granular and that will make it a lot more useful in comparison to how it is incorporated at the moment."

"One of the drawbacks of being so flexible is that it is also a fairly complicated software application to install, configure, and maintain."

"I would like to be able to dig deeper into the visibility of events or incidents to determine whether they are malicious, such as by doing behavior analysis."

"There are no multiple dashboards which would allow you to see information side-by-side."

"The product should improve the ease with which you can create event alerts. They are not as hard now but you need to have an easier way."

"I imagine we will have to develop our own reports soon, this seems to be more cumbersome."

More SolarWinds Security Event Manager cons

"While we have top customer support and this solution is highly beneficial, there is room for improvement due to the fusion of McAfee and FireEye, which has caused some lapses in support."

"We often rely on Martins to create logs and provide professional threat services rather than basic support."

"FireEye Helix would be improved with the option of an on-prem version, which they don't currently offer."

"Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains."

"The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution."

"The support would rate a three out of ten. It can take one to four weeks to connect with someone who truly understands Helix and can provide solutions."

"It should have more cloud connectors. It could also be cheaper."

"Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing."

More Trellix Helix Connect cons

Pricing and Cost Advice

"Licensing is on devices, so if you have many, then this may be high."

"Licenses can only be purchased in blocks of fifty at a time."

"The tool is available at a good price for customers compared to other solutions in the market. I rate the product's price as an eight out of ten."

"The pricing model would benefit from having package deals with other SolarWinds products."

"It is in the appropriate mid-range. It is not as expensive as some of the other solutions. It is also not cheap."

"The price of SolarWinds Security Event Manager is reasonable."

"We do a yearly license renewal. For a year, the solution costs roughly $500,000 USD. There are no costs beyond this yearly fee."

"I rate Trellix Helix a five out of ten for pricing."

"The price could be better. But I think it's rightly placed when we buy everything in one shot, and we get some discount for that. That's how we basically plan our deployment, and it's holistic. We pay for the license yearly."

"It could be cheaper, but that applies to every product."

"FireEye Helix is a little expensive."

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Top Industries

By visitors reading reviews

University

14%

Financial Services Firm

12%

Computer Software Company

10%

Insurance Company

Comms Service Provider

18%

Manufacturing Company

13%

Computer Software Company

10%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about SolarWinds Security Event Manager ?

The solution helps you monitor database instances, application instances, other customer application things, Linux servers, IBM servers, and Oracle servers.

What is your experience regarding pricing and costs for SolarWinds Security Event Manager ?

The tool is available at a good price for customers compared to other solutions in the market. I rate the product's price as an eight out of ten.

What needs improvement with SolarWinds Security Event Manager ?

I think the customization area in the tool can be considered as an area of concern where improvements are required In the future, I want to see the tool have better customization abilities with som...

What is your experience regarding pricing and costs for FireEye Helix?

The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.

What needs improvement with FireEye Helix?

What is your primary use case for FireEye Helix?

We use Trellix Helix Connect because it is a SaaS solution. I think it has its own infrastructure rather than AWS or another provider. We use the Helix SaaS and a component called Evidence Collecto...

Wazuh vs SolarWinds Security Event Manager

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Product Reports

SolarWinds Security Event Manager

Download SolarWinds Security Event Manager product report

SolarWinds Security Event Manager report

Trellix Helix Connect

Download Trellix Helix Connect product report

Also Known As

SolarWinds LEM, Solarwinds SIEM, TriGeo, Log and Event Manager

FireEye Helix, FireEye Threat Analytics

Overview

When TriGeo was acquired by SolarWinds, TriGeo SIM became known as SolarWinds Log & Event Manager. This product is a leading Security Information and Event Management (SIEM) product and log management solution, which provides log collection, analysis, and real-time correlation.

SolarWinds

Trellix Helix Connect is known for its seamless API integration, automation capabilities, and efficient data correlation. It offers robust solutions in email threat prevention and malware detection, catering to cybersecurity needs with a user-friendly query language and extensive connector support.

Trellix Helix Connect integrates incident response, centralized SIEM tasks, and data correlation using native support for FireEye products. It rapidly handles alerts, enhances ticket management, and prevents network attacks. Its XDR platform supports a wide range of environments, providing DDI and IOC feeds for comprehensive data, email, and endpoint security. Users appreciate the deployment and API integration, but improvements in graphical interface and pricing could increase satisfaction. Additional infrastructure enhancements and optimized support can address current challenges resulting from recent mergers.

What are the key features of Trellix Helix Connect?

API Integration: Simplifies data exchange with easy-to-use APIs.
Automation: Offers strong automation for efficient threat management.
Swift Deployment: Enables rapid setup in diverse environments.
XDR Platform: Facilitates data correlation for comprehensive threat insights.
Email Threat Prevention: Protects against phishing and email threats.
Advanced Malware Detection: Identifies and mitigates complex malware.
AI Capability: Boosts incident resolution with intelligent analysis.

Which benefits should users consider while evaluating?

Improved Threat Detection: Enhances security with advanced threat prevention.
Operational Efficiency: Streamlines incident response with automation and query enhancements.
Scalability: Supports broad environments with over 400 connectors.
Adaptability: Predefined use cases increase utilization efficiency.
Cost Effectiveness: Potential for ROI with streamlined operations and integration capabilities.

Enterprises utilize Trellix Helix Connect for its ability to manage managed detection and response services, logging, and ransomware/ phishing mitigation. It operates efficiently in restrictive environments, enabling cybersecurity functions in industries requiring robust data, email, and endpoint security strategies.

Trellix

Sample Customers

NetSuite, EasyStreet, Legacy Texas Bank, and Energy Federal Credit Union, to name a few.

Police Bank, Verisk Analytics, Teck Resources

SolarWinds Security Event Manager vs. Trellix Helix Connect