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SentinelOne Singularity MDR vs ThreatLocker Cyber Hero MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 18, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SentinelOne Singularity MDR
Ranking in Managed Detection and Response (MDR)
25th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
ThreatLocker Cyber Hero MDR
Ranking in Managed Detection and Response (MDR)
11th
Average Rating
9.2
Reviews Sentiment
8.7
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Prathamesh Samant - PeerSpot reviewer
Effective integration and threat hunting capabilities boost operational ease, but interface improvements are needed
I would like to improve the dashboard in SentinelOne Singularity MDR, as it could be much better, along with the reporting structure. The granularity of policies and ease of policy management from the console could be made better, while my experience from a feature standpoint has been good overall. Regarding summary reports provided from SentinelOne Singularity MDR, I find the reporting structure could be much better in terms of granularity. Additionally, for C-suite executives, there can be more non-technical content that provides a bird's eye view of organizational risk posture, rather than just detailed technical analyses. This high-level perspective on the organization's risk would be highly beneficial at the management level.
Andres Plaza - PeerSpot reviewer
Enables granular control through Ringfencing and works seamlessly for us as an MSP
The most valuable feature is ringfencing. It enables us to only allow what needs to be allowed into the environment and keep out anything else. It permits applications to perform without accessing anything they are not supposed to. For instance, if an application tries to utilize the command prompt unnecessarily, it blocks this action while still allowing users to operate the application. Being able to let the user or the customer continue to use that application but block the application from using the command prompt because it is not necessary is great. Being able to inform customers about enhanced security from a zero-trust standpoint has significantly improved our sales. We are able to walk up to a customer or call a new prospect and let them know that we are going to keep them secure at a level that they have not seen before. We are able to explain to them how cybersecurity works through it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The main benefits that clients receive from SentinelOne Singularity MDR, from an operational perspective, include ease of deployment, where the installation process across various operating systems and different hardware configurations goes smoothly with minimal impact on end users."
"The impact of the threat hunting capabilities on detecting known and emerging threats in real-time is notable, and with the AI, it helps for real-time threat hunting."
"It's secure, and we know it's secure."
"ThreatLocker is worth every penny and a couple more."
"The customer service is really good."
"Our clients feel a bit more secure when using their equipment now, and they can feel confident that we have their backs kind of when they're when they either get compromised."
"The most valuable feature is ringfencing. It enables us to only allow what needs to be allowed into the environment and keep out anything else. It permits applications to perform without accessing anything they are not supposed to."
"I did a detailed search for two years, and ThreatLocker Zero Trust is the only one that does what it says it can do."
"The ability to isolate the device when something is happening and the network access control element are valuable features."
"There is a tremendous amount that is helpful, such as their recording, watching the systems, locking down the systems, and their training."
 

Cons

"I would like to improve the dashboard in SentinelOne Singularity MDR, as it could be much better, along with the reporting structure."
"The integration with Microsoft 365 for SentinelOne Singularity MDR isn't quite as effective as with Field Effect."
"Pricing is a bit high, with a minimum of 50 devices. Lowering that for small companies would be great."
"It would be great if they handled patch management, and I am aware that they are currently working on it."
"The ultimate, most amazing solution in the market could be less pricey and more transparent."
"The Cyber Hero Support is not as effective as it is portrayed. There is a lot of miscommunication in notes, which are very buried and not easy to find."
"The Cyber Hero Support is not as effective as it is portrayed. There is a lot of miscommunication in notes, which are very buried and not easy to find."
"There are still gaps in the EDR when benchmarked against SentinelOne, but it's improving quickly."
"Pricing is a bit high, with a minimum of 50 devices. Lowering that for small companies would be great."
"We have not used it for long enough, but there are some things users have asked for, such as integration with other platforms for reporting. They want a single glass location to use all the tools."
 

Pricing and Cost Advice

Information not available
"It is pretty good. We would have been one of the biggest partners in Ireland, so we got pretty good pricing at the start, and it is still competitive. Pricing depends on what we are up against."
"The pricing is not so bad. My clients do not like it, but they are following our pricing."
"ThreatLocker is worth every penny and a couple more."
"It has been excellent."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
30%
Retailer
13%
Comms Service Provider
11%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with SentinelOne Singularity MDR?
I would like to improve the dashboard in SentinelOne Singularity MDR, as it could be much better, along with the reporting structure. The granularity of policies and ease of policy management from ...
What is your primary use case for SentinelOne Singularity MDR?
We have been using SentinelOne Singularity MDR for threat hunting and correlation, particularly when we identify if some kind of IOCs has been detected or if processes are found malicious. We then ...
What advice do you have for others considering SentinelOne Singularity MDR?
We currently work with multiple vendors since I work for a cybersecurity solution company, and in the EDR space, we are engaged with CrowdStrike and SentinelOne Singularity MDR. We work with Sentin...
What is your experience regarding pricing and costs for ThreatLocker Cyber Hero MDR?
The pricing is cost-efficient and provides good value given the level of security enhancement it provides.
What needs improvement with ThreatLocker Cyber Hero MDR?
There are still gaps in the EDR when benchmarked against SentinelOne, but it's improving quickly. The ability for ThreatLocker to digest the 365 logs provides an elevated level of 365 protection th...
What is your primary use case for ThreatLocker Cyber Hero MDR?
Our primary use case for ThreatLocker Cyber Hero MDR ( /products/threatlocker-cyber-hero-mdr-reviews ) is to reinforce a zero trust environment. We utilize it to avoid security faults and improve d...
 

Overview

Find out what your peers are saying about CrowdStrike, Huntress, Field Effect and others in Managed Detection and Response (MDR). Updated: May 2025.
857,028 professionals have used our research since 2012.