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SentinelOne Singularity MDR vs ThreatLocker Cyber Hero MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 4, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SentinelOne Singularity MDR
Ranking in Managed Detection and Response (MDR)
21st
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
ThreatLocker Cyber Hero MDR
Ranking in Managed Detection and Response (MDR)
9th
Average Rating
9.2
Reviews Sentiment
8.7
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Prathamesh Samant - PeerSpot reviewer
Presales Manager at a computer software company with 51-200 employees
Effective integration and threat hunting capabilities boost operational ease, but interface improvements are needed
I would like to improve the dashboard in SentinelOne Singularity MDR, as it could be much better, along with the reporting structure. The granularity of policies and ease of policy management from the console could be made better, while my experience from a feature standpoint has been good overall. Regarding summary reports provided from SentinelOne Singularity MDR, I find the reporting structure could be much better in terms of granularity. Additionally, for C-suite executives, there can be more non-technical content that provides a bird's eye view of organizational risk posture, rather than just detailed technical analyses. This high-level perspective on the organization's risk would be highly beneficial at the management level.
Andres Plaza - PeerSpot reviewer
President & Chief Executive Officer at OneconnectionIT
Enables granular control through Ringfencing and works seamlessly for us as an MSP
The most valuable feature is ringfencing. It enables us to only allow what needs to be allowed into the environment and keep out anything else. It permits applications to perform without accessing anything they are not supposed to. For instance, if an application tries to utilize the command prompt unnecessarily, it blocks this action while still allowing users to operate the application. Being able to let the user or the customer continue to use that application but block the application from using the command prompt because it is not necessary is great. Being able to inform customers about enhanced security from a zero-trust standpoint has significantly improved our sales. We are able to walk up to a customer or call a new prospect and let them know that we are going to keep them secure at a level that they have not seen before. We are able to explain to them how cybersecurity works through it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The impact of the threat hunting capabilities on detecting known and emerging threats in real-time is notable, and with the AI, it helps for real-time threat hunting."
"The main benefits that clients receive from SentinelOne Singularity MDR, from an operational perspective, include ease of deployment, where the installation process across various operating systems and different hardware configurations goes smoothly with minimal impact on end users."
"Our clients feel a bit more secure when using their equipment now, and they can feel confident that we have their backs kind of when they're when they either get compromised."
"Customer service and support are exceptional."
"It's an important solution to have in order to maintain a strong security posture, especially as we're seeing things like supply chain attacks, where people are accidentally downloading malware from our vendors."
"ThreatLocker's support and Cyber Heroes have the absolute best support in the industry, in my opinion, bar none."
"ThreatLocker is worth every penny and a couple more."
"The ability to isolate the device when something is happening and the network access control element are valuable features."
"I believe it is probably the best around."
"There is a tremendous amount that is helpful, such as their recording, watching the systems, locking down the systems, and their training."
 

Cons

"I would like to improve the dashboard in SentinelOne Singularity MDR, as it could be much better, along with the reporting structure."
"The integration with Microsoft 365 for SentinelOne Singularity MDR isn't quite as effective as with Field Effect."
"As far as an improvement regarding ThreatLocker Cyber Hero MDR, there are still some things that, out of the box, it would be nice to have a more fine-grained ability to create certain exclusions."
"The ultimate, most amazing solution in the market could be less pricey and more transparent."
"We have not used it for long enough, but there are some things users have asked for, such as integration with other platforms for reporting. They want a single glass location to use all the tools."
"It would be great if they handled patch management, and I am aware that they are currently working on it."
"Pricing is a bit high, with a minimum of 50 devices. Lowering that for small companies would be great."
"The Cyber Hero Support is not as effective as it is portrayed. There is a lot of miscommunication in notes, which are very buried and not easy to find."
"We have seen a couple of approval requests come through where if the user types in a reason for why they need it, they'll get approved based on the reason versus the application that are actually required."
"If there is any aspect to improve, perhaps affordability for small businesses could be considered."
 

Pricing and Cost Advice

Information not available
"The pricing is not so bad. My clients do not like it, but they are following our pricing."
"It has been excellent."
"ThreatLocker is worth every penny and a couple more."
"It is pretty good. We would have been one of the biggest partners in Ireland, so we got pretty good pricing at the start, and it is still competitive. Pricing depends on what we are up against."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
10%
Outsourcing Company
7%
Government
7%
Computer Software Company
22%
Comms Service Provider
11%
University
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
 

Questions from the Community

What needs improvement with SentinelOne Singularity MDR?
I would like to improve the dashboard in SentinelOne Singularity MDR, as it could be much better, along with the reporting structure. The granularity of policies and ease of policy management from ...
What is your primary use case for SentinelOne Singularity MDR?
We have been using SentinelOne Singularity MDR for threat hunting and correlation, particularly when we identify if some kind of IOCs has been detected or if processes are found malicious. We then ...
What advice do you have for others considering SentinelOne Singularity MDR?
We currently work with multiple vendors since I work for a cybersecurity solution company, and in the EDR space, we are engaged with CrowdStrike and SentinelOne Singularity MDR. We work with Sentin...
What is your experience regarding pricing and costs for ThreatLocker Cyber Hero MDR?
The pricing is cost-efficient and provides good value given the level of security enhancement it provides.
What needs improvement with ThreatLocker Cyber Hero MDR?
There are still gaps in the EDR when benchmarked against SentinelOne, but it's improving quickly. The ability for ThreatLocker to digest the 365 logs provides an elevated level of 365 protection th...
What is your primary use case for ThreatLocker Cyber Hero MDR?
Our primary use case for ThreatLocker Cyber Hero MDR ( /products/threatlocker-cyber-hero-mdr-reviews ) is to reinforce a zero trust environment. We utilize it to avoid security faults and improve d...
 

Overview

Find out what your peers are saying about SentinelOne Singularity MDR vs. ThreatLocker Cyber Hero MDR and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.