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Secureworks Taegis Managed XDR / MDR vs SentinelOne Singularity MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 4, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Secureworks Taegis Managed ...
Ranking in Managed Detection and Response (MDR)
14th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Managed Security Services Providers (MSSP) (2nd)
SentinelOne Singularity MDR
Ranking in Managed Detection and Response (MDR)
19th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Managed Detection and Response (MDR) category, the mindshare of Secureworks Taegis Managed XDR / MDR is 3.1%, down from 4.5% compared to the previous year. The mindshare of SentinelOne Singularity MDR is 2.1%. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Secureworks Taegis Managed XDR / MDR3.1%
SentinelOne Singularity MDR2.1%
Other94.8%
Managed Detection and Response (MDR)
 

Featured Reviews

reviewer2396166 - PeerSpot reviewer
VP International Business and Alliances at a tech services company with 51-200 employees
Customers have found quick incident response and proactive security management through effective threat detection
Secureworks Taegis Managed XDR MDR is a great product that has not posed any challenges from my perspective. I am extremely happy with the quick response from the Secureworks team. After the Sophos merger, I look forward to seeing a better and more enhanced version of the product. The team does a phenomenal job with automatic maintenance.
Prathamesh Samant - PeerSpot reviewer
Presales Manager at a manufacturing company with 201-500 employees
Effective integration and threat hunting capabilities boost operational ease, but interface improvements are needed
I would like to improve the dashboard in SentinelOne Singularity MDR, as it could be much better, along with the reporting structure. The granularity of policies and ease of policy management from the console could be made better, while my experience from a feature standpoint has been good overall. Regarding summary reports provided from SentinelOne Singularity MDR, I find the reporting structure could be much better in terms of granularity. Additionally, for C-suite executives, there can be more non-technical content that provides a bird's eye view of organizational risk posture, rather than just detailed technical analyses. This high-level perspective on the organization's risk would be highly beneficial at the management level.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Secureworks Taegis Managed XDR MDR is a great product that has not posed any challenges from my perspective."
"The most valuable features are IDS and IPS."
"The solution definitely made us way more aware of the possibilities out there."
"The solution is great for managing alerts and dealing with them as they arise."
"Solved a fundamental problem that lets us all sleep well at night!"
"The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and it's not about that automated response. It's actually a human being that responds to you."
"The pricing is flexible."
"There are some patent pending detectors within the platform that provides a lot of value."
"The impact of the threat hunting capabilities on detecting known and emerging threats in real-time is notable, and with the AI, it helps for real-time threat hunting."
"The main benefits that clients receive from SentinelOne Singularity MDR, from an operational perspective, include ease of deployment, where the installation process across various operating systems and different hardware configurations goes smoothly with minimal impact on end users."
 

Cons

"The deployment could definitely be improved."
"The integration would look better with other products, with other EDRs, with other firewalls, with other older versions of firewalls, and the versions of software and hardware."
"Secureworks Taegis ManagedXDR's query language and stability need improvement."
"Dell Secureworks is for higher-end customers and it's not quite as straightforward to implement or to get up and running as some of the other solutions."
"We did a PoC of their next-gen antivirus product, but it wasn't ready yet. It was underdeveloped and caused a lot of issues. We'd like to move away from Carbon Black, but they said that it's probably still not to a point where we'd be happy with it. Carbon Black and RedCloak seem to work fine for us."
"Dell Secureworks could improve its integration with other third-party solutions."
"This solution could be improved with a higher degree of automation such as automated emails, triggers and defining the severity of the cases."
"In terms of ROI, I'd be surprised if there is any investment return on the SIM."
"I would like to improve the dashboard in SentinelOne Singularity MDR, as it could be much better, along with the reporting structure."
"The integration with Microsoft 365 for SentinelOne Singularity MDR isn't quite as effective as with Field Effect."
 

Pricing and Cost Advice

"Initially, the cost was going to be something around $160 or $170. And eventually, I think they brought it down to $110 and they also threw in some endpoint protection platforms."
"The Red Cloak agent is free."
"The price is kind of on par. The licensing was comparable to other solutions. It's not particularly high or low."
"The pricing for this solution is reasonable. One agent costs approximately 270 dirhams/70 USD for one year. There is a reduction in cost per licence as the number of licences used increases."
"It is expensive but there is no better product than this."
"Secureworks Taegis ManagedXDR is very expensive and could be more cost-effective."
"The pricing of Dell Secureworks is very reasonable."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
9%
Computer Software Company
9%
Manufacturing Company
7%
Government
6%
Computer Software Company
10%
Comms Service Provider
9%
Government
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise5
Large Enterprise4
No data available
 

Questions from the Community

What needs improvement with Secureworks Taegis ManagedXDR?
I would not say there is a potential area of improvement. I am also waiting to see what Sophos will bring in terms of enhancement. There is room for AI integration as the industry evolves, and more...
What is your primary use case for Secureworks Taegis ManagedXDR?
The solution is used for threat detection and response. We generally use it for quick responses during incidents and to secure our systems.
What advice do you have for others considering Secureworks Taegis ManagedXDR?
I would rate Secureworks Taegis Managed XDR MDR at ten out of ten. This solution provides excellent support and response.
What needs improvement with SentinelOne Singularity MDR?
I would like to improve the dashboard in SentinelOne Singularity MDR, as it could be much better, along with the reporting structure. The granularity of policies and ease of policy management from ...
What is your primary use case for SentinelOne Singularity MDR?
We have been using SentinelOne Singularity MDR for threat hunting and correlation, particularly when we identify if some kind of IOCs has been detected or if processes are found malicious. We then ...
What advice do you have for others considering SentinelOne Singularity MDR?
We currently work with multiple vendors since I work for a cybersecurity solution company, and in the EDR space, we are engaged with CrowdStrike and SentinelOne Singularity MDR. We work with Sentin...
 

Also Known As

Secureworks Red Cloak Managed Detection and Response, Dell Secureworks, SecureWorks Taegis Managed TDR
No data available
 

Overview

 

Sample Customers

RICOH, Owens and Minor
Information Not Available
Find out what your peers are saying about Secureworks Taegis Managed XDR / MDR vs. SentinelOne Singularity MDR and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.