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SentinelOne Singularity Cloud Security vs SentinelOne Singularity Complete comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
SentinelOne Singularity Cloud Security enhances detection, reduces incident response time, and saves over 30% in costs and resources.
Sentiment score
7.0
SentinelOne Singularity Complete enhances ROI by improving threat prevention, reducing costs, and increasing efficiency in endpoint security management.
The detailed information PingSafe gives about how to fix vulnerabilities reduces the time spent on remediation by about 70 to 80 percent.
Security and Compliance Manager at Bidgely
After implementing SentinelOne, it takes about five to seven minutes.
Cloud engineer at a construction company with 5,001-10,000 employees
Our ability to get in and review our vulnerability stance, whether daily, monthly, weekly, or whatever it might be, has drastically improved over our prior provider.
IT Support Specialist at a non-tech company with 201-500 employees
SentinelOne Singularity Complete has helped reduce my organization's mean time to detect by fifty percent.
Director, Infrastructure & Security at Dreamscape Companies
If I engage five engineers for this project and implement SentinelOne, then only one resource is needed to manage the dashboard and criticality alerts.
Business Head at Ivalue Infosolution
Since then, I have not faced any intrusions, which is one reason I chose SentinelOne over ESET.
Computer Technician at VILLE DE POINTE-CLAIRE
 

Customer Service

Sentiment score
7.8
SentinelOne's customer service is praised for expertise and responsiveness, with improved satisfaction post-acquisition despite occasional support variability.
Sentiment score
7.3
SentinelOne Singularity Complete's support is responsive and expert, though users face delays and limited live interactions for complex issues.
When we send an email, they respond quickly and proactively provide solutions.
Security and Compliance Manager at Bidgely
They took direct responsibility for the system and could solve queries quickly.
Senior DevOps Engineer at a tech services company with 501-1,000 employees
Having a reliable team ready and willing to assist with any issues is essential.
Director, DevOps at Relay Network
If we get stuck at midnight, any other TAC team will be in GMT or Europe or America, and they will assign our support engineer and suddenly schedule a call for us and resolve the issue.
Soc Analyst at Softcell Technologies Limited
We are using the automated email process for support, and they respond within an hour or two hours sometimes.
Computer Technician at VILLE DE POINTE-CLAIRE
A chat service would be beneficial.
Information Security Principal at a venture capital & private equity firm with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
8.1
SentinelOne Singularity Cloud Security offers scalable solutions, seamlessly integrating with systems and efficiently supporting dynamic and growing environments.
Sentiment score
7.9
SentinelOne Singularity Complete offers seamless scalability and performance across environments with cloud-native foundations, centralized control, and easy licensing.
I would rate the scalability of PingSafe 10 out of 10.
Sr DevOps Engineer at a media company with 51-200 employees
The SentinelOne Singularity Cloud exhibits high scalability.
Security Analyst at Intersistemi Italia s.p.a.
We've automated in our MDM so any device that we start in our MDM automatically installs SentinelOne.
IT Support Specialist at a non-tech company with 201-500 employees
It's all auto-scale and auto-categorized, configuring automatically.
AGM IT Security at Page Industries Ltd
SentinelOne Singularity Complete is very scalable.
DGM. Technical Security at a tech services company with 10,001+ employees
SentinelOne Singularity Complete is very scalable for our needs.
Cyber Security Expert at Nestle
 

Stability Issues

Sentiment score
8.2
SentinelOne Singularity is praised for reliability and stability, despite occasional UI glitches and communication delays.
Sentiment score
7.9
SentinelOne Singularity Complete is reliable and efficient, with minor update issues, easily resolved initial challenges, and strong threat defense.
SentinelOne Singularity Cloud is incredibly reliable.
Security Analyst at Intersistemi Italia s.p.a.
I would rate it a ten out of ten for stability.
Sr security engineer at Halodoc
As a security tool, our primary focus is on the results it delivers, rather than the aesthetics of the dashboards themselves.
Cyber Defence Analyst at a media company with 51-200 employees
Even if the agent disconnects from our console, it will still protect the desktop or laptop.
Soc Analyst at Softcell Technologies Limited
We get real-time alerts that arrive as incidents occur.
IT Security Analyst at a tech consulting company with 11-50 employees
This indicates room for improvement in stability when interacting with other solutions.
Director, Information Technology at Premier Realty Group
 

Room For Improvement

SentinelOne Singularity Cloud needs better integration, enhanced functionality, improved user interface, and cost-effective, stable solutions with comprehensive support.
Automation enhancements are needed for complexity, communication, user interface, customization, integration, support, documentation, and user navigation improvements.
I would also like to see Cloud Native Security offer APIs that allow us to directly build dashboards within the platform.
Senior Cybersecurity Engineer at a computer software company with 11-50 employees
Detection should be in near real-time.
Solution Cloud Architect at a insurance company with 501-1,000 employees
If notifications are available, then it will be more helpful, easy, and time-saving.
Sr Security Analyst at a computer software company with 201-500 employees
The only thing that prevented the attack from succeeding was a free version of Malwarebytes.
Director, Information Technology at Premier Realty Group
SentinelOne Singularity Complete doesn't have data security solutions such as Forcepoint DLP or 48 layer; SentinelOne Singularity Complete doesn't have that DLP solution.
Soc Analyst at Softcell Technologies Limited
Providing a single pane of visibility for the end user would be beneficial.
AGM IT Security at Page Industries Ltd
 

Setup Cost

SentinelOne Singularity Cloud Security provides flexible, modular pricing that is competitive and valued by enterprises for cloud security solutions.
SentinelOne Singularity Complete offers competitive, straightforward pricing with robust features, appealing to larger organizations despite being costlier than traditional solutions.
With very little negotiation involved, we just let them know what we could pay and they were willing to meet us at slightly above what we paid with Sophos, which was still very fair for what we were looking at.
IT Support Specialist at a non-tech company with 201-500 employees
I recall Cloud Native Security charging a slightly higher premium previously.
Senior Cybersecurity Engineer at a computer software company with 11-50 employees
This would have been a poor return on investment, especially considering Wiz's high cost.
Lead Data & Cloud Security Engineer at a media company with 501-1,000 employees
If you want protection, you have to pay the price.
Information Security Principal at a venture capital & private equity firm with 1,001-5,000 employees
There are other products that are less expensive, but I tell my clients that in security, they cannot cut corners or look for the cheapest solution.
President at a tech services company with 1-10 employees
Reputation and quality are important, but especially in today’s economy, price is a significant factor.
Security and Compliance at a outsourcing company with 1,001-5,000 employees
 

Valuable Features

SentinelOne Singularity Cloud offers AI-driven threat detection, intuitive interface, seamless integration, automated remediation, and enhanced security management.
SentinelOne Singularity Complete delivers AI-driven threat detection, seamless integration, minimal resource usage, and multi-OS support for enhanced security.
Cloud Native Security's cloud SIEM feature has been essential in preventing our most critical security incidents.
Senior Cybersecurity Engineer at a computer software company with 11-50 employees
The cloud misconfiguration feature gave us almost zero false positives.
Sr security engineer at Halodoc
PingSafe proactively detects and alerts us to such accidental exposures of sensitive information, including SaaS credentials.
Sr Manager DevSecOps at Bidgely
I have an advanced app providing visibility of all my endpoints, which was not the case before.
AGM IT Security at Page Industries Ltd
SentinelOne has a feature to decommission automatically, which has been fantastic.
Computer Technician at VILLE DE POINTE-CLAIRE
There's also automation that gives my team free time, preventing them from having to look for every alert.
Network & Security Section Head/Digital Transformation at a government with 201-500 employees
 

Categories and Ranking

SentinelOne Singularity Clo...
Ranking in AI Observability
2nd
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
118
Ranking in other categories
Vulnerability Management (4th), Cloud and Data Center Security (3rd), Container Security (3rd), Cloud Workload Protection Platforms (CWPP) (4th), Cloud Security Posture Management (CSPM) (3rd), Cloud-Native Application Protection Platforms (CNAPP) (3rd), Compliance Management (2nd)
SentinelOne Singularity Com...
Ranking in AI Observability
4th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
214
Ranking in other categories
Endpoint Protection Platform (EPP) (3rd), Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (2nd), Extended Detection and Response (XDR) (2nd)
 

Mindshare comparison

As of March 2026, in the AI Observability category, the mindshare of SentinelOne Singularity Cloud Security is 2.0%, up from 0.7% compared to the previous year. The mindshare of SentinelOne Singularity Complete is 2.0%, down from 8.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Observability Mindshare Distribution
ProductMindshare (%)
SentinelOne Singularity Cloud Security2.0%
SentinelOne Singularity Complete2.0%
Other96.0%
AI Observability
 

Q&A Highlights

PK
Solutions Architect at IT Solution Factor Sp. z o.o.
Aug 18, 2023
 

Featured Reviews

SC
Information Security Engineer at DataVigilant Infotech
Enables us to prioritize and effectively address critical security issues
Evidence-based reporting helps us to prioritize and solve critical security issues. The new visualization feature demonstrates how an attacker can enter the system, highlighting the potential path that can be exploited and outlining all the steps the attacker could take. With that visibility, we can ensure the perimeter is strong and attackers cannot enter, thus reducing the risk. It has helped us prioritize issues. The visibility into how an attack could happen is valuable. For example, it highlights the system vulnerability and outlines where an attack could propagate. The visualization helps me to prioritize remediation, and if I don't know where to start, I can check to see the score that enables me to prioritize issues. I am using infrastructure-as-code scanning, and it's one of the useful features. In pre-production, it identifies embedded secrets and misconfigurations, including issues with Kubernetes or some privileged containers. This feature allows us to pass the audit and secure IaC code so that it isn't easily exploitable by attackers. We can more proactively work to identify and resolve vulnerabilities by using the dashboard and the alerting system that SentinelOne provides. It helps us with audits and compliance. We can show the compliance in percentage. We can confidently say that our company or infrastructure is very secure. It has improved our security posture by 30% to 35%. It has reduced our false positives by 30%. It has helped teams collaborate better. The security team manages SentinelOne Singularity Cloud Security, and when it flags vulnerabilities, they are forwarded to DevOps for remediation. Previously, we needed to identify and report the issues, but there would be lapses in communication. Now, there is a centralized dashboard that anyone can look at and see the open issues and work on them.
Vaibhav Mahendra Kolhe - PeerSpot reviewer
Soc Analyst at Softcell Technologies Limited
Automation has reduced alerts and freed the soc team to focus on faster incident response
Regarding mean time to respond, the improvements I see with SentinelOne Singularity Complete are that genuine files also get alerts. We are getting false positives, but we are also getting genuine true positive alerts. The improvement will be deep visibility because as I am using Splunk as a SIEM, I compare deep visibility with Splunk, but deep visibility has limited access with only a 14-day policy to retain logs. The improvement will be in overall policy management. The third point will be the complexity of policies. If we want some endpoints to use only USB or if we need to block USB on some points, the policy management is very complex. The fourth point will be that Mac OS and Linux don't have the rollback policy; that policy is only for Windows. These four points are improvements if SentinelOne Singularity Complete can address them. Data privacy and security when utilizing Purple AI is crucial for SentinelOne Singularity Complete, and SentinelOne Singularity Complete lacks in data security. Data security is very important in this world. In my organization, if we deploy SentinelOne Singularity Complete and we have integrated all the firewalls, all devices, and AWS devices to SentinelOne Singularity Complete, logs will be forwarded to SentinelOne Singularity Complete through SentinelOne Singularity Complete. However, SentinelOne Singularity Complete doesn't have data security solutions such as Forcepoint DLP or 48 layer; SentinelOne Singularity Complete doesn't have that DLP solution. From the data security point of view, SentinelOne Singularity Complete is not good.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
10%
Government
6%
Computer Software Company
11%
Manufacturing Company
9%
Financial Services Firm
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business49
Midsize Enterprise22
Large Enterprise55
By reviewers
Company SizeCount
Small Business94
Midsize Enterprise48
Large Enterprise78
 

Questions from the Community

What do you like most about PingSafe?
The dashboard gives me an overview of all the things happening in the product, making it one of the tool's best features.
What is your experience regarding pricing and costs for PingSafe?
Regarding the pricing for SentinelOne Singularity Cloud Security, I do not think it is something I can compare.
What needs improvement with PingSafe?
I do not see room for improvement in SentinelOne Singularity Cloud Security. In the future, I would like to see the identity feature with two-factor authentication. It would be good if they could a...
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Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
 

Also Known As

PingSafe
Sentinel Labs, SentinelOne Singularity
 

Overview

 

Sample Customers

Information Not Available
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Find out what your peers are saying about SentinelOne Singularity Cloud Security vs. SentinelOne Singularity Complete and other solutions. Updated: February 2026.
885,311 professionals have used our research since 2012.