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Sendbird vs TIBCO tibbr comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Sendbird
Ranking in Enterprise Social Software
10th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
7
Ranking in other categories
Help Desk Software (13th)
TIBCO tibbr
Ranking in Enterprise Social Software
22nd
Average Rating
7.6
Reviews Sentiment
8.4
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Enterprise Social Software category, the mindshare of Sendbird is 0.8%, up from 0.5% compared to the previous year. The mindshare of TIBCO tibbr is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software
 

Featured Reviews

Pranay Koley - PeerSpot reviewer
Facilitates user communication with rich features
In our company, we are using Sendbird for building a chat feature within our salon application.  I am using the Flutter framework to implement the chat feature, which facilitates communication between users and businesses, specifically salon shops There are many useful features with Sendbird. I…
it_user685332 - PeerSpot reviewer
The gaps in the API are filled by our own R+D and the publish mechanism is very reliable.
The API is awful. We needed to develop a batch load tool in order to send automated events to Tibber API. The current API version is not well documented, i.e. the current version of the API in the software doesn't correspond to the web-documented API. We had to imagine parameters and names. We had difficulty making it all work, as the login/SSO mechanism was not properly explained so that we could perform external logins to the API and use their features.
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Sendbird?
Testing Sendbird is challenging due to the trial limitations of only one hundred users. The subscription cost is quite high, which prevents us from subscribing before the project completion and use...
What needs improvement with Sendbird?
The documentation for integrating with the Flutter framework is lacking detailed information. Initially, I struggled to connect users and manage tokens for active and offline sessions, which caused...
What is your primary use case for Sendbird?
In our company, we are using Sendbird for building a chat feature within our salon application. I am using the Flutter framework to implement the chat feature, which facilitates communication betwe...
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Comparisons

No data available
No data available
 

Also Known As

Sendbird Calls, Sendbird Desk
tibbr
 

Overview

 

Sample Customers

Information Not Available
InterPortPolice, Thomson Reuters, Wingstop
Find out what your peers are saying about Sendbird vs. TIBCO tibbr and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.