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SAP Lumira vs Zoho Analytics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP Lumira
Ranking in Data Visualization
23rd
Average Rating
7.2
Reviews Sentiment
7.3
Number of Reviews
22
Ranking in other categories
No ranking in other categories
Zoho Analytics
Ranking in Data Visualization
10th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
24
Ranking in other categories
BI (Business Intelligence) Tools (15th), Reporting (11th), Embedded BI (7th)
 

Mindshare comparison

As of June 2025, in the Data Visualization category, the mindshare of SAP Lumira is 0.8%, down from 1.1% compared to the previous year. The mindshare of Zoho Analytics is 1.1%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Visualization
 

Featured Reviews

Rafal Zaborowski - PeerSpot reviewer
It's stable, it keeps on improving and the technical support is excellent
I think a lot of users aren't having fun using SAP because it requires putting in a lot of information by keyboard directly because it requires some coding, so this is one area for improvement. From a user point of view, SAP is a complex system where you can learn and teach, so another area for improvement in the solution is that it needs to be more user-friendly. In the next release of SAP, I want it to have a friendlier menu for its users.
Laban Kipngeno - PeerSpot reviewer
It's come along way, reviewing it in 2025, and it's a lot more versatile than it was 2 years ago.
Zia serves as a powerful tool for efficiently navigating and retrieving insights from extensive datasets. It enables users to perform rapid searches and gain quick access to relevant information, streamlining the process of analyzing and understanding large volumes of data. This capability significantly enhances decision-making by providing timely and accurate insights tailored to the user's needs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Geographic hierarchy and the ability to connect with SAP sources, such as CRM, ERP, and BW."
"The most valuable features of SAP Lumira are the dashboards, geographical elements, and graph filtering, and the usage is similar to a website which makes it easy to use."
"SAP Lumira is the best system in the world, at least in my opinion. I like that it's a stable system and that many people in my company have development experience in SAP Lumira. The solution keeps on improving and has excellent support."
"The best feature is the ease of developing dashboards."
"Beautiful visualizations."
"The most value that Lumira provides is in its ability to consume the Business Objects universe."
"It is fairly easy and fast when it comes to using it."
"It provides insights into leads, information about the team and about various sales activities. The graphical representations in the form of charts is excellent."
"We can create advanced-level reports with the tool. We can get data from different Zoho applications and also from other third-party applications. We can create schedules for syncing data from third parties to Zoho Analytics. We can also use table queries for getting data from more than one table."
"It's a very strong analytics tool."
"We use the solution for financial and sales analytics. It brings data from our IT incident management tool. Hence, we have three business use cases for IT support, sales and financials."
"Zoho Analytics is the best software for giving reports to customers and we can create any report that is required."
"We really like that it's user friendly and has a lot of combinations and charts. They're good compared to other tools. We used a free Elastic product, comparatively, this solution is good because of their support, UI, and connecting to databases is very easy."
"The solution’s dashboard is very good."
"Scheduling of reports and dashboards is the most valuable feature of Zoho Analytics."
 

Cons

"Lumira's capabilities feel like that of a store app with the intuitiveness of a desktop app, which is not a good combination."
"I'm not a fan of using SAP Lumira because it requires putting in a lot of information by keyboard directly because it requires some coding, so this is one area for improvement. From a user point of view, SAP Lumira is a complex system to learn and teach, so another area for improvement in the solution is that it needs to be more user-friendly."
"It needs an easier printing feature."
"It would be great to have more ETL capabilities so that the user can do more cleansing/mining on his/her side."
"Lumira uses a lot of memory resources, so the execution of dashboards is slow."
"SAP Lumira can improve if they game more capability to the end user to prepare dashboards because it's more of an IT task to create them. In Tableau, we can drag, drop, and create. However, in SAP Lumira, we need a designer and a separate KT to be able to do it well."
"It needs the ability to drill down more. Analyzing data with Lumira at times becomes a bit difficult."
"This solution does not support manufacturing facilities."
"There is a limitation that we cannot create more than 300 columns in a worksheet on Zoho Analytics."
"The solution does not provide call center facilities for customer support."
"The customer service and support for this solution could be improved by faster response times."
"The navigation on the interface is not intuitive."
"There should be more types of graphics available for use in the reports."
"It would be great to have more user input fields which can be used on dashboards."
"I have a lower rating when it comes to Zoho Analytics. The tool has poor performance. It needs to improve the dimensions and measures."
 

Pricing and Cost Advice

"In terms of cost, SAP Lumira is less affordable."
"PowerBI is way more capable at a much better price point: $10 per user without all the associated setup costs."
"Zoho Analytics costs $ 4,200 per month, billed yearly."
"The tool's pricing is similar to other Zoho applications and is affordable."
"I would recommend looking at your usage and whether the Zoho One license model would work for your organisation. It is very cost effective if you use other Zoho tools."
"This solution is reasonable as far as pricing is concerned."
"The price is high. The solution advertises that it provides products for 55 AED per user, but these products contain only the basic features. Most of the features are locked. The version of the product that includes Zoho Analytics costs around 199 AED per user per month."
"The product is expensive."
"The product's licensing is reasonable."
"I don't feel that price is an issue for this product."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
11%
Insurance Company
7%
Educational Organization
7%
Educational Organization
52%
Computer Software Company
9%
Financial Services Firm
5%
Insurance Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Zoho Analytics?
Zoho Analytics's most valuable feature is the ability to provide excellent analytics through a single platform.
What is your experience regarding pricing and costs for Zoho Analytics?
I rate the tool's pricing seven out of ten. The licensing costs are yearly.
What needs improvement with Zoho Analytics?
The improvement needed is regarding the number of API calls. Currently, Zoho Analytics only allows us to update data hourly. It would be much better to have updates more frequently every half an hour.
 

Also Known As

SAP BusinessObjects Lumira
Zoho Reports
 

Overview

 

Sample Customers

Medtronic, Cirque du Soleil, Antarc, B&G Manufacturing, EarlySense, eBay, Ferrero, James Austin Company, Lenovo, Sagem, RAK Ceramics, Vodafone
Suzuki, American Pacific Mortgage, KPMG, Air Canada, University of Michigan, BricozOr, WorldWide Express, The University of Melbourne, Novartis, SAIC
Find out what your peers are saying about SAP Lumira vs. Zoho Analytics and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.