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SAP Identity Management vs Symantec Privileged Access Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP Identity Management
Average Rating
7.8
Reviews Sentiment
5.9
Number of Reviews
14
Ranking in other categories
User Provisioning Software (7th), Identity Management (IM) (14th)
Symantec Privileged Access ...
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
53
Ranking in other categories
Privileged Access Management (PAM) (18th)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. SAP Identity Management is designed for Identity Management (IM) and holds a mindshare of 2.6%, up 2.6% compared to last year.
Symantec Privileged Access Manager, on the other hand, focuses on Privileged Access Management (PAM), holds 1.6% mindshare, up 1.5% since last year.
Identity Management (IM) Mindshare Distribution
ProductMindshare (%)
SAP Identity Management2.6%
SailPoint Identity Security Cloud12.2%
Microsoft Entra ID8.8%
Other76.4%
Identity Management (IM)
Privileged Access Management (PAM) Mindshare Distribution
ProductMindshare (%)
Symantec Privileged Access Manager1.6%
CyberArk Privileged Access Manager11.4%
Delinea Secret Server4.9%
Other82.1%
Privileged Access Management (PAM)
 

Featured Reviews

FM
Sales Executive at Minsait
Identity management enhances connectivity and productivity with streamlined access and robust security, offering time-saving processes and facilitating seamless integration with other BI tools
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and workshops that are currently performed for partners to their final customers, as many customers want to know what's new and what else they can do without solely depending on the partners. For SAP support in Brazil, everything is in English, which poses a difficulty for many customers. The support could be improved for the specific needs in Brazil, as many customers have difficulty accessing the support center due to the language barrier. This feedback is specific to Brazil, though it's unclear if SAP receives similar feedback from other countries. It could certainly be enhanced with Portuguese documents, among other improvements.
Muzi Lubisi - PeerSpot reviewer
Senior technical Consultant at CA Africa
Secure management of sensitive servers and seamless applications with direct linking
The credential injection feature is highly valued, particularly for RDP sessions. A majority of customers use it for RDP, and a couple for Linux servers. The broader capabilities, including access to multiple systems, web-based applications, and clustering, have never posed an issue. The threat analytics aspect is also a robust feature that analyzes all pertinent information.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The setup process is straightforward."
"What I like about SAP Identity Management is that it's stable for experienced users and suitable for access management, not just for SAP accounts, but for Active Directory, including file sharing and process sharing."
"Automatic provisioning by designed workflows are valuable in any authorization audit."
"The most valuable feature is the user experience for managing information."
"What I like about SAP Identity Management is that it's stable for experienced users and suitable for access management, not just for SAP accounts, but for Active Directory, including file sharing and process sharing."
"The most valuable features of SAP Identity Management are business roles and automated user provisioning."
"The most valuable feature is the user experience for managing information."
"The most valuable features of SAP Identity Management are business roles and automated user provisioning."
"The RDP-gateway: For limiting which server an operator can access."
"One of the key things for us about the product is around its simplicity. Being able to put in the technology that allows the business to remove complexity and also allow the security improvements."
"One of the most valuable items is the load balancing feature."
"Transparent login for users of privileged IDs (Linux, Windows). This prevents sharing of the password because it is never seen."
"It is simple to implement and is suitable for medium to large-scale enterprises."
"This application is very easy, fast, and trustworthy!"
"CA PAM is the least expensive option than most and is easy to deploy."
"The most important feature is that we do not need to know the passwords any more; just having access to the end point; and that it’s easy to manage users and the account."
 

Cons

"One of the areas for improvement in the solution is its user interface which needs to be up-to-date and fancier, in particular, have better visualization in terms of the tabs and buttons. The user interface of SAP Identity Management should be improved based on the latest trends."
"There are also some issues with the UI, the ACLs and performance - depending on the configuration and Identity DB size."
"As SAP Identity Management is not compatible with non SAP applications, some of the clients are looking for other IDM applications such as SalePoint and Saviynt, so this is an issue we've observed in the solution."
"It needs to have the SSO for the HANA modules that SAP is releasing."
"The standard one is not friendly and very time-consuming for elementary operation."
"I believe they could make a lot of improvements on SAP IDM. There is also a lack of startup connectors to different systems, and they could have better cloud integration connectors for SAP IDM."
"SAP Identity Management can improve risk analysis and authority checks."
"It needs to have the SSO for the HANA modules that SAP is releasing."
"The management console could be improved."
"The service account management functionality needs to be extended to application pools, SQL database, PowerShell scripts, service account discovery, etc."
"The setup was complex."
"The rule management portion and reporting is very weak on its own."
"Now, the reporting feature on CA PAM only shows the basic information in white-black table format."
"I wish it could create local accounts on desktops."
"There were some issues with stability. From what I remember, people would complain that every 30 minutes to an hour or so, their connection would drop and they'd have to reconnect, but it wasn't clear whether that was a problem with the network we were working on or whether that was a problem with Privileged Access Manager."
"I’m no fan of Java as an application front-end, as it tends to have issues depending on what browser one’s using."
 

Pricing and Cost Advice

"The licensing cost varies depending on the specific requirements and deployment size."
"I rate the solution's pricing a four out of ten."
"When evaluating the price of any product, I first look at how it meets my business requirements and if it meets requirements adequately and predictively. Currently, I don't see this from SAP Identity Management, so pricing for it is expensive, in my opinion."
"Appliances are relatively cheap, don’t skimp. Make sure you have redundancy, high availability, and enough appliances to manage the concurrent workload."
"Don’t go with an agent model. Don’t go with a model that has you buying a thousand different parts. Go with PAM that gives you everything, or you’ll just be paying costs of implementing another tool that PAM would have just given you up front."
"I would prefer better licensing options for the 20-100 users we have at a given time."
"The version we are using is affordable compared to BeyondTrust, which is maybe three to four times as expensive, but it depends on the features."
"The licensing is simple and scalable."
"The prices are not low, but one can ask for a discount. It’s not the cheapest PAM solution."
"It is more expensive than other solutions on the market."
"Cost-wise, CA was better compared to others in the market. ​"
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Energy/Utilities Company
7%
Financial Services Firm
7%
Comms Service Provider
7%
Comms Service Provider
10%
Marketing Services Firm
9%
Construction Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise6
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise6
Large Enterprise30
 

Questions from the Community

What do you like most about SAP Identity Management?
The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access b...
What needs improvement with SAP Identity Management?
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and wo...
What is your primary use case for SAP Identity Management?
The use cases for SAP Identity Management include the logistics company, and we also have a beverage company that is using SAP Identity Management. We did not make the migration for them, but we im...
What is your experience regarding pricing and costs for Symantec Privileged Access Manager?
Due to the nature of the solution, it is hard to gauge, but compared to competitors, the pricing is very good. I would rate it as an eight and a half out of ten.
What needs improvement with Symantec Privileged Access Manager?
Recent releases need improvement in webpage management. For instance, navigating through a webpage that acts like a wizard, where I proceed to the next page and enter more information, is not handl...
What is your primary use case for Symantec Privileged Access Manager?
With the customers that I have so far, I help them broker RDP sessions to sensitive servers, particularly those that manage aspects like physical access. I have also done it for backend databases, ...
 

Also Known As

SAP NetWeaver Identity Management, NetWeaver Identity Management
CA PAM, Xceedium Xsuite, CA Privileged Access Manager
 

Overview

 

Sample Customers

State of Indiana, Automotive Resources International (ARI), Alliander N.V., Chemion Logistik GmbH, Seoul National University Bundang Hospital (SNUBH)
NEOVERA, Telesis, eSoft
Find out what your peers are saying about SailPoint, Microsoft, One Identity and others in Identity Management (IM). Updated: April 2026.
885,789 professionals have used our research since 2012.