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One Identity Safeguard vs Symantec Privileged Access Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

One Identity Safeguard
Ranking in Privileged Access Management (PAM)
3rd
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
45
Ranking in other categories
User Entity Behavior Analytics (UEBA) (6th), Non-Human Identity Management (NHIM) (4th)
Symantec Privileged Access ...
Ranking in Privileged Access Management (PAM)
18th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
53
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Privileged Access Management (PAM) category, the mindshare of One Identity Safeguard is 3.7%, down from 4.7% compared to the previous year. The mindshare of Symantec Privileged Access Manager is 1.6%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM)
 

Featured Reviews

Martin Ajayiobe - PeerSpot reviewer
Th password vault feature has proven to be most effective for managing privileged access
One Identity Safeguard now prevents unauthorized access to servers by eliminating privileged passwords and requiring all connections to go through a PAM-authorized process. This means no one, including hackers, can access servers without explicit approval, significantly enhancing overall security. One Identity Safeguard is easy to use with a good partner to support you, and it can be up and running within a few days. We have successfully integrated One Identity Safeguard with cloud targets, and the process was straightforward. One Identity Safeguard has improved our incident response time by 300 percent.
Muzi Lubisi - PeerSpot reviewer
Secure management of sensitive servers and seamless applications with direct linking
The credential injection feature is highly valued, particularly for RDP sessions. A majority of customers use it for RDP, and a couple for Linux servers. The broader capabilities, including access to multiple systems, web-based applications, and clustering, have never posed an issue. The threat analytics aspect is also a robust feature that analyzes all pertinent information.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The extensible framework for authentication is one of the most valuable features. We use an MFA plug-in and a lot of different factors, depending on what the business use-cases are. And of course, the auditing functionality is also valuable."
"It has greatly helped improve our security posture. Safeguard has an option where it will reset passwords on service accounts, then go out to those servers where that service account is running as a service and update the password on it. That makes password changes very easy. We can regularly change passwords now and are planning on making it an annual activity, where all the people who own service accounts will go in and make sure all their passwords get changed, updated, and reset."
"The technical support is tremendous."
"The monitoring system is very good."
"The scalability of One Identity Safeguard is perfect, scoring ten out of ten."
"One of the most important aspects is that it is very easy to use and install. It is also agentless, so all of the operations happen more smoothly than any other product."
"The customer service and technical support are very good."
"It offers high availability and enables end users to deploy the solution with 99.999 percent uptime, which is crucial in an enterprise environment with a large number of endpoints."
"The credential injection feature is highly valued, particularly for RDP sessions."
"Stability is solid as a rock."
"We know we can scale up with what we have, and we probably will not need to buy any further appliances down the road."
"We can enforce complicated password policies and very important frequent password changes."
"It reduces the viral attacks on my website. It also allows certain users access to see what happens daily."
"It is great for identity governance."
"We have received good support from the tech support team."
"The two factor authentication, and the single most important capability was it supported PIV and CAC as one of the two factors. That was pretty huge for us."
 

Cons

"The product uses a lot of resources in current sessions."
"I rate customer support six out of ten. It needs improvement as it can significantly impact customer access."
"There is room for improvement in the launch module. They built in a launch button but they don't have effective instructions for configuring it to allow it to launch an RDP session. They're working on that, but the button is in the live product. If they were going to install something that wasn't useful, they should have just disabled it and not rolled it out with the product."
"The main point regarding the user experience is that Safeguard has two separate management consoles."
"We would like to be able to generate certificate signing requests (CSRs) from the interface for certificates."
"Our experience with technical support has been disappointing. We require more prompt and faster response times. We require answers to our questions right away but we haven't received that level of support."
"I would like to see support for RDP over HTTPS so this product can be used in conjunction with the Microsoft terminal."
"I find it complicated to implement HTTPS monitoring because the documentation is unclear."
"We experience stability issues after every patch upgrade. This is a place where CA needs to improve drastically."
"We have to do a lot of manual work to automate features."
"The response time for support could be faster. Some features should be added: cloud-based, VPN-less, more secure, and it should be adjusted in a hybrid environment."
"Instead of just giving passwords to the user based on job function, from auditing perspective, turn that cycle around. That would really help from an auditing standpoint."
"The support for other remote assistance tools would be excellent. Free included tools in Windows (Remote Assist) and Microsoft SCCM Configuration Manager (ConMgr Remote Control) allow companies to reduce the amount of RDP connections and expand the usage of the tools are frequently used by companies to provide technical support for remote assistance."
"Technical support was good when CA handled it. After Broadcom took over, it's not as good."
"It'd be great if you just stuck in your PIV card and Windows popped up, asked you for your password. You typed it in, then it remembered your credentials."
"I’m no fan of Java as an application front-end, as it tends to have issues depending on what browser one’s using."
 

Pricing and Cost Advice

"One Identity Safeguard is expensive and the cost goes up as we scale."
"The license is around $3,000 per month."
"The pricing is about $80,000 per 100 servers. There are few elective costs."
"We have a yearly license. The cost depends on how much a company wants to invest in technology. In our organization, we believe in modern digitization and automation processes so we found it affordable. One Identity was not that much less than other solutions and it is not a cheap solution. There were number of cheaper solutions. However, it's the most effective, according to our evaluation."
"Safeguard is cheaper than CyberArk."
"As compared to other products, it is reasonable, but the training sessions are too expensive."
"It is a bit on the pricey side, but you get what you pay for. You don't want to get anything too cheap because then you get cheap stuff and cheap support. That really never helps anybody."
"It was definitely cheaper than the other two products that we evaluated."
"Pricing is fair compared to other top vendors."
"They offer per-device, per-user, or monthly and yearly licensing models."
"I would prefer better licensing options for the 20-100 users we have at a given time."
"The licensing is simple and scalable."
"It is reasonably priced."
"The version we are using is affordable compared to BeyondTrust, which is maybe three to four times as expensive, but it depends on the features."
"Appliances are relatively cheap, don’t skimp. Make sure you have redundancy, high availability, and enough appliances to manage the concurrent workload."
"It is more expensive than other solutions on the market."
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Top Industries

By visitors reading reviews
Computer Software Company
23%
Financial Services Firm
10%
Comms Service Provider
7%
Energy/Utilities Company
6%
Computer Software Company
16%
Comms Service Provider
13%
Financial Services Firm
13%
Manufacturing Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about One Identity Safeguard?
The identity discovery is good, and the performance is pretty good value.
What is your experience regarding pricing and costs for One Identity Safeguard?
The pricing of One Identity Safeguard is fairly priced and cheaper than other solutions of the same enterprise level. It provides a good cost-benefit ratio.
What needs improvement with One Identity Safeguard?
There is room for improvement in integration between modules. The native integration between SPP and SPS, which is currently based on a plugin, could be enhanced. Customization for lookup passwords...
What do you like most about Symantec Privileged Access Manager?
We can check the activities in the server for fragile files and documents in case of any issues.
What is your experience regarding pricing and costs for Symantec Privileged Access Manager?
Due to the nature of the solution, it is hard to gauge, but compared to competitors, the pricing is very good. I would rate it as an eight and a half out of ten.
What needs improvement with Symantec Privileged Access Manager?
Recent releases need improvement in webpage management. For instance, navigating through a webpage that acts like a wizard, where I proceed to the next page and enter more information, is not handl...
 

Also Known As

No data available
CA PAM, Xceedium Xsuite, CA Privileged Access Manager
 

Overview

 

Sample Customers

Cavium
NEOVERA, Telesis, eSoft
Find out what your peers are saying about One Identity Safeguard vs. Symantec Privileged Access Manager and other solutions. Updated: June 2025.
861,490 professionals have used our research since 2012.