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Cisco Identity Services Engine (ISE) vs Symantec Privileged Access Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Identity Services Eng...
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
145
Ranking in other categories
Network Access Control (NAC) (1st), Cisco Security Portfolio (1st)
Symantec Privileged Access ...
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
53
Ranking in other categories
Privileged Access Management (PAM) (16th)
 

Mindshare comparison

Cisco Identity Services Engine (ISE) and Symantec Privileged Access Manager aren’t in the same category and serve different purposes. Cisco Identity Services Engine (ISE) is designed for Network Access Control (NAC) and holds a mindshare of 22.8%, down 28.7% compared to last year.
Symantec Privileged Access Manager, on the other hand, focuses on Privileged Access Management (PAM), holds 1.8% mindshare, up 1.4% since last year.
Network Access Control (NAC) Market Share Distribution
ProductMarket Share (%)
Cisco Identity Services Engine (ISE)22.8%
Aruba ClearPass22.2%
Fortinet FortiNAC16.5%
Other38.5%
Network Access Control (NAC)
Privileged Access Management (PAM) Market Share Distribution
ProductMarket Share (%)
Symantec Privileged Access Manager1.8%
CyberArk Privileged Access Manager12.8%
WALLIX Bastion5.9%
Other79.5%
Privileged Access Management (PAM)
 

Featured Reviews

NF
Network and Technology Information Manager at Akkodis
Has improved authentication management and simplified visitor network access
The log capacity in Cisco Identity Services Engine (ISE) could be enhanced because today natively on the ISE can only have a look at the logs from the day before. You cannot search into the oldest logs; you have to use another tool for that. This can be blocking if you don't have any log consolidation solution. To do a search for an issue or something that happened two days ago, you cannot search directly in there. The capacity of Cisco Identity Services Engine (ISE) could be enhanced. Something between one week and one month for the log capacity would be nice.
Muzi Lubisi - PeerSpot reviewer
Senior technical Consultant at CA Africa
Secure management of sensitive servers and seamless applications with direct linking
The credential injection feature is highly valued, particularly for RDP sessions. A majority of customers use it for RDP, and a couple for Linux servers. The broader capabilities, including access to multiple systems, web-based applications, and clustering, have never posed an issue. The threat analytics aspect is also a robust feature that analyzes all pertinent information.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We were originally a Cisco shop and Cisco ISE integrated well with our other Cisco switches and networks."
"The interface is pretty easy to use."
"I like that Cisco ISE is easy to use."
"It's scalable."
"The solution offers automation and real-time visibility, which aids in monitoring and troubleshooting issues with endpoints."
"The endpoint profiling feature is among the most valuable because it keeps me from having to manually maintain a MAC address bypass list to track endpoints. I can have ISE profile them for me and then put them in the right bucket."
"Cisco ISE's profiling and posturing features ensure that all devices are compliant with regulatory authorities."
"The initial setup was easy. It took around one month. We did the installation part within half an hour to two hours but we found a couple of issues so we raised a case and once everything was resolved it was a month in total."
"The interface is very friendly, colorful, and bold."
"Symantec PAM is easier to deploy compared to its competitors, such as BeyondTrust."
"It is simple to implement and is suitable for medium to large-scale enterprises."
"The system is very stable."
"The agent-based credential management solution allows clients to programmatically use the agent to collect passwords during runtime from Symantec Privileged Access Manager."
"The RDP-gateway: For limiting which server an operator can access."
"We found that the architecture is scalable and very resilient."
"It gives you list of servers, so you can see which users have access to which servers. This is really useful, so we can make sure nobody is getting extra access than what is needed."
 

Cons

"The log capacity in Cisco Identity Services Engine (ISE) could be enhanced because today natively on the ISE can only have a look at the logs from the day before."
"Deploying to a machine, as opposed to a dedicated appliance, can be a bit difficult."
"Cisco ISE has almost all the features we are looking for now, but sometimes the configuration, such as the conditions, is a little difficult to understand and not so easy to navigate."
"The opinion of my coworkers, and it's mine as well, is that the user interface could use some tender loving care. It seems counterintuitive sometimes. If you go to the logs, it's hard to figure out which one you need to look at."
"Cisco ISE is complex. The deployment and design of networks with it is so complex. If it could change it would be better."
"We do tend to run into a lot of issues with ISE when it comes to bugs."
"The knocks I have against the product are the number of bugs that we encounter, constantly, and the amount of upgrading that we have to do."
"Automation [is an area for improvement]. It seems like everywhere I look, automation is super important. Automation and integrations. That's the area it could be improved..."
"Instead of just giving passwords to the user based on job function, from auditing perspective, turn that cycle around. That would really help from an auditing standpoint."
"Recent releases need improvement in webpage management. For instance, navigating through a webpage that acts like a wizard, where I proceed to the next page and enter more information, is not handled well by the system."
"They need to do a little bit more on the mainframe side.​"
"The service account management functionality needs to be extended to application pools, SQL database, PowerShell scripts, service account discovery, etc."
"They should include some assignments in the test environment to explore the product's features."
"The response time for support could be faster. Some features should be added: cloud-based, VPN-less, more secure, and it should be adjusted in a hybrid environment."
"We have to do a lot of manual work to automate features."
"What I hope happens with the new product CA PAM is to keep all the useful features that exist in PA, but what I’ve noticed with many new products is the UI gets polished but systems lags stability and performance or it adds additional complexity instead of simplifying the user experience."
 

Pricing and Cost Advice

"Licensing has got much simpler since Cisco moved to the DNA model because we just have the three tiers, but it could always stand to be improved upon."
"It's damn expensive and the licensing is terrible... If you have perpetual licenses on 2.7 and you upgrade to 3, you are forced to go with Essentials. That is one of the issues that I'm seeing with my clients now."
"The recent changes in the licensing model have caused some issues with the team."
"It has a fair price. It is better than it was before."
"The solution’s pricing is okay."
"It costs around 50,000 baht in the first year, but I'm unsure about the second year."
"We are running Version 2.9 because Version 2.9 of the ISE has a persistent license — it's a one-time payment. The latest version (3.1) is only available if you do a yearly subscription."
"If you go directly with Cisco for the implementation it's very, very expensive."
"The prices are not low, but one can ask for a discount. It’s not the cheapest PAM solution."
"I would prefer better licensing options for the 20-100 users we have at a given time."
"Don’t go with an agent model. Don’t go with a model that has you buying a thousand different parts. Go with PAM that gives you everything, or you’ll just be paying costs of implementing another tool that PAM would have just given you up front."
"The licensing is simple and scalable."
"It is more expensive than other solutions on the market."
"Appliances are relatively cheap, don’t skimp. Make sure you have redundancy, high availability, and enough appliances to manage the concurrent workload."
"They offer per-device, per-user, or monthly and yearly licensing models."
"It is reasonably priced."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
11%
Financial Services Firm
9%
Government
9%
Comms Service Provider
15%
Computer Software Company
13%
Government
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise32
Large Enterprise91
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise6
Large Enterprise30
 

Questions from the Community

Which is better - Aruba Clearpass or Cisco ISE?
Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely ...
What are the main differences between Cisco ISE and Forescout Platform?
OK, so Cisco ISE uses 802.1X to secure switchports against unauthorized access. The drawback of this is that ISE cannot secure the port if a device does not support 802.1x. Cameras, badge readers, ...
How does Cisco ISE compare with Fortinet FortiNAC?
Cisco ISE uses AI endpoint analytics to identify new devices based on their behavior. It will also notify you if someone plugs in with a device that is not allowed and will block it. The user exper...
What is your experience regarding pricing and costs for Symantec Privileged Access Manager?
Due to the nature of the solution, it is hard to gauge, but compared to competitors, the pricing is very good. I would rate it as an eight and a half out of ten.
What needs improvement with Symantec Privileged Access Manager?
Recent releases need improvement in webpage management. For instance, navigating through a webpage that acts like a wizard, where I proceed to the next page and enter more information, is not handl...
What is your primary use case for Symantec Privileged Access Manager?
With the customers that I have so far, I help them broker RDP sessions to sensitive servers, particularly those that manage aspects like physical access. I have also done it for backend databases, ...
 

Also Known As

Cisco ISE
CA PAM, Xceedium Xsuite, CA Privileged Access Manager
 

Overview

 

Sample Customers

Aegean Motorway, BC Hydro, Beachbody, Bucks County Intermediate Unit , Cisco IT, Derby City Council, Global Banking Customer, Gobierno de Castilla-La Mancha, Houston Methodist, Linz AG, London Hydro, Ministry of Foreign Affairs, Molina Healthcare, MST Systems, New South Wales Rural Fire Service, Reykjavik University, Wildau University
NEOVERA, Telesis, eSoft
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