No more typing reviews! Try our Samantha, our new voice AI agent.

Cisco Identity Services Engine (ISE) vs Symantec Privileged Access Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Identity Services Eng...
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
144
Ranking in other categories
Network Access Control (NAC) (2nd), Cisco Security Portfolio (4th)
Symantec Privileged Access ...
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
53
Ranking in other categories
Privileged Access Management (PAM) (15th)
 

Mindshare comparison

Cisco Identity Services Engine (ISE) and Symantec Privileged Access Manager aren’t in the same category and serve different purposes. Cisco Identity Services Engine (ISE) is designed for Network Access Control (NAC) and holds a mindshare of 19.4%, down 25.8% compared to last year.
Symantec Privileged Access Manager, on the other hand, focuses on Privileged Access Management (PAM), holds 1.7% mindshare, up 1.6% since last year.
Network Access Control (NAC) Mindshare Distribution
ProductMindshare (%)
Cisco Identity Services Engine (ISE)19.4%
Aruba ClearPass18.5%
Fortinet FortiNAC14.5%
Other47.6%
Network Access Control (NAC)
Privileged Access Management (PAM) Mindshare Distribution
ProductMindshare (%)
Symantec Privileged Access Manager1.7%
CyberArk Privileged Access Manager10.4%
Delinea Secret Server4.5%
Other83.4%
Privileged Access Management (PAM)
 

Featured Reviews

NF
Network and Technology Information Manager at Akkodis
Has improved authentication management and simplified visitor network access
The log capacity in Cisco Identity Services Engine (ISE) could be enhanced because today natively on the ISE can only have a look at the logs from the day before. You cannot search into the oldest logs; you have to use another tool for that. This can be blocking if you don't have any log consolidation solution. To do a search for an issue or something that happened two days ago, you cannot search directly in there. The capacity of Cisco Identity Services Engine (ISE) could be enhanced. Something between one week and one month for the log capacity would be nice.
Muzi Lubisi - PeerSpot reviewer
Senior technical Consultant at CA Africa
Secure management of sensitive servers and seamless applications with direct linking
The credential injection feature is highly valued, particularly for RDP sessions. A majority of customers use it for RDP, and a couple for Linux servers. The broader capabilities, including access to multiple systems, web-based applications, and clustering, have never posed an issue. The threat analytics aspect is also a robust feature that analyzes all pertinent information.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The endpoint profiling feature is among the most valuable because it keeps me from having to manually maintain a MAC address bypass list to track endpoints. I can have ISE profile them for me and then put them in the right bucket."
"The most valuable features are the NAC and the bundles that are available with Cisco ISE, such as Cisco ACS being integrated."
"Improves switch account management."
"With Cisco ISE we have visibility of all the changes happening on those devices."
"Not having to trust devices and being able to set those levels of trust and more finely control our network is a benefit."
"The interface is pretty easy to use."
"With NAC, the profiling feature is valuable. We're able to see what we have out there in the network and dynamically assign policies to it. We can then use that to enforce TrustSec policy or anything else with NAC."
"I like that Cisco ISE is easy to use."
"When we started analyzing different products, CA was really good."
"It is simple to implement and is suitable for medium to large-scale enterprises."
"It's easy to use and easy to configure."
"The most valuable feature is the general concept of securing privileged passwords."
"On the access management side, our system administrators, under privileged management, don't have to use their local tools to log on to the production servers, because they log on to a web interface that makes the access more secure and keeps the sessions strictly between the production servers and the IA PAM."
"The credential injection feature is highly valued, particularly for RDP sessions."
"Whoever built it from the ground up, they understand how an organization is laid out."
"The password vault and access to the systems are the most valuable features."
 

Cons

"The initial setup process is complex since there are so many big components."
"The price here in Brazil is very expensive."
"When I work with customers to do my knowledge transfer, they're really overwhelmed with the navigation of the product and the number of things you can do with it."
"The initial setup, though, is extremely complex."
"Automation and integrations are the areas it could be improved, as we get more and more away from a lot of human involvement and into machine learning and just trusting that these systems could automatically help us."
"Cisco ISE does not recognize devices and that is an issue we faced during its integration with our existing devices."
"The licensing scheme is complex and could use enhancement to provide more options."
"They should improve the documentation. There tends to be a lot of old text, or the new things aren't always up to what's been released on the code, and sometimes the documentation is inconsistent."
"They need to do a little bit more on the mainframe side.​"
"The response time for support could be faster. Some features should be added: cloud-based, VPN-less, more secure, and it should be adjusted in a hybrid environment."
"I’m no fan of Java as an application front-end, as it tends to have issues depending on what browser one’s using."
"The accessibility and other issues were big blockers for our customer: The local accounts with AD integration multi-tenant deployment Java installation on the local machines; those three elements were the biggest blockers for our project when we used it, and we were always putting out fires to do that."
"I think the management console could be improved."
"There are currently other tools on the market which are much cheaper than PAM. They can do almost all of what PAM does, and even do it better."
"Evaluations are not just about features and functions of this specific product, but it is taking that holistic view around what else we can get out of it in the next three to five years."
"The integration with AS/400 Endpoint via Transparent Login could be better and useful for some users."
 

Pricing and Cost Advice

"According to my sales and account team, the prices we're getting are pretty good."
"The licensing is subscription-based and based on the user account."
"The pricing is fair for what it does."
"In general, licensing can be quite complex with Cisco products. It would be nice if it was a bit more intuitive and had fewer "gotchas" in there."
"If you're not going through an agreement, it's very expensive."
"The price of the solution is price fair for the features you receive."
"The recent changes in the licensing model have caused some issues with the team."
"The Essentials licensing is reasonable, but I would like the Premier version to be perpetual instead of a subscription."
"Pricing is fair compared to other top vendors."
"It is reasonably priced."
"The version we are using is affordable compared to BeyondTrust, which is maybe three to four times as expensive, but it depends on the features."
"Don’t go with an agent model. Don’t go with a model that has you buying a thousand different parts. Go with PAM that gives you everything, or you’ll just be paying costs of implementing another tool that PAM would have just given you up front."
"I would prefer better licensing options for the 20-100 users we have at a given time."
"The prices are not low, but one can ask for a discount. It’s not the cheapest PAM solution."
"They offer per-device, per-user, or monthly and yearly licensing models."
"Cost-wise, CA was better compared to others in the market. ​"
report
Use our free recommendation engine to learn which Network Access Control (NAC) solutions are best for your needs.
893,311 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Government
7%
Computer Software Company
7%
Financial Services Firm
11%
Comms Service Provider
9%
Marketing Services Firm
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise32
Large Enterprise91
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise6
Large Enterprise30
 

Questions from the Community

Which is better - Aruba Clearpass or Cisco ISE?
Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely ...
What are the main differences between Cisco ISE and Forescout Platform?
OK, so Cisco ISE uses 802.1X to secure switchports against unauthorized access. The drawback of this is that ISE cannot secure the port if a device does not support 802.1x. Cameras, badge readers, ...
How does Cisco ISE compare with Fortinet FortiNAC?
Cisco ISE uses AI endpoint analytics to identify new devices based on their behavior. It will also notify you if someone plugs in with a device that is not allowed and will block it. The user exper...
What is your experience regarding pricing and costs for Symantec Privileged Access Manager?
Due to the nature of the solution, it is hard to gauge, but compared to competitors, the pricing is very good. I would rate it as an eight and a half out of ten.
What needs improvement with Symantec Privileged Access Manager?
Recent releases need improvement in webpage management. For instance, navigating through a webpage that acts like a wizard, where I proceed to the next page and enter more information, is not handl...
What is your primary use case for Symantec Privileged Access Manager?
With the customers that I have so far, I help them broker RDP sessions to sensitive servers, particularly those that manage aspects like physical access. I have also done it for backend databases, ...
 

Also Known As

Cisco ISE
CA PAM, Xceedium Xsuite, CA Privileged Access Manager
 

Overview

 

Sample Customers

Aegean Motorway, BC Hydro, Beachbody, Bucks County Intermediate Unit , Cisco IT, Derby City Council, Global Banking Customer, Gobierno de Castilla-La Mancha, Houston Methodist, Linz AG, London Hydro, Ministry of Foreign Affairs, Molina Healthcare, MST Systems, New South Wales Rural Fire Service, Reykjavik University, Wildau University
NEOVERA, Telesis, eSoft
Find out what your peers are saying about Hewlett Packard Enterprise, Cisco, Fortinet and others in Network Access Control (NAC). Updated: May 2026.
893,311 professionals have used our research since 2012.