Teradata and Salesforce compete in the data processing and customer relationship management sectors. Salesforce may have the upper hand due to its robust CRM capabilities and adaptability in cloud environments.
Features: Teradata excels in processing large datasets quickly with its parallel processing architecture, offering advanced scalability and integrated analytics services. It provides workload management features that enhance performance and insights. Salesforce offers powerful CRM functionalities, enabling efficient customer data management, customization, and integration capabilities, which provide great value for enterprise reporting and analytics.
Room for Improvement: Teradata needs to improve its pricing, cloud adaptation, and handling of unstructured data and refine its UI to reduce operational costs. Salesforce users are concerned about its high cost and UI complexity. They seek better social media integration, customization, and AI integration to serve customer needs better.
Ease of Deployment and Customer Service: Teradata is primarily on-premises, delivering stable performance but with mixed support reviews. Salesforce's hybrid and cloud deployment offers significant flexibility and excellent customer support, making it effective in addressing cloud-based user needs.
Pricing and ROI: Both Teradata and Salesforce are costly, targeted at larger enterprises. Teradata's extensive analytics capabilities partially justify its cost, though users desire more competitive pricing. Salesforce, despite its expense, delivers substantial ROI for enterprise deployments due to its comprehensive functionalities.
The time saved is spent on more important, innovative tasks that advance us technologically and strategically.
We have realized a return on investment, with a reduction of staff from 27 to eight, and our current return on investment is approximately 14%.
When I interact with agents or contact Salesforce, they are always responsive and provide good solutions.
The customer support for Teradata has been great.
Customer support is very good, rated eight out of ten under our essential agreement.
The technical support from Teradata is quite advanced.
We can scale by purchasing licenses for more users and adding new workflow processes limitlessly.
There are no problems with Salesforce's scalability.
This expansion can occur without incurring downtime or taking systems offline.
Teradata's scalability is great; it's been awesome.
Scalability is complex as you need to purchase a license and coordinate with Teradata for additional disk space and CPU.
I would rate Salesforce's stability high, around ten.
I find the stability to be almost a ten out of ten.
The workload management and software maturity provide a reliable system.
If there is anything I would improve about Salesforce, it would be customer service during the initial implementation, as our experience wasn't as smooth as hoped.
As a person who knows SQL, it would be very helpful if there were tools that could leverage my SQL knowledge.
Unlike SQL and Oracle, which have in-built replication capabilities, we don't have similar functionality with Teradata.
If Teradata could provide a list of certified experts, that would be fantastic.
Teradata is much more expensive than SQL, which is well-performed and cheaper.
Initially, it may seem expensive compared to similar cloud databases, however, it offers significant value in performance, stability, and overall output once in use.
We spent roughly $295,000 on setup costs.
The Salesforce integration with other tools, such as Celonis, is easy to set up and straightforward, allowing for smooth data extraction.
Automating manual processes has streamlined my work, allowing me to dedicate time to more important tasks instead of wasting time on manual data entry.
The customer management and opportunity management features are particularly valuable.
Teradata's security helps our organization meet compliance requirements such as GDPR and IFRS, and it is particularly essential for revenue contracting or revenue recognition.
The data mover is valuable over the last two years as it allows us to achieve data replication to our disaster recovery systems.
| Product | Market Share (%) |
|---|---|
| Salesforce | 4.9% |
| Teradata | 1.6% |
| Other | 93.5% |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 7 |
| Large Enterprise | 18 |
| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 12 |
| Large Enterprise | 49 |
Salesforce excels at CRM, offering analytics integration for ROI reporting and user-friendly customization. Automated ticket generation and intuitive features make it ideal for opportunity tracking, customer interaction management, and sales journey enhancement.
Salesforce is renowned for its comprehensive CRM functionalities, aiding businesses with dashboards, email campaigns, and seamless third-party integrations. It enhances sales processes by offering tools for opportunity management, customer interaction tracking, and efficient order booking. Flexibility and scalability make it suitable for promotional campaigns and improved business operations.
What are Salesforce's most important features?Salesforce is implemented in industries for CRM, marketing activities, and customer information management. It supports sales pipeline tracking, business development, customer experience management, lead management, and sales process automation. Marketing is facilitated through campaign analysis and email campaigns, alongside customer interaction insights. Businesses use it for order management, prospecting, project management, and sales forecasting.
Teradata is a powerful tool for handling substantial data volumes with its parallel processing architecture, supporting both cloud and on-premise environments efficiently. It offers impressive capabilities for fast query processing, data integration, and real-time reporting, making it suitable for diverse industrial applications.
Known for its robust parallel processing capabilities, Teradata effectively manages large datasets and provides adaptable deployment across cloud and on-premise setups. It enhances performance and scalability with features like advanced query tuning, workload management, and strong security. Users appreciate its ease of use and automation features which support real-time data reporting. The optimizer and intelligent partitioning help improve query speed and efficiency, while multi-temperature data management optimizes data handling.
What are the key features of Teradata?In the finance, retail, and government sectors, Teradata is employed for data warehousing, business intelligence, and analytical processing. It handles vast datasets for activities like customer behavior modeling and enterprise data integration. Supporting efficient reporting and analytics, Teradata enhances data storage and processing, whether deployed on-premise or on cloud platforms.
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