Teradata and Salesforce compete in the data analytics and CRM categories. Teradata seems to hold an advantage in data warehousing capabilities, whereas Salesforce excels in CRM features and analytics tools.
Features: Teradata's prominence in data processing is supported by its Massive Parallel Processing and "Parallel Everything" design for efficient query execution. Its shared-nothing architecture allows high scalability and reliable workload management. Conversely, Salesforce offers comprehensive CRM solutions, emphasizing analytics through promo ROI assessment, customer journey mapping, and real-time data interaction.
Room for Improvement: Teradata could enhance its cloud compatibility, offer more competitive pricing, and optimize big data management. Salesforce would benefit from better integration with third-party systems and social media, streamlined reporting, and additional AI capabilities.
Ease of Deployment and Customer Service: Teradata supports versatile deployment options across on-premises, hybrid, and cloud settings, though its setup can be complex. Customer service reviews are mixed, with variable response times. Salesforce excels in customer support but is primarily focused on public cloud deployment, limiting flexibility.
Pricing and ROI: Teradata is perceived as costly, justified by its robust analytics abilities, offering significant ROI in large-scale projects, despite being less accessible to smaller businesses. Recent efforts aim for flexible pricing models. Salesforce is also expensive, particularly for large user bases, yet delivers extensive value for enterprises with its comprehensive CRM functionality, enhancing operational effectiveness and client contentment.
The time saved is spent on more important, innovative tasks that advance us technologically and strategically.
When I interact with agents or contact Salesforce, they are always responsive and provide good solutions.
The technical support from Teradata is quite advanced.
Customer support is very good, rated eight out of ten under our essential agreement.
We can scale by purchasing licenses for more users and adding new workflow processes limitlessly.
There are no problems with Salesforce's scalability.
This expansion can occur without incurring downtime or taking systems offline.
Scalability is complex as you need to purchase a license and coordinate with Teradata for additional disk space and CPU.
I would rate Salesforce's stability high, around ten.
I find the stability to be almost a ten out of ten.
The workload management and software maturity provide a reliable system.
If there is anything I would improve about Salesforce, it would be customer service during the initial implementation, as our experience wasn't as smooth as hoped.
Unlike SQL and Oracle, which have in-built replication capabilities, we don't have similar functionality with Teradata.
Initially, it may seem expensive compared to similar cloud databases, however, it offers significant value in performance, stability, and overall output once in use.
Teradata is much more expensive than SQL, which is well-performed and cheaper.
The Salesforce integration with other tools, such as Celonis, is easy to set up and straightforward, allowing for smooth data extraction.
One of the best features Salesforce offers is the ability to design custom workflow processes.
The data mover is valuable over the last two years as it allows us to achieve data replication to our disaster recovery systems.
Salesforce excels at CRM, offering analytics integration for ROI reporting and user-friendly customization. Automated ticket generation and intuitive features make it ideal for opportunity tracking, customer interaction management, and sales journey enhancement.
Salesforce is renowned for its comprehensive CRM functionalities, aiding businesses with dashboards, email campaigns, and seamless third-party integrations. It enhances sales processes by offering tools for opportunity management, customer interaction tracking, and efficient order booking. Flexibility and scalability make it suitable for promotional campaigns and improved business operations.
What are Salesforce's most important features?Salesforce is implemented in industries for CRM, marketing activities, and customer information management. It supports sales pipeline tracking, business development, customer experience management, lead management, and sales process automation. Marketing is facilitated through campaign analysis and email campaigns, alongside customer interaction insights. Businesses use it for order management, prospecting, project management, and sales forecasting.
Teradata is a scalable data analytics platform designed to meet enterprise demands for large-scale data management and processing, focusing on performance, scalability, and security for complex query executions.
As a leading data warehousing solution, Teradata integrates advanced analytics enabling organizations to derive insights from massive datasets. It supports high-volume data workloads with its architecture optimized for analytical queries. Users benefit from its robust scalability, allowing seamless expansion as data grows. Teradata's SQL engine is compatible with a wide range of data types, ensuring flexibility in data analysis. With advanced security measures, it protects sensitive data across various environments, providing peace of mind to users handling critical information.
What are the most important features of Teradata?Teradata is widely used in industries like finance, telecommunications, and healthcare, where data-driven decisions are critical. Companies leverage its robust analytics capabilities to enhance customer experiences, streamline operations, and ensure compliance with regulatory requirements. In these sectors, quick access to data insights can significantly impact competitive advantage.
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