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Rubrik vs Veritas Backup Exec vs Veritas NetBackup comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Rubrik enhances ROI with time savings, reduced costs, data protection, improved productivity, seamless backups, and compliance benefits.
Sentiment score
5.6
Veritas Backup Exec saves time weekly, reduces costs, offers excellent ROI, and boosts efficiency, despite ROI calculation challenges.
Sentiment score
1.0
Veritas NetBackup offers a consistent ROI by ensuring data protection, efficient restoration, and reduced backup windows despite its cost.
Rubrik provides long-term return on investment for my customers, as well as immediate benefits because of deduplication and compression, drastically reducing the cost on the storage side from traditional to Rubrik.
Technical Architect at a tech vendor with 10,001+ employees
It saves a median of 6.4 hours per week with top savings of up to 10 hours weekly.
Account Manager at Axelliant
It is suitable for our nature of business because data is very critical, and we cannot compromise on backup.
Deputy Director IT at DHA Lahore
 

Customer Service

Sentiment score
8.3
Rubrik's support excels with quick responses, proactive issue resolution, and incorporates user feedback, surpassing other vendors in service.
Sentiment score
6.4
Veritas Backup Exec generally offers responsive support, though experiences vary with some delays and language barriers noted.
Sentiment score
6.3
Veritas NetBackup support receives mixed reviews, praised for expertise but criticized for inconsistencies and slow response times.
They offer 24/7 support and even have a dedicated ransomware hotline with a team ready to engage immediately.
Rubrik administrator at Freelance
Rubrik's support has been good, better than many other vendors like Microsoft, VMware, and Dell.
IT Program Manager at a government with 1,001-5,000 employees
Rubrik provides excellent customer service and technical support.
Senior System Engineer at Goya Foods
They don't ask us to wait for a callback or create a ticket.
Presales System Engineer at Eden Infosol Pvt Ltd
I see good technical engineer support resolving issues.
System Advisor at a tech services company with 5,001-10,000 employees
The support from Veritas NetBackup is very good.
Consultant at MTN
The customer support is very poor.
Solutions Architect at Rigor Systems Limited
The technical support from Veritas is rated an eight, as the local partners are good and support us.
Senior Manager at a logistics company with 10,001+ employees
 

Scalability Issues

Sentiment score
7.8
Rubrik offers scalable, high-performance data management with seamless integration and expansion, praised for adaptability and non-intrusive scaling.
Sentiment score
6.8
Veritas Backup Exec is scalable for small to medium businesses but faces limitations and licensing challenges in larger infrastructures.
Sentiment score
6.0
Veritas NetBackup offers scalability and flexibility but faces cost concerns and challenges with new versions and integrations.
It can scale out horizontally as well as vertically, and the availability of expansion is very quick.
Technical Architect at a tech vendor with 10,001+ employees
Azure Backup solution offers faster restoration for data over six terabytes compared to on-premises.
Information Technology Specialist at LIGHTHOUSE DOCUMENT TECHNOLOGIES, INC
Rubrik is highly scalable, with a rating of nine out of ten based on its seamless integration.
Sales Manager at Beta Information Technology
Now in the current version, I can run more than one process for backup in one job for more virtual machines.
System Advisor at a tech services company with 5,001-10,000 employees
It is easy to scale Veritas Backup Exec.
Presales System Engineer at Eden Infosol Pvt Ltd
I feel that if you can keep it at least two or three levels back or forward with backward compatibility available, it would help people use the old disk storage and get more storage space.
Senior Manager at a logistics company with 10,001+ employees
The size of the catalog was an issue, but it was more about outgrowing our own architecture than a problem with Veritas NetBackup itself.
Consultant at MTN
 

Stability Issues

Sentiment score
8.1
Rubrik is praised for stability and reliability, offering seamless integration and prompt support for minor issues.
Sentiment score
7.5
Veritas Backup Exec is highly stable and reliable, despite occasional external issues and manageable configuration concerns.
Sentiment score
8.5
Veritas NetBackup is praised for its exceptional stability, remaining reliable and error-free with high performance in demanding environments.
Rubrik has been stable, and we have not experienced any downtime.
IT Program Manager at a government with 1,001-5,000 employees
When you do the restore, it is also stable and quickly delivering what we have been looking for.
Senior Technical Support Engineer at a tech services company with 10,001+ employees
The prerequisite dependencies with the cost team site, infrastructure, port opening, and adding the complete Rubrik console module take time, depending on the volume of servers and storage occupancy.
Information Technology Specialist at LIGHTHOUSE DOCUMENT TECHNOLOGIES, INC
Veritas NetBackup performs well in terms of stability.
Consultant at MTN
In the last 10 years, I have never faced a single incident regarding stability with Veritas NetBackup.
Deputy Director IT at DHA Lahore
 

Room For Improvement

Rubrik users suggest improvements in UI, integration, database compatibility, and pricing while praising their receptiveness to feedback.
Veritas Backup Exec needs improved stability, licensing, cloud integration, and user interface to enhance efficiency, scalability, and competitiveness.
Veritas NetBackup requires UI improvements, better integration, enhanced support response, cost-effectiveness, and usability enhancements, including pricing and speed.
We need more efficient search capabilities that allow searching by last name or login ID.
IT Program Manager at a government with 1,001-5,000 employees
I need a better output from the existing reports as they currently do not provide comprehensive metrics.
Senior System Engineer at Goya Foods
Including packaged training with the product at the time of purchase would be beneficial.
Rubrik administrator at Freelance
Some technology improvement is needed to manage my basic business continuity plan.
Deputy Vice President - IT at TransUnion
I aim to monitor the functionality and probably find something this year to monitor logs from our backup system and storage and notify us about any unusual activities.
System Advisor at a tech services company with 5,001-10,000 employees
We need to have a proper image backup with a documented restore procedure, as some users were unable to do the image backup restoration due to driver issues or similar challenges.
Manager at Fractalio Data Pvt Ltd
Veritas NetBackup needs improvement in terms of integration with the cloud.
Consultant at MTN
We would really appreciate if Veritas offers products by which we can secure our backups against these ransomware attacks.
Deputy Director IT at DHA Lahore
Support tickets take too long to be solved and the quality of engineers they have for support has lately become lacking.
Solutions Architect at Rigor Systems Limited
 

Setup Cost

Rubrik's cost is justified by its simplicity, comprehensive features, and potential TCO savings through multi-year agreements.
Veritas Backup Exec is affordable for small to medium businesses, offering competitive pricing and favorable value despite higher setup costs.
Veritas NetBackup is costly but valued for features and scalability in large enterprises; less competitive for smaller setups.
Rubrik is considered expensive, with a price rating of three out of ten.
Sales Manager at Beta Information Technology
We could mix and match to optimize costs for our needs.
IT Program Manager at a government with 1,001-5,000 employees
Rubrik is expensive due to its robust hardware.
Rubrik administrator at Freelance
When I compare it with others, it is twice or three times cheaper.
System Advisor at a tech services company with 5,001-10,000 employees
The setup is a bit expensive at a corporate price
Deputy Vice President - IT at TransUnion
My experience with pricing, setup cost, and licensing is that the appliance licensing is a bit tricky and a bit expensive, especially when I have to license the hardware and the software;
Solutions Architect at Rigor Systems Limited
I would rate pricing for Veritas NetBackup around six, as it is neither high nor low.
Senior Manager at a logistics company with 10,001+ employees
 

Valuable Features

Rubrik features instant recovery, a user-friendly interface, automation, and immutability, providing efficient, secure, and cost-effective backup management.
Veritas Backup Exec is valued for its ease, scalability, compatibility, and capability to efficiently protect physical and virtual environments.
Veritas NetBackup offers scalability, compatibility, security, and efficient storage, making it a preferred choice for enterprise data protection.
The most valuable feature of Rubrik is its concept of a 'backup airbag', which provides a robust defense against attacks.
Sales Manager at Beta Information Technology
Since switching to Rubrik, our backup times have decreased significantly, going from two and a half days to one and a half hours for certain systems.
IT Program Manager at a government with 1,001-5,000 employees
Even if my network is compromised by ransomware, the file system does not allow overwriting of the backups, ensuring that my backups remain safe.
Rubrik administrator at Freelance
Veritas has technical compatibility with my hardware and other systems.
Deputy Vice President - IT at TransUnion
Veritas Backup Exec especially helps our organization because it is designed to remedy complexity by delivering a simple backup and recovery solution that meets all protection needs with a host of powerful features that can help save time and money, increase reliability, and improve recovery time objectives.
Account Manager at Axelliant
It has a lot of functions and security measures, which ensure our backups are secure.
System Advisor at a tech services company with 5,001-10,000 employees
In my opinion, the main benefits Veritas NetBackup provides are that it is a unified platform where we can integrate all the requirements such as online backup, offline backup, and virtualization backup in one single platform, although my only concern is the licensing structure.
Senior Manager at a logistics company with 10,001+ employees
I have found Veritas NetBackup to be the most reliable backup solution I have worked with so far.
Solutions Architect at Rigor Systems Limited
Although we do not utilize its deduplication technology or cloud integration, we can trigger storage actions with NetBackup.
Consultant at MTN
 

Mindshare comparison

As of June 2026, in the Backup and Recovery category, the mindshare of Rubrik is 3.2%, down from 7.7% compared to the previous year. The mindshare of Veritas Backup Exec is 1.3%, down from 1.7% compared to the previous year. The mindshare of Veritas NetBackup is 1.5%, down from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Rubrik3.2%
Veritas NetBackup1.5%
Veritas Backup Exec1.3%
Other94.0%
Backup and Recovery
 

Featured Reviews

reviewer2588997 - PeerSpot reviewer
Senior Technical Support Engineer at a tech services company with 10,001+ employees
Reliable automated backups have protected critical databases and simplified recoveries for our operations
Portal identity management should improve. We end up losing people's identity, which was not sufficient enough to read the events. That was the only place I could see for improvement. They keep changing the layouts and descriptions, giving the user confusion if they have not used it for maybe three months. When they come back, the interface is changed. They lost the legacy support, and it is not consistent. Some of the options for the restore give a very hard time for the engineer if they come back after three months to use it because the phrases have changed completely. That is why they were not able to select whether they should select this option or should select another option. Where it comes from, the documentation we gave them does not match anymore. That was a challenge.My consultation part was about how to integrate the technology with each other for the platform or storage or database. I did not deal with any price metrics or scaling the storage. I have no idea about the pricing part. I never joined any meetings or any documents to disclose the pricing. It was quite good in general. Recently, in March 2025, they did a new update which enabled them to update their agents remotely and built in, in-place mode. That is bringing the cybersecurity perspective. That was a big challenge. I said it is a challenge, but I do not know because I left the company, so I am not sure if cybersecurity addressed the solution. Rubrik support is usually very accommodating and very flexible. I am not sure, but the last challenge I saw was that.
MuhammadNabeel - PeerSpot reviewer
Account Manager at Axelliant
Reliable backups have protected critical office data and support daily recovery needs
Veritas Backup Exec offers a range of features that cater to the needs of businesses looking for a comprehensive data protection solution. The advantages include ease of use, comprehensive coverage, automated recovery, scalability, integration, and technical support. Veritas Backup Exec especially helps our organization because it is designed to remedy complexity by delivering a simple backup and recovery solution that meets all protection needs with a host of powerful features that can help save time and money, increase reliability, and improve recovery time objectives.
SunilPanigrahi - PeerSpot reviewer
Senior Manager at a logistics company with 10,001+ employees
Unified backups have protected virtual machines and applications and optimize storage efficiency
Regarding automated disaster recovery, we have not used Veritas NetBackup automated disaster recovery because according to the RFP terms and conditions, we are not supposed to have automated failover or failback, as we are a government entity and cannot violate the rules of the RFP. My feedback about granular recovery in Veritas NetBackup is that we have been doing verifications of the backed-up data to restore from point to point and time to time, focusing on file level or database level. When it comes to integration with cloud services, we have not started because we are a government entity and are not allowed to store any data in the cloud at this time. From security concerns regarding what I would improve about Veritas NetBackup, I think you need to look into this because we found only one encryption option available, which is not that very strong. When I initiate a backup from my laptop or server to the appliance or the tape media using Veritas NetBackup, the encryption channels are not strong, and there are not many options available. Whatever is there is by default and not changeable. We cannot modify any encryption facilities, and security is a big concern nowadays, so you need to look into that. Regarding the functionality part of Veritas NetBackup, I think this encryption feature should be stronger and integrated from point to point, not just at specific levels. When I initiate a backup, all the communication channels involved should be encrypted until it reaches the endpoint, meaning from client to server, server to client, and client device.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
9%
Computer Software Company
8%
Healthcare Company
7%
Manufacturing Company
15%
Construction Company
8%
Computer Software Company
8%
Financial Services Firm
8%
Financial Services Firm
13%
Manufacturing Company
8%
Construction Company
7%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise21
Large Enterprise56
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise15
Large Enterprise29
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise21
Large Enterprise66
 

Questions from the Community

Which would you choose - Rubrik or Veeam Backup & Replication?
Veeam Backup & Replication provides an easy-to-set-up solution to the issue of data storage and recovery. Setting...
What do you like most about Rubrik?
It's easy to manage and has an innovated solution.
What is your experience regarding pricing and costs for Rubrik?
Regarding pricing, Rubrik is a costly solution, and I would rate it an eight.
How do the backup solutions of Veeam and Veritas compare?
Technically, Veeam is best for hyper-v & VMWare replications, snapshots, HA failover, also support for file syste...
What needs improvement with Veritas Backup Exec?
I am not the right person to mention what has to be improved in Veritas Backup Exec as I think they are working very ...
What is the best next generation backup tool?
Assuming you have an onprem ecosystem which runs the VMware, physical systems on Win, Linux and Unix and run both tra...
What is your experience regarding pricing and costs for Veritas NetBackup?
I would rate pricing for Veritas NetBackup around six, as it is neither high nor low.
What needs improvement with Veritas NetBackup?
Regarding automated disaster recovery, we have not used Veritas NetBackup automated disaster recovery because accordi...
 

Also Known As

No data available
Backup Exec, Symantec Backup Exec
No data available
 

Overview

 

Sample Customers

Driscoll's, Red Hawk Casino, Davies Ward Phillips & Vineberg LLP, Wabash National, Chateau Ste. Michelle Wine Estates, Galliker Transport & Logistics
Beta Offshore
Beta Offshore
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Rubrik and others in Backup and Recovery. Updated: June 2026.
900,228 professionals have used our research since 2012.