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QuickBooks vs Zuora comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

QuickBooks
Ranking in Billing Software
2nd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
No ranking in other categories
Zuora
Ranking in Billing Software
1st
Average Rating
8.4
Number of Reviews
13
Ranking in other categories
Subscription Management Software (1st)
 

Mindshare comparison

As of October 2025, in the Billing Software category, the mindshare of QuickBooks is 5.6%, down from 10.0% compared to the previous year. The mindshare of Zuora is 6.1%, up from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Billing Software Market Share Distribution
ProductMarket Share (%)
Zuora6.1%
QuickBooks5.6%
Other88.3%
Billing Software
 

Featured Reviews

Mike Myher - PeerSpot reviewer
Provides timely financial insights and supports growth with some room to streamline complexity
We find QuickBooks' budget generation feature valuable but haven't really utilized that as much as we'd want to. It's something that we plan on utilizing next year. It helps save money and time, though I can't speak to specific amounts as I would be really guessing. We use the on-premise version of QuickBooks. We have utilized the third-party application synchronization. An example of a third party that QuickBooks integrates well with is Avalara AvaTax. On a scale of 1-10, I rate QuickBooks a 7.
Manoj Kumar Chippakurthi - PeerSpot reviewer
Reliable subscription billing solution with efficient pricing and product configuration
The main area where issues can arise is third-party integrations, particularly payment gateways. Some clients use third-party payment gateways, and problems can occur during these integrations. In my experience with my last two projects, I didn't encounter such issues. However, in my earlier support role, I noticed that some customers faced challenges when using external payment gateways. Specifically, payments were being received but not connecting to the customer accounts.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"they even thought about different industries, so that if you're in a service industry, if you're in a retail industry, or you're in construction, they have set up some of the initial out-of-the-box setups, so that you have something that looks kind of like your industry. So for me, I'm an accountant consulting. I do not need an Account called "Dental Equipment." It's flexible to fit your industry."
"Valuable features include ease of use, compatibility with Windows, and the easily customizable platform."
"They have, "Let's walk you through it," introductions, to show you how to use it."
"QuickBooks Online has improved my organization by offering a vast array of integrations with other products that allow you to improve process efficiencies while keeping the cost of your ERP or accounting software affordable."
"The most valuable feature of the solution stems from its reporting capabilities."
"There are valuable security features including software access security (login password), data backup (getting all transactions and data from the previous bookkeeper), and an audit trail that is available when changes are questioned."
"QuickBooks is easy-to-use software."
"Gives me the ability to do deep dives into accounting research."
"These features are valuable because it has allowed the billing functionality to be fully operationalized. This allows us to refocus our energy on optimizing our recurring revenue streams outside of just basic billing.​"
"Zuora is an end-to-end solution that handles orders, payments, and licensing. Its robust billing engine manages all billing aspects, including debit memos. Zuora's rate plan charges offer the flexibility needed in the subscription business, allowing for easy product configuration."
"I am happy with the support team."
"​It has made billing a reliable business function and provided the structure needed to optimize all of our billing processes.​"
"I like the automated bill generation feature."
"We have so many options for reporting, whether you want structured data or automation."
"Zuora Workflow is valuable."
"What I like best about the tool is it's user-friendly, especially when checking accounts and subscriptions. You can see all the details, like consumer-created subscriptions, invoice details, and the ability to create and remove rate plans."
 

Cons

"While the data protection is commendable, there is room for improvement in the dashboard."
"The search functionality in the solution has shortcomings that can be improved in almost every area of the solution."
"We would like to have data conversion and upload applications included, without having to pay separately for them."
"The reporting in QuickBooks is terrible and there's no flexibility in it. It only has standard reports that you can modify slightly."
"In their journal entries, you cannot use Accounts Payable or Accounts Receivable more than once. For example, I owe company "A" $100, so company "A" is Accounts Payable, and I just want to list it one by one by one. If I want to add more companies, say, company "B" with $200, I can't list Accounts Payable in that entry. I would have to just say, company "A", $100, company "B", $200, Accounts Payable, $300." That's a shortcoming of it."
"The solution's import function can be quite complex and not as smooth. Importing data is a more complex process compared to the straightforward export feature."
"In terms of expansion, we stopped using QuickBooks POS at some point because you can’t scale. We couldn’t scale to more than 32 locations when the business grew. The scalability, support and price could be improved."
"It would be beneficial to enhance inventory and manufacturing features, as it currently depends on third-party applications like Fishbowl Inventory to address these specific needs."
"​It would benefit from more features designed to recoup revenue in B2C scenarios."
"Some areas that could be improved include the API rate limit."
"We feel the deployment and version comparison process could be easier when switching between different systems."
"Very rarely, maybe once every two months, the platform might be slow for a day or two. We usually receive notifications about these issues, which seem to stem from connectivity errors or similar issues."
"I would build dynamic retry functionalities directly into the core product and enhance their integrations with all payment gateways."
"The main area where issues can arise is third-party integrations, particularly payment gateways."
"When we raise global support tickets, we receive delayed responses."
"We don't know everything like the development team does. We are focused on operational tasks. I want to extend my knowledge of creating workflows and understand what the development team is doing. With replenishment orders sent after a certain frequency (like every three months), there's a problem if a subscription is canceled with a future date—it cancels on the same date instead."
 

Pricing and Cost Advice

"The tool's pricing is extremely reasonable."
"They're trying to catch up with more expensive platforms, so they switched to a subscription model, which makes it even more expensive."
"Regarding pricing, QuickBooks needs to make its point-of-sale system more affordable to onboard more small businesses. Many retail stores need a retail ERP, and QuickBooks POS is a good option. The pricing is a barrier for some businesses. If QuickBooks offered a more affordable package, it would be easier for businesses to choose QuickBooks POS and get the benefits of a retail ERP. It also gives you discounts."
"When I first started, the only other options were the very expensive programs. QuickBooks Desktop you can find anywhere between $200 and $300 on Amazon or Costco."
"The price point is higher because you are paying for a whole year in advance. They recently moved to subscription pricing."
"It is relatively expensive."
"It is a bit on the high side, but it is affordable."
"QuickBooks is an amazingly priced solution since it's a very cheap product, making it so good for small organizations since you can get a lot out of it without paying a large amount."
"Negotiate aggressively. Continue to push on cost until you feel comfortable.​"
"Explore multiple options for implementation."
"The tiered pricing model is costly."
"The solution is worth the price."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Comms Service Provider
8%
Manufacturing Company
6%
Construction Company
6%
Computer Software Company
23%
Financial Services Firm
6%
Manufacturing Company
6%
Performing Arts
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise1
Large Enterprise2
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

What do you like most about QuickBooks Desktop?
One of the aspects I appreciate the most is its remarkable user-friendliness.
What needs improvement with QuickBooks Desktop?
The solution's import function can be quite complex and not as smooth. Importing data is a more complex process compared to the straightforward export feature.
What is your experience regarding pricing and costs for Zuora?
Zuora offers a variety of pricing options based on the features. They have a robust product with many features, and the cost depends on which features you choose to utilize. Discounts are also avai...
What needs improvement with Zuora?
There are some new developments, such as the invoice template, which is now more convenient for providing different languages. Previously, it was challenging to provide different languages other th...
What is your primary use case for Zuora?
I worked with Zoho for different use cases according to the requirements for the businesses. I have worked on two projects: one for HMD and another for Philips. For HMD, I worked on creating workfl...
 

Comparisons

 

Overview

 

Sample Customers

West Egg
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Find out what your peers are saying about QuickBooks vs. Zuora and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.