Try our new research platform with insights from 80,000+ expert users

QuickBooks vs Zuora comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

QuickBooks
Ranking in Billing Software
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Zuora
Ranking in Billing Software
1st
Average Rating
8.4
Number of Reviews
16
Ranking in other categories
Subscription Management Software (1st)
 

Mindshare comparison

As of March 2026, in the Billing Software category, the mindshare of QuickBooks is 5.0%, down from 9.0% compared to the previous year. The mindshare of Zuora is 6.5%, up from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Billing Software Mindshare Distribution
ProductMindshare (%)
Zuora6.5%
QuickBooks5.0%
Other88.5%
Billing Software
 

Featured Reviews

MM
Director, Administration at a retailer with 11-50 employees
Provides timely financial insights and supports growth with some room to streamline complexity
We find QuickBooks' budget generation feature valuable but haven't really utilized that as much as we'd want to. It's something that we plan on utilizing next year. It helps save money and time, though I can't speak to specific amounts as I would be really guessing. We use the on-premise version of QuickBooks. We have utilized the third-party application synchronization. An example of a third party that QuickBooks integrates well with is Avalara AvaTax. On a scale of 1-10, I rate QuickBooks a 7.
Hasaan Zia - PeerSpot reviewer
Associate Systems Administrator at Gomotive
User management has become more streamlined and audit processes are easier to handle
There have been some bugs which Zuora support has been unable to fix until now. For example, when we initiate sandbox refreshes, access of users who are only in the sandboxes gets wiped off, forcing me to recreate their accounts from scratch, although their entries exist in Zuora One ID, creating confusion and manual work. It has been a year and a half since this issue arose, and I believe it should have been fixed by now, as it is a significant problem when kicking off sandbox refreshes. Additionally, we faced issues with new payment method types rolled out in Q1 2025 that created confusion as they reflected under users' names, which should not happen.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of QuickBooks Desktop is its ability to import into QuickBooks Online files easily."
"QuickBooks is easy to use because a normal person can also do accounting, bookkeeping, and everything."
"The solution is stable."
"QuickBooks is easy-to-use software."
"QuickBooks Online Payroll offers a range of online customizations and advanced features."
"QuickBooks Online has improved my organization by offering a vast array of integrations with other products that allow you to improve process efficiencies while keeping the cost of your ERP or accounting software affordable."
"Without QB, we would be a much smaller business."
"It gave me excellent tracking of my finances."
"These features are valuable because it has allowed the billing functionality to be fully operationalized. This allows us to refocus our energy on optimizing our recurring revenue streams outside of just basic billing.​"
"​It has made billing a reliable business function and provided the structure needed to optimize all of our billing processes.​"
"What I like best about the tool is it's user-friendly, especially when checking accounts and subscriptions. You can see all the details, like consumer-created subscriptions, invoice details, and the ability to create and remove rate plans."
"I like that the UI is great and easily explainable."
"We have so many options for reporting, whether you want structured data or automation."
"Zuora is an end-to-end solution that handles orders, payments, and licensing. Its robust billing engine manages all billing aspects, including debit memos. Zuora's rate plan charges offer the flexibility needed in the subscription business, allowing for easy product configuration."
"Zuora has positively impacted our organization by significantly reducing manual efforts, and we just need to keep our data healthy and that is all."
"Zuora has positively impacted my organization as it is primarily used for financial records, including billings and other business needs for the business team."
 

Cons

"Yes, it crashes from time to time. The online version has a lot of bugs, but it is never bad enough to hamper production."
"The area that I don't use as much is the area about reconciliation with the bank accounts. I do all of that manually, so the area that they can probably improve upon is just better reconciliation with the bank accounts."
"The search functionality in the solution has shortcomings that can be improved in almost every area of the solution."
"It would be beneficial to enhance inventory and manufacturing features, as it currently depends on third-party applications like Fishbowl Inventory to address these specific needs."
"I find it beneficial, but when it comes to a large organization, it is not."
"The customer response team is slow and sometimes causes the user to have a loss."
"The pricing of QuickBooks should be more budget-friendly."
"As of right now, you cannot edit secondary lists in a batch feature."
"We feel the deployment and version comparison process could be easier when switching between different systems."
"It would be beneficial to have an improved dashboard."
"Unlike Zoho, the main page doesn't contain everything. You have to click a button to reveal multiple options; even within those, there are further layers of options to navigate through."
"When we raise global support tickets, we receive delayed responses."
"The data structure within Zuora is a bit rigid. It doesn't support many things, like subqueries or correlation queries and all that."
"Very rarely, maybe once every two months, the platform might be slow for a day or two. We usually receive notifications about these issues, which seem to stem from connectivity errors or similar issues."
"Some areas that could be improved include the API rate limit."
"Zuora is stable, but we have observed some latency issues quarterly."
 

Pricing and Cost Advice

"When I first started, the only other options were the very expensive programs. QuickBooks Desktop you can find anywhere between $200 and $300 on Amazon or Costco."
"The price point is higher because you are paying for a whole year in advance. They recently moved to subscription pricing."
"The tool's pricing is extremely reasonable."
"QuickBooks is an amazingly priced solution since it's a very cheap product, making it so good for small organizations since you can get a lot out of it without paying a large amount."
"Regarding pricing, QuickBooks needs to make its point-of-sale system more affordable to onboard more small businesses. Many retail stores need a retail ERP, and QuickBooks POS is a good option. The pricing is a barrier for some businesses. If QuickBooks offered a more affordable package, it would be easier for businesses to choose QuickBooks POS and get the benefits of a retail ERP. It also gives you discounts."
"It is relatively expensive."
"It is a bit on the high side, but it is affordable."
"The pricing is considered reasonable and reflects the value provided, falling neither in the extremely expensive nor very cheap category."
"Explore multiple options for implementation."
"The tiered pricing model is costly."
"The solution is worth the price."
"Negotiate aggressively. Continue to push on cost until you feel comfortable.​"
report
Use our free recommendation engine to learn which Billing Software solutions are best for your needs.
884,976 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
8%
Comms Service Provider
7%
Outsourcing Company
7%
Computer Software Company
13%
Manufacturing Company
8%
Comms Service Provider
8%
Legal Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise13
 

Questions from the Community

What is your experience regarding pricing and costs for QuickBooks Desktop?
The pricing, setup cost, and licensing cost have different levels, including simple, basic, essential, plus, enterprise, or advanced. The advanced rate is $275 per month.I find it cost-effective in...
What needs improvement with QuickBooks Desktop?
Regarding improvements or enhancements in QuickBooks, there is limited customization that QuickBooks Online supports regarding reports. It's too rigid for complex financial analysis. Data visualiza...
What is your primary use case for QuickBooks Desktop?
The main use cases for QuickBooks currently involve applying taxes on orders, estimated and any kind of exemption that is applying on the orders. Our team is doing an API call with our server, and ...
What is your experience regarding pricing and costs for Zuora?
The pricing, setup cost, and licensing are managed by the company management, not by me.
What needs improvement with Zuora?
Based on my hands-on experience, there are areas where Zuora could improve, specifically invoicing reversal restrictions. Zuora has limitations when an invoice is already split, making it challengi...
What is your primary use case for Zuora?
Zuora Billing and Zuora Revenue serve as our main use case for subscription management, invoicing, and billing of the automation, proration calculations, and all the revenue recognition part. A spe...
 

Comparisons

 

Overview

 

Sample Customers

West Egg
Lever, Hobsons, Arrow, Surf Air, Mindvalley, Dell, Zendesk, Mindvalley, Falcon.io, Invoca, Box, Pexip, CareCloud
Find out what your peers are saying about QuickBooks vs. Zuora and other solutions. Updated: March 2026.
884,976 professionals have used our research since 2012.