"Valuable features include ease of use, compatibility with Windows, and the easily customizable platform."
"There are valuable security features including software access security (login password), data backup (getting all transactions and data from the previous bookkeeper), and an audit trail that is available when changes are questioned."
"One of the aspects I appreciate the most is its remarkable user-friendliness."
"QuickBooks Online Payroll offers a range of online customizations and advanced features."
"They have, "Let's walk you through it," introductions, to show you how to use it."
"Gives me the ability to do deep dives into accounting research."
"The most valuable feature is its decent accounts payable module. It works pretty well."
"they even thought about different industries, so that if you're in a service industry, if you're in a retail industry, or you're in construction, they have set up some of the initial out-of-the-box setups, so that you have something that looks kind of like your industry. So for me, I'm an accountant consulting. I do not need an Account called "Dental Equipment." It's flexible to fit your industry."
"It is some of the most responsive support that I have encountered."
"It has made billing a reliable business function and provided the structure needed to optimize all of our billing processes."
"These features are valuable because it has allowed the billing functionality to be fully operationalized. This allows us to refocus our energy on optimizing our recurring revenue streams outside of just basic billing."
"Technical support could be easier to reach."
"The area that I don't use as much is the area about reconciliation with the bank accounts. I do all of that manually. So, the area that they can probably improve upon is just better reconciliation with the bank accounts."
"It would be beneficial to enhance inventory and manufacturing features, as it currently depends on third-party applications like Fishbowl Inventory to address these specific needs."
"In terms of expansion, we stopped using QuickBooks POS at some point because you can’t scale. We couldn’t scale to more than 32 locations when the business grew. The scalability, support and price could be improved."
"The search functionality in the solution has shortcomings that can be improved in almost every area of the solution."
"The solution's import function can be quite complex and not as smooth. Importing data is a more complex process compared to the straightforward export feature."
"The reporting in QuickBooks is terrible and there's no flexibility in it. It only has standard reports that you can modify slightly."
"We would like to have data conversion and upload applications included, without having to pay separately for them."
"I would build dynamic retry functionalities directly into the core product and enhance their integrations with all payment gateways."
"It would benefit from more features designed to recoup revenue in B2C scenarios."
Earn 20 points
QuickBooks is ranked 3rd in Billing Software with 16 reviews while Zuora is ranked 5th in Billing Software. QuickBooks is rated 8.0, while Zuora is rated 9.0. The top reviewer of QuickBooks writes "Though the solution has great reporting capabilities, search functionality is an area in the product that needs improvement ". On the other hand, the top reviewer of Zuora writes "Provides the structure needed to optimize all of our billing processes". QuickBooks is most compared with Puzzle, IBM Maximo, Salesforce Quote-to-Cash, SIRIUS Abak360 and Stripe Billing, whereas Zuora is most compared with Chargebee, Aria Systems, NetSuite ERP and Salesforce Quote-to-Cash.
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