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QuickBooks vs Zuora comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

QuickBooks
Ranking in Billing Software
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Zuora
Ranking in Billing Software
1st
Average Rating
8.4
Number of Reviews
16
Ranking in other categories
Subscription Management Software (1st)
 

Mindshare comparison

As of January 2026, in the Billing Software category, the mindshare of QuickBooks is 4.6%, down from 9.9% compared to the previous year. The mindshare of Zuora is 5.5%, up from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Billing Software Market Share Distribution
ProductMarket Share (%)
Zuora5.5%
QuickBooks4.6%
Other89.9%
Billing Software
 

Featured Reviews

MM
Director, Administration at a retailer with 11-50 employees
Provides timely financial insights and supports growth with some room to streamline complexity
We find QuickBooks' budget generation feature valuable but haven't really utilized that as much as we'd want to. It's something that we plan on utilizing next year. It helps save money and time, though I can't speak to specific amounts as I would be really guessing. We use the on-premise version of QuickBooks. We have utilized the third-party application synchronization. An example of a third party that QuickBooks integrates well with is Avalara AvaTax. On a scale of 1-10, I rate QuickBooks a 7.
Hasaan Zia - PeerSpot reviewer
Associate Systems Administrator at Gomotive
User management has become more streamlined and audit processes are easier to handle
There have been some bugs which Zuora support has been unable to fix until now. For example, when we initiate sandbox refreshes, access of users who are only in the sandboxes gets wiped off, forcing me to recreate their accounts from scratch, although their entries exist in Zuora One ID, creating confusion and manual work. It has been a year and a half since this issue arose, and I believe it should have been fixed by now, as it is a significant problem when kicking off sandbox refreshes. Additionally, we faced issues with new payment method types rolled out in Q1 2025 that created confusion as they reflected under users' names, which should not happen.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"QuickBooks is easy-to-use software."
"They have, "Let's walk you through it," introductions, to show you how to use it."
"One of the aspects I appreciate the most is its remarkable user-friendliness."
"Valuable features include ease of use, compatibility with Windows, and the easily customizable platform."
"QuickBooks is known for its inventory and manufacturing features, it's a versatile accounting software that covers various aspects of financial management."
"It gave me excellent tracking of my finances."
"Gives me the ability to do deep dives into accounting research."
"The most valuable feature of QuickBooks Desktop is its ability to import into QuickBooks Online files easily."
"The tool's most valuable aspect is its evolution. When I first worked on it, it was a simple platform that handled accounts and basic invoicing. Over the years, I've seen many changes that have enabled it to support complex projects. The help desk now provides solutions for these projects, which wasn't initially possible. The most important thing about Zuora is its ability to handle complexity through workflows, essentially automating the invoicing process."
"​It has made billing a reliable business function and provided the structure needed to optimize all of our billing processes.​"
"I am happy with the support team."
"We have so many options for reporting, whether you want structured data or automation."
"Zuora is an end-to-end solution that handles orders, payments, and licensing. Its robust billing engine manages all billing aspects, including debit memos. Zuora's rate plan charges offer the flexibility needed in the subscription business, allowing for easy product configuration."
"It's an end-to-end solution for managing subscriptions."
"Zuora supports multiple pricing models. There are one-time usages, flat fees, per unit, tiered, and consumption-based models."
"​It is some of the most responsive support that I have encountered.​"
 

Cons

"In terms of expansion, we stopped using QuickBooks POS at some point because you can’t scale. We couldn’t scale to more than 32 locations when the business grew. The scalability, support and price could be improved."
"Technical support could be easier to reach."
"We would like to have data conversion and upload applications included, without having to pay separately for them."
"The only concern that I've always had, and it's been a consistent issue that I've heard from others, which is when a file is exported from QuickBooks Desktop and imported into QuickBooks Online, there are accounts that are inactivated or deleted and duplicated. I don't know if it's a bug in the system or what it is, but there's the chart of accounts and the issue is always in the chart of accounts."
"It would be beneficial to enhance inventory and manufacturing features, as it currently depends on third-party applications like Fishbowl Inventory to address these specific needs."
"In their journal entries, you cannot use Accounts Payable or Accounts Receivable more than once. For example, I owe company "A" $100, so company "A" is Accounts Payable, and I just want to list it one by one by one. If I want to add more companies, say, company "B" with $200, I can't list Accounts Payable in that entry. I would have to just say, company "A", $100, company "B", $200, Accounts Payable, $300." That's a shortcoming of it."
"The customer response team is slow and sometimes causes the user to have a loss."
"The solution's import function can be quite complex and not as smooth. Importing data is a more complex process compared to the straightforward export feature."
"While fetching the data, I had faced some issues."
"We don't know everything like the development team does. We are focused on operational tasks. I want to extend my knowledge of creating workflows and understand what the development team is doing. With replenishment orders sent after a certain frequency (like every three months), there's a problem if a subscription is canceled with a future date—it cancels on the same date instead."
"Unlike Zoho, the main page doesn't contain everything. You have to click a button to reveal multiple options; even within those, there are further layers of options to navigate through."
"Some areas that could be improved include the API rate limit."
"The solution must add more programming languages to build logic."
"There are a few areas for improvement. Some APIs aren't working in amendment-based subscriptions."
"Very rarely, maybe once every two months, the platform might be slow for a day or two. We usually receive notifications about these issues, which seem to stem from connectivity errors or similar issues."
"I would build dynamic retry functionalities directly into the core product and enhance their integrations with all payment gateways."
 

Pricing and Cost Advice

"They're trying to catch up with more expensive platforms, so they switched to a subscription model, which makes it even more expensive."
"The pricing is considered reasonable and reflects the value provided, falling neither in the extremely expensive nor very cheap category."
"When I first started, the only other options were the very expensive programs. QuickBooks Desktop you can find anywhere between $200 and $300 on Amazon or Costco."
"It is a bit on the high side, but it is affordable."
"Regarding pricing, QuickBooks needs to make its point-of-sale system more affordable to onboard more small businesses. Many retail stores need a retail ERP, and QuickBooks POS is a good option. The pricing is a barrier for some businesses. If QuickBooks offered a more affordable package, it would be easier for businesses to choose QuickBooks POS and get the benefits of a retail ERP. It also gives you discounts."
"The price point is higher because you are paying for a whole year in advance. They recently moved to subscription pricing."
"QuickBooks is an amazingly priced solution since it's a very cheap product, making it so good for small organizations since you can get a lot out of it without paying a large amount."
"It is relatively expensive."
"The solution is worth the price."
"Negotiate aggressively. Continue to push on cost until you feel comfortable.​"
"Explore multiple options for implementation."
"The tiered pricing model is costly."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Outsourcing Company
8%
Manufacturing Company
7%
Comms Service Provider
7%
Computer Software Company
19%
Legal Firm
9%
Financial Services Firm
7%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise13
 

Questions from the Community

What is your experience regarding pricing and costs for QuickBooks Desktop?
The pricing, setup cost, and licensing cost have different levels, including simple, basic, essential, plus, enterprise, or advanced. The advanced rate is $275 per month.I find it cost-effective in...
What needs improvement with QuickBooks Desktop?
Regarding improvements or enhancements in QuickBooks, there is limited customization that QuickBooks Online supports regarding reports. It's too rigid for complex financial analysis. Data visualiza...
What is your primary use case for QuickBooks Desktop?
The main use cases for QuickBooks currently involve applying taxes on orders, estimated and any kind of exemption that is applying on the orders. Our team is doing an API call with our server, and ...
What is your experience regarding pricing and costs for Zuora?
The pricing, setup cost, and licensing are managed by the company management, not by me.
What needs improvement with Zuora?
Based on my hands-on experience, there are areas where Zuora could improve, specifically invoicing reversal restrictions. Zuora has limitations when an invoice is already split, making it challengi...
What is your primary use case for Zuora?
Zuora Billing and Zuora Revenue serve as our main use case for subscription management, invoicing, and billing of the automation, proration calculations, and all the revenue recognition part. A spe...
 

Comparisons

 

Overview

 

Sample Customers

West Egg
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Find out what your peers are saying about QuickBooks vs. Zuora and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.