There is not much change required in the product itself, but I feel some of the documentation for developers needs improvement. Not everything that is being developed in Zuora is available in the documentation. Clear documentation is needed that explains what will happen if you go one route versus another. Comparing to the last two years, Zuora is very well designed now and well updated. On each release, they are bringing something new which is very helpful. Currently, 80% to 85% of everything is working well for me. The remaining 15% relates to new features that were released recently, for which we do not have hands-on experience. If we had that hands-on training, we could understand how these features will be useful. The documentation that has been provided exists, but it is not particularly useful. They simply simplify the documentation to say this is the step where you have to go and configure, but we need to understand the use of it, when we would use those configurations, and when we would develop with them.
