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Pulseway vs ScienceLogic comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Pulseway
Ranking in Network Monitoring Software
51st
Ranking in Server Monitoring
19th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
6
Ranking in other categories
Remote Monitoring and Management (RMM) (13th)
ScienceLogic
Ranking in Network Monitoring Software
23rd
Ranking in Server Monitoring
9th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
46
Ranking in other categories
Event Monitoring (6th), Unified Communications Monitoring (1st), IT Infrastructure Monitoring (17th), IT Operations Analytics (10th), Cloud Monitoring Software (14th), AIOps (11th)
 

Mindshare comparison

As of September 2026, in the Network Monitoring Software category, the mindshare of Pulseway is 0.6%, up from 0.2% compared to the previous year. The mindshare of ScienceLogic is 1.4%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
ScienceLogic1.4%
Pulseway0.6%
Other98.0%
Network Monitoring Software
 

Featured Reviews

reviewer2132892 - PeerSpot reviewer
Owner at Hogan's Systems Consulting, LLC
Great notifications, a wide variety of features, and excellent monitoring capabilities
It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop. It's nice to be able to do things remotely using my phone; however, in many cases, it would be very helpful to be able to do things from a desktop or laptop computer. This would be especially useful for things like remote access to computers. It's too hard to do much on a Windows computer using a tiny phone screen. Being able to do things from a desktop or laptop computer would be much more productive.
Michael Wenn - PeerSpot reviewer
CEO / Co-Founder at Aiops ltd
Offers comprehensive monitoring and tool consolidation but integration complexity needs improvement
There is room for improvement in the speed of setting up the service and integrating PowerPacks. Although these prebuilt features are great, there is considerable complexity in bringing them together to create a unified dashboard. Even with many good integrations and deep visibility, the implementation takes time, especially when it doesn't involve these integrations. While some other companies have easier APIs, using this solution demands significant expertise. It's challenging for new customers to implement independently. The implementation speed of non-PowerPack or non-out-of-the-box integrations should be improved. Additionally, the AI automation feature is not yet very rich due to resource constraints supporting a wide platform.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"They provide a lot of features; it's good and easy software."
"It has made life a lot easier for the administrators."
"One of the applications I have used the most was to troubleshoot users and I've never faced difficulties or issues with the application itself."
"The setup is simple."
"So this solution allows for 24/7 support and is very handy."
"It gives you remote control and has a mobile app."
"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."
"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."
"I'm satisfied with ScienceLogicfor for what they can offer today because they can offer both serverless connectivity and agent connectivity."
"Since it is a SaaS-based product, the setup is not very difficult."
"ScienceLogic was good at proactively identifying problems and could turn a 45-minute outage into a 20-minute outage or even catch early warning signs and solve issues in advance."
"Customer Service is fantastic."
"One of the valuable features is rapid dashboards."
"The best feature is how customizable the platform is, as it can be integrated into various systems and processes and customized to the client's liking."
"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."
"The Power Packs that are available are amazing."
 

Cons

"Remote Desktop Assistance for Mac endpoints - not having this functionality is a major inconvenience in having to have two systems for clients using this platform."
"Support needs to be improved because we've sometimes had to wait 24 hours to get a response."
"They have good technical support but it's not excellent."
"However, the solution does not allow you to make a script for just one customer, so it would be great if that is improved."
"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."
"There are some bugs or glitches."
"Sometimes the speed is a problem. When I've been remote controlling people, from time to time, there were some issues with people in Hong Kong."
"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."
"Reporting needs to be improved. It was sold as a tool we could use for our clients and it was a complete failure."
"Turning it on was pretty straightforward but getting it configured was a Herculean task and a lot of work."
"ScienceLogic should provide detailed documents to customer as the current documents are not sufficient."
"Usability is important. The interface is nice, but very complex and requires lots of learning involved in managing and navigating the product."
"The reporting module needs work."
"ScienceLogic could improve the implementation, it could be made easier."
"Use the professional services proposed solution to support private MIBs, we are encountering what appears to be poling time outs, which creates false positives."
"They should add CLI command modes​ and scripts for high performance."
 

Pricing and Cost Advice

Information not available
"The pricing model for ScienceLogic could improve."
"Its price could be lower, but for what you pay, you got a lot of value from its features and functionalities. Customers always want a discount or a cheaper solution."
"Plan for adding more to it. Once you see EM7 in action, you will want to keep adding systems to monitor."
"The solution is license-based. It's between $8 and $15, depending on what you need from the product."
"Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device."
"It comes with the OS built in, so no need to purchase an OS license or DB license."
"I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."
"My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price."
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Top Industries

By visitors reading reviews
Construction Company
12%
Outsourcing Company
10%
Computer Software Company
9%
Comms Service Provider
9%
Financial Services Firm
11%
Manufacturing Company
10%
Construction Company
10%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise11
Large Enterprise27
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for ScienceLogic?
ScienceLogic is not that expensive and is cost-effective overall.
What needs improvement with ScienceLogic?
I am interested in improving the flexibility of ScienceLogic's user interface, configuration, and customization. I am particularly keen on learning about issues raised by the ScienceLogic support t...
What is your primary use case for ScienceLogic?
Our usual use case of ScienceLogic is as a strategic monitoring tool for all the customers in our company, and because of that reason, all the accounts and projects are migrated from other monitori...
 

Comparisons

 

Overview

 

Sample Customers

Dell, Canon, Siemens, Harvard University, Northwestern University
Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell
Find out what your peers are saying about Pulseway vs. ScienceLogic and other solutions. Updated: August 2026.
911,994 professionals have used our research since 2012.