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Pulseway vs ScienceLogic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Pulseway
Ranking in Network Monitoring Software
49th
Ranking in Server Monitoring
18th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
6
Ranking in other categories
Remote Monitoring and Management (RMM) (14th)
ScienceLogic
Ranking in Network Monitoring Software
29th
Ranking in Server Monitoring
12th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
46
Ranking in other categories
Event Monitoring (6th), Unified Communications Monitoring (1st), IT Infrastructure Monitoring (19th), IT Operations Analytics (8th), Cloud Monitoring Software (13th), AIOps (13th)
 

Mindshare comparison

As of June 2026, in the Network Monitoring Software category, the mindshare of Pulseway is 0.6%, up from 0.2% compared to the previous year. The mindshare of ScienceLogic is 1.3%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
ScienceLogic1.3%
Pulseway0.6%
Other98.1%
Network Monitoring Software
 

Featured Reviews

Pieter Plas - PeerSpot reviewer
Owner at Beerepoot Automatisering B.V.
A solution with a great monitoring system and ability to control access remotely
The initial setup was straightforward. Deployment depends on the size of a customer. We make the customer in the enterprise server, and there is a download per customer for the installation package. We can also roll it out very easily, and when we install it on one or two systems, it explores the network for more systems. We can then fire a deployment package on the other systems. So in one hour, we can do a lot. Most of the time, 90% of the work is very easy, and the last 10% are the business-critical systems from a customer. Also, we manually install important customer systems, like special applications where we like to monitor specific services in the server itself.
Pallagani Siva Koteswararao - PeerSpot reviewer
Assistant Consultant at Tata Consultancy
Comprehensive monitoring streamlines operations with room for user support enhancement
I am interested in improving the flexibility of ScienceLogic's user interface, configuration, and customization. I am particularly keen on learning about issues raised by the ScienceLogic support team. Whenever we encounter difficulties, I raise vendor cases and am eager to deepen my understanding of those cases. Additionally, I want to learn more about ScienceLogic's dashboards, which display crucial metrics about collectors, their health, and devices aligned to them. The dashboard should be more detailed. Regarding improvements to ScienceLogic's technical support, my last company was IBM in India, and I worked on IBM MQ monitoring until my last day. I engaged with the LogicMonitor support team for MQ-level incidents, but these issues remained unresolved even after 10 to 15 days. On my last working day, I assisted with one such vendor case, and I am unsure if that issue was ever resolved. ScienceLogic's technical support should respond more efficiently in terms of time. During my time working on MQ-level cases, including a power pack upgrade that did not fix the issues faced, I provided all necessary steps with the help of the middleware team. However, there were still gaps that needed addressing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."
"They provide a lot of features; it's good and easy software."
"One of the applications I have used the most was to troubleshoot users and I've never faced difficulties or issues with the application itself."
"So this solution allows for 24/7 support and is very handy."
"The setup is simple."
"The solution has great workflow and server modules."
"It gives you remote control and has a mobile app."
"Using this platform has allowed us to reach and assist our remotely based clients, regardless of their location provided they have an internet connection."
"Since it is a SaaS-based product, the setup is not very difficult."
"I'm satisfied with ScienceLogicfor for what they can offer today because they can offer both serverless connectivity and agent connectivity."
"The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs."
"It has good monitoring capabilities across cloud environments, data centers, and hybrid environments."
"The most valuable features of ScienceLogic are AI and machine learning."
"ScienceLogic is multi-tenant from the ground up, starting at the code level."
"The customer service at ScienceLogic is one of the best I've experienced over the last 13 years of my career."
"We were able to increase the monitoring coverage of both our legacy and public cloud based infrastructures, while also cutting costs by over $2 million across a five year period."
 

Cons

"Remote Desktop Assistance for Mac endpoints - not having this functionality is a major inconvenience in having to have two systems for clients using this platform."
"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."
"Sometimes the speed is a problem. When I've been remote controlling people, from time to time, there were some issues with people in Hong Kong."
"Support needs to be improved because we've sometimes had to wait 24 hours to get a response."
"They have good technical support but it's not excellent."
"There are some bugs or glitches."
"However, the solution does not allow you to make a script for just one customer, so it would be great if that is improved."
"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."
"The overall product rating is six out of ten. It's suitable for specific customers, although slower in implementation and offering tougher ROI compared to some."
"Error information doesn’t have a good information if something goes wrong while doing a device discovery (I tried this a while back- couldn’t be more specific)."
"One of the main areas for improvement would be the reporting section of ScienceLogic."
"They should add CLI command modes​ and scripts for high performance."
"Addressing duplicate IPs: There is the ability to edit the DB and fix this, but adding some logic to understand them would be a plus."
"The reporting module needs work."
"There is room for improvement in the speed of setting up the service and integrating PowerPacks."
"One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks."
 

Pricing and Cost Advice

Information not available
"My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price."
"The solution is license-based. It's between $8 and $15, depending on what you need from the product."
"The license of ScienceLogic is based on how many endpoints are used. The number of monitoring points you want to have."
"Plan for adding more to it. Once you see EM7 in action, you will want to keep adding systems to monitor."
"It comes with the OS built in, so no need to purchase an OS license or DB license."
"Its price could be lower, but for what you pay, you got a lot of value from its features and functionalities. Customers always want a discount or a cheaper solution."
"The pricing model for ScienceLogic could improve."
"I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."
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Top Industries

By visitors reading reviews
Construction Company
11%
Computer Software Company
9%
Comms Service Provider
8%
Outsourcing Company
8%
Financial Services Firm
12%
Manufacturing Company
11%
Construction Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise11
Large Enterprise27
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for ScienceLogic?
ScienceLogic is not that expensive and is cost-effective overall.
What needs improvement with ScienceLogic?
I am interested in improving the flexibility of ScienceLogic's user interface, configuration, and customization. I am particularly keen on learning about issues raised by the ScienceLogic support t...
What is your primary use case for ScienceLogic?
Our usual use case of ScienceLogic is as a strategic monitoring tool for all the customers in our company, and because of that reason, all the accounts and projects are migrated from other monitori...
 

Comparisons

 

Overview

 

Sample Customers

Dell, Canon, Siemens, Harvard University, Northwestern University
Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell
Find out what your peers are saying about Pulseway vs. ScienceLogic and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.