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ObserverLIVE vs Pulseway comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ObserverLIVE
Ranking in Network Monitoring Software
104th
Average Rating
0.0
Reviews Sentiment
8.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Pulseway
Ranking in Network Monitoring Software
51st
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
6
Ranking in other categories
Server Monitoring (19th), Remote Monitoring and Management (RMM) (13th)
 

Mindshare comparison

As of September 2026, in the Network Monitoring Software category, the mindshare of ObserverLIVE is 0.3%, up from 0.1% compared to the previous year. The mindshare of Pulseway is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Pulseway0.6%
ObserverLIVE0.3%
Other99.1%
Network Monitoring Software
 

Featured Reviews

M
IT manager at Mannai
Seamless packet analysis, deep visibility, and end-to-end network monitoring
We have experience with the VIAVI solutions, specifically the ObserverLIVE platform, which we use for network performance monitoring VIAVI helps by providing deep visibility on packet analysis end-to-end, which assists in identifying issues quickly and efficiently. VIAVI is very strong when it…
reviewer2132892 - PeerSpot reviewer
Owner at Hogan's Systems Consulting, LLC
Great notifications, a wide variety of features, and excellent monitoring capabilities
It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop. It's nice to be able to do things remotely using my phone; however, in many cases, it would be very helpful to be able to do things from a desktop or laptop computer. This would be especially useful for things like remote access to computers. It's too hard to do much on a Windows computer using a tiny phone screen. Being able to do things from a desktop or laptop computer would be much more productive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"VIAVI is very strong when it comes to packet analysis, especially with SDN, ACI, and Cx."
"They provide a lot of features; it's good and easy software."
"The solution has great workflow and server modules."
"One of the applications I have used the most was to troubleshoot users and I've never faced difficulties or issues with the application itself."
"It gives you remote control and has a mobile app."
"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."
"It has made life a lot easier for the administrators."
"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."
"So this solution allows for 24/7 support and is very handy."
 

Cons

"VIAVI needs to include a Simple Network Monitoring Protocol (SNMP) for end-to-end monitoring solutions."
"There are some bugs or glitches."
"They have good technical support but it's not excellent."
"Remote Desktop Assistance for Mac endpoints - not having this functionality is a major inconvenience in having to have two systems for clients using this platform."
"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."
"Sometimes the speed is a problem. When I've been remote controlling people, from time to time, there were some issues with people in Hong Kong."
"However, the solution does not allow you to make a script for just one customer, so it would be great if that is improved."
"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."
"Support needs to be improved because we've sometimes had to wait 24 hours to get a response."
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Top Industries

By visitors reading reviews
No data available
Construction Company
12%
Outsourcing Company
10%
Computer Software Company
9%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ObserverLIVE?
The price is reasonable. I would rate it nine out of ten for cost-effectiveness.
What needs improvement with ObserverLIVE?
VIAVI needs to include a Simple Network Monitoring Protocol (SNMP) for end-to-end monitoring solutions. Currently, it lacks the ability to measure the health and status of devices such as switches ...
What is your primary use case for ObserverLIVE?
We have experience with the VIAVI solutions, specifically the ObserverLIVE platform, which we use for network performance monitoring.
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Comparisons

 

Overview

 

Sample Customers

Exmark Manufacturing, Foskor, US Deptartment of Veteran Affairs
Dell, Canon, Siemens, Harvard University, Northwestern University
Find out what your peers are saying about Zabbix, SolarWinds, Datadog and others in Network Monitoring Software. Updated: September 2026.
912,565 professionals have used our research since 2012.