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ObserverLIVE vs Pulseway comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ObserverLIVE
Ranking in Network Monitoring Software
105th
Average Rating
0.0
Reviews Sentiment
8.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Pulseway
Ranking in Network Monitoring Software
50th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
6
Ranking in other categories
Server Monitoring (18th), Remote Monitoring and Management (RMM) (14th)
 

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of ObserverLIVE is 0.3%, up from 0.1% compared to the previous year. The mindshare of Pulseway is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Pulseway0.6%
ObserverLIVE0.3%
Other99.1%
Network Monitoring Software
 

Featured Reviews

M
IT manager at Mannai
Seamless packet analysis, deep visibility, and end-to-end network monitoring
We have experience with the VIAVI solutions, specifically the ObserverLIVE platform, which we use for network performance monitoring VIAVI helps by providing deep visibility on packet analysis end-to-end, which assists in identifying issues quickly and efficiently. VIAVI is very strong when it…
Pieter Plas - PeerSpot reviewer
Owner at Beerepoot Automatisering B.V.
A solution with a great monitoring system and ability to control access remotely
The initial setup was straightforward. Deployment depends on the size of a customer. We make the customer in the enterprise server, and there is a download per customer for the installation package. We can also roll it out very easily, and when we install it on one or two systems, it explores the network for more systems. We can then fire a deployment package on the other systems. So in one hour, we can do a lot. Most of the time, 90% of the work is very easy, and the last 10% are the business-critical systems from a customer. Also, we manually install important customer systems, like special applications where we like to monitor specific services in the server itself.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"VIAVI is very strong when it comes to packet analysis, especially with SDN, ACI, and Cx."
"It gives you remote control and has a mobile app."
"One of the applications I have used the most was to troubleshoot users and I've never faced difficulties or issues with the application itself."
"Using this platform has allowed us to reach and assist our remotely based clients, regardless of their location provided they have an internet connection."
"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."
"So this solution allows for 24/7 support and is very handy."
"It has made life a lot easier for the administrators."
"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."
"The solution has great workflow and server modules."
 

Cons

"VIAVI needs to include a Simple Network Monitoring Protocol (SNMP) for end-to-end monitoring solutions."
"Remote Desktop Assistance for Mac endpoints - not having this functionality is a major inconvenience in having to have two systems for clients using this platform."
"Support needs to be improved because we've sometimes had to wait 24 hours to get a response."
"Sometimes the speed is a problem. When I've been remote controlling people, from time to time, there were some issues with people in Hong Kong."
"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."
"There are some bugs or glitches."
"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."
"They have good technical support but it's not excellent."
"However, the solution does not allow you to make a script for just one customer, so it would be great if that is improved."
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Top Industries

By visitors reading reviews
No data available
Construction Company
11%
Computer Software Company
9%
Outsourcing Company
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ObserverLIVE?
The price is reasonable. I would rate it nine out of ten for cost-effectiveness.
What needs improvement with ObserverLIVE?
VIAVI needs to include a Simple Network Monitoring Protocol (SNMP) for end-to-end monitoring solutions. Currently, it lacks the ability to measure the health and status of devices such as switches ...
What is your primary use case for ObserverLIVE?
We have experience with the VIAVI solutions, specifically the ObserverLIVE platform, which we use for network performance monitoring.
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Comparisons

 

Overview

 

Sample Customers

Exmark Manufacturing, Foskor, US Deptartment of Veteran Affairs
Dell, Canon, Siemens, Harvard University, Northwestern University
Find out what your peers are saying about Zabbix, SolarWinds, Datadog and others in Network Monitoring Software. Updated: June 2026.
905,526 professionals have used our research since 2012.