We performed a comparison between Prisma SD-WAN and VMware SD-WAN based on real PeerSpot user reviews.
Find out in this report how the two Software Defined WAN (SD-WAN) Solutions solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"I like the link monitoring and analytics. These are the features that set Prisma apart from other products. Prisma works well with large, complex networks. One of my clients is a top bank in the United States, and Prisma has performed well for that customer."
"The gateway is available on the cloud which allows you access from anywhere and still connects to your home gateway."
"It is flexible to use the internet connection via local breakouts without going to data centers."
"Prisma SD-WAN is intuitive. We have a better idea of the different tools we can use and jump between the menus quickly."
"I like that the integration with Palo Alto is easy."
"Prisma's analytics provide a lot of valuable data. I like the internet health chart that shows latency, dropped packets, MOS for data quality, etc. It also runs a continuous speed test in the background. I've used it multiple times to troubleshoot internet connections when the service provider has attempted to claim nothing is wrong with the circuit. It gives me data to send them showing we're not getting the speed we should, or there is constant packet loss."
"From the main controller, we can administer the customer's devices, QoS, network, and traffic. We can monitor it and we can change and create policies as well as upgrade the software. We can totally control a customer's network from one site, the Prisma SD-WAN portal."
"Prisma supports all of the applications we're currently using."
"When extra capacity is needed, we can get it very quickly."
"The most valuable features are the orchestration layer, plug and play capabilities, and also the fact that you can either configure it as a full mesh or hard install."
"The biggest feature is called D.M.P.O., or Dynamic Multipath Optimization, which is one of the technologies that they use to deliver or ensure data integrity."
"VeloCloud developed DMPO to increase performance and connectivity."
"Initially, we had a scattered environment, but VMware SD-WAN helped us achieve centralization, which was beneficial."
"Increases the performance of applications and is easy to deploy."
"SD-WAN is cloud-based and you can manage multiple sites within one single pane of glass."
"In my experience, the setup process has been fairly straightforward."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Prisma SD-WAN's technical support should be improved."
"The tool needs to work on price and complexity."
"There are two parallel things that we want Palo Alto to work on. First, customers want a unified appliance that does the work of all firewalls in addition to SD-WAN. Second, the cloud presence should be completely automated. If I purchase the SASE architecture, I shouldn't worry about deployments in Prisma Access or on Prisma SD-WAN. It should be deployed in one go."
"I would also like to see improvement in the product training for customers. Palo Alto has not initiated very much training but they have to do so because this is a new product. If you have experience in a legacy environment, and you are moving to Prisma SD-WAN, you don't have a training framework. That is one of the disadvantages."
"The only con is the pricing because it's more premium."
"Sometimes, during the product's initial setup phase, bypass pair or couple ports don't come up normally, and it requires an hour and a half to troubleshoot to reset the box from Prisma SD-WAN to factory default."
"Prisma could be a little cheaper."
"Customer support is our biggest pain point. The quality of support has gone down a little since we initially deployed this product. I don't know if this is due to turnover at Palo Alto or a lack of training. It is now taking one or two days to get an initial response that says, "Hey, we've looked into this, can you pull this data for us?" In the past, we'd immediately get a response."
"There is no security included, which is something that should be improved."
"I would like for them to upgrade to 5G integration. Our customers have 4G now and the connectivity isn't good. It should be much faster."
"VeloCloud needs improvement in terms of its security features."
"VMware SD-WAN could be improved with more automation and more integration, but each vendor could use these improvements."
"I would like to improve the tool’s cloud security features. I would like to see high-throughput hardware requests in the product’s next release. The solution should also support multiple gigs which could be around ten."
"There is still room for improvement in support and security, especially in enhancing the SASE aspect of the platform."
"I would like to see more features added to increase visibility."
"They need to start focusing on the security functionality. They should find a way to embed the next-generation firewall functionality within the architecture. They should move more into applying SASE tenants to what they're doing."
Prisma SD-WAN is ranked 4th in Software Defined WAN (SD-WAN) Solutions with 11 reviews while VMware SD-WAN is ranked 3rd in Software Defined WAN (SD-WAN) Solutions with 50 reviews. Prisma SD-WAN is rated 8.6, while VMware SD-WAN is rated 8.2. The top reviewer of Prisma SD-WAN writes "A stable tool that offers a good uptime and ensures a return on investment". On the other hand, the top reviewer of VMware SD-WAN writes "To fully utilize cloud vendors' hardware networking, Microsoft and VMware support everything". Prisma SD-WAN is most compared with Prisma Access by Palo Alto Networks, Cisco SD-WAN, Meraki SD-WAN, Fortinet FortiGate and Cato SASE Cloud Platform, whereas VMware SD-WAN is most compared with Cisco SD-WAN, Fortinet FortiGate, Meraki SD-WAN, Cato SASE Cloud Platform and Peplink SpeedFusion. See our Prisma SD-WAN vs. VMware SD-WAN report.
See our list of best Software Defined WAN (SD-WAN) Solutions vendors, best WAN Edge vendors, and best Secure Access Service Edge (SASE) vendors.
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