TeamViewer Business and Polycom RealPresence Clariti are competing in the collaboration technology category. Polycom RealPresence Clariti seems to have the upper hand due to its robust features and enhanced communication experience, despite its higher cost.
Features:TeamViewer Business offers remote access and control, seamless connectivity across devices, and a user-friendly interface. Polycom RealPresence Clariti excels with high-quality video and audio, extensive interoperability with various systems, and strong security protocols.
Room for Improvement:TeamViewer Business could enhance multi-monitor support, improve integration capabilities with other tools, and expand its video conferencing features. Polycom RealPresence Clariti could simplify its interface, reduce its deployment complexity, and offer more affordable pricing tiers for smaller businesses.
Ease of Deployment and Customer Service:TeamViewer Business ensures a smooth deployment experience with minimal technical hurdles supported by efficient customer service. Polycom RealPresence Clariti, although more complex in deployment due to advanced features, compensates with robust support to streamline the process.
Pricing and ROI:TeamViewer Business attracts small to medium enterprises with a lower initial cost and scalable pricing, resulting in a quicker ROI. Polycom RealPresence Clariti requires a higher upfront investment but offers significant long-term ROI with its superior communication infrastructure and capabilities.
| Product | Market Share (%) |
|---|---|
| TeamViewer Business | 4.4% |
| Polycom RealPresence Clariti | 1.7% |
| Other | 93.9% |
| Company Size | Count |
|---|---|
| Small Business | 41 |
| Midsize Enterprise | 34 |
| Large Enterprise | 32 |
RealPresence Clariti is simple, powerful, cloud-ready collaboration infrastructure software for businesses of all sizes that connects people with HD voice, video, content and web collaboration.
TeamViewer Business is a license aimed at small teams and companies, developed to facilitate remote connectivity with features suitable for various business needs.
Providing access without user passwords, TeamViewer Business enhances productivity by allowing remote support across multiple platforms. It simplifies IT operations, connecting to PCs, laptops, servers, and mobile devices even in low-bandwidth situations. Two products, TeamViewer Remote and TeamViewer Tensor, extend its core features, with Tensor catering to large enterprises requiring advanced solutions.
What are the key features of TeamViewer Business?Industries leverage TeamViewer Business for remote desktop support, assisting in troubleshooting, software upgrades, and training. Companies manage both staff and clients remotely, ensuring technical challenges are handled seamlessly, promoting collaboration and facilitating remote meetings. IT teams use it to maintain operations without needing a physical presence, making it valuable across sectors.
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