Planisware helpfully distributes incremental updates on a quarterly schedule. Extent of the client base and collective user expectations push priority improvements into new versions and resolve rare technical glitches rapidly. What any single user or small client may earnestly request for increasing productivity may take years for development to start—unless one pays rather dearly for underwriting special services from Planisware’s offshore support group. Individual users, particularly those who suddenly lack affiliation with a paying client between jobs have been bottom priority in my experience. Service tickets don’t apply for this category of formerly active users. I recommend that Planisware provides formerly active users privilege of connectivity with Planisware “playground” environments that are periodically refreshed with a current release version. This new option would cultivate “hands on” proficiency in the overall Planisware user community.
