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Netgate pfSense vs Zyxel Unified Security Gateway comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
581
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Firewalls (1st), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
Netgate pfSense
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
220
Ranking in other categories
Firewalls (2nd)
Zyxel Unified Security Gateway
Average Rating
6.6
Reviews Sentiment
4.9
Number of Reviews
4
Ranking in other categories
Unified Threat Management (UTM) (13th)
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
Manager, Information Technology Operation/Presales at TechMonarch
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
MC
Chief information security officer at Center for Information Management, Inc.
Provides visibility that enables users to make data-driven decisions
pfSense flexibility overall is pretty good. They are making some really big improvements. That said, they're a long way from enterprise. They advertise things that they don't have. I've worked for probably 30% of the Corporate 100, and they won't tolerate the high availability and it being as buggy as it is. The fact that if you configure it incorrectly without any visual indications that it's not done in the way Netscape does, then it will not only break the firewall, it will break both firewalls. The only way you can even try to recover is by getting new images from Netgate. You have to open up a tech support case, download the image for, then reimage the firewalls, and reapply your configuration. The fact that you can completely brick your firewalls just by having a configuration that they allow, and they don't even don't tell you there's a problem until they both go down. That's totally unacceptable in an enterprise. As a standalone firewall, they're excellent. As an enterprise, we're not touching it with a ten-foot pole. It’s difficult to configure and use add-on features. It's really easy to add them. On the website, they say “Oh, we do this, this, and this.” However, they do a lot through third-party add-ons. The problem is, if there's any problems at all, the very first thing they want you to do is disable those add-ons. So that's not really supporting anything. There are two ways that firewalls are viewed: talking to the firewall and talking through the firewall. If you're talking about “to the firewall,” then it's a very robust, very secure firewall. However, it doesn't have things that they claim helps with protecting data, most of it's third party. If you want to do all these things that are typically associated with enterprise-level firewalls, most of them are done by a third party. It's not actually cooked into their product. I like their OSPF. I wish it was more current. The only bugs that are in the OSPF are ones that have been known about for almost two years. Maybe they're they're victims of their own success. Their growth curve has outstripped their technical support and has outstripped their ability to develop. They're just growing so fast. They're trying to do everything. Updates from third parties can take too long. For example, if there's a problem with a package and no available update is available, you have to wait. Since it's via a third party, there's no definable schedule, as the update needs to come from a third-party open organization with no financial interest to make the process faster. Sometimes, there's more finger-pointing than resolution. In, OSPF, they give you lots of information. However, when it comes to hardcore troubleshooting of different routing zones or things like that, then you had to keep dropping down to the CLI in order to get it. And that's where your experience can change quite a bit. If you're running OSPF on Cumulus or some of the other big routing or switching solutions, then they're running much newer versions of it, which are all bug-patched and fixed. However, pfSense is running on an operating system that is not theirs. They don't necessarily have full control over it. When you get a real enterprise firewall, and when you hook up the redundancy, you expect redundancy to work and be predictable. And never ever will the redundancy crash your system. If you don't create the interfaces in the exact same order on both firewalls every single time, if so much as one interface is out of order, if the command line is different because of the way the operating system works, you will slowly corrupt your configuration to the point where it'll break.
reviewer2399337 - PeerSpot reviewer
Sales and technical consultant at a manufacturing company with 10,001+ employees
User has benefited from stable performance and effective completion of security tasks
I use it mostly for VPN and for some firewall solutions When considering my main use case with VPN, I can say that I got the Zyxel Unified Security Gateway, and it works fine. However, we are thinking about using a different solution based on open source because Zyxel Unified Security Gateway…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Fortinet FortiGate has many functions, and it is one of the best next-generation firewalls with an affordable cost than other vendors."
"The most valuable features of Fortinet FortiGate are the rules and quality of service."
"FortiGate SD-WAN facilitated a smooth transition for our customers between their two internet service providers, ensuring uninterrupted connectivity without any downtime."
"Unified Threat Management (UTM) features."
"I'm pretty happy with its reliability. It is also very scalable."
"The most valuable feature of Fortinet FortiGate SWG is its stability."
"The scalability of Fortinet FortiGate is good."
"The most valuable feature of Fortinet FortiGate is the simple configuration."
"pfSense stands out for its full features and adherence to industry standards."
"The solution is very stable. Issues are rare unless a box gets hit with a power surge or something."
"The most valuable features of pfSense are the high availability that easily allows failover to a backup unit and the Snort integration with pfSense and WireGuard."
"The open-source nature of pfSense, paired with the amount of support we receive, has been great."
"I can manage it easily by myself."
"We generally use it because it's cheap. When we need something more robust we use Barracuda and Sony Wireless Routers. For certain clients, we use pfSense because it's compatible with the VoIP platform."
"PfSense is fairly simple to configure and has a good administration interface."
"I like pfSense's security features."
"This is a capable appliance and the standard features work well for us."
"The most valuable features of the solution stem from web filtering, malware protection, and antivirus."
"The solution can scale well."
"The Zyxel Unified Security Gateway solution is stable and does its job effectively."
 

Cons

"The product's data guard feature should support a USB port when the internet connection is unavailable."
"They could simplify their deployment process, especially when customers have existing devices."
"Web security solutions can be improved."
"The license renewal process, annual renewal price, and the web application firewall features should be improved."
"Fortinet needs to continue to improve network traceability. Other than that, we haven't run into anything that would give me any concern."
"Fortinet FortiGate could improve by having more capabilities for troubleshooting VPN connections. For example, I do get some feedback about the current status, but I could use some history and logging of important events. The information is logged in our Syslog server, but I could use that information from the device. If they could provide a GUI to have some more insight on what's going with my VPN would be useful."
"Fortinet FortiGate needs to improve to be on par with its competitors, such as Palo Alto and Sophos. They are the market leaders. Fortinet FortiGate needs to improve its capabilities. However, we are happy with Fortinet FortiGate."
"Fortinet technical support is lacking, as OEM support is slightly better. Improvement in their technical support could include response time as well as having more technically sound people in tech support."
"PfSense could better utilize the interface and dashboard and include some packages in the built-in solution. For example, pfSense is sharing some other packages. You have to download and configure them within the package manager of pfSense. Some of those important ones, like the IPS and the monitor, could be installed on the solution's image and configured."
"Perhaps the documentation is not clear and because it is supported in the community there is no basic documentation."
"It would be nice if the solution had a wizard for some of the complex functions."
"Their support could be better in terms of the response time."
"From the hardware perspective, it seems like there has been a lot of turnover at Netgate. It comes with the territory because processors and other boards change so fast. But I'd like to see more continuity in the product line and a longer lifespan for a specific series. The operating system side of it has been rock solid, and the appliances have been great. I just want to not support many different appliances. I want one we can standardize for several years."
"It requires more attention to provide a better alternative for open source to small government or educational institutions with reduced budgets in terms of technology."
"Some of the features I am looking for are still not there in pfSense, like, for example, content control. Because I have kids, I want to control the content or what they watch. There is a feature in pfSense called pfBlocker, but it is limited."
"The integration of pfSense with EPS and EDS could be better. Also, it should be easier to get reports on how many users are connecting simultaneously and how sections connect in real-time."
"Sometimes it reboots when you least expect it, and that's the main issue."
"Although manageable, the user interface is a little bit slow and could be improved."
"The product has some scalability and data management issues where improvements are required."
 

Pricing and Cost Advice

"The pricing is very reasonable."
"FortiGate Next Generation Firewall is a very cheap solution."
"Work through partners for the best pricing."
"It is somewhat expensive compared to other solutions such as Sophos."
"We pay about $4,000 for a yearly license, and there aren't any additional fees."
"I think price-wise, the solution is totally reasonable since it has many products to serve, starting from small homes to massive scale sites."
"FortiGate Next-Generation Firewall is cheaper than Cisco or CheckPoint."
"They need to be competitive with other solutions."
"It works quite well for an open source product."
"The solution software does not require a license, it is free. The support contract is about $600 dollars."
"I think Netgate pfSense's TAC or support is a little expensive, considering how inexpensive everything else is."
"All costs are low compared to other solutions. The hardware is stable and cheap."
"This solution provides enterprise-level features at a fraction of the cost of an enterprise firewall."
"There is no licensing fee except for the enterprise support, if you want it."
"It is very suitable in terms of the price. If a client cannot acquire a Netgate appliance, I provide a custom-made appliance, and I install the Community edition of pfSense. It is a very good and affordable solution for enterprises. Some of the clients pay monthly but usually, it is annually."
"I use the product's free version."
"The price of Zyxel Unified Security Gateway is good compared to other similar products in the market."
"This gateway is pretty cheap."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
6%
Comms Service Provider
13%
Computer Software Company
12%
Manufacturing Company
7%
Educational Organization
6%
Comms Service Provider
21%
Computer Software Company
11%
Outsourcing Company
8%
Non Profit
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business357
Midsize Enterprise133
Large Enterprise189
By reviewers
Company SizeCount
Small Business168
Midsize Enterprise33
Large Enterprise29
No data available
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
Help me find the best open source router
You don't really specify what type of router you are looking for but if you are talking about a gateway router I reco...
How do I choose between Fortinet FortiGate and pfSense?
Fortinet’s Fortigate is a firewall solution we use and are very much satisfied with its performance. We find Fortigat...
What is the difference between PfSense and OPNsense?
Two of the most common and well recognized firewalls, PfSense and OPNsense both support site-to-site IPsec VPN and cl...
What do you like most about Zyxel Unified Security Gateway?
The most valuable features of the solution stem from web filtering, malware protection, and antivirus.
What is your experience regarding pricing and costs for Zyxel Unified Security Gateway?
I cannot definitively comment on whether Zyxel Unified Security Gateway is an affordable product as I haven't done co...
What needs improvement with Zyxel Unified Security Gateway?
The integration capability is quite challenging. The system is very complicated, and many features are hidden. I'm lo...
 

Also Known As

Fortinet FortiGate Next-Generation Firewall
No data available
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Nerds On Site Inc., RKC Development Inc., Expertech, Fisher's Technology, Ncisive, Consulting, CPURX, Vaughn's Computer House Calls, Imeretech LLC, Digital Crisis, Carolina Digital Phone, Technigogo Technology Services, The Simple Solution, SwiftecITInc, Rocky Mountain Tech Team, Free Range Geeks, Alaska Computer Geeks, Lark Information Technology, Renaissance Systems Inc., Cutting Edge Computers, Caretech LLC, GoVanguard, Network Touch Ltd, P.C. Solutions.Net, Vision Voice and Data Systems LLC, Montgomery Technologies, Techforce, Concero Networks, ASONInc, CPS Electronics and Consulting, Darkwire.net LLC, IT Specialists, MBS-Net Inc., VOICE1 LLC, Advantage Networking Inc., Powerhouse Systems, Doxa Multimedia Inc., Pro Computer Service, Virtual IT Services, A&J Computers Inc., Envision IT LLC, CommunicaONE Inc., Bone Computer Inc., Amax Engineering Corporation, QPG Ltd. Co., IT 101 Inc., Perfect Cloud Solutions, Applied Technology Group Inc., The Digital Sun Group LLC, Firespring
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Find out what your peers are saying about Netgate pfSense vs. Zyxel Unified Security Gateway and other solutions. Updated: February 2026.
881,757 professionals have used our research since 2012.