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Netgate pfSense vs Zyxel Unified Security Gateway comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
380
Ranking in other categories
Firewalls (2nd), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Netgate pfSense
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
217
Ranking in other categories
Firewalls (1st)
Zyxel Unified Security Gateway
Average Rating
6.0
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
Unified Threat Management (UTM) (14th)
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
Vincent Hamm - PeerSpot reviewer
I appreciate the depth of what the solution can do and the simplicity of the initial setup
We do a lot of managed services and are currently trying to get people off of L2TP VPN. Apparently, we can download a mobile config file from a configured NetGate device, and we're primarily Apple. We've experimented with it on a device that's not a production device, and we can't seem to get the phase one IPSec set correctly so that the Apple config will accept it. We've tried looking at the documentation but haven't found anything. While it's not the highest priority, it is rather frustrating. We'd like to do this, and the feature is right there, but we can't get it configured. We certainly don't want to try it on a production machine because it will break the current VPN. I would like to download the Apple mobile config so that I can tell it to configure my VPN connection to do that. We have some cross-platform things. So there's also a Windows VPN. You can download a script or a PowerShell, put it on a Windows machine, and it can connect to the VPN. It would be nice if I could say I want Mac only, Windows only, or both. I wish it could configure the IPSec phase one and phase two, or at least give me solid instructions on how to configure that. It doesn't supply out-of-the-box visibility to drive decisions. You get 75 log lines, so if you're trying to troubleshoot something, you have to look at one log and then another. It integrates with SysLog systems, but our customers are not at the level where they want to pay for some third-party SysLog system. Usually, we can get things taken care of fairly quickly. I would like to have the ability to control all my devices from one place. With Ubiquiti, you can get a controller that allows you to control all of your Wi-Fi devices, switches, and routers. From one area, you can switch to that customer and see what's happening in their environment. That's not part of pfSense. I understand why it's not because pfSense is open source and community supported. That's something that someone in the community needs to pick up and run with. It's not something the pfSense can easily implement. If they could, that'd be great.
Alexander Azikov - PeerSpot reviewer
A robust appliance that is reasonably priced and straightforward to set up
Although manageable, the user interface is a little bit slow and could be improved. There are two user interface options available, namely the basic and the advanced. The basic UI is not very good and doesn't have a lot of features, although it is fast. The advanced UI allows me to do whatever I want, but this is where the issue of speed exists. At one of our sites, the CPU utilization was very high, and for no reason. Technical support needs to be more responsive to requests.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has improved our security capabilities."
"There are great templates, so you don't have to customize them if you don't want to. You do have the option to custom create some folders and some reports, however, with what is there, you don't really need to go through extra effort, as they already give you a lot of predefined views of reports and so forth."
"Fortinet FortiGate's ease of management is the most valuable feature."
"The security on offer is very good."
"It can expand easily."
"Some of the key features of the solution is that it has good reporting, you can receive many details from the connection, for example, clients and website information."
"Fortinet FortiGate has many valuable features, such as IDS, and intrusion detection. It has security features that are in part with the technologies that are available in the market."
"I'm pretty happy with its reliability. It is also very scalable."
"Its features rival many of the high cost solutions out there."
"The most valuable features of pfSense are the high availability that easily allows failover to a backup unit and the Snort integration with pfSense and WireGuard."
"It allows me flexibility in hardware size and capabilities while maintaining the exact same interfaces and controls."
"The interface and the integrated services are very useful."
"Super easy to manage. Anyone who has been working with firewalls can handle it."
"It is a robust tool that can replace your consumer-grade firewall router solution."
"Improved service performance and availability through redundancy."
"The initial setup was straightforward, therefore I wanted to continue using the product."
"The solution can scale well."
"This is a capable appliance and the standard features work well for us."
"The most valuable features of the solution stem from web filtering, malware protection, and antivirus."
 

Cons

"Maybe they could make some features more accessible, such as a way to translate directions between two networks that share the same subnets."
"The support we receive when we need to upgrade is not satisfactory and has room for improvement."
"They need to improve their technical support."
"Scalability is one of the disadvantages. When it comes to scalability, you have to actually change the box. If you want to upgrade it, you need to actually change the existing box and probably you take the system off to other sites."
"Fortinet FortiGate could improve by having a frequent ask questions(FAQ) area for people to receive quick answers to popular questions. Additionally, it would be beneficial to have an SMS notification feature. For example, if you cannot access your email you could receive an SMS message."
"The main thing they have to improve in Fortinet FortiGate is the technical support; the rest of the features are good enough. We can handle them, but sometimes you really need support, and in that case, we are not getting it at the proper time."
"The solution could be more user friendly."
"It could use better throughput on some of the smaller boxes for the branch offices."
"This solution is good for small businesses but it is not as stable as other competitors such as Fortinet."
"I'm trying to set up a gaming server for multiplayer games like 7 Days to Die. I spent three or four days trying to publish a private IP address through pfSense to the outside world. Some commercial and consumer-grade routers can do this, specifically gaming routers, but pfSense is not intended for this usage."
"Updating some of the packages can be a bit difficult."
"pfSense would be much more efficient if it allowed exporting the entire configuration of a device after it's been set up."
"The user interface needs improvement. Even though it's a system that's easy to get working upon installation, the configurations are not intuitive."
"I would like to see multiple DNS servers running on individual interfaces."
"I have been using WireGuard VPN because it is a lot faster and more secure than an open VPN. However, in the latest version of pfSense, they have removed this feature, which is one of the main features that I need. They should include this feature."
"Adjustment in the interfaces: I had to adjust those interfaces manually and of course that is a great feature that you can restore it but it is immediately also one point for improvement. If you don't have to adjust, if it's just stamped and it works, that's great."
"Although manageable, the user interface is a little bit slow and could be improved."
"Sometimes it reboots when you least expect it, and that's the main issue."
"The product has some scalability and data management issues where improvements are required."
 

Pricing and Cost Advice

"It is cheaper and more competitive compared to other options. For example, when comparing Palo Alto products to others, Palo Alto tends to be more expensive. If you compare Cisco's platform, including Cisco Meraki, with Fortinet products, you'll notice that Cisco's offerings are generally higher priced than Fortinet's firewall solutions."
"The license of Fortinet FortiGate should be reduced."
"It is expensive. You need to pay for the subscription every year, which is very expensive. The subscription includes technical support and hardware exchange in case of failure."
"Fortinet is reasonable in pricing and licensing. Overall, FortiGate is affordable. The licensing fee can be a little high, depending on the budget for your project."
"The price of the license and warranty can be better because it is very expensive."
"Pricing is lower than Cisco."
"We find the most valuable aspect of this solution is the price. It is affordable, and cheaper than other firewalls."
"Easy to understand licensing requirements."
"It's a very good solution, but it's a bit too expensive for private use."
"The price of pfSense is on par with everything else. It depends on how big an appliance you buy and whether you're purchasing it directly from Netgate. Some rack-mounted systems are expensive—a couple thousand bucks. The one that I use at my house was $700."
"pfSense is open-source, but the support is something that the customer pays for."
"I like the fact that it is open-source."
"I use the product's free version."
"It is an open-source solution."
"Netgate pfSense offers good value for its price."
"Looking at what it does, I think that it is fairly priced."
"This gateway is pretty cheap."
"The price of Zyxel Unified Security Gateway is good compared to other similar products in the market."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Educational Organization
9%
Comms Service Provider
8%
Manufacturing Company
7%
Computer Software Company
16%
Comms Service Provider
12%
Educational Organization
6%
Government
6%
Comms Service Provider
18%
Computer Software Company
17%
Retailer
6%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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Help me find the best open source router
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How do I choose between Fortinet FortiGate and pfSense?
Fortinet’s Fortigate is a firewall solution we use and are very much satisfied with its performance. We find Fortigat...
What is the difference between PfSense and OPNsense?
Two of the most common and well recognized firewalls, PfSense and OPNsense both support site-to-site IPsec VPN and cl...
What do you like most about Zyxel Unified Security Gateway?
The most valuable features of the solution stem from web filtering, malware protection, and antivirus.
What is your experience regarding pricing and costs for Zyxel Unified Security Gateway?
The price of Zyxel Unified Security Gateway is good compared to other similar products in the market.
What needs improvement with Zyxel Unified Security Gateway?
If you have very secure data, Zyxel Unified Security Gateway will not be very useful. My company doesn't have to deal...
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
No data available
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Nerds On Site Inc., RKC Development Inc., Expertech, Fisher's Technology, Ncisive, Consulting, CPURX, Vaughn's Computer House Calls, Imeretech LLC, Digital Crisis, Carolina Digital Phone, Technigogo Technology Services, The Simple Solution, SwiftecITInc, Rocky Mountain Tech Team, Free Range Geeks, Alaska Computer Geeks, Lark Information Technology, Renaissance Systems Inc., Cutting Edge Computers, Caretech LLC, GoVanguard, Network Touch Ltd, P.C. Solutions.Net, Vision Voice and Data Systems LLC, Montgomery Technologies, Techforce, Concero Networks, ASONInc, CPS Electronics and Consulting, Darkwire.net LLC, IT Specialists, MBS-Net Inc., VOICE1 LLC, Advantage Networking Inc., Powerhouse Systems, Doxa Multimedia Inc., Pro Computer Service, Virtual IT Services, A&J Computers Inc., Envision IT LLC, CommunicaONE Inc., Bone Computer Inc., Amax Engineering Corporation, QPG Ltd. Co., IT 101 Inc., Perfect Cloud Solutions, Applied Technology Group Inc., The Digital Sun Group LLC, Firespring
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Find out what your peers are saying about Netgate pfSense vs. Zyxel Unified Security Gateway and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.