Netgate pfSense vs WatchGuard Firebox comparison

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Fortinet Logo
123,063 views|89,961 comparisons
90% willing to recommend
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145,326 views|123,931 comparisons
92% willing to recommend
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18,639 views|14,396 comparisons
95% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on May 30, 2022

We performed a comparison between pfSense and WatchGuard Firebox based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Most pfSense users say that its initial setup is straightforward, but a small percentage disagree, feeling that the setup is complex and requires a higher level of technical expertise. WatchGuard users say that its initial setup is straightforward.

  • Features: Users of both products are for the most part very satisfied with their scalability and stability. pfSense reviewers like its VPN features and say it is robust and performs well but could be more secure. WatchGuard reviewers say it has a good interface, advanced security features, and is reliable. Several WatchGuard users mention that it needs better documentation.

  • Pricing: pfSense is an open-source solution and is free of charge. WatchGuard reviewers feel that its price is fair.

  • Service and Support: pfSense offers commercial support in addition to free online support forums. Reviewers of both solutions report being satisfied with the level of support they receive.

  • ROI: Reviewers for both solutions report seeing an ROI.

Comparison Results: Both products received high marks from reviewers, but WatchGuard ultimately won out in this comparison. According to reviews, WatchGuard appears to be a more secure solution.

To learn more, read our detailed Netgate pfSense vs. WatchGuard Firebox Report (Updated: March 2024).
768,857 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Consolidated our network environment at all locations, but mainly at our datacenter.""Initial setup is straightforward. There weren't too many issues with setting it up. It takes one hour or so.""It has improved our organization with control data.""This solution has solid UTM features combined with a nice GUI.""The CLI and GUI do a good job of putting a lot at your fingertips.""The notable features that I have found most valuable are that it includes the antivirus, and also IPS, and even SD-WAN.""The response is very quick and they can visually resolve our problems in a short period.""Overall, the pricing of the solution is very good. The product offers good value."

More Fortinet FortiGate Pros →

"My company mainly works in the health and educational domain, schools and universities. I prevent the improper use of content from schools and universities. I defend the medical records for the patients in our hospitals. That is the main use case for me for the firewall.""Super easy to manage. Anyone who has been working with firewalls can handle it.""It is a good firewall with good performance.""Its features rival many of the high cost solutions out there.""The gain in performance and security from configuring the VPN connections was significant.""The tools' most valuable feature is load balancing.""The "OpenVPN Client Export" package is really helpful in exporting the VPN client software on most popular devices: iOS/Android, Windows, Mac, Linux, and a handful of SIP handsets.""An incomparable stability is achieved with other firewall systems."

More Netgate pfSense Pros →

"The firewall aspect and the branch office VPNs are the most valuable features... We don't have any issues with it. We don't have to spend a lot of time maintaining it.""Simple to move settings between WatchGuard boxes.""After conducting several tests I found the antivirus is working very well. Additionally, they have a very interesting feature, DNS WatchGuard, which is checking DNS requests for phishing, among other things, and it has caught a lot of unwanted attempts and attacks.""It also provides us with layered security. It has onboard virus scanning features that allow it to scan before something gets to the host. It will also stop a person from going to a site that is known to be bad.""Management and visibility are the most valuable features.""The product's usability is good. It is straightforward and simple. One of the benefits is that it is easy to navigate and intuitive.""Easy to change the model if you need more performance, with good cohesion in the whole lineup of devices.""The most valuable are the VPN and proxy features."

More WatchGuard Firebox Pros →

Cons
"Some of the software stability could improve.""We would like to see an upgrade to the VPN feature, we are using the VPN from outside of our office and there is a limitation to 10 connections, more connections would be suitable.""The solution lacks sufficient filtering.""For the migration, everyone has a firewall in use and I am selling Fortinet. Typically, I am replacing another firewall. Previously, there was a tool available to convert configurations from one firewall, such as Palo Alto, to Fortinet, but this tool is no longer free. If it could be made free again, it would be very beneficial.""In some cases, its initial setup could be hard for customers.""The search tool needs improvement. It's very difficult to search for policies right now.""The solution could be more user friendly.""The captive portal could be improved."

More Fortinet FortiGate Cons →

"The product could offer more integrated plugins.""The Netgate forums and community don’t provide extensive discussions and topics related to every pfSense service.""The user interface can be improved to make it easier to add more features. And pfSense could be better integrated with other solutions, like antivirus.""They can improve the dynamic of the input of IPs from outside.""For the third-party packages, I'd rather have it built-in, like a core feature of pfSense, part of the core model.""The hotspot and the portal feature in this solution are not stable for WiFi access. We use it at least once or twice every day and it crashes. Some modules can be better by improving detection and having new updates. Additionally, we have some issues with clustering and load balancing that could improve.""There could be a way to remote to it through a mobile app. You can always browse through your browser on your mobile phone or tablet, but it would be good to have a dedicated app. I understand that iOS and Android developers are expensive, but there should be a mobile app.""The GUI could use more “bells and whistles”. It's got plenty of info for a Sysadmin but some people like shiny things."

More Netgate pfSense Cons →

"There could also be better reporting. For example, there should be more out-of-the-box management reports.""I haven’t dug deeply into the reporting features yet or if they are working well. However, I have generated several reports and there was too much unnecessary information, in comparison with the reporting features in the Sophos firewall. Sophos' reporting is more readable and easier to configure.""One other shortcoming is that there is no backup for it. We really haven't figured out how we might solve that problem. We may want to put a duplicate in... With WatchGuard, we just have the one box. If that were to fail, we'd probably be really hurting.""We were able to take from an older configuration, build a new one quickly, and get it up and running, which didn't take long, but there was some pain around it.""It would be wonderful if the WatchGuard team develops nice products for threat intelligence.""The data loss protection works well, but it could be easier to configure. The complexity of data loss protection makes it a more difficult feature to fully leverage. Better integration with third-party, two-factor authentication would be advantageous.""The usability could be better, but it is definitely manageable. If we have to go to a backup internet connection, that could be a little bit easier.""The user interface for WatchGuard Firebox has room for improvement. Right now, it's a bit complex to work with and could be easier."

More WatchGuard Firebox Cons →

Pricing and Cost Advice
  • "Fortinet has one or two license types, and the VPN numbers are only limited by the hardware chassis make."
  • "These boxes are not that expensive compared to what they can do, their functionality, and the reporting you receive. Fortinet licensing is straightforward and less confusing compared to Cisco."
  • "Go for long term pricing negotiated at the time of purchase."
  • "Work through partners for the best pricing."
  • "The value is the capability of having multiple services with one unique license, not having the limitation per user licensing schema, like other vendors."
  • "Easy to understand licensing requirements."
  • "​We saved a bundle by not needing all the past appliances from an NGFW.​"
  • "The cost is too high... They have to focus on more features with less cost for the customer. If you see the market, where it's going, there are a lot of players offering more features for less cost."
  • More Fortinet FortiGate Pricing and Cost Advice →

  • "PFSENSE turns out to be very economical, the license is free and for little money you get very good support"
  • "Unless they have specific requirements that demand a particular device, I always suggest pfSense specifically because of the absence of pricing and licensing."
  • "Spend at least $300 or more on a good pfSense box. Use a hard drive, and not a USB flash drive for pfSense storage."
  • "It's open source (and free - as in beer and speech), but also has commercial support."
  • "If you need to buy hardware onto which to install PfSense, go with their boxes on their website, they are great."
  • "It works quite well for an open source product."
  • "From Sonic Wall, their price is much higher, because for every feature that you want to add, you have to pay. I can do the same things with pfSense, but everything is included in one price."
  • "There are a few features not included, and when you have to use those features, you have to pay for them."
  • More Netgate pfSense Pricing and Cost Advice →

  • "Very competitive pricing regarding throughput compared to other alternatives."
  • "Cheap."
  • "The subscription that was purchased is for three years, but it is usually for one year at a time."
  • "The cheapest configuration, for maybe five people, is approximately $500."
  • "The price is so small that I don't pay attention to it anymore. I think we pay a few thousand dollars for two to three years, so about $100 per month. That's for all of our users. There is an additional cost if we want to go with a deeper licensing model, but we just pay for antivirus, IPS, and main product support."
  • "I haven't seen the pricing since 2017, but it was competitive. SonicWall, Barracuda, and WatchGuard were all about the same price when we did our last pricing."
  • "Each one, for the primary unit, was $8,600 and the High Availability unit was $2,000. That's with three years of subscription and support and the Total Security Suite."
  • "We only license our corporate one and the one we have at our DR site, we don't worry about the branches. It doesn't pay for us to license the ones at the branches. What they charge for what they call basic maintenance is extremely high for those little fireboxes."
  • More WatchGuard Firebox Pricing and Cost Advice →

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    Top Answer:We are providing our services to all WatchGuard customers in the region. 
    Top Answer:We just use it as a secondary WiFi device. We're a small office and we needed to set up a WiFi device for a few of our… more »
    Top Answer:We're a hospital and we use it for developing our incoming and outgoing policies, and we also use it for VPN.
    Comparisons
    Also Known As
    FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate
    Learn More
    Netgate
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    Overview

    Fortinet FortiGate enhances network security, prevents unauthorized access, and offers robust firewall protection. Valued features include advanced threat protection, reliable performance, and a user-friendly interface. It improves efficiency, streamlines processes, and boosts collaboration, providing valuable insights for informed decision-making and growth.

    pfSense is a powerful and reliable network security appliance primarily used for security purposes such as firewall and VPN or traffic shaping, network management, and web filtering. It is commonly used by small businesses and managed service providers to protect their customers' networks and enable remote access through VPNs. 

    The solution is praised for its stability, user-friendly interface, scalability potential, open-source nature, free cost, easy installation, firewall capabilities, security features, flexibility, and simplicity. Overall, pfSense is a cost-effective solution for enterprises that need a VPN for their employees.

    pfSense Key Features

    pfSense has many key features and capabilities, including:

    • Strength and accuracy: pfSense is able to always follow either default or custom rules, making it a stronger firewall than some of its competitors. It also filters traffic separately, whether it’s coming from your internal network of devices or the open internet, allowing you to set different rules and policies for each.

    • Flexibility: pfSense can work both as a basic firewall and as a complete security system because it gives you the flexibility to integrate additional features as code where necessary.

    • Open-source: Because it is open-source, not only is pfSense free to use, but community members can contribute to the code to make it a better software.

    • User-friendly: Usually firewall products are not user-friendly because they often include complex settings, options, and features that require fine-tuning. pfSense’s interface is simple, direct, and easy to use.

    • WireGuard Support: Instead of building your own VPN using pfSense, or settling for a commercial VPN provider, you can directly integrate WireGuard with the pfSense firewall.

    • Speed Management and Fault Tolerance: pfSense’s multi-WAN feature allows your system to continue operating in case components fail.

    • Well-supported: pfSense regularly has security and feature updates. It also has a documentation site and a well-informed and knowledgeable support forum.

    Reviews from Real Users

    Below is some feedback from PeerSpot Users who are currently using the solution.

    Bojan O., CEO at In.sist d.o.o., says, “The classic features, such as content inspection, content protection, and the application-level firewall, are the most important."

    Another PeerSpot user, a chef at a media company, explains what he finds most valuable about pfSense: "The plugins or add-ons are most valuable. Sometimes, they are free of charge, and sometimes, you have to pay for them, but you can purchase or download very valuable plugins or add-ons to perform internal testing of your network and simulate a denial-of-service attack or whichever attack you want to simulate. You can also remote and monitor your network and see where the gap is."

    T.O., a VP of Business Development at a tech services company, mentions, "What I found most valuable is the cost of the platform, the flexibility of the platform, and the fact that the ongoing fees are not there as they are with the competitor."



    WatchGuard Firebox is a versatile security solution primarily used for security purposes such as firewalling, VPN, and protecting networks from outside and inside threats. It is also used for routing, multi-factor authentication, vulnerability management, and segregating industrial networks from corporate networks. 

    The product is praised for scalability, stability, user-friendliness, reasonable pricing, and good technical support. Some users use it for web filtering and hosting web pages, while others – for remote access connections and mobile VPNs. Firebox offers great protection, good performance, and flexibility without licensing limitations.

    WatchGuard Firebox Features

    WatchGuard Firebox has many valuable key features, including:

    • Policy management
    • Strong security
    • High performance
    • Network configuration for multiple clients
    • Built-in SD-WAN
    • Application control
    • Threat detection and response
    • Network discovery
    • Intuitive interface

    WatchGuard Firebox Benefits

    Some of the benefits of using WatchGuard Firebox include:

    • IT administrators can create and implement policies for content filtering, VPNs, and network inspections.
    • The solution is easy to set up, manage, and maintain.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by WatchGuard Firebox users.

    PeerSpot user Kelly C., IT Manager at a hospitality company, mentions, “One of the most valuable features is the Gateway AntiVirus. We scan all traffic as it's coming through. We also use spamBlocker to scrub spam. We use content filtering, which is critical in any corporate environment to make sure that people don't surf things they're not supposed to. WatchGuard has a very easy VPN and branch office VPN setup, so we use those pretty extensively too.It's very easy to use. In terms of performance, WatchGuard has always worked well for us. Regarding the reporting, I was in the Dimension server earlier today. It's very powerful. I like it. And the management features are easy to use. I like the fact that I can open up the System Manager client or I can just do it through the web if I'm making a quick change.”

    A Director of Information Technology at a retailer says, “Among the most valuable features is the ease of use — love the interface — of both the web interface and of the WatchGuard System Manager. It's a stable platform. The devices are pretty rock-solid.”

    Jason M., IT Director at a healthcare company, explains, “The policy monitoring and allowing different traffic flows are the most useful features for us; regulating which traffic comes in and out. In terms of the throughput and performance, we don't have a problem or any bottleneck there. We downgraded the size of our appliance because we're a small facility, and what we had before was actually too big. The one we are now going with seems to be doing a great job.” He also adds, “The management feature is pretty nice.”

    Steve R., President and Owner at Peak Communication Systems, Inc., comments, "It saves us time in the respect that we now have the template built for it so we can get in and get it done. We've had much less problems supporting Voice over IP technologies from different companies. Because our client base has grown over the years, we're probably saving 20 to 30 man-hours a month now that we've got this on a good stable level."

    Sample Customers
    1. Amazon Web Services 2. Microsoft 3. IBM 4. Cisco 5. Dell 6. HP 7. Oracle 8. Verizon 9. AT&T 10. T-Mobile 11. Sprint 12. Vodafone 13. Orange 14. BT Group 15. Telstra 16. Deutsche Telekom 17. Comcast 18. Time Warner Cable 19. CenturyLink 20. NTT Communications 21. Tata Communications 22. SoftBank 23. China Mobile 24. Singtel 25. Telus 26. Rogers Communications 27. Bell Canada 28. Telkom Indonesia 29. Telkom South Africa 30. Telmex 31. Telia Company 32. Telkom Kenya
    Nerds On Site Inc., RKC Development Inc., Expertech, Fisher's Technology, Ncisive, Consulting, CPURX, Vaughn's Computer House Calls, Imeretech LLC, Digital Crisis, Carolina Digital Phone, Technigogo Technology Services, The Simple Solution, SwiftecITInc, Rocky Mountain Tech Team, Free Range Geeks, Alaska Computer Geeks, Lark Information Technology, Renaissance Systems Inc., Cutting Edge Computers, Caretech LLC, GoVanguard, Network Touch Ltd, P.C. Solutions.Net, Vision Voice and Data Systems LLC, Montgomery Technologies, Techforce, Concero Networks, ASONInc, CPS Electronics and Consulting, Darkwire.net LLC, IT Specialists, MBS-Net Inc., VOICE1 LLC, Advantage Networking Inc., Powerhouse Systems, Doxa Multimedia Inc., Pro Computer Service, Virtual IT Services, A&J Computers Inc., Envision IT LLC, CommunicaONE Inc., Bone Computer Inc., Amax Engineering Corporation, QPG Ltd. Co., IT 101 Inc., Perfect Cloud Solutions, Applied Technology Group Inc., The Digital Sun Group LLC, Firespring
    Ellips, Diecutstickers.com, Clarke Energy, NCR, Wrest Park, Homeslice Pizza, Fortessa Tableware Solutions, The Phoenix Residence
    Top Industries
    REVIEWERS
    Comms Service Provider16%
    Computer Software Company9%
    Financial Services Firm8%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Educational Organization20%
    Computer Software Company15%
    Comms Service Provider8%
    Manufacturing Company6%
    REVIEWERS
    Manufacturing Company9%
    University9%
    Comms Service Provider8%
    Marketing Services Firm8%
    VISITORS READING REVIEWS
    Comms Service Provider14%
    Computer Software Company14%
    Government8%
    Educational Organization6%
    REVIEWERS
    Manufacturing Company18%
    Construction Company11%
    Computer Software Company7%
    Real Estate/Law Firm5%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Comms Service Provider12%
    Government6%
    Educational Organization6%
    Company Size
    REVIEWERS
    Small Business48%
    Midsize Enterprise23%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise32%
    Large Enterprise41%
    REVIEWERS
    Small Business69%
    Midsize Enterprise19%
    Large Enterprise12%
    VISITORS READING REVIEWS
    Small Business33%
    Midsize Enterprise19%
    Large Enterprise48%
    REVIEWERS
    Small Business65%
    Midsize Enterprise22%
    Large Enterprise13%
    VISITORS READING REVIEWS
    Small Business42%
    Midsize Enterprise19%
    Large Enterprise39%
    Buyer's Guide
    Netgate pfSense vs. WatchGuard Firebox
    March 2024
    Find out what your peers are saying about Netgate pfSense vs. WatchGuard Firebox and other solutions. Updated: March 2024.
    768,857 professionals have used our research since 2012.

    Netgate pfSense is ranked 1st in Firewalls with 128 reviews while WatchGuard Firebox is ranked 13th in Firewalls with 78 reviews. Netgate pfSense is rated 8.6, while WatchGuard Firebox is rated 8.6. The top reviewer of Netgate pfSense writes "User-friendly, easy to manage the firewall, rule-wise and interface-wise". On the other hand, the top reviewer of WatchGuard Firebox writes "Offers a streamlined deployment, intuitive interface and robust security features". Netgate pfSense is most compared with OPNsense, Sophos XG, Sophos UTM, KerioControl and Untangle NG Firewall, whereas WatchGuard Firebox is most compared with Sophos XG, OPNsense, SonicWall TZ, Meraki MX and Cisco Secure Firewall. See our Netgate pfSense vs. WatchGuard Firebox report.

    See our list of best Firewalls vendors and best Firewalls vendors.

    We monitor all Firewalls reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.