OpenText Real User Monitoring vs VMware Tanzu Observability by Wavefront comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between OpenText Real User Monitoring and VMware Tanzu Observability by Wavefront based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed OpenText Real User Monitoring vs. VMware Tanzu Observability by Wavefront Report (Updated: November 2023).
742,512 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Very easy to implement.""Real User Monitor has improved our productivity."

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"For us, the ease of deployment in combination with TMZ was the most important part because we don't have to manually deploy a complex monitoring solution. We can more or less do that with the click of a button, and we are not dependent on the developers to provide us with all the necessary features and functions to make that work. We can just deploy it on a workload cluster and monitor at least a good part of the workload. If we want to go into detail, we clearly need to make changes, but for a good part of application monitoring, it gives us good insights.""Tanzu itself, integrated with multiple solutions, bestows support and security upon a container platform, especially when it comes to managing open-source container platforms such as Kubernetes.""VMware comes with a support team, and if you have trouble, you can easily create a ticket, and VMware will help you. Therefore, the best aspect is the support.""The solution is great for virtualization and preparing the infrastructure in Tanzu to test products. It's very fast and has good visibility."

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Cons
"Some issues with login errors.""Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel."

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"The main problem I have is that the license cost is very high.""Its billing model is consumption-based. I understand the consumption-based model, but it is not necessarily easy to estimate and guess how many points or how much we are going to consume on a specific application up until we get to that point. So, for us, it would be helpful to have more insights or predictability into what we can expect from a cost perspective if we are starting to use specific features. This can potentially also drive our consumption a bit more.""The initial setup should be easier and more seamless.""The documentation and integration with Kubernetes could be improved."

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Pricing and Cost Advice
  • "I don't have the details. In our case, there is a mixture in place. We have production usage, and we are also doing training for VMware. So, we also have a training instance. It is worth the money you would spend on it. That's because if you were to build all of this yourself by using some of the open source tools, then you would need a lot of time."
  • "The licensing costs are very high, particularly when you consider that we have to purchase a level 1 license for every integration, such as the load balancer, HAProxy, and the MSSP. And if you want to use vSAN, that's another license. Then, of course, Tanzu Observability has its own separate license."
  • "I would rate the pricing as three out of five."
  • More VMware Tanzu Observability by Wavefront Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Real User Monitor has improved our productivity.
    Top Answer:Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel.
    Top Answer:We use Real User Monitor to monitor services and capture problems from a user perspective, such as availability issues. The reports and metrics we collect from Real User Monitor help us to improve our… more »
    Top Answer:VMware comes with a support team, and if you have trouble, you can easily create a ticket, and VMware will help you. Therefore, the best aspect is the support.
    Top Answer:It's hard to set up Tanzu clusters. It's hard to do a POC. Once you set up a customer's environment, you easily see the problems. The initial setup should be easier and more seamless.
    Ranking
    Views
    835
    Comparisons
    633
    Reviews
    3
    Average Words per Review
    366
    Rating
    7.3
    Views
    2,711
    Comparisons
    2,368
    Reviews
    4
    Average Words per Review
    549
    Rating
    8.3
    Comparisons
    Also Known As
    Micro Focus Real User Monitor, Micro Focus RUM, HPE RUM, MF RUM
    Wavefront, Wavefront by VMware, VMware Tanzu Observability
    Learn More
    Overview

    Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.

    VMware Tanzu Observability is a high-performance streaming analytics platform. It enables observability for metrics, counters, histograms, and traces/spans. Because it scales to very large data ingestion rates and query loads, the product is unique in its field. You can collect data from a variety of services and sources across your entire application stack, as well as examine details for earlier ingested data. After sending your data to your Wavefront instance, you may examine your data on custom dashboards, receive alerts on problem values, and do anomaly detection and forecasting.

    VMware Tanzu Observability can support over 200 integrations, including cloud providers, DevOps tools, big data, and others. You can utilize the platform’s sophisticated Graphical User Interface to connect with the Wavefront service, which includes several pre-built dashboards, charts, and alerts. SDKs, the Wavefront REST API, and CLIs are also accessible on our Github website. Additionally, there are tight integrations with Spring Boot, Kubernetes, and Tanzu Mission Control.

    VMware Tanzu Observability Features

    VMware Tanzu Observability has many valuable key features. Some of the most useful ones include:

    • Analytics: Advanced query language helps you save time and money.
    • API: API with a lot of flexibility for effective alerting and visualization.
    • Architecture: Enterprise-scale performance in real time.
    • Dashboards and charts: Use dashboards and charts to visualize the data. Filters and functions can help you find exactly what you're looking for. Use aggregation functions like sum() or average to combine multiple time series. Use dashboard variables to adjust the focus of a dashboard or combine functions to show or hide some of the information. A variable, for example, could be used to display the production or development environment. Choose from a variety of chart types (line plot, point plot, table, etc.)
    • Alerts: You can build alerts directly from charts and customize them to detect problems. The solution will send you alert notifications with details and a chart graphic if you've set up an alert with customized information.
    • Queries: You can extract exactly the information you need using the Wavefront query language (WQL). You can personalize your charts with filters and functions so that the signal stands out among the noise.
    • Distributed Tracing tool: Use Distributed Tracing to interact with a service map, inspect traces and spans, and drill down into problematic areas.
    • Various setup methods:

      • Cloud: Perform the bare minimum of configuration to allow the Wavefront service to access data in your cloud environment. As a result, data from cloud services can be directly ingested.

      • Integrations: VMware Tanzu Observability supports more than 200 integrations with different data sources. You just need to change a single configuration file and you're ready to go.

      • Start from where you are: If your environment already has a metrics infrastructure, you can pre-process the data to match the Wavefront Data Format and transmit it to the Wavefront proxy directly.

      • Direct Ingestion: Direct ingestion is the best option in some circumstances.
      • Histograms: Wavefront histograms may be the best answer for high-velocity measures.
      • App monitoring with distributed tracing: For traces, the product supports Jaeger and Zipkin, as well as any OpenTracing-instrumented applications. You can also use one of our SDKs to transmit custom traces. The Application Map GUI makes it simple to explore trace data, RED metrics, and other metrics.
    Offer
    Learn more about OpenText Real User Monitoring
    Learn more about VMware Tanzu Observability by Wavefront
    Sample Customers
    Avea, Maccabi Healthcare Services, TEB
    Box, Intuit, Workday, Groupon, British Gas, SpaceApe, Marketo, DoordDash, Lyft
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm31%
    Manufacturing Company10%
    Government9%
    Computer Software Company6%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm15%
    Manufacturing Company6%
    Government5%
    Company Size
    REVIEWERS
    Small Business22%
    Midsize Enterprise11%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise8%
    Large Enterprise68%
    REVIEWERS
    Small Business30%
    Midsize Enterprise10%
    Large Enterprise60%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise13%
    Large Enterprise62%
    Buyer's Guide
    OpenText Real User Monitoring vs. VMware Tanzu Observability by Wavefront
    November 2023
    Find out what your peers are saying about OpenText Real User Monitoring vs. VMware Tanzu Observability by Wavefront and other solutions. Updated: November 2023.
    742,512 professionals have used our research since 2012.

    OpenText Real User Monitoring is ranked 47th in Application Performance Monitoring (APM) and Observability with 2 reviews while VMware Tanzu Observability by Wavefront is ranked 30th in Application Performance Monitoring (APM) and Observability with 4 reviews. OpenText Real User Monitoring is rated 8.6, while VMware Tanzu Observability by Wavefront is rated 8.2. The top reviewer of OpenText Real User Monitoring writes "The reports and metrics we collect help us to improve our services". On the other hand, the top reviewer of VMware Tanzu Observability by Wavefront writes "Easy to deploy, worth the money, and helpful for uptime monitoring and performance insights". OpenText Real User Monitoring is most compared with AppDynamics, Dynatrace, Honeycomb.io, Datadog and Google Cloud's operations suite (formerly Stackdriver), whereas VMware Tanzu Observability by Wavefront is most compared with Dynatrace, Datadog, Grafana, Zabbix and vRealize Network Insight. See our OpenText Real User Monitoring vs. VMware Tanzu Observability by Wavefront report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.