We performed a comparison between OpenText Operations Orchestration and Pega Robotic Process Automation based on real PeerSpot user reviews.
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA)."It's very stable. If you ask me for the success rate metrics, it's more than 90% for both."
"The product is good functionality-wise. I am impressed with the tool's flexibility in customization."
"It has reduced the time taken to go to market. In the past, we were struggling with building these integrations, but now the process has sped up and there is an added advantage of quick delivery. In addition, it is an agent-less solution, which provides more flexibility in terms of multiple options."
"Pega is very mature. It's very old. They have grown with time, and they have learned. Other robotic process automation solutions are basically focused on only doing the automation, whereas Pega also gives you a workflow system so that you can create a workflow."
"The initial setup is pretty easy and quite fast."
"User-friendly, easy to understand and has many features including the ability to track."
"It was very smooth and very seamless to create automations."
"Pega Robotic Process Automation's most valuable feature is that it is robust. Additionally, they have plenty of online documents that are good and Pega Academy is helpful, they are doing a great job. They give training on practical use cases. They take domain use cases, and they are great."
"If you want to make any kind of base automation, you can easily code exactly what you want."
"The low-code/no-code development aspect of the solution is great."
"The most valuable aspect for myself was access to the .net framework. If I couldn't figure something out using the objects that they had provided, I could bring in the .net objects and do so using similar logic that I would in a .net or C sharp coding language. Having that familiarity was helpful."
"There were a lot of scalability issues that we initially faced. Whenever I tried to deploy 100-200 endpoints, it became a huge challenge. We had to actually start using other tools like Tivoli Endpoint Management in order to patch the issues."
"The price is an area that should be addressed because the price is high."
"The tool's UI needs to be improved. It needs to have better administration features in future releases."
"The way integration classes are created could be improved."
"The OCR capabilities of the solution could be improved."
"The ease-of-use could be improved."
"I have faced many scenarios in the business workflow, where a few applications run on the Citrix environment. That could be a critical part of the process without which business won't be able to accept the automation solution. Because of one small bottleneck, you will lose a very good candidate for process automation."
"Rule versioning and deployment to enable parallel development could still be improved"
"It is still a niche skill and resources are scarce in the market unless big IT companies are involved."
"There have been some scenarios where the bot was not able to replace some of the controls and could not recognize and personalize the task we wanted to automate."
"The orchestration needs to be better."
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OpenText Operations Orchestration is ranked 23rd in Robotic Process Automation (RPA) with 24 reviews while Pega Robotic Process Automation is ranked 9th in Robotic Process Automation (RPA) with 22 reviews. OpenText Operations Orchestration is rated 7.8, while Pega Robotic Process Automation is rated 7.6. The top reviewer of OpenText Operations Orchestration writes "HP OO blows away the competition, but has its fair share of flaws". On the other hand, the top reviewer of Pega Robotic Process Automation writes "Great for UI creation, helpful support services, and reliable". OpenText Operations Orchestration is most compared with Red Hat Ansible Automation Platform, Control-M, Camunda, BigFix and Microsoft System Center Orchestrator, whereas Pega Robotic Process Automation is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and Pega CRM.
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