


Symantec Identity Governance and Administration and OpenText Identity Governance are competing in the identity governance solutions category. OpenText seems to have the upper hand due to its advanced features, offering better efficiency in handling complex workflows.
Features: Symantec Identity Governance and Administration excels in managing user entitlements, compliance reporting, and offers rich access certification capabilities. OpenText Identity Governance offers a scalable architecture, powerful analytics, and advanced automation and integration options.
Room for Improvement: Symantec could enhance its scalability and integration with third-party systems. Improved user experience and advanced automations are also areas for enhancement. OpenText can work on simplifying its deployment process, reducing initial complexity, and offering more customizable user interfaces.
Ease of Deployment and Customer Service: Symantec Identity Governance benefits from a straightforward deployment and strong customer support for quick issue resolution. OpenText offers a flexible deployment model for complex environments, though it initially may be more intricate to set up. OpenText, however, provides extensive customer support options.
Pricing and ROI: Symantec is favored for competitive pricing and faster ROI due to lower setup costs. OpenText requires a higher initial investment but provides substantial long-term value with superior functionalities and efficiency.
Omada Identity has definitely helped us save time when provisioning access for various identities.
The vendor support needs improvement because we have reported serious incidents that remain unresolved.
first-level support lacks expertise
We do not contact their technical support directly because we have a service agreement already in place with them with some dedicated and some non-dedicated resources.
The scalability of Omada Identity is excellent; they offer flexible pricing for licenses, accommodating both full accounts and lighter identities, which makes it truly scalable.
We have experienced too many unexpected errors on a daily basis.
In terms of stability, I rate Omada Identity a nine out of ten.
I would rate the stability as having no downtime.
The deployment of Omada Identity is complex; the product is not brilliantly documented.
Improving the performance regarding imports and the clarity of error logs is essential; the logs are sometimes technically challenging to understand and do not make the error source clear.
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
They are lower than some of their competitors.
the product itself is said to have a good price, although the support can be expensive.
Omada Identity saves time in provisioning access for identities as it is linked to the HR system, allowing onboarding and offboarding to be done automatically; this includes the automatic creation of access roles.
Requesting access and reviewing access are provided by Omada Identity.
Omada Identity helps automate reviews of access requests, generating an approval for the manager immediately when a request is created, so that process doesn't take long.
| Product | Market Share (%) |
|---|---|
| Omada Identity | 3.1% |
| Symantec Identity Governance and Administration | 1.7% |
| OpenText Identity Governance | 0.8% |
| Other | 94.4% |

| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 3 |
| Large Enterprise | 42 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 9 |
| Large Enterprise | 45 |
Omada Identity is an identity governance and administration (IGA) solution designed to help organizations manage and secure digital identities and access across their IT environments. It focuses on enhancing security, compliance, and efficiency by automating identity management processes.
Omada Identity offers a robust set of features that streamline identity lifecycle management, access governance, and compliance reporting. It integrates with a wide range of IT systems, applications, and data sources, providing a centralized platform for managing user identities and access rights. The solution enables organizations to enforce security policies, ensure regulatory compliance, and reduce the risk of unauthorized access.
What are the critical features of Omada Identity?
What benefits or ROI items should users look for in the reviews when evaluating Omada Identity?
Omada Identity is widely adopted across various industries, including healthcare, finance, and manufacturing. In healthcare, it helps protect patient data and comply with regulations like HIPAA. In finance, it ensures compliance with SOX and other financial regulations. In manufacturing, it secures access to sensitive production data and intellectual property.
Pricing and licensing for Omada Identity are typically based on the number of users and the specific features required. Customer support is available through various channels, including online resources, support tickets, and professional services for implementation and customization.
In summary, Omada Identity is a comprehensive IGA solution that enhances security, compliance, and efficiency in managing digital identities and access.
OpenText Identity Governance provides robust access review capabilities, risk analysis, and intuitive dashboards. Its advanced role mining and dynamic grouping ensure efficient access management, supporting compliance through separations of duties.
OpenText Identity Governance enhances access management and auditing processes through features such as role mining, access certification, and separations of duties that support efficient management protocols. Though it excels in stability, scalability, and integration with Identity Management solutions, it requires improvements in installation, Workflow Designer, and cloud application connectors. Addressing stability issues and offering enhanced Identity Intelligence features are essential for competitive edge. The governance tool leverages automated reporting and approval workflows, aiding large environments in streamlining management tasks. Its ability to integrate closely with NetIQ Identity Manager facilitates internal audits, particularly in banking and governmental sectors.
What are the key features?OpenText Identity Governance sees deployment in industries like banking and government, where auditing and access management are critical. It aids in permission management and account discovery, utilized notably in regions such as Chile and Argentina. Organizations benefit from its integration with NetIQ Identity Manager to ensure proper account activation and deactivation, ultimately facilitating sector-specific compliance and auditing tasks.
The Symantec Identity Governance and Administration (formerly CA Identity Suite) provides comprehensive identity management and governance capabilities with a simple, intuitive user experience. This user experience can dramatically simplify processes such as user access requests and access certifications, resulting in improved productivity and user satisfaction. In addition, the Symantec Identity Governance and Administration performs risk analysis and certification and enables remediation actions in real-time during the access provisioning steps, thereby improving audit performance and risk posture with preventive policy enforcement.
While providing these business and governance-centric capabilities for business users, the Symantec Identity Governance and Administration also delivers core enterprise-grade identity management and governance capabilities, including broad provisioning support for on-premise and cloud apps, extensibility and flexibility to integrate with other IT systems and consumer-grade scale. This means organizations are not forced to choose between usability and performance. With the Symantec Identity Governance and Administration, they can have both.
We monitor all Identity Management (IM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.