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OpenText GroupWise vs Zarafa comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on May 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText GroupWise
Ranking in Email Applications
12th
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
3
Ranking in other categories
Wireless Email (3rd)
Zarafa
Ranking in Email Applications
16th
Average Rating
8.0
Reviews Sentiment
4.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Email Applications category, the mindshare of OpenText GroupWise is 2.5%, up from 1.2% compared to the previous year. The mindshare of Zarafa is 1.4%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Mindshare Distribution
ProductMindshare (%)
OpenText GroupWise2.5%
Zarafa1.4%
Other96.1%
Email Applications
 

Featured Reviews

JN
Consulting Manager at Technical Consulting Resources
Great security, stability, versatility, expandability and low cost of ownership.
I like the ease of login best in GroupWise. With the desktop client you can login to GroupWise independently of the PC login and it has Web Client that can be used if your prefer not to install the client or are using a PC that does not have the GroupWise Client installed. I also like its user proxy capabilities. I also like the level of security that it provides. Additionally, it comes with GroupWise Messenger for secure instant messaging to desktop or mobile devices. It integrates well with the email on your mobile devices and smart phones via GroupWise Mobile Services.
it_user302112 - PeerSpot reviewer
Senior Consultant IT Infrastructure at a tech consulting company with 51-200 employees
Our customers are able to use this groupware solution to connect to Active Directory and OpenLDAP, although Postgres support would be an improvement.
Zarafa has several very valuable features, among them a very good Outlook-like web interface. Furthermore, ZPush for talking between ActiveSync and mobile devices is a valuable asset. In addition, one is able to connect via Outlook and the exchange protocol to Zarafa. This makes Zarafa a free, and working, alternative to Microsoft Exchange.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Very secure with great storage capacity."
"The cost-effectiveness of the solution is most valuable."
"The solution is very flexible and has great storage capacity."
"I would advise others who are looking into implementing this product to go for it."
"I like the ease of logging best in Micro Focus GroupWise. I also like its proxy capabilities from a user level. I also like how secure Micro Focus GroupWise is."
"This makes Zarafa a free, and working, alternative to Microsoft Exchange."
 

Cons

"Customer support did what they could but we had some issues because it required coordination between GroupWise and SUSE Linux or the Micro Focus storage support. It became a ping pong between these two parts of the same company and was unpleasant."
"The WebAccess feature is somewhat lacking and could be improved."
"What I don't like about Micro Focus GroupWise is the removal of the Unix client. Micro Focus took that function away about ten years ago because there wasn't enough demand for it."
"Their support can be improved. It is not as good as it used to be."
"Their support can be improved. It is not as good as it used to be."
"Not really, although the Zarafa-index component was using a lot of memory and disk I/O bandwith."
 

Pricing and Cost Advice

"Micro Focus GroupWise is the most affordable solution on-premises. Versus Microsoft Exchange on-premises, pricing is 20:1, so there's no comparison. Micro Focus GroupWise is cheaper, though, for my clients, it's not about the cost but the stability and security of the solution."
"It was a part of the suite, so it was very cost-effective. There were no costs beyond the licensing fee."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Comms Service Provider
12%
University
8%
Government
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Also Known As

Micro Focus GroupWise, GroupWise
No data available
 

Overview

 

Sample Customers

Heritage Oaks Bank
Tivoli, InterAkt Contour, Riagg Rijnmond, Lammerink, Revell, KMP, International School of the Hague
Find out what your peers are saying about Google, Microsoft, Amazon Web Services (AWS) and others in Email Applications. Updated: April 2026.
894,738 professionals have used our research since 2012.