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Amazon WorkMail vs OpenText GroupWise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on May 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon WorkMail
Ranking in Email Applications
4th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
13
Ranking in other categories
Cloud Email (3rd)
OpenText GroupWise
Ranking in Email Applications
12th
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
3
Ranking in other categories
Wireless Email (3rd)
 

Mindshare comparison

As of August 2025, in the Email Applications category, the mindshare of Amazon WorkMail is 9.3%, down from 10.5% compared to the previous year. The mindshare of OpenText GroupWise is 1.3%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications
 

Featured Reviews

Ramkumar  Kolpurath - PeerSpot reviewer
Seamless email communication improves cost-effectiveness and security with valuable tracking features
The features of Amazon WorkMail that I have found the most valuable so far include sending emails and tracking whether the email is read or not. I find the feature that checks how many emails have been successfully sent and how many of them have been opened very useful, because in our application, we know the usage of the emails. The encryption of emails, both in transit and at rest, has benefited our security strategy as it is a layer of security that provides us better confidence for customers and also internally tracks the security aspects. The encryption meets my expectations.
JN
Great security, stability, versatility expandability and low cost of ownership
About the only thing I don't like about GroupWise is the lack of a modern Linux client. Micro Focus stop their development of the Linux Client a long time because there wasn't enough demand for it. Most other solutions do not have the Linux client. I would really like to see OpenText add a modern GroupWise Linux Client back. But until they do there is the Web Client to be used in a browser.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best feature is that Amazon SES provides verified email messages."
"The product is very user-friendly."
"The most valuable feature of the Amazon WorkMail for me is the SMC server. It makes my work much easier, especially since I often work with Spring Boot. There are many built-in APIs in Spring Boot that help with messaging. What I appreciate about it is that it simplifies the process. I don't need to write much code; I define the credentials in my properties or environment variables. The Java Message API, an internal API from Spring Boot, does most of the work. I set up the properties and connected them to the SMC server, and I can send emails."
"The most valuable thing is that emails sent through SES have a delivery rate of greater than ninety percent."
"Amazon SES is very easy to configure."
"There is no need for me to set up security."
"Amazon WorkMail integrates with Route 53 and other AWS services, providing a seamless experience when using AWS infrastructure."
"It is highly available and scalable. It is also highly reliable. I don't lose any of the messages or emails. If there is an issue where the email sent operation failed, Amazon as a platform ensures that the send operation is retried, and the email reaches its destination. This way, it is highly reliable."
"The cost-effectiveness of the solution is most valuable."
"I like the ease of logging best in Micro Focus GroupWise. I also like its proxy capabilities from a user level. I also like how secure Micro Focus GroupWise is."
"Very secure with great storage capacity."
 

Cons

"There is room for improvement in the scalability."
"The product should improve technical support."
"Email service is definitely a requirement from an enterprise standpoint. Many organizations have their own on-premise email services, which take a lot of memory, backup, and other resources. If we can have a completely managed backup solution where we have a tiered backup or a tiered archival to be able to retrieve emails, it would be great. I would like to be able to retrieve emails in real-time (hot retrieval), over the 90-days period (warm retrieval), and over the one-year period (cold retrieval). It would be useful to have tiered backup and retrieval. It would help us in managing emails better and have a better backup solution. So, backup is something that we require."
"When we first set up an email on Amazon SES, they had to verify it, which was not fast enough."
"WorkMail is not available in all the regions."
"The solution is quite low-level and lacks some advanced features. For example, it doesn't provide tracking capabilities, such as knowing how many users opened an email, which is crucial for email marketing. You would need to integrate these analytics with other tools to get them. I need to know if there has been a bounce and how customers interacted with the email."
"There is room for improvement in the support. It's just that customer support, though good, takes time to resolve issues."
"The only issue is the price, which is far too expensive."
"The WebAccess feature is somewhat lacking and could be improved."
"Their support can be improved. It is not as good as it used to be."
"What I don't like about Micro Focus GroupWise is the removal of the Unix client. Micro Focus took that function away about ten years ago because there wasn't enough demand for it."
 

Pricing and Cost Advice

"I rate the solution's pricing as one out of ten. It is close to being cheap. Sometimes, the tool offers a generous amount of free messages, up to 40,000, which is great for startups like ours. This means that we don't accumulate any costs for some months because we stay within the free usage tier. When we exceed the free allocation, the costs are reasonable, and no hidden charges exist."
"WorkMail does require a license, it is, per user."
"The solution should improve its price."
"It's very cheap. The cheapest among all the services available."
"It was a part of the suite, so it was very cost-effective. There were no costs beyond the licensing fee."
"Micro Focus GroupWise is the most affordable solution on-premises. Versus Microsoft Exchange on-premises, pricing is 20:1, so there's no comparison. Micro Focus GroupWise is cheaper, though, for my clients, it's not about the cost but the stability and security of the solution."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Comms Service Provider
8%
University
8%
Manufacturing Company
7%
Computer Software Company
17%
University
10%
Government
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Amazon WorkMail?
We use the tool for transactional emails and marketing.
What needs improvement with Amazon WorkMail?
We are satisfied with Amazon WorkMail, as it is able to send emails and provide receipts, including the read and other statuses. Since we are doing more API side integrations, there does not seem t...
What advice do you have for others considering Amazon WorkMail?
From the communication aspects, working with Amazon WorkMail has been seamless and cost-effective. My customers do not make any use of Amazon WorkMail's compatibility with Microsoft Active Director...
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Also Known As

Amazon SES
Micro Focus GroupWise, GroupWise
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Heritage Oaks Bank
Find out what your peers are saying about Amazon WorkMail vs. OpenText GroupWise and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.