

Google Workspace and Zarafa are competing in the productivity and collaboration solutions category. Google Workspace has the upper hand due to its advanced cloud-based collaboration tools and robust support.
Features: Google Workspace includes Docs, Sheets, and Slides, focusing on real-time collaboration. It offers cloud integration and Google Meet for video conferencing. Zarafa features email, calendaring, and task management with strong integration capabilities for existing infrastructures.
Ease of Deployment and Customer Service: Google Workspace is known for quick cloud-based deployment, easy scalability, and comprehensive customer support. Zarafa requires a more complex on-premises setup providing flexibility for tailored solutions but lacks the extensive support found in Google Workspace.
Pricing and ROI: Google Workspace follows a subscription model offering predictable costs, with substantial ROI due to minimal IT overhead. Zarafa's open-source nature allows lower initial costs, but potential for higher long-term expenses due to maintenance needs, potentially reducing ROI.
| Product | Market Share (%) |
|---|---|
| Google Workspace | 16.0% |
| Zarafa | 0.7% |
| Other | 83.3% |
| Company Size | Count |
|---|---|
| Small Business | 64 |
| Midsize Enterprise | 14 |
| Large Enterprise | 27 |
Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more.
As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.
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