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OpenText Functional Testing vs Tricentis Tosca vs Worksoft Certify comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
OpenText Functional Testing automates tasks, reducing testing time and costs, yielding significant long-term ROI and system compatibility.
Sentiment score
6.9
Tricentis Tosca offers positive ROI through quick test automation, benefiting agile environments by reducing testing time and costs.
Sentiment score
7.3
Worksoft Certify enhances efficiency, reduces manual testing by 80%, and boosts ROI by over 583% with effective test automation.
Automation is done very fast, leading to improvements in the QA process and reducing the time needed for test automation.
The development time using UFT can be cut down into half as compared to coding from scratch.
We can easily achieve a return on investment in one, two, or three years.
Tasks that typically take ten hours are reduced to two to three hours, representing a threefold productivity gain.
 

Customer Service

Sentiment score
6.1
OpenText Functional Testing support is mixed, with responsive service but potential delays and escalations for technical issues.
Sentiment score
6.8
Tricentis Tosca's customer service is efficient and knowledgeable, though some users experience delays and desire process improvements.
Sentiment score
6.5
Worksoft Certify's support is responsive and knowledgeable, though service speed can vary, advising escalation for complex issues.
Support cases are easily created and attended to promptly, depending on urgency.
After creating a ticket, it takes three to five days for them to acknowledge it and then send it to somebody.
The technical support is rated eight out of ten.
My experience has been positive; their response to emails or phone calls in tech support is fast, usually between eight to ten hours.
Response through chat has been replaced by chatbots, which has impacted the experience.
There is no way to mark the importance or criticality of incidents when creating them.
Their technical support is responsive, which is good, and their solutions are timely.
I would rate their technical support a nine out of ten.
 

Scalability Issues

Sentiment score
7.1
OpenText Functional Testing scales well with planning, though browser support and licensing issues require attention for seamless integration.
Sentiment score
7.3
Tricentis Tosca is praised for scalability, effectively managing concurrent tests and meeting enterprise requirements despite some cost challenges.
Sentiment score
7.6
Worksoft Certify is reliable and adaptable, excelling in scalable test automation despite occasional hardware and licensing challenges.
The tool can be installed on all computers used by developers or test automation engineers.
It covers a breadth of applications and products, demonstrating excellent scalability that I have seen in reality.
Scalability is excellent with Tricentis Tosca.
We are an enterprise company. It covers companies of all sizes.
 

Stability Issues

Sentiment score
6.6
OpenText Functional Testing is generally reliable, but occasional stability issues arise, influenced by machine specs and implementation methods.
Sentiment score
7.4
Tricentis Tosca is generally stable, with minor errors, and users highly rate its reliable automated testing capabilities.
Sentiment score
7.3
Worksoft Certify is stable and reliable, with minimal issues and effective support, maintaining high user satisfaction through frequent updates.
One of the key stability issues was that Windows would consume memory without releasing it, leading to regression testing crashes.
For performance and stability, Tricentis Tosca deserves a 10 out of 10.
The stability of Tricentis Tosca is rated ten out of ten. It is very stable.
I find stability issues when using the Vision AI feature; Tricentis Tosca is not very stable.
I would rate it a nine out of ten for stability.
 

Room For Improvement

OpenText Functional Testing needs enhancements in object identification, performance, cost, scripting support, mobile features, and open-source tool integration.
Tricentis Tosca struggles with upgrades, high costs, mobile testing difficulties, and requires improvements in AI, UI, and reporting.
Worksoft Certify needs database, UI, and performance enhancements, plus improved support, integration, and AI features for better user experience.
Incorporating behavior-driven development tests would enhance the capabilities of UFT One.
If it could move closer to a no-code or low-code solution, it might dominate the market again.
We frequently encountered stability issues when the browser dependency caused Windows to consume memory without releasing it, leading to crashes during regression testing.
Moving to a cloud-based application rather than a desktop one could improve Tosca.
The Vision AI implementation works very slowly, affecting the speed of our work.
If a button in an application changes, Tricentis Tosca should be smart enough to detect the change and still execute the script seamlessly.
Focusing more on AI and its integration with Worksoft would really help enhance our processes.
There are still some minor issues concerning continuous testing, particularly related to the timeout feature.
 

Setup Cost

OpenText Functional Testing is costly but cost-effective due to robust capabilities and potential reductions in manual testing efforts.
Tricentis Tosca's pricing is high, appealing to large enterprises with flexible licensing, though costly for smaller companies.
Worksoft Certify is pricey, with discounts for bulk licenses, affecting smaller businesses more due to high initial setup costs.
It's cheaper than Tricentis Tosca but more expensive than some others.
The pricing or licensing policy of OpenText is a bit expensive, however, it's one of the best solutions in the market.
There are many open-source tools with no cost, and there are no-code tools that are less expensive than UFT.
The pricing for Tricentis Tosca is extremely high, and I rate it as ten in terms of expense.
A yearly license costs around 20,000 euros.
For enterprise customers, the cost is manageable because it provides solutions for multiple applications they want to automate.
As it is a quality tool, the price is slightly higher, but that is acceptable compared to other tools, especially considering the ROI.
The pricing is minimal and moderate.
 

Valuable Features

OpenText Functional Testing provides extensive platform compatibility, strong object recognition, and robust automation frameworks enhancing diverse testing environments.
Tricentis Tosca offers model-based automation, scriptless testing, drag-and-drop functionality, and AI optimization, enhancing ease of use and integration.
Worksoft Certify enables script-free automation, simplifying process documentation and testing across platforms with drag-and-drop functionality and seamless integration.
UFT supports Oracle, SAP, PeopleSoft, and other non-web applications, making automation feasible.
The object repository is one of the best in the market, allowing creation of a repository useful for all tests.
OpenText UFT One offered valuable features by allowing us to build up libraries to streamline repetitive tasks, making scripting much easier.
It allows for drag-and-drop functionality and demo automation in SAP-based applications, which can be challenging with other automation tools.
The most useful features of Tricentis Tosca include API scanning, basic web application automation, and data validation capabilities.
The modular approach reduces scripting effort by at least fifty percent, which significantly cuts down on the script development time.
Teams who are planning for automation and are still in manual testing can use Worksoft Certify, and significant time and resources will be reduced.
We're getting good value from continuous testing management, and the fact that it's also codeless is valuable.
 

Mindshare comparison

As of October 2025, in the Test Automation Tools category, the mindshare of OpenText Functional Testing is 8.7%, down from 10.5% compared to the previous year. The mindshare of Tricentis Tosca is 20.4%, down from 21.9% compared to the previous year. The mindshare of Worksoft Certify is 4.3%, up from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools Market Share Distribution
ProductMarket Share (%)
Tricentis Tosca20.4%
OpenText Functional Testing8.7%
Worksoft Certify4.3%
Other66.6%
Test Automation Tools
 

Featured Reviews

Badari Mallireddy - PeerSpot reviewer
Automation becomes feasible with diverse application support and faster development
I have used UFT for web application automation, desktop application automation, and Oracle ERP automation UFT provides object identification, which is one of the easiest to use. It requires less coding, has built-in features for API testing, and most importantly, it supports more than just web…
PrabhuKrishnamoorthy - PeerSpot reviewer
Has transformed testing by reducing scripting effort and enhancing productivity with advanced features
The self-healing feature of Tricentis Tosca needs significant improvement. Currently, it is static and not dynamic. For example, if a button in an application changes, Tricentis Tosca should be smart enough to detect the change and still execute the script seamlessly. Improvements are needed to ensure it responds dynamically to changes in the application.
Srabanti Pramanik - PeerSpot reviewer
Has streamlined SAP test automation and reduced regression cycle time through no-code capabilities
Worksoft Certify is a no-code tool that works effectively with SAP, and I appreciate all the features compared to other tools. Teams who are planning for automation and are still in manual testing can use Worksoft Certify, and significant time and resources will be reduced. Reporting for Worksoft Certify is also excellent; we have the BPP reports customized, and recently WRS has been implemented, so all these features are beneficial.
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Top Industries

By visitors reading reviews
Manufacturing Company
21%
Financial Services Firm
15%
Computer Software Company
11%
Government
5%
Computer Software Company
13%
Manufacturing Company
13%
Financial Services Firm
12%
Retailer
6%
Manufacturing Company
16%
Retailer
10%
Computer Software Company
9%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise12
Large Enterprise71
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise24
Large Enterprise71
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise58
 

Questions from the Community

How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus...
What do you like most about Micro Focus UFT One?
My company has not had an issue with OpenText UFT One since we have been using it for the past three to four years.
What needs improvement with Micro Focus UFT One?
Areas of OpenText Functional Testing that have room for improvement include having an option to store objects in the ...
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is...
What do you like most about Tricentis Tosca?
For beginners, the product is good, especially for those who are interested in the quality side of software testing.
What is your experience regarding pricing and costs for Tricentis Tosca?
The pricing for Tricentis Tosca is extremely high, and I rate it as ten in terms of expense. It is really pricey in t...
What do you like most about Worksoft Certify?
A specific feature that I found to be the most valuable in the solution for our company's work processes stems from t...
What is your experience regarding pricing and costs for Worksoft Certify?
Yeah, the setup and license cost is a bit high as per I known but if you’re working mostly on SAP, it’s worth it defi...
What needs improvement with Worksoft Certify?
From my experience, Worksoft Certify is a good tool for automating SAP, and it also works fine with web apps. But whi...
 

Also Known As

Micro Focus UFT One, Micro Focus UFT (QTP), QTP, Quick Test Pro
Orchestrated Service Virtualization
No data available
 

Overview

 

Sample Customers

Sage, JetBlue, Haufe.Group, Independent Health, Molina Healthcare, Cox Automotive, andTMNA Services
HBO, AMEX, BMW Group, ING, Bosch, Austrian Airlines, Deutsche Bank, Henkel, Allianz, Bank of America, UBS, Orange, Siemens, Swiss Re, Vodafone
Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
Find out what your peers are saying about Tricentis, UiPath, OpenText and others in Test Automation Tools. Updated: October 2025.
872,655 professionals have used our research since 2012.