We performed a comparison between OpenText Exceed TurboX and TeamViewer based on real PeerSpot user reviews.
Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access."The most helpful feature of OpenText Exceed TurboX (ETX) is that it allows you to consume heavy applications that usually have a lot of latency. I also like that the solution is fast and has a friendly UI."
"The solution is perfect for Linux users."
"The most valuable feature of TeamViewer is the ability to remote into another device."
"It saves trips to customer sites, which saves time. I am able to get in there remotely and fix things."
"TeamViewer has a lot of options for deploying the Hosts, where you can mass deploy them very easily, and you can pre-configure them."
"The dashboards they have are good."
"The implementation is quite straightforward."
"The product is quite stable. The performance is good."
"TeamViewer has a good interface."
"I don't know of any performance problems with TeamViewer - generally, it's a stable product."
"An area for improvement in OpenText Exceed TurboX (ETX) is the installation process because you need some technical knowledge to install it. What's lacking in OpenText Exceed TurboX (ETX) is a help portal for users to ask questions and seek assistance."
"The performance of the graphical interface needs improvement. They should add some CPU to speed graphic acceleration."
"It needs to have proper authentication. I would like to see in-depth integration with Google and Microsoft products, for example. It would be nice to have a cell phone version as well."
"We'd like to be able to work from mobile to desktop and vice versa. We'd like more mobility."
"The security could improve in TeamViewer."
"It's pretty limited on the options they have."
"TeamViewer could be more secure."
"I didn't like the fact that you had to install a client for remote support. If you didn't install the client, you were very limited in terms of what you could do. For a whole enterprise, it is just not an easy task to install a client on everything. Even if you're using SCCM, it is an undertaking. For transient clients that you don't necessarily support a hundred percent of the time, it would be nice to be able to connect to them and support their issues without having to install something on their machines. In my previous company, we were looking at this solution as being a collaborative tool for the enterprise in terms of video conferencing, calling, and scheduling. They were working on bringing a bunch of products together to make their suite a little more integrated, but it really wasn't at the point where we wanted it to be in terms of integration. We looked at it, reviewed it, and tested it out a bit. We then decided to go with Microsoft Teams. It has the clunkiness of having separate modules that aren't totally integrated. There are different methods for doing different things, which makes it a little bit more complicated. There should be the same way whether you are doing remote support or just calls."
"TeamViewer is publicly available and anyone can use it. This is the reason that many organizations do not permit the use of this solution. It is not considered to be secure enough."
"I am not sure about all the features of TeamViewer, but if they have no voice communication or file transfer features they should add them."
OpenText Exceed TurboX is ranked 10th in Remote Access with 2 reviews while TeamViewer is ranked 1st in Remote Access with 84 reviews. OpenText Exceed TurboX is rated 8.6, while TeamViewer is rated 8.6. The top reviewer of OpenText Exceed TurboX writes "Fast and has a friendly UI; allows you to consume heavy applications". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". OpenText Exceed TurboX is most compared with VNC Connect, Citrix Workspace, Microsoft Remote Desktop Services, VMware Horizon and Red Hat Enterprise Virtualization for Desktops, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and LogMeIn Central.
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