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OpenText EnCase eDiscovery vs Symantec Endpoint Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText EnCase eDiscovery
Average Rating
7.8
Reviews Sentiment
7.7
Number of Reviews
8
Ranking in other categories
eDiscovery (12th)
Symantec Endpoint Security
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
146
Ranking in other categories
Endpoint Protection Platform (EPP) (16th)
 

Mindshare comparison

OpenText EnCase eDiscovery and Symantec Endpoint Security aren’t in the same category and serve different purposes. OpenText EnCase eDiscovery is designed for eDiscovery and holds a mindshare of 3.1%, up 3.1% compared to last year.
Symantec Endpoint Security, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 3.3% mindshare, down 4.0% since last year.
eDiscovery Mindshare Distribution
ProductMindshare (%)
OpenText EnCase eDiscovery3.1%
Microsoft Purview eDiscovery9.0%
kCura Relativity5.8%
Other82.1%
eDiscovery
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Symantec Endpoint Security3.3%
Microsoft Defender for Endpoint7.8%
CrowdStrike Falcon6.6%
Other82.3%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Alejandro Stromer - PeerSpot reviewer
Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL
A stable and scalable hybrid solution with easy setup
The solution is scalable. It has three levels. You have the presentation area that can be escalated to the balance sheet. You have the back-end area that can be escalated using higher viability to configure more application servers. Also, the area of storage can be increased. We usually cater to enterprise solutions but have small- and medium-sized customers. It starts with 25 users and goes up to 100s and 1000s.
Kumbesh Rajagopal - PeerSpot reviewer
Senior Security Delivery Analyst at Accenture
Management becomes easier with minimal complications, but improvement in support tools needed
Regarding areas of improvement for Symantec Endpoint Security, there are many changes, and the support portal tool is complicated compared to other tools. When trying to get service from Symantec, the process is complex. I'm not sure whether it's because of my project or something else. Though it is easy to manage, easy to get, easy to install, and works efficiently for managing policies, we faced a significant disadvantage. We wanted to add multiple hashes because of numerous new alerts coming, but we could only add them one by one, which is a considerable disadvantage in Symantec.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc."
"Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis."
"It indexes much faster, and is more reflexive because of the Enscripts."
"The technical support is excellent."
"The solution is very stable."
"The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use."
"It is a very useful tool; it is worth buying irrespective of price."
"The most important feature we've found is the Enscripts, as it allows me to customize the scripts and deploy them as and how I need them, for example to segregate and index files efficiently."
"The most valuable features of this solution are that it is really easy to use, and it is secure."
"Its ease of use in deploying it and regular updates are most valuable."
"One of the features is the ability to frequently get virus signature updates."
"It's a single-agent installation with many features including wireless protection."
"Symantec's detection capabilities are strong. It involves run protection and behavioral analysis."
"Basic features, as in every AV solutions, the virus and spyware protection are very good compare to other AV solutions in market."
"There are no issues with scalability."
"Its response time is the most valuable. It is very quick."
 

Cons

"I suggest that if the mobile phone acquisition is embedded in the Encase law enforcement version, it would be very useful."
"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."
"Ease of use and learning curve need improvement."
"The reporting is a bit unreliable. It needs to be better."
"I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function."
"​Sometimes the application can take more time to complete the image processing or fail at the end of the process.​"
"From a customer service standpoint, this is unacceptable."
"In the past, incident response time for tech support was slow."
"It consumes high resources and sometimes slows down the processing."
"Symantec Endpoint Security can improve management because it is difficult to do. Additionally, the dashboards and reports could be better; it is difficult to understand what exactly is your current status."
"We had some issues during deployment. When doing a 40.000 McAfee migration nodes for SEP, I have faced challenges removing specific MacAfee features where SEP has no supportability."
"There was an administrative feature, which was available in the previous version, which has been removed. We would like that feature to be added again."
"The Centralized Management could be improved."
"The technical support of Symantec was very good earlier, but it has merged with Broadcom."
"We communicate with our local partners and they give us the license key. Then, we have to go to the portal and apply it, but sometimes it doesn't work."
"The platform itself can be improved as there's no way to track how infections get into the organization."
 

Pricing and Cost Advice

"​The product is affordable and user-friendly.​"
"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
"EnCase is an affordable solution."
"The problem is Symantec is more expensive than other vendors."
"The prices fluctuate, but this year I think it was maybe around $12,000."
"I thought the pricing was reasonable."
"Its price should be reasonable."
"The price of Symantec is on the higher end. They face some competition from a company called Quick Heal, which is much cheaper than Endpoint Security. They offer three years of protection at just 900 rupees."
"It provides a good solution at a good price."
"What we have paid for this product is good value for the work and the services that they are providing to us."
"Its price is reasonable."
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Top Industries

By visitors reading reviews
Performing Arts
13%
Government
10%
Financial Services Firm
9%
Manufacturing Company
8%
Comms Service Provider
12%
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise32
Large Enterprise63
 

Questions from the Community

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Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
 

Also Known As

EnCase eDiscovery
Symantec EPP, Symantec Endpoint Protection (SEP)
 

Overview

 

Sample Customers

Ontario Ministry of Government, Aerospace Company, Chesterfield Police Department
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Find out what your peers are saying about OpenText EnCase eDiscovery vs. Symantec Endpoint Security and other solutions. Updated: January 2020.
885,837 professionals have used our research since 2012.