OpenText Business Process Monitoring vs OpenText SiteScope comparison

OpenText Business Process Monitoring and OpenText SiteScope are both solutions in the Application Performance Monitoring (APM) and Observability category. OpenText Business Process Monitoring is ranked #30 with an average rating of 9.0, while OpenText SiteScope is ranked #31 with an average rating of 8.5. OpenText Business Process Monitoring holds a 0.1% mindshare in APM, compared to OpenText SiteScope’s 0.5% mindshare. Additionally, 100% of OpenText Business Process Monitoring users are willing to recommend the solution, compared to 92% of OpenText SiteScope users who would recommend it.

OpenText Business Process M...

Read 6 OpenText Business Process Monitoring reviews

335 Views
165 Comparison Views

100% willing to recommend

OpenText SiteScope

Read 27 OpenText SiteScope reviews

1,474 Views
632 Comparison Views

92% willing to recommend

OpenText Business Process M...

OpenText SiteScope

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jul 24, 2024

OpenText SiteScope and OpenText Business Process Monitoring compete in the IT monitoring and business process performance categories. Based on user feedback, OpenText Business Process Monitoring has the upper hand due to its advanced analytics and valuable business insights despite its higher cost.

What features are offered by OpenText SiteScope in comparison to OpenText Business Process Monitoring?

OpenText SiteScope offers comprehensive monitoring capabilities, including a wide range of protocols and metrics, detailed infrastructure monitoring, and extensive alerting options. OpenText Business Process Monitoring provides business impact analysis, insights into business process performance, and advanced analytics capabilities for better decision-making.

What areas of improvement can be found in OpenText SiteScope in comparison to OpenText Business Process Monitoring?

OpenText SiteScope needs enhancements in reporting functionalities, better alerting capabilities, and improved integration with other systems. OpenText Business Process Monitoring requires simpler integration processes, a more straightforward setup, and potentially lower costs to improve adoption.

How is the ease of deployment and customer service of OpenText SiteScope in comparison to OpenText Business Process Monitoring?

OpenText SiteScope has a relatively straightforward deployment process with reliable customer service. OpenText Business Process Monitoring presents more complexity during deployment but receives high marks for its customer support.

What setup costs and ROI can be seen with OpenText SiteScope in comparison to OpenText Business Process Monitoring?

OpenText SiteScope users find the setup costs reasonable and see a good return on investment due to its extensive monitoring capabilities. OpenText Business Process Monitoring has higher setup costs, but users believe the business insights and process improvements justify the expenditure.

To learn more, read our detailed OpenText Business Process Monitoring vs. OpenText SiteScope Report (Updated: June 2025).

Buyer's Guide

OpenText Business Process Monitoring vs. OpenText SiteScope

June 2025

Download the complete report

Helped 857,162 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Business Process M...

Ranking in Application Performance Monitoring (APM) and Observability

30th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

OpenText SiteScope

Ranking in Application Performance Monitoring (APM) and Observability

31st

Average Rating

7.8

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText Business Process Monitoring is 0.1%, down from 0.1% compared to the previous year. The mindshare of OpenText SiteScope is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Aphiwat Leetavorn.

CTO at Marco Technology

Proactive monitoring boosts system reliability but requires improved protocol support and script customization

Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive request requires a specific skill set, so a template for scripts that work across various protocols should be recommended. The dashboard of OpenText Business Process Monitoring is good enough, but in my operational environment, it is not sufficient. Therefore, I have had to customize everything beyond the package, utilizing Prometheus and Grafana to render more dashboards.

Read full review

Gyanesh Rahatekar

Back office at Reliance Industries Ltd

Achieve seamless incident response with valuable monitoring capabilities and reliable alerts

There are multiple features related to OpenText SiteScope monitoring that I have found to be very useful, such as SSL monitoring. If SSL is present as a file in a server, then OpenText SiteScope is a very effective tool to monitor when that certificate expires. It provides comprehensive information related to SSL certificates and log monitoring. If any kind of required keyword monitoring is present in the log file, OpenText SiteScope has excellent functionality for monitoring. It is very easy to configure and obtain the correct information related to end-user requirements. The agentless monitoring feature of OpenText SiteScope is particularly impressive and easy to configure and gather information from. According to the operations team perspective, there is no impact related to resource management from the agentless monitoring. It demonstrates very low resource consumption related to its functionality.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The main benefits of using OpenText Business Process Monitoring for my company include anomaly detection and proactive analysis, which enhance our monitoring capabilities."

"The tool team was sort of aware of those tools to deal with. And, that helped us to deliver the project on time."

"The stability has been very good over the years."

"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."

"The URL monitoring is excellent."

"It can monitor over a 100 technologies with built-in solution templates."

"Simplest tool for monitoring servers, web content, databases and other hardware. Its dashboard is really good."

"It's a very flexible product so you can run a script out of it, even straight out of the box."

"It's integrated with different monitoring tools, such as AppDynamics."

"Being able to create your monitors for monitoring your internal URLs and databases and other things like that is valuable."

"Our experiences with Micro Focus SiteScope have been mostly positive as we can easily work with multiple monitors and different types of monitors pretty quickly. There are a lot of out-of-the-box solutions for us through Micro Focus SiteScope, so we don't have to do that much custom coding for the vast majority of requests that we get for monitoring. There are some limitations that we've run into and some problems every once in a while, but they've been relatively minor."

"For the system environment, SiteScope can be useful."

More OpenText SiteScope pros

Cons

"It doesn't have SNMP, the standard communication protocol for sending alerts."

"Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations."

"The solution should offer better integration with other tools from a service management perspective."

"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."

"It should improve its integrations with various tools, especially service management tools."

"Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test."

"The graphs and dashboard in the solution are areas that need improvement."

"I would be very interested in having transaction traceability included in the product, to give us a better view of what is really going wrong in a particular method and action."

"We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope."

"The interface of OpenText SiteScope needs improvement. It has a Java-based interface, which is slow and could be simplified for better usability."

"It could be more reliable using a database repository instead of a log repository."

"They should provide more templates for new vendor devices."

More OpenText SiteScope cons

Pricing and Cost Advice

"On a three-year license package, it was a good deal."

"When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."

"It is expensive. I don't like its licensing. I don't like anything where you have to license it by individual licenses. I'm not a fan of that, but that's just me."

"The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."

"Licensing is a little steep."

"Depending on your requirements, there are two licensing models available. A simple point model, or an endpoint model."

"SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."

"I rate the solution's pricing a six out of ten on a scale where one is cheap and ten is expensive."

"You have to pay for their "solution templates". Other tools do not charge you for knowledge-based monitoring bundles."

More OpenText SiteScope pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

See recommendations

857,162 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Financial Services Firm

33%

Manufacturing Company

13%

Computer Software Company

11%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What needs improvement with Micro Focus Business Process Monitor?

The current challenges surprised me. It doesn't have SNMP, the standard communication protocol for sending alerts. It's still using SNMP version one, which surprised everyone and required extra pro...

See all answers

What is your primary use case for Micro Focus Business Process Monitor?

We wanted to have synthetic monitoring transactions in place, and we have used it for a while with previous tools. It’s basically Topaz or HP, then Micro Focus, and now it’s OpenText. We used it fo...

See all answers

What advice do you have for others considering Micro Focus Business Process Monitor?

I would recommend it to other users because I know the pros and cons. The cons are something we can take care of. We’ll be able to cover off the risk because I know the things now. But the pros are...

See all answers

What do you like most about Micro Focus Voltage SiteScope?

The most valuable feature of SiteScope is its infrastructure monitoring.

See all answers

What is your experience regarding pricing and costs for Micro Focus Voltage SiteScope?

The licensing scheme for Micro Focus tools is reasonable, and more affordable. It's seen as medium or de-receivable.

See all answers

What needs improvement with Micro Focus Voltage SiteScope?

The interface of OpenText SiteScope needs improvement. It has a Java-based interface, which is slow and could be simplified for better usability.

See all answers

Comparisons

Dynatrace vs OpenText Business Process Monitoring

Compared 100% of the time

More OpenText Business Process Monitoring Competitors

Dynatrace vs OpenText SiteScope

Compared 13% of the time

Splunk AppDynamics vs OpenText SiteScope

Compared 11% of the time

OmniPeek vs OpenText SiteScope

Compared 11% of the time

Grafana vs OpenText SiteScope

Compared 11% of the time

Prometheus Group vs OpenText SiteScope

Compared 9% of the time

More OpenText SiteScope Competitors

Product Reports

Buyer's Guide

Application Performance Monitoring (APM) and Observability

June 2025

OpenText Business Process Monitoring report

Download OpenText Business Process Monitoring product report

Buyer's Guide

OpenText SiteScope

March 2025

Download OpenText SiteScope product report

Also Known As

Micro Focus Business Process Monitor, HPE Business Process Monitor

Micro Focus SiteScope, HPE SiteScope, SiteScope

Overview

OpenText Business Process Monitoring is an Application monitoring software.

Proactively and consistently monitor business processes to identify performance issues before they affect users.

Review affected service level agreements.

BPM provides consistent, predictable measurements that help you associate the business impact with its root cause.

OpenText

OpenText SiteScope is an agentless monitoring program that tracks the availability and performance of distributed IT infrastructures such as servers, network devices and services, applications and application components, virtualization software, operating systems, and other IT enterprise components.

OpenText SiteScope is an autonomous hybrid IT monitoring system that can monitor more than 100 different types of IT components in real time, thanks to a lightweight and highly customizable remote access architecture.

With OpenText SiteScope, IT teams can get the data they need to keep on top of problems and eliminate bottlenecks before they become major concerns.

OpenText SiteScope can reduce total cost of ownership (TCO) by utilizing agentless technology, which eliminates the need to install and monitor agents on each box. Manual activities can be automated, and teams can save time and effort by using pre-packaged solution templates.

OpenText SiteScope Features

OpenText SiteScope has many valuable key features. Some of the most useful ones include:

Broad functionality built on expertise: OpenText SiteScope's architecture is scalable and supports a broad range of functions, including data collecting, alerting, event management, and reporting. Data is collected via remote access, which eliminates the need for agents to be deployed and maintained on monitored nodes. OpenText SiteScope connects to systems as a remote user via the central server, which supports JMX, SNMP, HTTP, SSH, NetBIOS, and WMI.

Monitors legacy and modern environments: OpenText SiteScope comes with more than 100 built-in monitors that track things like utilization, response time, use, and resource availability.
- Cloud: You can monitor virtual servers and applications on Amazon Web Services (AWS). AWS-hosted applications can provide data to Amazon CloudWatch, which can be used for auto-scaling, reporting, and alerting.
- Virtualization: OpenText SiteScope supports VMware, Microsoft, Citrix, and Oracle/Sun virtualization technologies. Monitor Docker clusters, nodes, containers, and workloads.

Flexibility with configuration: By adding or deleting specific monitors, you can adapt to dynamic changes in data center configuration.

Templates for solutions: The template database is based on best practices for monitoring complex application settings with the least amount of time and effort. The templates include built-in domain experience of specialized monitors, default metrics and thresholds, proactive testing, and best practices for a given application or monitoring component.

Notifications, alerts, and reports: Email, SNMP traps, HTTP post, and database alerts are all supported. Administrators receive alerts based on defined thresholds and schedules.

Flexibility in user management: Using LDAP or an internal management solution, define group-level permissions, construct user roles, and assign security groups depending on role. Extensive WS (Web Service)-based API that automates numerous management situations without the need for the SiteScope UI.

Integrations with SiteScope: OpenText SiteScope not only offers a number of benefits on its own, but it can also be linked with a number of OpenText and third-party solutions, giving teams the ability to properly integrate their IT operations center.

OpenText

Sample Customers

United Airlines, Vodafone Ireland, TEB, The Australian Red Cross Blood Service

Vodafone Ireland, Kuveyt Turk Participation Bank

Buyer's Guide

OpenText Business Process Monitoring vs. OpenText SiteScope

June 2025

Free Report: OpenText Business Process Monitoring vs. OpenText SiteScope

Find out what your peers are saying about OpenText Business Process Monitoring vs. OpenText SiteScope and other solutions. Updated: June 2025.

DOWNLOAD NOW

857,162 professionals have used our research since 2012.

See our OpenText Business Process Monitoring vs. OpenText SiteScope report.

See our list of best Application Performance Monitoring (APM) and Observability vendors.

We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.