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OneLogin vs Symantec Identity Governance and Administration comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
OneLogin streamlines onboarding, reduces support issues, enhances security, and boosts productivity and cost savings through SSO and MFA.
Sentiment score
7.6
Symantec Identity Governance boosts ROI by streamlining onboarding, enabling self-service, and automating user management, enhancing IT efficiency.
Teams spend far less time on password issues, access requests, and onboarding, often cutting IT tickets by 30 to 50 percent.
Digital Marketer at DigiLiterate
We have been able to save 50% of our cost and time.
Senior Software Engineer at Infosys
The full return on investment, including licensing, deployment, and training, was achieved within one month, making it significant.
Senior Technical Support Executive at DigitalTrack Solutions Pvt Ltd
 

Customer Service

Sentiment score
6.9
OneLogin support is praised for responsiveness and expertise, but slower on complex issues, with room for escalation improvements.
Sentiment score
6.2
Symantec's customer service is praised for responsiveness but needs improvement in geographical support and complex issue expertise.
I would rate the customer support a 10.
Senior MSC Engineer Manager at a tech vendor with 1,001-5,000 employees
I have contacted support on a few occasions, mainly for advanced configuration guidance, troubleshooting provisioning issues, and clarifying documentation for complex integrations.
Business Analyst at a startup based organization
Whenever we've had questions or needed help with setup, their team responded quickly and really guided us step by step.
Network Security Engineer at Connecting Cyber Networks
 

Scalability Issues

Sentiment score
7.6
OneLogin's cloud-based architecture supports scalable growth, efficiently managing large user bases and demands for mid to large enterprises.
Sentiment score
7.3
Symantec Identity Governance scales well and adapts to organizational needs, though some face customization and resource challenges.
Role-based access controls, automated provisioning, and directory integration scale smoothly, allowing me to maintain consistent policies and workflows even as complexity increases.
Business Analyst at a startup based organization
It has strong technical capabilities designed to be horizontally scalable, easily supporting a large user base without the need for manual infrastructure upgrades.
Network & Security Engineer at Arrow PC Network Pvt.Ltd.
Since it is a cloud-based IAM platform, scaling is much easier compared to traditional systems.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
 

Stability Issues

Sentiment score
8.2
Users generally find OneLogin stable and reliable, with occasional disruptions, improved reliability, and effective authentication and single sign-on.
Sentiment score
6.6
Symantec Identity Governance's stability is generally satisfactory, with performance issues arising under heavy loads or improper tuning.
Overall, OneLogin's stability gives me confidence that it can support my organization's current needs and scale as we grow.
Business Analyst at a startup based organization
There have been no major outages, and performance has been really consistent.
Network Security Engineer at Connecting Cyber Networks
If OneLogin has an issue, users can suddenly lose access to multiple applications at the same time.
Senior Business Development Executive at Digitaltrack
 

Room For Improvement

OneLogin requires simplified setup, better support, enhanced integration, customization options, improved interfaces, and flexible pricing for optimal usability.
Symantec Identity Governance needs improvements in UI, integration, documentation, security, cloud performance, scalability, and user-friendliness.
More real-time alerts, such as when access fails or MFA is triggered, would help users understand issues faster.
Digital Marketer at DigiLiterate
Step-by-step tutorials and troubleshooting guides would help users resolve issues faster without needing to contact support.
Founder's Office at a tech vendor with 1-10 employees
The two major pain points are customer support needing improvement and the integration with third-party software needing to be more flexible.
IT Manager at Flash.co
 

Setup Cost

OneLogin offers economical, scalable per-user pricing with flexible licensing, but costs may rise with advanced features and integrations.
Symantec Identity Governance pricing is mid-range, seen as expensive, with flexible licensing but time-consuming implementation.
The cost is less compared to Okta and Entra ID.
Senior Analyst - IDAM at Toll Holdings Limited
Overall, the pricing, setup, and licensing structure are transparent and deliver a good return on investment, especially when considering the operational efficiency and security improvements gained from using OneLogin.
Business Analyst at a startup based organization
I consider the pricing of OneLogin to be competitive since it is cheaper than other products I used, such as Okta, which is beneficial for mid-size organizations.
Senior Cloud Engineer at Applied Cloud Computing
 

Valuable Features

OneLogin enhances security and efficiency with features like Single Sign-On and Multi-Factor Authentication, simplifying access management and user experience.
Symantec Identity Governance streamlines provisioning, access control, and policy compliance with flexible integration and user-friendly self-service features.
Multi-Factor Authentication is generally useful for adding an extra layer of security, which is crucial, especially for the sensitive nature of the data we handle.
Developer Intern at Stealth
With SmartFactor Authentication, I can balance between them. I can give users an easy and smooth user experience as long as the risk indices are low, but I can implement pretty rigid authentication workflows if the risk gets higher.
Presales Manager at 1D Consulting
OneLogin's best features are its MFA capabilities as well as making it easier to access different applications depending on the user.
Consultant at a computer software company with 11-50 employees
 

Categories and Ranking

OneLogin
Ranking in User Provisioning Software
4th
Ranking in Identity Management (IM)
4th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
95
Ranking in other categories
Single Sign-On (SSO) (4th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (3rd), Access Management (4th)
Symantec Identity Governanc...
Ranking in User Provisioning Software
8th
Ranking in Identity Management (IM)
17th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
66
Ranking in other categories
Identity Governance Administration (IGA) (8th)
 

Mindshare comparison

As of June 2026, in the User Provisioning Software category, the mindshare of OneLogin is 3.4%, up from 1.5% compared to the previous year. The mindshare of Symantec Identity Governance and Administration is 6.2%, up from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software Mindshare Distribution
ProductMindshare (%)
OneLogin3.4%
Symantec Identity Governance and Administration6.2%
Other90.4%
User Provisioning Software
 

Featured Reviews

Amit Rathod - PeerSpot reviewer
Senior Analyst - IDAM at Toll Holdings Limited
Unified sign-in has simplified access control and has supported end-to-end identity lifecycle
The authentication process is good, but sometimes the responsiveness to requests for enhancement is very slow. I sometimes face issues with platform stability, flexibility in configuration, and limited API availability. I experience downtimes two to three times per year. OneLogin's support team is sometimes very slow to respond. There is a feature limitation with mapping, as OneLogin does not provide one-to-all mapping. For client deployment, we need to create separate mappings for each request, and we cannot use the same mapping for multiple requests. Other areas that have room for improvement are related to API limitations. If a client requires more APIs, such as 5,000 or 6,000, OneLogin charges more. The API rate limits by default or the standard limit should provide more than 5,000. Additionally, OneLogin could provide more flexibility in configuration. These are the main limitations I have identified with OneLogin.
reviewer2183661 - PeerSpot reviewer
Managing Director at a consultancy with 1-10 employees
Has an easy initial setup process, but its technical support services need improvement
The product's technical support could be better. The integration project requires a lot of technical details, so we need to find it quickly and easily. There was a large community of knowledge in the past. We kept it together and got the results. The community that works around the particular technical issue is shrinking. It used to be a specialized community that would help with the process. These particular areas need improvement. Broadcom is still using a hybrid cloud model, with some workloads on-premises and some in the cloud. They must start with the cloud adoption and move as many workloads to the cloud as possible. The on-premises environment is becoming stable. They need to rebuild that cost and the software. The product's pre-sales, technical support, and installation could also improve.
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Top Industries

By visitors reading reviews
Outsourcing Company
19%
Computer Software Company
9%
Manufacturing Company
8%
Financial Services Firm
8%
Construction Company
18%
Financial Services Firm
13%
Manufacturing Company
9%
Marketing Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business123
Midsize Enterprise32
Large Enterprise66
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise9
Large Enterprise45
 

Questions from the Community

What needs improvement with OneLogin by One Identity?
During implementation, there were not many features that I remember not using in practice. Mostly, there were certain APIs that we were experimenting with earlier but did not use, so we created cus...
What is your primary use case for OneLogin by One Identity?
My main use case for OneLogin is to enforce workforce identity, and we implemented this in Malaysia's biggest retail client, so all of their employees' applications can be securely accessed through...
What advice do you have for others considering OneLogin by One Identity?
When I am working in OneLogin on a normal day or week, the first thing I typically do in the platform is handling SSO configurations, so I add applications and interact with application stakeholder...
What is your experience regarding pricing and costs for Symantec Identity Governance and Administration?
The pricing has been very reasonable, but licensing costs vary based on the customer. It follows a user-based licensing model.
What needs improvement with Symantec Identity Governance and Administration?
Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces for easy deployment. It should also offer bundle installation instead of one by...
What is your primary use case for Symantec Identity Governance and Administration?
I am a consultant and we consult for identity and network management. We work with Symantec, which is owned by Broadcom, and also with Microsoft and Oracle. Additionally, we work with open-source s...
 

Also Known As

OneLogin Workforce Identity
CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
 

Overview

 

Sample Customers

OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.
Acciona, Core Blox, DBS
Find out what your peers are saying about OneLogin vs. Symantec Identity Governance and Administration and other solutions. Updated: June 2026.
900,838 professionals have used our research since 2012.