


Symantec Identity Governance and Administration and OneLogin compete in the identity management space. Based on the analysis, OneLogin might have the upper hand due to its cloud-based deployment and smooth integration capabilities, leading to better user satisfaction.
Features: Symantec Identity Governance and Administration shines with its automated processes for user account management, decentralized group membership, and robust identity provisioning solutions, offering flexibility and scalability. OneLogin excels with its seamless cloud-based single sign-on (SSO), two-factor authentication, and ease of user onboarding and device trust features.
Room for Improvement: Symantec's setup and user interface complexity require specialized skills, and the solution is costly due to its software and security maintenance. OneLogin could enhance the number of out-of-the-box connectors and improve its reporting features, while there's a user desire for advanced two-factor authentication options and improved support post-acquisition.
Ease of Deployment and Customer Service: Symantec typically demands an on-premises setup, increasing complexity and deployment time. Customer service is knowledgeable but sometimes slow due to inefficiencies. OneLogin, being cloud-based, offers rapid deployment across clouds with generally well-regarded customer service, though facing challenges post-acquisition.
Pricing and ROI: Symantec is mid-range priced with flexible pricing models suitable for large installations but seen as expensive overall. It delivers a strong ROI with automated user management. OneLogin's competitive pricing emphasizes cloud offerings but has raised concerns due to recent price increases, yet shows excellent ROI by reducing onboarding costs.
Omada Identity has definitely helped us save time when provisioning access for various identities.
Teams spend far less time on password issues, access requests, and onboarding, often cutting IT tickets by 30 to 50 percent.
We have seen a return on investment as we have saved a lot of money, approximately ten to twelve percent, compared to our earlier use of a different identity platform such as CyberArk, which was costly.
OneLogin by One Identity has delivered a return on investment since it saves employees by managing hundreds of users' logins in one place instead of requiring multiple employees.
The vendor support needs improvement because we have reported serious incidents that remain unresolved.
We do not contact their technical support directly because we have a service agreement already in place with them with some dedicated and some non-dedicated resources.
first-level support lacks expertise
Our developers typically handle the integration process with the help of the support team, which is very fast and they get assistance whenever they face challenges.
They were helpful and responsive.
When documentation was needed, the response came within about ten minutes, which is greatly appreciated.
The scalability of Omada Identity is excellent; they offer flexible pricing for licenses, accommodating both full accounts and lighter identities, which makes it truly scalable.
We have not faced any major issues trying to scale it for different organizations and a bigger client base.
OneLogin by One Identity's scalability is mainly automatic, so we do not have to do much.
OneLogin by One Identity was very helpful, and we could definitely scale it depending on our employee size.
In terms of stability, I rate Omada Identity a nine out of ten.
We have experienced too many unexpected errors on a daily basis.
I would rate the stability as having no downtime.
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
There is room for improvement in Omada Identity, primarily in customization for administrators; many custom tasks require contacting providers even for simple changes.
The deployment of Omada Identity is complex; the product is not brilliantly documented.
More real-time alerts, such as when access fails or MFA is triggered, would help users understand issues faster.
They can mainly improve their support, as they have a high response time. Decreasing it would be beneficial.
Needed improvements include that some parts of the UI look old, and the report and analytics could be more detailed.
They are lower than some of their competitors.
the product itself is said to have a good price, although the support can be expensive.
The pricing is good, and I believe it is cheaper than other products.
My experience with pricing, setup cost, and licensing is good, but it sometimes gets expensive when the number of users increases.
OneLogin by One Identity was affordable compared to other solutions in the market when considering pricing, setup cost, and licensing.
Omada Identity helps automate reviews of access requests and reroutes them to appropriate people, which is what it should do; it really assists in reducing the workload time.
Technically, the product does everything one would expect from an identity and access management platform.
Omada Identity solution is that it covers most of the concepts of IGA.
The improvements noticed include that the login is quick, reliable, and users rarely face problems with the login system, leading to fewer login-related tickets that are now negligible.
With SmartFactor Authentication, I can balance between them. I can give users an easy and smooth user experience as long as the risk indices are low, but I can implement pretty rigid authentication workflows if the risk gets higher.
By allowing users to log in with just one set of credentials, we have seen a noticeable reduction in password fatigue.
| Product | Market Share (%) |
|---|---|
| Omada Identity | 3.1% |
| OneLogin by One Identity | 1.1% |
| Symantec Identity Governance and Administration | 1.7% |
| Other | 94.1% |


| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 3 |
| Large Enterprise | 42 |
| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 9 |
| Large Enterprise | 14 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 9 |
| Large Enterprise | 45 |
Omada Identity is an identity governance and administration (IGA) solution designed to help organizations manage and secure digital identities and access across their IT environments. It focuses on enhancing security, compliance, and efficiency by automating identity management processes.
Omada Identity offers a robust set of features that streamline identity lifecycle management, access governance, and compliance reporting. It integrates with a wide range of IT systems, applications, and data sources, providing a centralized platform for managing user identities and access rights. The solution enables organizations to enforce security policies, ensure regulatory compliance, and reduce the risk of unauthorized access.
What are the critical features of Omada Identity?
What benefits or ROI items should users look for in the reviews when evaluating Omada Identity?
Omada Identity is widely adopted across various industries, including healthcare, finance, and manufacturing. In healthcare, it helps protect patient data and comply with regulations like HIPAA. In finance, it ensures compliance with SOX and other financial regulations. In manufacturing, it secures access to sensitive production data and intellectual property.
Pricing and licensing for Omada Identity are typically based on the number of users and the specific features required. Customer support is available through various channels, including online resources, support tickets, and professional services for implementation and customization.
In summary, Omada Identity is a comprehensive IGA solution that enhances security, compliance, and efficiency in managing digital identities and access.
OneLogin offers organizations a user-friendly platform for single sign-on, multifactor authentication, and seamless access management. It enhances security and streamlines processes, making it vital for application management.
Designed for ease of integration, OneLogin helps organizations efficiently manage access and improve cybersecurity through centralized application management. It simplifies onboarding and offboarding, enhancing remote work capabilities and offering robust user mapping. Users appreciate seamless integration and reliable logs. However, it could improve with enhanced technical support, more out-of-box connectors, and better customization options. Challenges with device management and system integrations have been noted, with legacy application support and infrastructure stability needing attention.
What are the key features of OneLogin?Organizations employ OneLogin for single sign-on and identity management, connecting users to applications like CRM and Slack. It supports role-based access control and seamless cloud transition, integrating with Active Directory to enhance user management in industries demanding strong security and efficiency.
The Symantec Identity Governance and Administration (formerly CA Identity Suite) provides comprehensive identity management and governance capabilities with a simple, intuitive user experience. This user experience can dramatically simplify processes such as user access requests and access certifications, resulting in improved productivity and user satisfaction. In addition, the Symantec Identity Governance and Administration performs risk analysis and certification and enables remediation actions in real-time during the access provisioning steps, thereby improving audit performance and risk posture with preventive policy enforcement.
While providing these business and governance-centric capabilities for business users, the Symantec Identity Governance and Administration also delivers core enterprise-grade identity management and governance capabilities, including broad provisioning support for on-premise and cloud apps, extensibility and flexibility to integrate with other IT systems and consumer-grade scale. This means organizations are not forced to choose between usability and performance. With the Symantec Identity Governance and Administration, they can have both.
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