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One Identity Safeguard vs Ping Identity Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
One Identity Safeguard provides ROI by enhancing security, streamlining access management, and improving IT efficiency at a competitive cost.
Sentiment score
5.3
Ping Identity Platform simplifies identity management, lowers IT overhead, enhances security, improves efficiency, boosts satisfaction, and offers scalability.
It has also reduced the time spent on password management, saving our team time in managing privileged accounts, and is helping with automation that reduces manual efforts.
Technical Specialist at VDA Infosolutions Pvt Ltd
I have seen a return on investment through reduced audit effort and fewer security incidents related to privileged access, along with significant time savings for IT and security teams by automating access control and password management.
Data Manager at Gitarattan International Business School
We have seen a good amount of return on investment, saving our employees time and money while providing security.
Senior Technical Support Executive at DigitalTrack Solutions Pvt Ltd
 

Customer Service

Sentiment score
6.5
One Identity Safeguard's support is seen as responsive yet inconsistent, with mixed reviews on response times and issue resolution.
Sentiment score
6.3
Ping Identity Platform offers responsive, knowledgeable support with some portal confusion; ratings typically range from six to eight.
I sometimes need escalations to reach expertise.
Consultant at a tech vendor with 11-50 employees
Sometimes, I get a very helpful response and they address issues on a call.
Systems Administrator at a university with 10,001+ employees
When I have day-to-day incidents and problems, the response is good enough in terms of time and quality.
Consultant at a outsourcing company with 5,001-10,000 employees
I have reached out to technical support for troubleshooting SAML certificate mismatches and federated errors between Ping and enterprise apps.
Senior ServiceNow Developer at Wells Fargo
 

Scalability Issues

Sentiment score
7.2
One Identity Safeguard is scalable and flexible but faces setup complexity and high availability challenges for enterprise needs.
Sentiment score
7.2
Ping Identity Platform efficiently scales for diverse users, featuring adaptable environments, clustering, and load balancing for seamless performance.
The scalability of One Identity Safeguard is perfect, scoring ten out of ten.
Business Line Manager - IGA & PAM at a tech services company with 201-500 employees
We have a cluster of SPPs and a cluster of SPSs, and we can add a node to that cluster without much fuss.
Systems Administrator at a university with 10,001+ employees
I would rate it a nine out of ten for scalability.
Consultant at a outsourcing company with 5,001-10,000 employees
 

Stability Issues

Sentiment score
8.0
One Identity Safeguard is stable with occasional configuration issues, high reliability, and effective maintenance updates for seamless operation.
Sentiment score
7.8
Ping Identity Platform is stable, generally rated 8-10/10, with minor issues in integrations and external dependencies.
I would rate it a nine out of ten for stability.
Consultant at a outsourcing company with 5,001-10,000 employees
In terms of stability, I rate One Identity Safeguard nine to ten out of ten.
Business Line Manager - IGA & PAM at a tech services company with 201-500 employees
One Identity Safeguard is very stable and can handle the workload easily; I have not seen any downtime.
Data Manager at Gitarattan International Business School
 

Room For Improvement

One Identity Safeguard needs better UI, integration, support, cost-efficiency, and enhanced features for improved user experience.
Ping Identity Platform needs improvements in biometrics, integration, cloud capabilities, user interface, and documentation for better security and flexibility.
For some configurations on the SPS side, if I need to make changes, such as for DNS servers, I must redeploy the machine.
Consultant at a tech vendor with 11-50 employees
There are many steps. We are still in the onboarding phase, and it seems very manual.
Systems Administrator at a university with 10,001+ employees
Another area for improvement could be the threat detection capabilities, like those seen in other PAM vendors.
Consultant at a outsourcing company with 5,001-10,000 employees
I would like to enable ServiceNow Generative AI for auto-diagnosing PingFederate SSO failures and suggest remediation steps.
Senior ServiceNow Developer at Wells Fargo
Ping Identity Platform has multiple products for access management, identity management, a solution for API security, a solution for authorization, and a product for identity verification.
VP Engineering at Inspirit Vision
 

Setup Cost

One Identity Safeguard is pricier yet valued for its robust security, with straightforward licensing and potential extra integration costs.
Ping Identity Platform offers competitive, subscription-based pricing, ideal for large enterprises but less suitable for smaller companies.
It is one of those where the more you buy, the cheaper it is.
Systems Administrator at a university with 10,001+ employees
It is cheaper than CyberArk.
Consultant at a outsourcing company with 5,001-10,000 employees
It is more expensive than Secret Server but way less expensive than CyberArk.
IAM Specialist
 

Valuable Features

One Identity Safeguard enhances security with session monitoring, password automation, cloud integration, and efficient role-based control and deployment.
Ping Identity Platform offers customizable authentication, robust security features, and seamless integration for diverse client needs and device management.
The auditing and approval mechanisms are features we did not have before and are greatly appreciated.
Systems Administrator at a university with 10,001+ employees
Automatic credential rotation helps our team by removing the need for manual changes to privileged passwords, reducing the risk of stale or shared credentials and ensuring that every access is controlled and compliant.
Technical Consultant at ProTechmanize Solutions (P) Ltd.
The password vault has been a game changer because it provides a secure and controlled way to store, manage, and rotate sensitive credentials without exposing them to users.
Developer Intern at Stealth
The platform enhances security measures by analyzing multi-factor authentication attempts, highlighting suspicious patterns, and generating compliance reports.
Senior ServiceNow Developer at Wells Fargo
It's a converged platform which can do both identity management, access management, and recently they are bringing privilege management capability as well.
VP Engineering at Inspirit Vision
 

Categories and Ranking

One Identity Safeguard
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
59
Ranking in other categories
User Entity Behavior Analytics (UEBA) (4th), Privileged Access Management (PAM) (2nd), Non-Human Identity Management (NHIM) (1st)
Ping Identity Platform
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
30
Ranking in other categories
Single Sign-On (SSO) (5th), Authentication Systems (7th), Data Governance (10th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (6th), Access Management (5th), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. One Identity Safeguard is designed for Privileged Access Management (PAM) and holds a mindshare of 4.4%, up 4.3% compared to last year.
Ping Identity Platform, on the other hand, focuses on Authentication Systems, holds 3.2% mindshare, down 3.6% since last year.
Privileged Access Management (PAM) Mindshare Distribution
ProductMindshare (%)
One Identity Safeguard4.4%
CyberArk Privileged Access Manager10.5%
Delinea Secret Server4.5%
Other80.6%
Privileged Access Management (PAM)
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Ping Identity Platform3.2%
Microsoft Entra ID6.6%
Okta Platform4.6%
Other85.6%
Authentication Systems
 

Featured Reviews

ST
Senior Information Technology Consultant at Helse Nord IKT
Centralized privileged access has improved control and now supports secure vendor billing oversight
The transparent mode is a seamless approach when using it. We have some issues with it, but we are working on it to make it work for us. Managing remote access for privileged users with the secure remote access feature is both easy and hard depending on the scenario we face. We have some systems that are easy and take not even a minute to set up, while others take a bit longer. We are in the middle of integrating One Identity Safeguard with the IGA solution, Identity Manager. We have some A2A setups, but it is not optimal. We are using RPA for developers, not actually RPA accounts, but that is something we are working on. We are also using the service account password rotation on the asset to some degree, and we are exploring options there. For integrating One Identity Safeguard, figuring out how password rotation works is a bit difficult because we have to make custom integrations. After that, it was no problem really. For the A2A use, it is not as easy as using something like HashiCorp's password management tools. It is mostly for certain features in One Identity Safeguard that I would like some improvements. Some of the things you can do in entitlements, there is a lot you can do there, but not everything is optimal. You have to have duplicates of a lot of things to make it work the way you want.
SV
Senior ServiceNow Developer at Wells Fargo
Generative AI automates access reviews and provides workflow efficiencies
I work with Governance, Risk, and Compliance (GRC), IT Service Management (ITSM), and Customer Service Management (CSM) modules of ServiceNow. My project is related to cybersecurity. I have touched on generative AI and integrations like SOAP APIs. I have used the Ping Identity Platform for seamless…
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Top Industries

By visitors reading reviews
University
11%
Financial Services Firm
8%
Outsourcing Company
7%
Computer Software Company
7%
Financial Services Firm
22%
Retailer
9%
Manufacturing Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise24
Large Enterprise22
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise20
 

Questions from the Community

What is your experience regarding pricing and costs for One Identity Safeguard?
We have a separate department that studies setup costs for each product, but as far as my information goes, the pricing and setup costs are very good.
What needs improvement with One Identity Safeguard?
The most common improvement needed is for upgrades. One Identity Safeguard's desktop client should have a faster and easier upgrade process that ensures compatibility.
What is your primary use case for One Identity Safeguard?
One Identity Safeguard serves as our Privileged Access Management solution to enforce session management for administrators and allow them to access our systems in recorded sessions, which secures ...
What do you like most about PingFederate?
PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tool...
What needs improvement with PingFederate?
It requires some expertise to set up and manage. Also, having dedicated support is helpful. It's not something anyone can just set up and run without assistance – ideally, a team using PingFederate...
What is your primary use case for PingFederate?
We use PingFederate to provide SSO (Single Sign-On) solutions to enterprise applications. We support protocols like SAML (Security Assertion Markup Language), OAuth, and OpenID Connect. For example...
 

Also Known As

No data available
Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
 

Overview

 

Sample Customers

Cavium
Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Find out what your peers are saying about CyberArk, One Identity, Okta and others in Privileged Access Management (PAM). Updated: March 2026.
886,426 professionals have used our research since 2012.