We performed a comparison between Nutanix Prism and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews.
Find out what your peers are saying about VMware, IBM, Nutanix and others in Virtualization Management Tools."Has a user-friendly UI with a centralized console."
"Because in my role I create a lot of reports, it is very handy to be able to show the customer, "This is your cluster. At the moment, you are using this much CPU, this much RAM, and this much storage." I can give them information on what they're using, how many VMs, and the amount of data they're using."
"It's easy to spin up VMs and makes cluster maintenance easy, especially with the LCM (Life Cycle Manager) that is built-in. That helps do installs of AHV or even ESXi. You can also upgrade the AOS software that runs the Nutanix clusters. And you can upgrade the firmware, which is nice."
"The solution's technical support is helpful and responsive."
"The solution is a high-performance platform that effectively handles three-layered issues like SA and network fiber cables."
"The most valuable feature is the solution's single-pane-of-glass approach to consolidating all of the various metrics and interfaces that I would typically have to access via multiple screens in other products. The ease of use would probably be the single biggest selling point."
"Nutanix has one of the greatest support organizations that I've ever had to use. They're polite, you get someone on the phone fast, and they always find a solution for you."
"The biggest plus that I want to commend them for is definitely their one-click update/upgrade feature. I use Prism for that and it's so amazing. That, by itself, is a selling point."
"ITSI's most valuable feature is that it's easy to integrate DLP."
"The most valuable features are the agility, being able to ingest many data sources with no limitation on capacity."
"The most valuable features are the mapping of the entities, which provides a comprehensive analysis, and the service analyzer for thresholding."
"Customers have noted the solution helps streamline incident management."
"The solution has been stable."
"The solution is easy to scale."
"The flexibility to develop and consolidate many solutions into one platform is great."
"Splunk Episodes are valuable because it correlates and aggregates all the information, and you do not have one million events to look at and triage, so it is quite convenient."
"On the technical side, although you don't need a shutdown to upgrade Nutanix, for downgrading you do. If it were possible that when downgrading CPU or memory you didn't have to reboot the VM, that would be very helpful for us."
"The solution could be a bit more user-friendly. The dashboard and configuration should be much easier to use."
"The simplicity that Prism provides is something of a dual-edged sword. It can be almost too simple at times. When there is an issue and something is really wrong, it can make it a little more difficult to track it down because the Prism interface is very limited for drilling down into those highly technical or highly complicated errors."
"No integration of commands to manage AHV."
"I would like to see the integration of native, one-click "open support ticket" functionality for errors generated by the system within Prism. Currently, we have to manually open a support ticket in a separate web browser and manually input the error information."
"Perhaps the interface can be more intuitive."
"One thing I would like to see is one-click migration. I know that's on the roadmap, but we don't have it yet."
"It doesn't integrate very well with any backup solution."
"It would be advantageous to enhance the dashboard by incorporating sections for monitoring, service health, and a filter for the KPIs."
"We also faced challenges relating to UI development."
"We have problems doing upgrades and operating alternate new versions."
"If the product had some prebuilt machine learning features, it would add value to our use cases."
"It could be a little easier to use with the thresholding. We've struggled a little bit with thresholding."
"ITSI could benefit from a security model that would allow operations team members to get involved in model building, KPI implementation, and model maintenance, while maintaining appropriate segregation of duties."
"Splunk ITSI consumes a lot of CPU resources."
"Quality-of-life features have room for improvement."
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Nutanix Prism is ranked 4th in Virtualization Management Tools with 57 reviews while Splunk ITSI (IT Service Intelligence) is ranked 5th in IT Alerting and Incident Management with 28 reviews. Nutanix Prism is rated 8.8, while Splunk ITSI (IT Service Intelligence) is rated 8.2. The top reviewer of Nutanix Prism writes "Having a centralized platform for infrastructure information has helped us with capacity planning". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Provides great end-to-end visibility into our network environment and helped us reduce alert noise". Nutanix Prism is most compared with Zabbix, VMware Aria Operations, Cisco UCS Manager, Nutanix Cloud Manager (NCM) and Veeam ONE, whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Grafana, Dynatrace, Splunk APM and BMC TrueSight Operations Management.
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