Nutanix Prism vs Splunk ITSI (IT Service Intelligence) comparison

The compared Nutanix and Splunk solutions aren't in the same category. Nutanix is ranked #5 in VM , with an average rating of 8.8, and holds a 7.8% mindshare in the category. Splunk is ranked #3 in IMS , with an average rating of 8.5, and holds a 1.8% mindshare. Additionally, 98% of Nutanix users are willing to recommend the solution, compared to 98% of Splunk users who would recommend it.

Nutanix Prism

Read 63 Nutanix Prism reviews

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1,600 Comparison Views

98% willing to recommend

Splunk ITSI (IT Service Int...

Read 63 Splunk ITSI (IT Service Intelligence) reviews

4,212 Views
505 Comparison Views

98% willing to recommend

Nutanix Prism

Splunk ITSI (IT Service Int...

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Executive Summary

We performed a comparison between Nutanix Prism and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews.

Find out what your peers are saying about Broadcom, Nutanix, Veeam Software and others in Virtualization Management Tools.

To learn more, read our detailed Virtualization Management Tools Report (Updated: April 2026).

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Virtualization Management Tools

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.8

Nutanix Prism enhances efficiency, reduces costs, and optimizes resources with centralized management, lowering both energy and maintenance expenses.

Sentiment score

5.8

Splunk ITSI users achieve cost savings, efficiency boosts, reduced downtime, streamlined tasks, and enhanced monitoring and incident management.

Initially, the CapEx was higher than VMware's, but considering the operational cost over time, it has been beneficial.

Khurram Hussain

Head of Infrastructure Operations Security at Gulf Cable & Elec. Ind. Co.

You will get 60% ROI with Nutanix Prism on-premises.

MukundKambli

Lead Solutions Architect at Team Computers

For more quotes and insights, download the Nutanix Prism report

We estimate a 30 to 35 percent saving on resource costs and around 25 to 30 percent savings on inventory expenses, all credited to utilizing Splunk ITSI (IT Service Intelligence) effectively.

Bharath G

SIEM Splunk Engineer/Architect at Cepheid

Risks can mean that if one failure happens, it can result in risks in hundreds of thousands of USD.

SaketShrivastava

Technology And Digitization Lead at JLL

It has saved me a lot of money and a lot of time.

Karthik Palepu

IT Associate at Accenture

For more quotes and insights, download the Splunk ITSI (IT Service Intelligence) report

Customer Service

Sentiment score

7.8

Nutanix Prism support is effective, providing knowledgeable, proactive engineers, 24/7 availability, though response times and documentation can improve.

Sentiment score

6.7

Splunk ITSI support is praised for expertise and quick resolutions but criticized for delays and outsourced support issues.

Basic means standard business hours support, Production means 24/7, Mission Critical means faster SLA with technical account managers connectivity, and Ultimate means full white-glove support with a dedicated team.

Usha Rani

Director at Eglobe infra solutions

Nutanix support is excellent, and their response time is extremely fast.

Khurram Hussain

Head of Infrastructure Operations Security at Gulf Cable & Elec. Ind. Co.

If there is any hardware issue with HP or Dell, customers don't need to raise tickets with the hardware OEM. They can raise tickets on the Nutanix portal itself.

MukundKambli

Lead Solutions Architect at Team Computers

For more quotes and insights, download the Nutanix Prism report

The technical support is excellent, and I would rate it at ten.

Shubham Kumar

Senior consultant at a tech services company with 51-200 employees

We typically have weekly calls with the technical staff, and whenever we encounter issues, they usually reply with solutions within one or two days.

DhirendraSingh2

Senior Consultant at a consultancy with 10,001+ employees

I would rate Splunk ITSI (IT Service Intelligence) support at nine or 9.5 because it is a highly effective and handy tool.

Jyoti K

Splunk Developer ( Training & Enablement) at DXC Technology

For more quotes and insights, download the Splunk ITSI (IT Service Intelligence) report

Scalability Issues

Sentiment score

7.8

Nutanix Prism is praised for its scalability and adaptability, allowing seamless expansion and support for diverse environments.

Sentiment score

7.7

Splunk ITSI efficiently scales with growing data, though costs and hardware requirements can impact scalability in larger environments.

Nutanix Prism is completely scalable; you can add nodes and disks without using downtime, allowing for easy scaling.

Biniyam Samuel

Junior System Cloud Engineer at DeliverICT

For more quotes and insights, download the Nutanix Prism report

Splunk is highly scalable, with the ability to expand efficiently.

Shubham Kumar

Senior consultant at a tech services company with 51-200 employees

When we create Glass Tables containing many searches, the Glass Tables sometimes fail due to memory constraints, and we receive error pages.

DhirendraSingh2

Senior Consultant at a consultancy with 10,001+ employees

Splunk ITSI (IT Service Intelligence) scalability allows us to predict analytics such as service degradation and perform root cause analysis through metrics, logs, and traces.

Manoj-Agarwal

Sr. Technical Manager at Vodafone

For more quotes and insights, download the Splunk ITSI (IT Service Intelligence) report

Stability Issues

Sentiment score

7.8

Nutanix Prism is highly reliable, with consistent performance and minimal downtime, though slower occasional upgrades require attention.

Sentiment score

7.7

Splunk ITSI is reliable with high stability ratings, minor slowness during heavy use, and occasional configuration challenges.

The entire Nutanix solution is stable.

Khurram Hussain

Head of Infrastructure Operations Security at Gulf Cable & Elec. Ind. Co.

I have not experienced any downtimes, crashes, or performance issues with Nutanix Prism.

Biniyam Samuel

Junior System Cloud Engineer at DeliverICT

For more quotes and insights, download the Nutanix Prism report

The setup, however, must be done correctly as incorrect deployment can lead to issues.

Shubham Kumar

Senior consultant at a tech services company with 51-200 employees

Splunk ITSI (IT Service Intelligence) fails if you do not have good hardware requirements.

DhirendraSingh2

Senior Consultant at a consultancy with 10,001+ employees

I would rate the stability of Splunk ITSI (IT Service Intelligence) as a perfect ten; it is an extremely stable tool.

Jyoti K

Splunk Developer ( Training & Enablement) at DXC Technology

For more quotes and insights, download the Splunk ITSI (IT Service Intelligence) report

Room For Improvement

Nutanix Prism needs improvements in interface, automation, stability, backup, management, licensing, multi-cloud features, and resource management.

Splunk ITSI requires simplified configuration, enhanced features, improved performance, and better scalability to address user concerns effectively.

The presales and marketing team should inform clients about resource requirements, such as RAM used by CVM, to help manage expectations.

Khurram Hussain

Head of Infrastructure Operations Security at Gulf Cable & Elec. Ind. Co.

Regarding Nutanix Prism's single pane overview, the limitation is that you cannot troubleshoot all errors from Prism Central; you sometimes need to log into the CLI to change settings such as the IP address of the CVM in the AHV.

Biniyam Samuel

Junior System Cloud Engineer at DeliverICT

For more quotes and insights, download the Nutanix Prism report

I would appreciate additional features in the next release of Splunk ITSI (IT Service Intelligence) such as cloud infrastructure monitoring including CICDs, Kubernetes, and similar technologies.

Ahmed Naguib

Director at Techpace

On-cloud upgrades are easy, but on-premises upgrades are very painful.

SaketShrivastava

Technology And Digitization Lead at JLL

If Splunk ITSI (IT Service Intelligence) could handle real-time call-outs automatically—not just incident creation—this would reduce our dependency on PagerDuty and consolidate processes within Splunk ITSI (IT Service Intelligence).

VaibhavSharma2

Monitoring Dev Ops Engineer at Centrica

For more quotes and insights, download the Splunk ITSI (IT Service Intelligence) report

Setup Cost

Nutanix Prism is costly yet considered a worthwhile investment for its features in hyperconverged infrastructure by many enterprises.

Splunk ITSI, while offering premium services, is considered costly due to data volume-based pricing and varying licensing models.

At first, the cost seemed heavy, but over time, its cost-effectiveness became evident.

Khurram Hussain

Head of Infrastructure Operations Security at Gulf Cable & Elec. Ind. Co.

I hear that Nutanix Prism is more expensive than others, but as a technical person, I don't know the details about the pricing aspect.

Biniyam Samuel

Junior System Cloud Engineer at DeliverICT

For more quotes and insights, download the Nutanix Prism report

Splunk ITSI tends to be more expensive compared to some open-source solutions.

Shubham Kumar

Senior consultant at a tech services company with 51-200 employees

I believe the pricing is based on daily volume ingestion.

DhirendraSingh2

Senior Consultant at a consultancy with 10,001+ employees

The pricing reflects usage levels, and compared to others in the market, Splunk ITSI (IT Service Intelligence) provides a reasonable solution.

Dwarika Nath Mohanty

Works at a tech services company with 1,001-5,000 employees

For more quotes and insights, download the Splunk ITSI (IT Service Intelligence) report

Valuable Features

Nutanix Prism offers a user-friendly interface with centralized management, seamless integration, advanced analytics, and robust performance optimization features.

Splunk ITSI offers intelligent alerting, predictive analysis, customizable dashboards, and integration for enhanced operational efficiency and incident management.

Nutanix Prism is completely scalable; you can add nodes and disks without downtime, allowing for easy scaling.

Biniyam Samuel

Junior System Cloud Engineer at DeliverICT

One of the most useful features is the disaster recovery setup, which includes two clusters, one for our production server and another for our recovery site.

Khurram Hussain

Head of Infrastructure Operations Security at Gulf Cable & Elec. Ind. Co.

For more quotes and insights, download the Nutanix Prism report

The predictive analysis can give you proactive information about potential bottlenecks that can occur on applications, desk, storage, SQL servers, databases, or other systems.

Ahmed Naguib

Director at Techpace

One valuable feature is the scheduled maintenance window provided by Splunk ITSI (IT Service Intelligence) because Splunk does not offer this scheduling maintenance feature in the core product, but Splunk ITSI (IT Service Intelligence) helps us with these maintenance reports.

DhirendraSingh2

Senior Consultant at a consultancy with 10,001+ employees

The most beneficial aspect for me is that it is AI-enabled, providing us with very good analytics.

SaketShrivastava

Technology And Digitization Lead at JLL

For more quotes and insights, download the Splunk ITSI (IT Service Intelligence) report

Categories and Ranking

Nutanix Prism

Average Rating

8.8

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Virtualization Management Tools (5th), Data Center Infrastructure Management (4th)

Splunk ITSI (IT Service Int...

Average Rating

8.4

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (11th), IT Alerting and Incident Management (3rd)

Mindshare comparison

Nutanix Prism and Splunk ITSI (IT Service Intelligence) aren’t in the same category and serve different purposes. Nutanix Prism is designed for Virtualization Management Tools and holds a mindshare of 7.8%, down 15.0% compared to last year.
Splunk ITSI (IT Service Intelligence), on the other hand, focuses on IT Alerting and Incident Management, holds 1.8% mindshare, down 3.8% since last year.

Virtualization Management Tools Mindshare Distribution
Product	Mindshare (%)
Nutanix Prism	7.8%
VMware Aria Operations	24.1%
IBM Turbonomic	14.3%
Other	53.8%

Virtualization Management Tools

IT Alerting and Incident Management Mindshare Distribution
Product	Mindshare (%)
Splunk ITSI (IT Service Intelligence)	1.8%
PagerDuty Operations Cloud	11.2%
Opsgenie	7.8%
Other	79.2%

IT Alerting and Incident Management

Featured Reviews

Usha Rani

Director at Eglobe infra solutions

Provides comprehensive management with AI-driven insights and predictive analytics for seamless IT operations

The major improvement recommended for Nutanix Prism is more multi-cloud cost optimization. It shows performance and usage but is limited in detailed cross-cloud cost analysis. Improvement is needed for deeper FinOps-style ML insights that compare costs between on-premise, AWS, Azure, etc. Enhancements for the current mobile version of Prism are necessary as its functions are limited. Full mobile native control with real-time alerts and AI suggestions are required for one-click actions. Better integration with third-party tools and predictive maintenance for hardware is needed; currently, the focus is on VM and storage, not hardware life cycle. Predictions for node-level hardware failures or SSD wear-out, fan sensor alerts in advance are essential improvements, as is AI-based security threat detection focusing on unusual login patterns such as ransomware behavior or privilege escalations.

Read full review

DhirendraSingh2

Senior Consultant at a consultancy with 10,001+ employees

Service health has been monitored and visual insights support proactive telecom operations

The installation process is the first aspect I dislike about Splunk ITSI (IT Service Intelligence). If you do not configure it correctly, you will encounter issues in the search head. Because we use a distributed environment where each component has its own specific roles, installation is critical and requires careful attention. Splunk ITSI (IT Service Intelligence) is built with many applications. It is a compressed file, and when you extract the Splunk ITSI (IT Service Intelligence) app, you receive approximately 19 apps. Some applications, add-ons, and packages must be installed on specific components. If you do not configure an application correctly, it will not work. Sometimes we encounter issues during installation because of this complexity. I believe the installation process should be more uniform, meaning it could be deployed across all components to avoid post-installation issues. Sometimes after installation, you receive errors, and users cannot access Splunk ITSI (IT Service Intelligence). We have experienced this type of issue due to installation errors. I believe there is currently room for improvement regarding scalability. When we create Glass Tables containing many searches, the Glass Tables sometimes fail due to memory constraints, and we receive error pages. Splunk ITSI (IT Service Intelligence) should have a lightweight version to address these concerns. I would rate current scalability as medium.

Read full review

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

10%

Manufacturing Company

10%

Government

Financial Services Firm

17%

Manufacturing Company

10%

Outsourcing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	25
Midsize Enterprise	14
Large Enterprise	28

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	10
Large Enterprise	43

Questions from the Community

What do you like most about Nutanix Prism?

Nutanix Prism offers web scaling, which facilitates easy scaling.

See all answers

What is your experience regarding pricing and costs for Nutanix Prism?

I hear that Nutanix Prism is more expensive than others, but as a technical person, I don't know the details about the pricing aspect.

See all answers

What needs improvement with Nutanix Prism?

See all answers

What do you like most about Splunk ITSI (IT Service Intelligence)?

Our mean time to detect is down to five minutes.

See all answers

What is your experience regarding pricing and costs for Splunk ITSI (IT Service Intelligence)?

From a pricing perspective, it is not that bad because we get it from a distributor and do not purchase it directly from Splunk. We get it from a distributor who gives the pricing to a partner and ...

See all answers

What needs improvement with Splunk ITSI (IT Service Intelligence)?

In terms of improvements for Splunk ITSI (IT Service Intelligence), I would suggest adding more out-of-the-box plugins and adapters, especially as there is a high demand for observability and dashb...

See all answers

Comparisons

WhatsUp Gold vs Nutanix Prism

Compared 17% of the time

VMware Aria Operations vs Nutanix Prism

Compared 11% of the time

PRTG Network Monitor vs Nutanix Prism

Compared 10% of the time

Nutanix Cloud Manager (NCM) vs Nutanix Prism

Compared 9% of the time

Nutanix Central vs Nutanix Prism

Compared 7% of the time

More Nutanix Prism Competitors

Avantra vs Splunk ITSI (IT Service Intelligence)

Compared 10% of the time

ServiceNow IT Operations Management vs Splunk ITSI (IT Service Intelligence)

Compared 8% of the time

Dynatrace vs Splunk ITSI (IT Service Intelligence)

Compared 7% of the time

Splunk AppDynamics vs Splunk ITSI (IT Service Intelligence)

Compared 5% of the time

BigPanda vs Splunk ITSI (IT Service Intelligence)

Compared 5% of the time

More Splunk ITSI (IT Service Intelligence) Competitors

Product Reports

Buyer's Guide

Nutanix Prism

April 2026

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Buyer's Guide

Splunk ITSI (IT Service Intelligence)

March 2026

Splunk ITSI (IT Service Intelligence) report

Download Splunk ITSI (IT Service Intelligence) product report

Overview

Nutanix makes infrastructure invisible, elevating IT to focus on the applications and services that power their business. The Nutanix enterprise cloud platform leverages web-scale engineering and consumer-grade design to natively converge compute, virtualization and storage into a resilient, software-defined solution with rich machine intelligence. The result is predictable performance, cloud-like infrastructure consumption, robust security, and seamless application mobility for a broad range of enterprise applications.

Nutanix

Splunk IT Service Intelligence (ITSI) is a powerful analytics-driven monitoring and analytics solution that provides real-time insights into the health and performance of IT services.

It enables organizations to proactively identify and resolve issues, optimize service delivery, and improve overall IT operations. With its advanced machine learning capabilities, ITSI automatically detects anomalies, predicts future events, and prioritizes alerts based on business impact.

The solution offers a centralized view of IT services, allowing users to visualize and analyze data from multiple sources in a single dashboard. ITSI also provides customizable KPIs, service-level agreements (SLAs), and key performance indicators (KPIs) to measure and track service performance.

With its intuitive interface and powerful analytics capabilities, Splunk ITSI empowers IT teams to deliver reliable and efficient services, ensuring maximum uptime and customer satisfaction.

Splunk

Sample Customers

JetBlue, International Speedway Corporation, SAIC Volkswagen

TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau

Buyer's Guide

Virtualization Management Tools

April 2026

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