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NewgenONE Digital Transformation Platform vs Salesforce Platform comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Business Orchestration and Automation Technologies
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
662
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
NewgenONE Digital Transform...
Ranking in Business Orchestration and Automation Technologies
27th
Average Rating
6.0
Reviews Sentiment
6.1
Number of Reviews
1
Ranking in other categories
Low-Code Development Platforms (30th)
Salesforce Platform
Ranking in Business Orchestration and Automation Technologies
13th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
97
Ranking in other categories
PaaS Clouds (8th), Mobile Development Platforms (3rd), Rapid Application Development Software (5th), Low-Code Development Platforms (5th), No-Code Development Platforms (2nd)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
reviewer2445606 - PeerSpot reviewer
Director - Group IT & Principal Architect at a financial services firm with 10,001+ employees
Automated process efficiency enhanced with improved setup simplicity
I use NewgenONE to automate processes such as onboarding, trade finance, and complete lending. It allows us to automate these processes efficiently NewgenONE has helped to automate repetitive manual tasks and data inputs, reducing the need for user intervention. It is good because it automates…
Sharmila-K - PeerSpot reviewer
Cloud Transformations and Infrastructure Delivery Manager at a university with 10,001+ employees
Integration processes improve but scripting requires effort
The updates, pricing part, and upgrades to the products are some of the most valuable features with the Salesforce Platform.With the Salesforce Platform, I have minimal experience of approximately one and a half years. I get minimal exposure, once every three or two months, especially during holidays. The Salesforce Platform is connected to the cloud, which is beneficial. When it is integrated with different tools such as Microsoft BI Analytics, it helps us analyze much better. Currently, the integration itself is tricky as we have to use extensive scripting. It should be more of a plug-in and use solution. That is the only issue I see, but otherwise, I appreciate it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It reduced cost and effort significantly; yearly, our organization saved $14,000, the company started to save more, and increased efficiency in the field of automation then started to pioneer."
"Automation Anywhere is stable, scalable, and easy to use."
"Its ease of use is the most valuable feature. It is easy to train developers and find the right people, then use them to build the tool."
"One of the things I appreciate the most about Automation Anywhere is that it's in the cloud, so when we are on-site on a project, we collect a lot of data, hand it to this bot, and it runs the function; by the time we reach our destination, whether we move from San Francisco to New York, it's equivalent to 20 people's work in six hours, utilizing quite a few attended or unattended bots."
"Automation Anywhere is very easy to handle because it is a low-code platform, so anyone can learn very quickly."
"We have multiple bots running. It saves time. If manual invoice processing in SAP takes two to three hours on a daily basis, a bot can do the same job in half an hour. We are saving more than 70% of the time."
"We have automated over 2000 man-hours."
"Automation Anywhere's image reader is the most valuable feature."
"NewgenONE's document management and workflow approach tools are very useful."
"The Salesforce Platform has not gone down in the time we have used it, it is very stable."
"A fully integrated solution that provides a seamless experience."
"The biggest benefit is seamless usage in terms of an easy-to-use interface and GUI that makes it easy to interact with the entire platform and generate reports effortlessly."
"The technical support services are good."
"With Salesforce Platform, we are able to focus on business outcomes and we need not worry about infrastructure at all."
"The solution is easy to use."
"The entire solution is very customizable and you are able to add many functionalities."
"The solution provides a preferred method of backing up data."
 

Cons

"Investment effect is almost none, unfortunately."
"The main issue I identify is that the cost of the enterprise-scale license and add-ons can be a barrier for small businesses."
"One of the main concerns with Automation Anywhere is the lack of a robust feature for capturing and managing information from the user interface, something competitors like Blue Prism already offer."
"Autosuggestion of existing use cases based on the problem statement could use improvement."
"Regarding the UI, once you're on some of the screens there are fixed dialogues, they are a set size, so there's a lot of horizontal scrolls and vertical scrolls. If I want to do something that is purely business-related and is somewhat complex to write or is nuanced, I sometimes have trouble implementing that inside of the Automation Anywhere script."
"Automation Anywhere is headed in the right direction but they still have a good way to go."
"There should be a way to avoid recoding everything whenever there's an upgrade to the latest version."
"To improve the product, one aspect that Automation Anywhere can work on is archiving legacy data effectively. Currently, data older than current versions remains on the server, slowing the system down."
"Setting up NewgenONE is still a technical task. Simplifying the setup process would make it easier for users."
"When we're documenting information such as notes, and so forth, if we were to go back to the same case all notes go missing."
"Salesforce needs to be re-platformed, or re-architected, making it lighter."
"Integration with a few of the other products such as Spring Boot is a problem."
"The initial setup process was a complex thing to do because four different organizations were working together."
"Its documentation and price should be better."
"I think the search needs to be improved so as to allow for a broader keyword search."
"The licensing is on an annual basis. It is expensive."
"The general reports could be made easier in the Salesforce Platform. Generating needs extensive training to know the exact structure of the design. Whenever you search for something you need to know what are the exact fields that you need to view. It's not an easy process to learn."
 

Pricing and Cost Advice

"Our annual licensing costs for the entire company are $100,000."
"Roughly, as of today, it is around $250,000 annually."
"The major reason that we selected Automation Anywhere was the licensing model."
"In terms of monetary savings, we automated a bot in three days that has saved us $30,000 in costs."
"It is reasonable, but it can always be a little bit cheaper."
"I think it's $5,500 per license."
"The solution's pricing is pretty decent."
"Approximately, for a developer, it is around $750 for a license a year. For Bot Runners, it is about $550."
Information not available
"The price varies depending on the cloud."
"The licensing is per user per month, which we took out a contract on a long time back. It's really an okay price for what solutions are available and for how many features and what kind of functionality you get."
"Pricing and license differ and depend on how much license you are purchasing from them."
"Pricing for the Salesforce Platform is too expensive."
"It is quite expensive. Its developers come at a premium cost, which makes it expensive."
"It is expensive."
"The licensing is on the expensive side, but most clients engage in negotiations to reach a more favorable agreement. For stand-alone or medium-sized clients, it can be relatively costly."
"It is a fair price for what it's offering, in comparison with other solutions that are available on the market."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
11%
Manufacturing Company
11%
Outsourcing Company
10%
Import And Exporter
24%
Construction Company
18%
Comms Service Provider
9%
Healthcare Company
7%
Financial Services Firm
12%
Manufacturing Company
7%
Construction Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise81
Large Enterprise558
No data available
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise25
Large Enterprise44
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What needs improvement with NewgenONE Digital Transformation Platform?
Setting up NewgenONE is still a technical task. Simplifying the setup process would make it easier for users. Even wh...
What is your primary use case for NewgenONE Digital Transformation Platform?
I use NewgenONE to automate processes such as onboarding, trade finance, and complete lending. It allows us to automa...
What advice do you have for others considering NewgenONE Digital Transformation Platform?
NewgenONE works well for business process automation (BPA) and suits specific work for the BFS side. However, it requ...
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work be...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we d...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
Salesforce1, Force.com, Salesforce App Cloud
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
BNB Bank, National Commercial Bank Jamaica, United Bank, Tokio Marine HCC
ADP
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