Pega Platform and NewgenONE Digital Transformation Platform are in the digital transformation category. Pega is favored for its customer service, while NewgenONE wins with its feature breadth.
Features: Pega Platform focuses on process automation, integration, and efficient business process management. NewgenONE offers content management, collaborative tools, and document management capabilities.
Ease of Deployment and Customer Service: Pega offers smooth deployment and adaptive customer service. NewgenONE has a complex deployment but compensates with extensive support resources.
Pricing and ROI: Pega has a flexible pricing model aimed at operational efficiency. NewgenONE has higher setup costs but provides longer-term value with extensive features.
| Product | Market Share (%) |
|---|---|
| Pega Platform | 6.4% |
| NewgenONE Digital Transformation Platform | 0.5% |
| Other | 93.1% |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 15 |
| Large Enterprise | 68 |
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A unified, cloud-based platform, with a robust integration ecosystem, for automating end-to-end business processes and comprehensively managing content and communications
Pega Platform provides flexible business process management with a focus on rapid application development and automation through a low-code approach, enhancing efficiency across sectors.
Pega Platform is renowned for its ability to streamline operations with robust automation features, including robotic process automation and decision-making capabilities. Its intuitive interface and workflow management contribute to a reputation for enhancing business processes. Although users face challenges with integration limitations and high licensing costs, they benefit from rapid deployment and efficient process adaptations. The unified architecture reduces complexity, while case management and integration services support digital transformations in sectors such as banking, insurance, and healthcare.
What are the key features of Pega Platform?In industries like insurance, banking, healthcare, and government, Pega Platform is implemented to automate diverse workflows, supporting initiatives from claims processing to customer onboarding. Enterprises use Pega for case management and digital transformations, valuing its out-of-the-box integrations and real-time reporting capabilities to boost operational automation and enhance customer experiences.
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