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NewgenONE Digital Transformation Platform vs OutSystems comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Business Orchestration and Automation Technologies
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
669
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
NewgenONE Digital Transform...
Ranking in Business Orchestration and Automation Technologies
33rd
Average Rating
6.0
Reviews Sentiment
6.1
Number of Reviews
1
Ranking in other categories
Low-Code Development Platforms (37th)
OutSystems
Ranking in Business Orchestration and Automation Technologies
15th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
56
Ranking in other categories
Mobile Development Platforms (2nd), Rapid Application Development Software (5th), Low-Code Development Platforms (3rd)
 

Featured Reviews

Nadeem K. - PeerSpot reviewer
Rpa Developer at a consultancy with 11-50 employees
Automation has freed teams from repetitive finance and supply tasks and supports global operations
In the current organization, we had trouble initially because I think the documentation and support could be better than what it is now. This is one difference between Automation Anywhere and other RPA tools such as UiPath. In UiPath, if you have an issue, you go to the UiPath website and search for it, and you get lots of help materials. In Automation Anywhere, you do not get exactly what you are looking for. You get a very large number of results when you search for something, and from this large result set, you have to filter out what you need, or only partial information will be available. User handbooks are available for each product. In that regard, I would say Automation Anywhere is lagging compared to other RPA tools. It is difficult to get hold of their customer support team. I want to clarify that it is not a matter of us building logic on Automation Anywhere and it failing. When it is a product-related issue, they have to give us support because we only know how to develop within Automation Anywhere. We do not know how to fix Automation Anywhere itself. Whenever we have an issue, trying to get in touch with them always takes three to four business days.
reviewer2445606 - PeerSpot reviewer
Director - Group IT & Principal Architect at a financial services firm with 10,001+ employees
Automated process efficiency enhanced with improved setup simplicity
I use NewgenONE to automate processes such as onboarding, trade finance, and complete lending. It allows us to automate these processes efficiently NewgenONE has helped to automate repetitive manual tasks and data inputs, reducing the need for user intervention. It is good because it automates…
Aditya Bhatt - PeerSpot reviewer
Sr. Project Delivery Lead | Sr. Technical Lead at a manufacturing company with 5,001-10,000 employees
Rapid delivery has transformed complex enterprise apps and supports faster cross-domain projects
Every platform or low-code platform tool is quite good in its own area, but there is always space to groom or enhance or improve. The same is with OutSystems as well. A couple of things from the integration point of view can be enhanced. If your application or the enterprise organization is tackling a huge data application where you have bulk amounts of data, it becomes a challenge for all the technologies and the same with OutSystems. You have to design your architecture in a very magnificent and decent way so that how you process your data so that load can be easily balanced. Data handling and huge data handling is a kind of challenge you may need to face. Then we have some vendor lock-in. If you are trying to migrate your application from OutSystems, then you probably get into this vendor lock-in system. Some organization may face challenges if some organization is on a small scale size. The small scale businesses may find OutSystems costly because of its high cost and pricing due to the licensing cost. Apart from that, OutSystems really plays well, and it needs a learning curve. If a traditional application or programming is there which your developers are skilled into and they are directly deployed into OutSystems, it may take some significant amount of time for them to get comfortable with OutSystems. There is a learning curve. OutSystems community is already in place, but it can more be enhanced regarding some aspects. They did organize lots of bootcamps and other user groups as well, but those can also be improved from the documentation point of view and having some integration guidebook as well. A couple of things which can be improved into OutSystems include the licensing cost, the vendor lock-in side, the learning curve, couple of integration aspects and customizations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For most of the cases that we have worked on, the application has been stable."
"Feature-wise, the document understanding and document extraction part in Automation Anywhere is a very good feature, as most of the clients require invoice extraction, PDF extraction, and email extraction."
"With IQ Bot, we can now include cognitive automation into our process. The cognitive document processing is pretty good with IQ Bot."
"In terms of development for our developers, it is very easy and quick to learn because Automation Anywhere has provided an online academy where developers can easily learn the features. It is very easy. If someone does not have a coding background, they can also learn from it very easily because it is just drag and drop and very interactive."
"Compared to before, when processing a document took around three hours, we now complete it in one to two minutes thanks to Automation Anywhere and the latest document automation technology, saving around two hours and 55 minutes per user, which is a significant saving."
"Automation Anywhere is scalable and capable of adapting to any new requirements and technologies."
"We are having a very good experience with this product."
"In the age of agentic AI, it's allowing us to imagine what comes next."
"NewgenONE's document management and workflow approach tools are very useful."
"The integration capabilities have benefited my customers by providing many connectors out of the box, allowing for the integration of external applications or business applications."
"The most valuable features of OutSystems are the user interface, the flexibility to quickly integrate with almost anything in the system, and the ability to connect with databases."
"The drag-and-drop feature is very valuable."
"OutSystems is extremely stable; we are replacing complete back-end systems with it and are in progress to do complete mainframe replacements with it."
"Comparatively, as a low-code kind of platform, OutSystems is the most intuitive to use, but if you have an experienced programmer in Java and .NET like myself, then the other platform is probably a bit more flexible."
"The solution is stable and doesn't require many server resources, so I don't think there are stability issues."
"We can quickly develop an application using the tool."
"The OutSystems' most effective features for speeding up development cycles are the process orchestration and the drag-and-drop updating of business processes."
 

Cons

"It is not able to use OCR effectively and has limited usability."
"Vertical connecting lines would be appropriate within the code, and a collapse/expand feature for code blocks would be ideal."
"Automation Anywhere is not as flexible as Process Studio."
"My main issue with Automation Anywhere might be the logging of bots and getting more detailed feedback of what my bot is doing, step by step. It is hard to track fine-tuning in larger codes."
"There could be more training provided by Automation Anywhere."
"The setup and deployment processes for this product also need to be improved, e.g. made easier."
"The bot scaling process was painful, when you go beyond a few bots, and because we had stability issues. We had to work through the issues, and they took us a long time."
"Automation Anywhere courses are a little bit complex to understand. You need a little bit more time, and accessibility is also a little bit of an issue."
"Setting up NewgenONE is still a technical task. Simplifying the setup process would make it easier for users."
"I would like to see more integration between the use of artificial intelligence to speed up the process delivery time."
"We have performance issues while fetching bulk data."
"The initial setup of OutSystems is not easy. It is a very heavy application that requires a lot of hardware and software resources."
"The integration Studio could be improved. It needs a tool in which we could develop C# code and then integrate into OutSystems. The application could have a better UI."
"I've read that where you have large deployments, OutSystems starts to crumble a bit."
"The initial setup is a little difficult."
"It needs improvement in the AI capability."
"Mobile apps need improvement."
 

Pricing and Cost Advice

"It's the best RPA tool, but the pricing could be improved."
"I don't know exactly what the pricing schemes are for the product as this type of negotiation is not my responsibility, but I think the basic pricing comes to $15,000."
"It has good licensing costs which are average for the market."
"Talk to your manager and try to procure an automation license for training. This will allow you to train people, so you can move to automation."
"The licensing fees are approximately $10,000 USD for between five and ten users."
"Our licensing costs are setup on an annual basis."
"We brought onshore a lot of what we were doing offshore, saving our company close to $20 million."
"It is reasonable, but it can always be a little bit cheaper."
Information not available
"It is not an expensive product, especially if you have access to more features and deal with more projects."
"There are no additional costs with the standard license."
"You should contact OutSystems for more details but my opinion is that it is not for small business budgets."
"As for licensing costs, I'm not directly involved in that aspect."
"I think the pricing for OutSystems is comparable with similar solutions. I would place it somewhere in the middle. We pay for the bundle and don't pay anything extra in terms of licensing and other fees."
"Pricing could be a concern. You have to pay yearly, even after you have completed your development."
"OutSystems is a good solution, but it's not cheap."
"OutSystems is a very expensive solution, and it has to be cheaper."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Comms Service Provider
12%
Financial Services Firm
11%
Manufacturing Company
11%
Import And Exporter
22%
Construction Company
17%
Comms Service Provider
11%
Outsourcing Company
8%
Financial Services Firm
15%
Outsourcing Company
8%
Manufacturing Company
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business162
Midsize Enterprise86
Large Enterprise566
No data available
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise7
Large Enterprise33
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Ask a question
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Which solution is better for developing non-ITSM applications: OutSystems or Service Now?
The short answer is that OutSystems is far better for 2 main reasons. Firstly, with Service Now you are locked into t...
What industries do you think OutSystems is most useful for?
I cannot really name an industry in which OutSystems cannot be beneficial. Who does not want to make top-notch applic...
How did you decide which OutSystems edition was the best one for you?
We started using OutSystems fairly recently, so we are still on the free version of it. My company is still testing ...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
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Interactive Demo

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Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
BNB Bank, National Commercial Bank Jamaica, United Bank, Tokio Marine HCC
Randstad, Warner Brothers, HP, Intel, ING, Banco Popular, Thrivent Financial, Bacardi, Kent State University, Bacardi, FICO, ING, Vodafone, AbbVie, Estafeta, Siemens, Vopak
Find out what your peers are saying about Microsoft, Mendix, OutSystems and others in Low-Code Development Platforms. Updated: October 2026.
921,338 professionals have used our research since 2012.