New Relic vs OmniPeek comparison

Why PeerSpot?

New Relic and BlueCat are both solutions in the Application Performance Monitoring (APM) and Observability category. New Relic is ranked #4 with an average rating of 8.3, while BlueCat is ranked #38 with an average rating of 8.0. New Relic holds a 3.6% mindshare in APM, compared to BlueCat’s 0.8% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 100% of BlueCat users who would recommend it.

New Relic

Read 176 New Relic reviews

29,719 Views
19,317 Comparison Views

94% willing to recommend

OmniPeek

Read 8 OmniPeek reviews

5,334 Views
3,094 Comparison Views

100% willing to recommend

New Relic

OmniPeek

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jun 3, 2026

OmniPeek and New Relic are competing in the network and application performance monitoring category. New Relic seems to have the upper hand with its comprehensive feature set.

Features: OmniPeek offers deep packet inspection, real-time network analysis, and efficient packet capturing for both wired and wireless networks. New Relic provides robust application performance monitoring, end-to-end tracing of transactions, and integration capabilities across various platforms.

Room for Improvement: OmniPeek could enhance its user interface for easier navigation, offer more advanced analytics, and improve integration with third-party systems. New Relic may benefit from offering more competitive pricing, enhancing its learning curve for new users, and providing more customization options for dashboards.

Ease of Deployment and Customer Service: New Relic is known for a straightforward deployment process along with comprehensive customer support, which simplifies integration into complex systems. OmniPeek's deployment is specialized and might require network configuration expertise, restricting ease of use for those with limited technical knowledge.

Pricing and ROI: OmniPeek offers a competitive pricing model that provides strong ROI for network-focused monitoring solutions. New Relic, while pricier, delivers increased ROI through its expansive features that support diverse IT environments, appealing to businesses seeking an all-encompassing monitoring solution.

To learn more, read our detailed New Relic vs. OmniPeek Report (Updated: November 2026).

Buyer's Guide

New Relic vs. OmniPeek

November 2026

Download the complete report

Helped 921,338 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic

Ranking in Application Performance Monitoring (APM) and Observability

4th

Ranking in Network Monitoring Software

10th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

176

Ranking in other categories

IT Infrastructure Monitoring (10th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (6th)

OmniPeek

Ranking in Application Performance Monitoring (APM) and Observability

38th

Ranking in Network Monitoring Software

51st

Average Rating

7.8

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of New Relic is 3.6%, down from 4.6% compared to the previous year. The mindshare of OmniPeek is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
New Relic	3.6%
OmniPeek	0.8%
Other	95.6%

Application Performance Monitoring (APM) and Observability

Featured Reviews

BasilJiji

System engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

Read full review

Vinal-Patel

Network Architect, internally known as Network Transformation Lead at a pharma/biotech company with 10,001+ employees

Real-time analytics and alerts improve application performance and network operations

OmniPeek's ability to convert application visibility into flow helps me quickly understand application performance over LAN, WAN, or wireless. Its real-time analytics, integrated with LiveNX, allow me to monitor business-critical applications and set up alerts for application performance issues. This centralized dashboard and alert system is highly valuable for maintaining network operations.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"New Relic is the right solution in my opinion."

"Previously, without a monitoring solution, a developer could potentially spend a day working on a feature or a bug to try and resolve an issue, but now, with monitoring in place, we can understand if a customer is actually hitting this bug, how often they are hitting it, and how much frustration they are dealing with on a day-by-day basis, then reprioritize our tasks."

"Overall, it improves the experience of the customers and site users."

"From the perspective of effort and time taken while identifying issues and resolution, we have gained a lot."

"This is a really awesome tool, giving you in and out of your entire backend framework in a cohesive manner."

"It has helped us maintain a much higher uptime than we had previously."

"Reduced the worry in supporting live websites."

"To receive all the metrics for each system regarding its application, the user in the interface for all the dashboards can type the hostname and can see all the tools in that host, it is a very powerful view."

More New Relic pros

"The most valuable feature is OmniPeek is user-friendly."

"OmniPeek is a good product, but you should know its purpose for your organization."

"The most valuable feature of OmniPeek is the ability to assign custom color codes to the different packets easily."

"It's a solid piece of software. It's stable."

"This is a good product; I would recommend and encourage people to use it because it has helped me a lot in the field."

"OmniPeek's ability to convert application visibility into flow helps me quickly understand application performance over LAN, WAN, or wireless."

"The most valuable features are the voice bot, which checks the quality of service for voice, and the expert view that gives me insight on what and where to troubleshoot."

"OmniPeek shows the entire packet flow and structure, particularly in security-related scenarios, whereas Wireshark sometimes fails to capture all packets."

More OmniPeek pros

Cons

"It constantly aggregates data so it’s not a true indication of how our application is doing."

"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."

"A lot of the features for application monitoring and uptime, and alerts for alerting the appropriate people when something goes wrong are not quite there yet."

"New Relic needs to improve is the user data schema."

"It’s generally stable, but last year it was a little flaky."

"There are certain scenarios where I feel additional functionalities could enhance New Relic, such as gaining more data about calls."

"It is a serious tool and requires a lot of time invested in order to understand how it works."

"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UI's performance, and then report on it."

More New Relic cons

"The solution's automation has room for improvement."

"Centralized management of configurations needs improvement."

"OmniPeek needs to improve its performance level."

"I am not using OmniPeek for automation, we only do manual testing. Automation testing is tedious to do. The automation should be more user-friendly. I have exposed some APIs but the usage is not user-friendly."

"I don't see a clear roadmap in the future for improving this software."

"Sometimes setting up the filters for the product is difficult, and I can't quickly sharpen them from the home screen."

"Making it more clear on how to configure the filters, or really automating them, would be an improvement."

"I would like to see the tool work in an open environment the same as how it does in a closed environment."

More OmniPeek cons

Pricing and Cost Advice

"The price was one of the reasons we chose this solution."

"The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."

"The pricing and licensing are too high."

"This is an expensive product."

"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."

"The price depends on how many agents you want."

"They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."

"I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."

More New Relic pricing and cost advice

"The pricing for this solution could be improved, as it is a very expensive product."

"There are different types of licenses available."

"We have only purchased the add-on once and have not paid for any subsequent versions as it was too costly for us."

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

See recommendations

921,338 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

13%

Outsourcing Company

12%

Manufacturing Company

11%

Construction Company

Comms Service Provider

16%

Manufacturing Company

10%

Construction Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	52
Large Enterprise	80

By reviewers
Company Size	Count
Midsize Enterprise	1
Large Enterprise	7

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What needs improvement with New Relic Insights?

I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...

See all answers

What is your primary use case for New Relic Insights?

As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...

See all answers

What needs improvement with OmniPeek?

There isn't anything specific that needs improvement in OmniPeek, as it performs better than Wireshark for our requirements. However, OmniPeek could benefit from supporting different platforms. Pla...

See all answers

What is your primary use case for OmniPeek?

I have been working with the OmniPeek product for almost two years at the start of my career, primarily using it for wireless 802.11 Wi-Fi packets, sniffer, and analysis. My experience with OmniPee...

See all answers

What advice do you have for others considering OmniPeek?

I didn't explore much about OmniPeek beyond its basic features. OmniPeek is user-friendly and easy to start working with, especially on the Windows platform. For beginners, it is very easy to handl...

See all answers

Comparisons

Datadog vs New Relic

Compared 4% of the time

Dynatrace vs New Relic

Compared 4% of the time

Splunk AppDynamics vs New Relic

Compared 4% of the time

Splunk Enterprise Security vs New Relic

Compared 2% of the time

Splunk Observability Cloud vs New Relic

Compared 2% of the time

More New Relic Competitors

OpenText Real User Monitoring vs OmniPeek

Compared 10% of the time

NETSCOUT Network & Application Observability vs OmniPeek

Compared 9% of the time

Splunk AppDynamics vs OmniPeek

Compared 9% of the time

Alluvio AppResponse vs OmniPeek

Compared 5% of the time

OpenText SiteScope vs OmniPeek

Compared 2% of the time

More OmniPeek Competitors

Product Reports

Buyer's Guide

New Relic

October 2026

Download New Relic product report

Buyer's Guide

OmniPeek

October 2026

Download OmniPeek product report

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Savvius OmniPeek

Overview

New Relic offers comprehensive server and application performance monitoring features, empowering organizations with real-time insights and customizable dashboards for efficient issue resolution.

Possessing robust capabilities, New Relic provides in-depth application data, allowing users to trace and diagnose issues efficiently. Its powerful API integration enables seamless performance improvement tracking. Despite certain areas for improvement like configuration handling and pricing, New Relic remains a preferred choice for application performance monitoring, server monitoring, and infrastructure management, facilitating end-to-end observability and enhancing application health.

What are New Relic's key features?

Server Monitoring: Provides insights into system health and performance metrics.
Real-Time Application Performance Insights: Offers instant data on application performance and user experience.
Customizable Dashboards: Tailor dashboards to display the most relevant data for specific needs.
API Integration: Supports integration with external tools for enhanced performance tracking.
Scalability: Adapts to the growing needs of enterprises, ensuring continuous monitoring effectiveness.
Synthetic Monitoring: Simulates user interactions to preemptively identify potential issues.

Why consider New Relic's benefits?

In-Depth Data: Access to comprehensive application data for quick issue resolution.
Efficient Alerting: Real-time alerts to identify and address problems swiftly.
Improved Performance: Metrics and insights that facilitate enhanced application performance.
Tool Integrations: Integration enhances value by combining various system insights.

In sectors like finance and e-commerce, New Relic is utilized for real-time performance monitoring, allowing businesses to identify bottlenecks, manage infrastructure effectively, and ensure seamless user experiences. By tracking API response times and monitoring databases, companies improve performance and user satisfaction through better observability and synthetic monitoring.

New Relic

OmniPeek enables effective network monitoring by offering packet capturing capabilities for Wi-Fi and routers, providing insights crucial for maintaining network performance and troubleshooting issues.

OmniPeek serves as a pivotal tool for wireless packet analysis, assisting teams with capturing and analyzing Wi-Fi 802.11 packets across standards. It aids in testing WLAN protocols and provides application performance and security analytics, supporting network issue monitoring, protocol analysis, and troubleshooting both on-premises and cloud applications. Real-time analytics integration with LiveNX and expert view functionalities make it a preferred choice for user-friendly network operation, although improvements in platform support, automation, and guidance are sought by users.

What are OmniPeek's key features?

Packet Capturing: Efficiently captures Wi-Fi and router packets for robust network analysis.
Channel-Based Sniffing: Monitors DFS and non-DFS transitions, vital for network stability.
Real-Time Analytics: Integrates with LiveNX for live data insights.
Custom Color Coding: Enhances packet visibility for easier analysis.
Expert View: Offers in-depth troubleshooting capabilities.

What benefits should users consider?

Ease of Use: Simple interface enhances usability and efficiency.
Protocol Compliance: Verifies protocols for reliable network operations.
Application Performance Monitoring: Ensures optimal application functionality.
Voice Quality Checks: Maintains high communication standards.

OmniPeek is implemented across sectors that require precise wireless packet analysis. It's crucial for testing WLAN protocols, validating IP blocks, and ensuring network performance during enterprise-level authentications and internet egress, offering organizations user-friendly solutions for comprehensive WLAN monitoring.

BlueCat

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Apcon, Aruba Networks, Avaya Inc., Cisco Systems, Ekahau, Gigamon Systems, HP, IBM, IXIA, Meru Networks, Napatech, NextComputing, Procera Networks, Qualcomm Atheros, Ralink Technology Corporation, Telchemy

Buyer's Guide

New Relic vs. OmniPeek

November 2026

Free Report: New Relic vs. OmniPeek

Find out what your peers are saying about New Relic vs. OmniPeek and other solutions. Updated: November 2026.

DOWNLOAD NOW

921,338 professionals have used our research since 2012.

See our New Relic vs. OmniPeek report.

See our list of best Application Performance Monitoring (APM) and Observability vendors and best Network Monitoring Software vendors.

We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.