OpenText Real User Monitoring and OmniPeek are two prominent tools in the network performance monitoring category. OpenText Real User Monitoring has an upper hand in customer support, while OmniPeek stands out due to its robust feature set and considered worth the cost.
What features are offered by OpenText Real User Monitoring in comparison to OmniPeek?OpenText Real User Monitoring offers comprehensive performance tracking, diagnostic capabilities, and accurate user experience metrics. OmniPeek provides extensive protocol analysis, versatile troubleshooting functionalities, and additional protocol support, which gives it an edge in feature diversity.
What areas of improvement can be found in OpenText Real User Monitoring in comparison to OmniPeek?OpenText Real User Monitoring users suggest improvements in reporting customization, integration capabilities, and feature enhancements for higher ROI. OmniPeek users point out the need for a more streamlined setup process, better scalability options, and simplification of the deployment process as significant pain points.
How is the ease of deployment and customer service of OpenText Real User Monitoring in comparison to OmniPeek?OpenText Real User Monitoring is noted for its relatively quick deployment and responsive customer service. OmniPeek's deployment process is reported as cumbersome, but users commend their technical support team's expertise.
What setup costs and ROI can be seen with OpenText Real User Monitoring in comparison to OmniPeek?OpenText Real User Monitoring users find the pricing reasonable but expect higher ROI with some feature enhancements. OmniPeek is seen as more expensive, yet users justify the cost due to its extensive capabilities and the value it provides in return.
| Product | Market Share (%) |
|---|---|
| OmniPeek | 0.5% |
| OpenText Real User Monitoring | 0.6% |
| Other | 98.9% |
| Company Size | Count |
|---|---|
| Midsize Enterprise | 1 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 3 |
| Large Enterprise | 7 |
Omnipeek is a top-rated suite of network analytics software that offers full transparency and trusted forensics for immediate resolution of application and network performance anomalies and security issues. Omnipeek is part of the LiveAction family of quality trusted products. They specialize in packet intelligence with adaptable workflows and complete visibility throughout numerous network segments to facilitate a better understanding of network performance and dependability concerns in real time.
Omnipeek combines intuitive geolocation, usability, security, and performance to deliver a robust user experience that facilitates immediate discovery and problem-solving of wireless and wired networks.
Omnipeek is user friendly and offers many different intuitive dashboards, display options, graphs, peer maps, and packets. There are several different capture options, such as TCP dump, multiple adapters, local captures, and Capture Assistant. Omnipeek integrates well with Snort and Suricata intrusion and detection prevention solutions, allowing users to import events easily. The comprehensive analysis tools, such as Expert Flow Analysis, Web Traffic Analysis, Multi-Segment Analysis, and Local File Analysis combine to make Omnipeek a solid, complete solution.
Omnipeek is effective for small offices to large enterprise data centers.
Omnipeek Benefits
Omnipeek Features
Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.
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