Try our new research platform with insights from 80,000+ expert users

NetSuite ERP vs Salesforce Quote-to-Cash vs Zuora comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of July 2025, in the Billing Software category, the mindshare of NetSuite ERP is 5.6%, down from 9.9% compared to the previous year. The mindshare of Salesforce Quote-to-Cash is 2.5%, down from 6.3% compared to the previous year. The mindshare of Zuora is 6.7%, up from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Billing Software
 

Featured Reviews

Haggit Russo - PeerSpot reviewer
Effective financial management with real-time analytics and a straightforward setup
Reports are good but not perfect. The custom reports could be improved. The initial setup process for reports can be a bit complicated and may require more user-friendly options. My previous company faced difficulty with reporting when it was too complicated to find proper reports. Overall, improving the reporting feature would be beneficial.
reviewer1873569 - PeerSpot reviewer
Solution for quoting customers, but could be faster
We use this solution internally mostly for quoting for customers. There are over 10,000 employees in my organization.  There are other modules that we use to do everything, like SteelBrick, but the UI is clunky. It could be the way the solution was implemented. The solution is a little bit slow…
Manoj Kumar Chippakurthi - PeerSpot reviewer
Reliable subscription billing solution with efficient pricing and product configuration
The main area where issues can arise is third-party integrations, particularly payment gateways. Some clients use third-party payment gateways, and problems can occur during these integrations. In my experience with my last two projects, I didn't encounter such issues. However, in my earlier support role, I noticed that some customers faced challenges when using external payment gateways. Specifically, payments were being received but not connecting to the customer accounts.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It offers reporting flexibilities that were previously unavailable to us."
"We can install the bundles based on our needs."
"NetSuite ERP is good for a trading company that involves buying and selling."
"The inventory feature in NetSuite ERP is very valuable to me because it provides clear estimates about the depreciation of details and includes useful mobile modules."
"We use it for the projects we do in the telecom industry."
"It is a very solid product for finance and procure-to-pay processes."
"The most valuable feature is that it works according to how the Internet works."
"The initial setup is easy."
"The stability is pretty solid."
"We have so many options for reporting, whether you want structured data or automation."
"I like that the UI is great and easily explainable."
"The best feature is product configuration. The automation is also fantastic. I can say that it is very efficient in pricing. It works effectively in pricing efficiency. The solution is stable. I’ve not encountered any bugs. The product is scalable. It's a good solution that helps ensure you don't lose revenue. I rate the solution a nine out of ten."
"The tool's most valuable aspect is its evolution. When I first worked on it, it was a simple platform that handled accounts and basic invoicing. Over the years, I've seen many changes that have enabled it to support complex projects. The help desk now provides solutions for these projects, which wasn't initially possible. The most important thing about Zuora is its ability to handle complexity through workflows, essentially automating the invoicing process."
"​It has made billing a reliable business function and provided the structure needed to optimize all of our billing processes.​"
"​It is some of the most responsive support that I have encountered.​"
"It's an end-to-end solution for managing subscriptions."
"I am happy with the support team."
 

Cons

"In NetSuite ERP, they should focus on offering better customization options."
"As with any system offering large volumes of data, there are limitations on processing large volumes of data in custom ways."
"If they could provide more integration options to connect with different products, that would be ideal."
"There is a lot of room for improvement. Multiple manufacturing features need to be updated on NetSuite. More functionalities need to be added. I think there are a lot of functionalities coming out for warehouse management systems and manufacturing automation via advanced manufacturing functionalities. I think they need to improve a little more on those aspects and make it easier on the scheduling aspect."
"It would be great if they offered localization for Central America."
"The main implementation challenge is finding experienced consultants to translate customer needs into NetSuite ERP's standard functionality. The second challenge is getting enough time from customers for proper implementation."
"Improvement-wise, it should be more customizable. Currently, you can't enhance the product yourself in terms of development for any applications unless you've got a very strong and big development team. Those are the skills that are in very short supply."
"If you do go through an implementor, you need to be careful that they are actual implementors and not just resellers."
"The solution is a little bit slow sometimes."
"Very rarely, maybe once every two months, the platform might be slow for a day or two. We usually receive notifications about these issues, which seem to stem from connectivity errors or similar issues."
"The solution must add more programming languages to build logic."
"The data structure within Zuora is a bit rigid. It doesn't support many things, like subqueries or correlation queries and all that."
"There are a few areas for improvement. Some APIs aren't working in amendment-based subscriptions."
"We don't know everything like the development team does. We are focused on operational tasks. I want to extend my knowledge of creating workflows and understand what the development team is doing. With replenishment orders sent after a certain frequency (like every three months), there's a problem if a subscription is canceled with a future date—it cancels on the same date instead."
"While fetching the data, I had faced some issues."
"The main area where issues can arise is third-party integrations, particularly payment gateways."
"I would build dynamic retry functionalities directly into the core product and enhance their integrations with all payment gateways."
 

Pricing and Cost Advice

"It is completely on a subscription basis. We pay yearly and, and you do not have to do anything on a monthly basis. Prices depend on the organization's scale and all those things, but they are doing a good job with the pricing."
"When people buy ERP, it's a competitive situation and the pricing is paramount."
"Pricing for NetSuite ERP is okay, but it could be better. The licensing model for NetSuite ERP is based on the number of modules and users. The standard license covers up to twenty-five users. If you have more than twenty-five users, you'll have to buy the premium license, which would double the price. For one module with five user licenses, the cost is between $40,000 to $50,000."
"NetSuite ERP has a cost per module you want to use, and then you have the license per user."
"The price is less than the cost of daily hours."
"It's very competitively priced due to it being a subscription model. So, clients are quite happy with the pricing. I would rate it an eight out of ten in terms of pricing."
"I would advise that you first meet with and scope out your project with a NetSuite VAR (Value Added Reseller)."
"It is expensive."
Information not available
"The tiered pricing model is costly."
"Explore multiple options for implementation."
"Negotiate aggressively. Continue to push on cost until you feel comfortable.​"
"The solution is worth the price."
report
Use our free recommendation engine to learn which Billing Software solutions are best for your needs.
862,514 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
9%
Educational Organization
8%
Financial Services Firm
8%
No data available
Computer Software Company
27%
Performing Arts
9%
Legal Firm
7%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about NetSuite ERP?
The inventory feature in NetSuite ERP is very valuable to me because it provides clear estimates about the depreciati...
What is your experience regarding pricing and costs for NetSuite ERP?
If you buy it through Europe or North America, it is quite expensive. However, if you can buy it from developing mark...
What needs improvement with NetSuite ERP?
Reports are good but not perfect. The custom reports could be improved. The initial setup process for reports can be ...
Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Zuora?
Zuora offers a variety of pricing options based on the features. They have a robust product with many features, and t...
What needs improvement with Zuora?
There are some new developments, such as the invoice template, which is now more convenient for providing different l...
What is your primary use case for Zuora?
I worked with Zoho for different use cases according to the requirements for the businesses. I have worked on two pro...
 

Comparisons

No data available
 

Also Known As

No data available
SteelBrick Billing, Salesforce QTC
No data available
 

Overview

 

Sample Customers

2Pure, Accuvant, Actian, Adtegrity, Advantage Sign Supply, All-Safe Pool Safety Products, Alton Lane, AMC Liquidators
Birst, Bluecat, Cloudera, Deltek, Touring, Mitsubishi Electric, Mulesoft, Telus
Lever, Hobsons, Arrow, Surf Air, Mindvalley, Dell, Zendesk, Mindvalley, Falcon.io, Invoca, Box, Pexip, CareCloud
Find out what your peers are saying about Zuora, Intuit, NetSuite and others in Billing Software. Updated: June 2025.
862,514 professionals have used our research since 2012.