


TitanHQ WebTitan and Mimecast Advanced Email Security compete in the cybersecurity category. WebTitan holds a slight advantage in web filtering and usability, while Mimecast excels in email threat protection.
Features: TitanHQ WebTitan focuses on web filtering with content control and seamless administration, providing robust remote access adaptability. Mimecast Advanced Email Security emphasizes email security, offering targeted threat protection and sandboxing for attachments, making it ideal for organizations prioritizing email-based threat prevention. Both products support integrations, with WebTitan standing out for its comprehensive reporting.
Room for Improvement: TitanHQ WebTitan could enhance real-time logging and antivirus effectiveness, as well as streamline customization and DNS proxy functionality. Mimecast Advanced Email Security needs improvement in customer support responsiveness, configuration flexibility, and interface usability. Additionally, its pricing structure, including data extraction fees, has been criticized.
Ease of Deployment and Customer Service: TitanHQ WebTitan offers diverse deployment options, including cloud and on-premises, with efficient technical support. Mimecast Advanced Email Security primarily provides cloud solutions, with both products benefiting from remote support capabilities. TitanHQ receives slightly better feedback for deployment and support due to straightforward problem resolution.
Pricing and ROI: TitanHQ WebTitan is seen as cost-effective, offering significant ROI by enhancing productivity and reducing malware incidents. Mimecast Advanced Email Security is considered a premium option with potent features, though customers express cost concerns, particularly in comparison to competitors like Microsoft. WebTitan is generally preferred for web-focused security on a budget.
With iboss, whenever you turn on your laptop, the iboss agent automatically connects to the iboss cloud, enforcing all security policies. So with respect to the security side, it strengthens measures.
I have seen some cost effectiveness from iboss; it has reduced certain support requirements, making it a more hands-off solution.
There is definitely a return on investment when using Mimecast, as it blocks phishing emails, reducing the risk of significant financial losses.
They are very fast, responsive, and knowledgeable.
The quality of the support is fantastic.
We had promising discussions about resolving these issues, but no real action followed.
Support personnel are hesitant to engage in remote sessions, preferring to share documentation via email.
Mimecast technical support is generally quite good.
I would rate my experience with technical support of Mimecast Email Security between seven and eight out of ten for their support.
They are also able to meet on-demand requirements based on your contract with them, and can easily provide adequate resources and scalability.
I would rate it a nine out of ten for scalability.
If I start seeing sluggishness or anything like that, I just reach out to my rep, and they connect with their dev team, typically resolving it the same day.
If Mimecast Email Security introduces API solutions, it will dominate the market.
From what I've seen from the MSP, it seems quite complicated to manage the configuration itself.
It's been pretty solid; I've never had an outage with them, and if I ever had, it's only been once out of the seven years.
We've experienced zero downtime.
Our biggest problem with their service was it did not recognize the device despite our ClearPass sending information to the iboss box.
They confirm it's a good solution where only one or two rare emails get through, while the rest are properly blocked without any issues.
The issues we did have were causing quite a lot of problems.
I don't bother contacting support when there are downtimes and technical issues.
It is not as intuitive as the rest of the platform.
We also had a problem with a transition when we upgraded from one appliance of theirs to another, but their engineer lost a good deal of our data.
Our iboss subscription access should be more secure with an OTP or VPN etc.
A lot of emails were missed despite being known samples.
Mimecast Email Security is somewhat expensive compared to the competition in the Indian market.
We discussed the phishing aspect, the DNS system, and the key rotation.
The technology employed by TitanHQ doesn't learn enough and is still on the basic side.
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
The following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs.
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern.
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
Regarding the price, I think that in terms of similar products, it is pretty much in the same line, so I think it's reasonable.
The pricing of TitanHQ is more or less similar to other tools.
The solution's mental health function can detect if someone needs help.
It's given us a lot more visibility into our computer assets that may be infected with viruses and also shows us people who have unusually large uploads or might be engaging in high-risk activities, such as searches or going to sites not categorized by their web crawler.
iboss was the best solution for us because, no matter what domain you were in, everything is under a single pane of glass, which is exactly what we wanted.
A distinct advantage of Mimecast is its ability to block phishing and impostor attacks, which are significant threats currently.
One of the most useful features is the threat remediation module, which can be used to remove malicious emails that may have been delivered or manually remove them.
Mimecast Email Security includes the best gateway solution across all Cisco, Trend Micro, and other solutions.
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| Product | Mindshare (%) |
|---|---|
| iboss | 3.3% |
| Mimecast Email and Collaboration Threat Protection | 0.6% |
| TitanHQ WebTitan | 1.1% |
| Other | 95.0% |


| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 7 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 11 |
| Large Enterprise | 13 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 2 |
| Large Enterprise | 3 |
Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.
Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.
What are the most important features of Iboss?The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.
Mimecast Advanced Email Security offers advanced features like sandboxing, email archiving, and phishing protection. It's known for integration with Microsoft 365 and user-friendly admin management, making it a robust choice for secure communications.
Focused on safeguarding emails, Mimecast Advanced Email Security integrates seamlessly with Microsoft 365, providing features such as sandboxing, spam filtering, and email archiving. It delivers comprehensive protection against phishing, identity threats, and impersonation attempts. Administrators benefit from the ability to monitor external communications and customize configurations, enhancing email security. Users appreciate the intuitive admin console and responsive support team. Although it faces challenges in threat detection rates and administration complexity, its capabilities in email monitoring, spam filtering, and URL inspection remain valued by enterprises seeking reliable email security that supports compliance needs.
What key features should users explore?Mimecast Advanced Email Security is implemented across industries to protect against email threats like phishing, spam, and malicious attachments. It serves as both a gateway and an archiving tool, supporting compliance in healthcare and finance by offering features like URL protection and data loss prevention. Enterprises leverage its capabilities to secure inbound and outbound communications effectively.
TitanHQ WebTitan combines web filtering, content control, and security enhancement with flexible deployment options to protect online environments efficiently.
TitanHQ WebTitan offers powerful web filtering capabilities tailored for organizations, supporting HTTPS traffic and integrating seamlessly with Active Directory. Remote management and no software installation streamline operations, while reporting tools enhance monitoring. The OTG client provides extra protection for remote users, and customizable content restrictions bolster security.
What features make TitanHQ WebTitan effective?In diverse industries like finance, healthcare, and education, TitanHQ WebTitan is integral in securing internet usage. Its deployment as SaaS or on-premises optimizes web filtering and access control, allowing organizations to maintain compliance and protect sensitive data, ensuring safe browsing for employees and students alike.
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