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Microsoft Power BI vs SAP BusinessObjects Business Intelligence Platform vs SAP Crystal Reports comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Microsoft Power BI enhances productivity with ease of use, cost-effectiveness, scalability, and improved data analysis, boosting decision-making.
Sentiment score
5.8
SAP BusinessObjects BI Platform yields high ROI in large deployments, despite steep costs, through efficiency and decision-making improvements.
Sentiment score
5.7
SAP Crystal Reports greatly enhances ERP reporting and efficiency, offering ROI over 1000%, despite costly user training.
In a world surrounded by data, tools that allow navigation of large data volumes ensure decisions are data-driven.
Corporate HR Financial Controller at STMicroelectronics Holding
Power BI is easy to deploy within an hour, providing robust security against data leaks.
Senior Manager, Strategy & Consulting at Viacom18 Media Pvt Ltd
I have seen a return on investment with Microsoft Power BI, including money saved and fewer employees needed.
Consultant at National Australian Bank
The initial investment will be more, but the ROI is also good, so they can consider it if they're looking for something in the long run.
Associate Software Enginner at Siddaganga Institute of Technology
For most of my clients using the on-premises version of SAP BusinessObjects Business Intelligence Platform, the return on investment is positive due to its affordability and ability to handle diverse reporting needs while automating information distribution.
Data Analytics Manager at Dangote Industries Limited
I have seen a return on investment so far in the form of saved time and resources.
SAP Consultant at Sierra Digital Inc
 

Customer Service

Sentiment score
6.6
Microsoft Power BI's support is mixed, with variations in responsiveness and effectiveness depending on user needs and resources.
Sentiment score
6.5
Customer service for SAP BusinessObjects is mixed, showing both responsiveness and delays, with inconsistent technical support quality.
Sentiment score
5.7
SAP Crystal Reports customer support is inconsistent, with mixed reviews, leading users to favor online resources and self-help solutions.
The significant drawback I notice is that Microsoft's size makes it hard to get specific change requests addressed unless they involve a bug.
Corporate HR Financial Controller at STMicroelectronics Holding
We have a partnership with Microsoft, involving multiple weekly calls with dedicated personnel to ensure our satisfaction.
Executive Director, Decision Support at Community Health Network
The support is good because there is also a community available.
Business Development Director at a tech consulting company with 201-500 employees
I would rate their technical support as excellent.
IT at a marketing services firm with 10,001+ employees
I have experience with SAP technical support and have supported customers, including those in financial services.
Data Analytics Manager at Dangote Industries Limited
Sometimes, they forward my ticket to the technical team, especially when my issue involves technical aspects that basis people may not be familiar with.
SAP Consultant at Sierra Digital Inc
I have not encountered any problems requiring assistance.
SAP Technical Manager at VS Furniture Middle East
 

Scalability Issues

Sentiment score
6.9
Microsoft Power BI is praised for scalability, cloud integration, and flexibility, but licensing and large datasets present challenges.
Sentiment score
7.6
SAP BusinessObjects BI Platform efficiently scales for global enterprises, supporting thousands of users with seamless advanced analytics integration.
Sentiment score
7.6
SAP Crystal Reports supports scalability and is suitable for medium to large enterprises, with room for scalability improvements.
You expect only a small percentage of users concurrently, but beyond a thousand concurrent users, it becomes difficult to manage.
Senior Manager, Strategy & Consulting at Viacom18 Media Pvt Ltd
With increasing AI capabilities, architectural developments within Microsoft, and tools like Fabric, I expect Power BI to scale accordingly.
Executive Director, Decision Support at Community Health Network
As more data is processed, performance issues may arise.
Product Owner at ABN AMRO Bank N.V.
The scalability of SAP BusinessObjects Business Intelligence Platform is adequate; it is very scalable and grows with my organization's needs.
Senior Data Engineer at LTI LATAM and Toubro Improtech
I rate the scalability of SAP BusinessObjects Business Intelligence Platform as a nine due to performance issues related to optimizing parts.
SAP Consultant at Sierra Digital Inc
 

Stability Issues

Sentiment score
7.4
Microsoft Power BI is reliable for most reporting needs, though it can slow down with large datasets and network issues.
Sentiment score
6.9
SAP BusinessObjects BI Platform is stable and robust with proper configuration, despite occasional bugs and integration challenges.
Sentiment score
7.1
SAP Crystal Reports is stable on Windows, with Unix challenges and improved performance on specialized servers post-2011.
In terms of stability, there's no data loss or leakage, and precautions are well-managed by Microsoft.
Senior Manager, Strategy & Consulting at Viacom18 Media Pvt Ltd
We typically do not have problems with end-user tools like Excel and Power BI.
Executive Director, Decision Support at Community Health Network
It is very stable for small data, but with big data, there are performance challenges.
Business Development Director at a tech consulting company with 201-500 employees
When they tried upgrading from 4.2 to 4.3, they found it buggy in some reports, which was quite problematic.
Senior Consultant at Keyrus
 

Room For Improvement

Users seek improved mobile compatibility, licensing, real-time data, advanced analytics, ease of use, and flexible design in Power BI.
SAP BusinessObjects BI Platform faces challenges in performance, integration, user experience, setup, flexibility, and costly licensing.
SAP Crystal Reports needs better visualization, modern tech integration, improved analytics, compatibility, and enhanced documentation and support.
This makes Power BI difficult to manage as loading times can reach one or two minutes, which is problematic today.
Senior Manager, Strategy & Consulting at Viacom18 Media Pvt Ltd
Access was more logical in how it distinguished between data and its formatting.
Corporate HR Financial Controller at STMicroelectronics Holding
Microsoft updates Power BI monthly based on user community feedback.
Executive Director, Decision Support at Community Health Network
I've worked with other tools, for example, Microsoft Power BI, which is visualization-wise very strong.
Senior Consultant at Keyrus
SAP BusinessObjects is expected to be phased out by 2027 as reports are moving to SAP Analytics Cloud.
SAP enterpise cloud architect at ECC Experienced Certified Consulting
I would appreciate integration with Outlook as an additional feature in the future to make it closer to a perfect score.
IT at a marketing services firm with 10,001+ employees
If it is closed due to any problem, it should be able to recover where I left off, similar to Excel, which should be a feature for SAP Crystal Reports.
SAP Technical Manager at VS Furniture Middle East
Enabling better practices and testing to enhance data accuracy and efficiency for company sectors.
Inhouse SAP Business One Sr. Consultant at a retailer with 501-1,000 employees
It would be beneficial to have easier integration with Azure, Microsoft Power Platform, and similar cloud technologies.
I'm at DTS Group
 

Setup Cost

Microsoft Power BI provides flexible pricing options, offering free, Pro, and Premium plans for individuals, teams, and enterprises respectively.
SAP BusinessObjects BI Platform's licensing is flexible but costly compared to alternatives, suited for large enterprises, budget-sensitive for smaller businesses.
SAP Crystal Reports pricing perceptions vary; some find it costly, but discounts and volume deals can reduce expenses.
I found the setup cost to be expensive
Responsable du département Projets et Applications at CHD Vendée
Power BI isn't very cheap, however, it is economical compared to other solutions available.
Senior Manager, Strategy & Consulting at Viacom18 Media Pvt Ltd
The pricing for Microsoft Power BI is low, which is a good selling point.
Business Development Director at a tech consulting company with 201-500 employees
SAP BTP is an expensive solution.
Associate Software Enginner at Siddaganga Institute of Technology
The price is very competitive and reliable.
IT at a marketing services firm with 10,001+ employees
I rate the pricing for SAP BusinessObjects Business Intelligence Platform as a seven or eight.
SAP Consultant at Sierra Digital Inc
 

Valuable Features

Microsoft Power BI offers strong data visualization, seamless integration, and customization, making it ideal for interactive, collaborative report creation.
SAP BusinessObjects BI Platform offers scalable, user-friendly reporting with robust features, enhancing decision-making and data governance.
SAP Crystal Reports provides flexible data connectivity, custom design, and efficient reporting, enhancing decision-making and client communication.
In today's data-driven environment, these tools are of substantial value, particularly for large enterprises with numerous processes that require extensive data analysis.
Corporate HR Financial Controller at STMicroelectronics Holding
Within the organization, Microsoft Power BI is used to create dashboards and gain insights into data, enhancing data-driven decision-making.
Product Owner at ABN AMRO Bank N.V.
To reduce the need for highly skilled personnel, we can engage someone who is just familiar and has a basic understanding of Microsoft Power BI, while AI can handle the major tasks through either agent AI or requirement analysis.
Senior Technical Service Engineer Expert at Fujitsu
For calculations, SAP BusinessObjects Business Intelligence Platform outperforms all other tools such as Power BI and Tableau, showing more accuracy, reliability, and flexibility compared to all other BI tools worldwide.
SAP Consultant at Sierra Digital Inc
Since we started using SAP BusinessObjects Business Intelligence Platform, we have been able to make faster, data-driven business decisions based on actual data insights and data analysis, which has accelerated our ability to make better decisions for our business productivity.
Senior Data Engineer at LTI LATAM and Toubro Improtech
The best feature about it for me, and for them, is the fact that you have a universe that is well made.
Senior Consultant at Keyrus
SAP Crystal Reports has had a very positive impact and benefits. It's a powerful tool to design any kind of report if you have knowledge of the database, and it can attach to both HANA and SQL databases.
SAP Technical Manager at VS Furniture Middle East
The efficiency gained by our organization from SAP Crystal Reports is measurable through multiple export formats such as PDF and Excel.
Inhouse SAP Business One Sr. Consultant at a retailer with 501-1,000 employees
The best features SAP Crystal Reports offers are powerful data connectivity, customized report design, interactive and visual reports, import, export, sharing options, and automation and scheduling.
I'm at DTS Group
 

Mindshare comparison

BI (Business Intelligence) Tools Mindshare Distribution
ProductMindshare (%)
Microsoft Power BI9.3%
Tableau Enterprise6.7%
Amazon QuickSight3.7%
Other80.3%
BI (Business Intelligence) Tools
BI (Business Intelligence) Tools Mindshare Distribution
ProductMindshare (%)
SAP BusinessObjects Business Intelligence Platform2.3%
Microsoft Power BI9.3%
Tableau Enterprise6.7%
Other81.7%
BI (Business Intelligence) Tools
Reporting Mindshare Distribution
ProductMindshare (%)
SAP Crystal Reports2.5%
Microsoft Power BI17.4%
Tableau Enterprise16.5%
Other63.6%
Reporting
 

Featured Reviews

Antonio Flor - PeerSpot reviewer
Lead Anaplanner at Chaucer Group
Data integration has improved reserving and expense control while collaboration drives fast dashboards
Regarding drawbacks or weak points in Microsoft Power BI, it may not be directly related to the tool itself, but with our architecture, as we couldn't get a service account, which is an email address that has no relationship with the employees, just to establish the connection with Anaplan. We couldn't get it to work on SSO, so we use an employee account which could be a point of weakness, meaning if the person leaves, that connection will break. If the person goes on holiday and we need to refresh, we have to change the connection as well, but we have to live with that since we're not using SSO on the service account. Regarding the natural language processing feature, we're trying to avoid using it too much because it can slow down the connection, so as much as possible, we try to build the logic and any transformation in Anaplan, and then deliver an end product to Microsoft Power BI.
EO
Data Analytics Manager at Dangote Industries Limited
Solution empowers self-service reporting and delivers comprehensive performance insights
Empowering business users means they should be able to work independently without depending on the developer. One advantage of SAP BusinessObjects Business Intelligence Platform is self-service capabilities, allowing users to do drag and drop to build their own reports and perform analyses without needing technical know-how.The platform has many drivers that I can use to connect to virtually all available databases, making it easy to integrate with Microsoft SQL Server, Oracle, and many others. With the cloud version, I can fetch data on-premises and to the cloud for analysis easily. It is so flexible that I can make choices for fetching data. For authentication in an SAP environment, I can choose to integrate with SAP logon for SSO or use AD authentication for convenience, along with the flexible integration options.
Salman Mukhtar Baig - PeerSpot reviewer
SAP Technical Manager at VS Furniture Middle East
Unlock data insights with seamless integration and robust reporting features
I assess the impact of SAP Crystal Reports' dynamic parameters on the customization and flexibility of my reports as very good. Sometimes it creates a problem when it suddenly closes during work due to improper shutdowns, but most of the time it's beneficial since I can fetch the data in one report very efficiently, which is great for the company. The sub reports in SAP Crystal Reports help me enhance the depth and detail of my reports by allowing me to use multiple sets of records, especially when I have very large requirements, such as company dashboards that show what sales, purchases, productions, and HR are doing. Using sub reports as the main report is very beneficial because I can pull multiple department data into the main report. Over the years, SAP Crystal Reports has had a very positive impact and benefits. It's a powerful tool to design any kind of report if you have knowledge of the database, and it can attach to both HANA and SQL databases. I can also connect this data with Excel, which makes it a very powerful tool for me.
report
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Comparison Review

it_user79932 - PeerSpot reviewer
Senior Manager - BI Head with 5,001-10,000 employees
Feb 4, 2015
Comparison of SAP BO, Tableau, QlikView, Cognos, Microsoft, OBIEE and Pentaho
1. SAP BO/BI Enterprise scalability Security Ease of use Semantic layer 2. Tableau Visualization Data discovery Turnaround time 3. IBM Cognos Enterprise scalability Security In-memory feature 4. MS BI - Flexibility 5. Pentaho - Open source but still enterprise grade 6. QlikView Data…
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
8%
Government
8%
Computer Software Company
6%
Financial Services Firm
14%
Manufacturing Company
8%
Computer Software Company
8%
Construction Company
8%
Financial Services Firm
14%
Manufacturing Company
8%
Government
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business135
Midsize Enterprise58
Large Enterprise167
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise20
Large Enterprise66
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise15
Large Enterprise22
 

Questions from the Community

Seeking lightweight open source BI software
There are many...It would rather depend what System BI architecture or Enterprise legacy you have at your end...I wou...
Is Power BI a complete platform or only a visualization tool?
Power BI is an advanced visualization tool oriented to big data with a very complete set of widgets to visualize info...
How does Oracle OBIEE compare with Microsoft BI?
Oracle OBIEE is great in allowing design and creativity per the individual needs of the organization. Dashboards are ...
Tableau vs. Business Objects - Which is a better solution for visualization and analysis?
Both tools have their positives and negatives. First, I should mention that I am relatively new to Tableau. I have be...
What needs improvement with SAP BusinessObjects Business Intelligence Platform?
SAP BusinessObjects Business Intelligence Platform can be improved by developing another module of SAP BusinessObject...
What needs improvement with SAP Crystal Reports?
SAP Crystal Reports could be improved with more modern user-friendly interfaces and better integration with cloud pla...
What is your primary use case for SAP Crystal Reports?
I have been using SAP Crystal Reports for six months. I am using SAP Crystal Reports to develop data-driven reports a...
What is your experience regarding pricing and costs for SAP Crystal Reports?
I am aware that the pricing of SAP Crystal Reports gradually changes. When I bought it last time, I don't remember th...
 

Also Known As

SSRS, SSAS, MSBI, MS Reporting Services, Microsoft BI Tools, Microsoft Big Data, Power BI Pro, MS BI
SAP BusinessObjects BI Platform, SAP BusinessObjects, Business Objects
No data available
 

Overview

 

Sample Customers

Accenture Adidas Aetna AIG Airbus Alibaba Allstate Amazon American Express Aon AT&T Audi Bank of America BASF Bayer Berkshire Hathaway Boeing Coca-Cola Comcast Cisco Coca-Cola Dell Disney Emirates Equinix FedEx Ford GE Google H&M Home Depot Honda IBM Intel JPMorgan Chase Kellogg's Kroger L'Oréal McDonald's Merck MetLife Microsoft Nike Oracle P&G PepsiCo Procter & Gamble Prudential Financial SAP Siemens Snapchat Spotify Starbucks Target Toyota T-Mobile Unilever Visa Walmart WeWork World Bank Xerox
SRAM, Kennametal, Fairfax Water, British American Tobacco, Velux, and FedEx.
City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP
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