

SAP Crystal Reports and TIBCO Jaspersoft compete in the reporting tools market, with TIBCO Jaspersoft often preferred for its dynamic data representation and self-service capabilities.
Features: SAP Crystal Reports offers detailed and formatted reporting with high customization via complex formulas and versatile data connectivity. It supports pixel-perfect static reporting across diverse databases. TIBCO Jaspersoft excels in ad-hoc reporting, interactive dashboards, and big data support, offering a dynamic data representation with strong self-service capabilities.
Room for Improvement:SAP Crystal Reports needs to address its complex report inheritance and outdated visualization features. Users find the syntax difficult. TIBCO Jaspersoft should improve its user interface design, stability, and integration with newer charting libraries. Better customer support for the community version is desired.
Ease of Deployment and Customer Service:SAP Crystal Reports supports on-premises deployment, but TIBCO Jaspersoft is more flexible, with options for hybrid and public cloud installations. SAP's customer service is inconsistent, while TIBCO's enterprise support is robust, though varies between free and enterprise editions.
Pricing and ROI: SAP Crystal Reports is considered expensive due to annual maintenance fees but offers high ROI for ERP reporting. TIBCO Jaspersoft provides a cost-effective open-source community version for small businesses, though its enterprise version can be seen as overpriced. It delivers a scalable solution with satisfactory ROI.
I have not encountered any problems requiring assistance.
TIBCO Jaspersoft's customer support is basically non-existent.
TIBCO Jaspersoft is not very scalable.
TIBCO Jaspersoft is very unstable.
Integration of a real-time preview and a live preview panel that updates instantly while designing the reports would make it much easier to use.
If it is closed due to any problem, it should be able to recover where I left off, similar to Excel, which should be a feature for SAP Crystal Reports.
Enabling better practices and testing to enhance data accuracy and efficiency for company sectors.
The limitations include compatibility with some drivers where we do not have adequate JDBC drivers, and because of that, I am not able to make the connection pool.
It would be nice if there was easier integration with other programming languages such as Python, which is where we were migrating to because of its versatility and big data capabilities.
SAP Crystal Reports has had a very positive impact and benefits. It's a powerful tool to design any kind of report if you have knowledge of the database, and it can attach to both HANA and SQL databases.
The best features SAP Crystal Reports offers are powerful data connectivity, customized report design, interactive and visual reports, import, export, sharing options, and automation and scheduling.
The efficiency gained by our organization from SAP Crystal Reports is measurable through multiple export formats such as PDF and Excel.
The reports I prepare using TIBCO Jaspersoft are quite user-friendly, and the look and feel are much better compared to other report generation tools.
The best feature of TIBCO Jaspersoft would be that you design the report first and then that generates Java code.
| Product | Mindshare (%) |
|---|---|
| TIBCO Jaspersoft | 1.9% |
| SAP Crystal Reports | 2.5% |
| Other | 95.6% |


| Company Size | Count |
|---|---|
| Small Business | 18 |
| Midsize Enterprise | 15 |
| Large Enterprise | 22 |
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 7 |
| Large Enterprise | 16 |
Turn information from almost any data source into a sophisticated, interactive report with SAP Crystal Reports. This powerful, user-friendly application for small businesses and departments can help you deliver key insights to the right decision maker, at the right time, in the right format.
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TIBCO Jaspersoft is a versatile BI tool used for creating and integrating reports, with added functionality for business intelligence such as ad hoc report writers, online report writers, and dashboard designers. It is used for various purposes such as employee performance, revenue management and billing reports, and IT operational reporting.
The solution can be deployed on-premises or in the cloud, is user-friendly, with drag-and-drop report creation, access restrictions for user groups, and connectivity to multiple data sources. It has helped organizations fulfill their needs related to security and create reports quickly, with easy scheduling and report creation with different parameters.
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