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SAP Crystal Reports vs TIBCO Jaspersoft comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP Crystal Reports
Ranking in Reporting
7th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
52
Ranking in other categories
No ranking in other categories
TIBCO Jaspersoft
Ranking in Reporting
9th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
29
Ranking in other categories
Embedded BI (9th)
 

Mindshare comparison

As of September 2025, in the Reporting category, the mindshare of SAP Crystal Reports is 2.7%, down from 3.1% compared to the previous year. The mindshare of TIBCO Jaspersoft is 2.2%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Reporting Market Share Distribution
ProductMarket Share (%)
SAP Crystal Reports2.7%
TIBCO Jaspersoft2.2%
Other95.1%
Reporting
 

Featured Reviews

MUHAMMAD_IMRAN - PeerSpot reviewer
Crystal Reports enables comprehensive data visualization but requires consistent integration practices for optimal accuracy
SAP Crystal Reports provides a clear picture for customer and vendor orders, showing whether orders are pending and delivering receivable and payable statuses, which allows understanding different scenarios categorically for client needs, ultimately satisfying both customers and clients. The efficiency gained by our organization from SAP Crystal Reports is measurable through multiple export formats such as PDF and Excel, which makes accessing and understanding data from the database easier. The ability to generate different formats facilitates better data analysis, although occasionally advanced features such as workbench center directly enhance the experience. The impact of SAP Crystal Reports' dynamic parameters significantly affects the customization and flexibility of reports, allowing adjustments to parameters based on client needs, such as date, users, and ledger views, ensuring data is correctly collected and formatted according to the client's requirements.
AnkurMathur - PeerSpot reviewer
A scalable and stable product that enables users to set properties dynamically
The solution is used mainly for reporting purposes. We generate PDFs, which are delivered to the recipient via email We can set any property dynamically. We have to use different currencies. Sometimes, we use the pound sign. Sometimes, we use the dollar sign. Our software is a multi-currency…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of the solution is that it is a fantastic way of generating reports."
"Using SAP Crystal Reports had a strong impact on our organization; it saves significant time by automating routine reporting tasks and reduced manual effort in preparing customer letters and reports."
"It is an user-friendly solution."
"I find Crystal Reports very easy to use, even for a non-technical person."
"We use SAP Crystal Reports for operational reporting."
"The most valuable feature is that from a user's point of view, it is easy to use and requires just a simple click to generate a report."
"SAP Crystal Reports offers a plethora of features, many of which were available much earlier than in the Crystal Reports we previously used. We extensively use its capabilities for generating general reports, working with Kaspersky data, and even incorporating images into our reports. The range of functions available in SAP Crystal Reports is diverse, and we leverage them across various systems for our needs."
"The overall environment is the best. Data management, graphs, and layout – everything is the best, in my opinion."
"The designer is the most valuable feature."
"It's easy to use and maintain."
"We find the access restrictions on different user groups valuable."
"The feature that I like most is the drag and drop capability."
"You can do quite a lot with it in terms of automated reports and dashboards."
"It offers high processing power for report generation and is cost-effective."
"The end-user reporting is very handy and the standard reports that can be achieved by using Jaspersoft Studio are quite impressive."
"Stability-wise, I rate the solution a ten out of ten...The deployment process of TIBCO Jaspersoft is easy."
 

Cons

"I rate SAP Crystal Reports a seven out of ten because while reports sometimes lack clarity due to varying data scenarios affecting comprehension, the backend learning experience with data is ongoing and highlights existing challenges."
"It has significantly enhanced security features, especially when compared to the standard security features of the earlier PeerSpot version I purchased. I've observed improvements in security, and overall, it's quite commendable. Regarding potential enhancements for the next release of this solution, I haven't closely examined SAP Crystal Reports 53. I've only encountered it briefly, perhaps once or twice. However, I anticipate that it likely offers advanced features distinct from its predecessor. I believe there may be notable improvements and additions in the latest version, and I look forward to exploring them further."
"SAP Crystal Reports has some compatibility issues with third-party products."
"A real improvement would be a simpler system that allows users to play with the visualization without needing specialized skills and code."
"SAP Crystal Reports should provide better support for dynamic connectors."
"There could be improvements made to the analytics capabilities."
"Maybe some Power BI-related features could be added, like dashboards or direct editing in reports."
"If at all possible, a little bit of improvement on the analytical side is needed."
"Customization is an area with certain shortcomings in the solution that needs improvement."
"Jaspersoft should focus on user interaction features, and one should not expect it to suit every niche."
"The reporting templates have room for improvement."
"The Ad Hoc Report Writer does not include as many features as Tableau and needs to be improved to meet expectations."
"Currently, JSON format is the main format we use, however, in TIBCO Jaspersoft, XML format is the default and JSON did not work because TIBCO did not fix it."
"There might be some compatibility issues with the dashboard if we're using the latest version and some clients are using the older version. Some features might not be supported."
"We'd like to see the community version offer a little bit more support and better documentation and we'd like the enterprise edition to have better pricing."
"I would like to see better support for big data."
 

Pricing and Cost Advice

"This product costs a lot of money."
"SAP Crystal Reports is a very expensive solution."
"The cost of licensing can be a significant factor to consider when upgrading or transitioning to a new version of SAP Crystal Reports. It's important to evaluate the benefits and features offered by the new version against the associated costs to ensure it aligns with your organization's needs and budget."
"I feel that SAP Crystal Reports is a reasonably priced product."
"We pay fifteen hundred dollars as licensing fee."
"I find the price to be reliable and not overly costly."
"Since I checked last time, only one annual license costs about $25,000."
"I would rate the pricing as four out of five because it's expensive."
"The pricing is cost effective because it is based on servers rather than users."
"The solution is a little bit expensive."
"I give the cost of the solution a five out of ten."
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Comparison Review

it_user6978 - PeerSpot reviewer
Jun 10, 2013
Jaspersoft vs. Pentaho – Which one to use & is there any need to purchase the commercial edition
Any company (be it technology, manfucaturing, human resource, ecommerce, SME etc) always has the need for Business Intelligence to some or the other extent. If cost is one of the consideration factor, then the 2 BI tools which are at the forefront are Pentaho and Jaspersoft. But, often the same…
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Government
9%
Computer Software Company
9%
Financial Services Firm
17%
Computer Software Company
14%
Manufacturing Company
7%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise15
Large Enterprise22
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise7
Large Enterprise14
 

Questions from the Community

What needs improvement with SAP Crystal Reports?
I believe SAP Crystal Reports could be improved or enhanced because one of the problems I am facing with it is that sometimes it hangs and uses too much memory, which is frustrating. If it is close...
What is your primary use case for SAP Crystal Reports?
My usual use cases for SAP Crystal Reports involve designing reports based on the requirements of the clients and management, such as profit and loss, graphs, multiple reports, sub reports, and das...
What do you like most about SAP Crystal Reports?
We use SAP Crystal Reports for operational reporting.
Seeking lightweight open source BI software
The best and open source (No cost involved) solution for all BI requirements is Jaspersoft Open Studio. Refer to rajeshsirsikar.com for more information.
What is your experience regarding pricing and costs for TIBCO Jaspersoft?
I am sharing a scenario for pricing: for ten thousand users and a robust server, it may cost in the hundreds of thousands USD. However, TIBCO is more enterprise-focused and might have different pri...
 

Overview

 

Sample Customers

City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP
Mosaic, Vander University, Telesoft, Entrust, Ericsson, BT, Groupon, John Hopkins, Puma
Find out what your peers are saying about SAP Crystal Reports vs. TIBCO Jaspersoft and other solutions. Updated: July 2025.
866,483 professionals have used our research since 2012.