SAP Crystal Reports and TIBCO Jaspersoft compete in the reporting tools market, with TIBCO Jaspersoft often preferred for its dynamic data representation and self-service capabilities.
Features: SAP Crystal Reports offers detailed and formatted reporting with high customization via complex formulas and versatile data connectivity. It supports pixel-perfect static reporting across diverse databases. TIBCO Jaspersoft excels in ad-hoc reporting, interactive dashboards, and big data support, offering a dynamic data representation with strong self-service capabilities.
Room for Improvement:SAP Crystal Reports needs to address its complex report inheritance and outdated visualization features. Users find the syntax difficult. TIBCO Jaspersoft should improve its user interface design, stability, and integration with newer charting libraries. Better customer support for the community version is desired.
Ease of Deployment and Customer Service:SAP Crystal Reports supports on-premises deployment, but TIBCO Jaspersoft is more flexible, with options for hybrid and public cloud installations. SAP's customer service is inconsistent, while TIBCO's enterprise support is robust, though varies between free and enterprise editions.
Pricing and ROI: SAP Crystal Reports is considered expensive due to annual maintenance fees but offers high ROI for ERP reporting. TIBCO Jaspersoft provides a cost-effective open-source community version for small businesses, though its enterprise version can be seen as overpriced. It delivers a scalable solution with satisfactory ROI.
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TIBCO Jaspersoft is a versatile BI tool used for creating and integrating reports, with added functionality for business intelligence such as ad hoc report writers, online report writers, and dashboard designers. It is used for various purposes such as employee performance, revenue management and billing reports, and IT operational reporting.
The solution can be deployed on-premises or in the cloud, is user-friendly, with drag-and-drop report creation, access restrictions for user groups, and connectivity to multiple data sources. It has helped organizations fulfill their needs related to security and create reports quickly, with easy scheduling and report creation with different parameters.
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