SAP Crystal Reports vs TIBCO Jaspersoft comparison

SAP and TIBCO are both solutions in the Reporting category. SAP is ranked #8 with an average rating of 8.4, while TIBCO is ranked #10 with an average rating of 7.8. SAP holds a 2.8% mindshare in RT, compared to TIBCO’s 2.6% mindshare. Additionally, 96% of SAP users are willing to recommend the solution, compared to 83% of TIBCO users who would recommend it.

SAP Crystal Reports

Read 49 SAP Crystal Reports reviews

1,866 Views
1,431 Comparison Views

96% willing to recommend

TIBCO Jaspersoft

Read 29 TIBCO Jaspersoft reviews

1,798 Views
1,172 Comparison Views

83% willing to recommend

SAP Crystal Reports

TIBCO Jaspersoft

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 4, 2025

SAP Crystal Reports and TIBCO Jaspersoft compete in the reporting tools market, with TIBCO Jaspersoft often preferred for its dynamic data representation and self-service capabilities.

Features: SAP Crystal Reports offers detailed and formatted reporting with high customization via complex formulas and versatile data connectivity. It supports pixel-perfect static reporting across diverse databases. TIBCO Jaspersoft excels in ad-hoc reporting, interactive dashboards, and big data support, offering a dynamic data representation with strong self-service capabilities.

Room for Improvement:SAP Crystal Reports needs to address its complex report inheritance and outdated visualization features. Users find the syntax difficult. TIBCO Jaspersoft should improve its user interface design, stability, and integration with newer charting libraries. Better customer support for the community version is desired.

Ease of Deployment and Customer Service:SAP Crystal Reports supports on-premises deployment, but TIBCO Jaspersoft is more flexible, with options for hybrid and public cloud installations. SAP's customer service is inconsistent, while TIBCO's enterprise support is robust, though varies between free and enterprise editions.

Pricing and ROI: SAP Crystal Reports is considered expensive due to annual maintenance fees but offers high ROI for ERP reporting. TIBCO Jaspersoft provides a cost-effective open-source community version for small businesses, though its enterprise version can be seen as overpriced. It delivers a scalable solution with satisfactory ROI.

To learn more, read our detailed SAP Crystal Reports vs. TIBCO Jaspersoft Report (Updated: April 2025).

Buyer's Guide

SAP Crystals vs. TIBCO Jaspersoft

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SAP Crystal Reports

Ranking in Reporting

8th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

TIBCO Jaspersoft

Ranking in Reporting

10th

Average Rating

7.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Embedded BI (7th)

Mindshare comparison

As of May 2025, in the Reporting category, the mindshare of SAP Crystal Reports is 2.8%, down from 3.5% compared to the previous year. The mindshare of TIBCO Jaspersoft is 2.6%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Reporting

Featured Reviews

MVD Prasad

Assistant General Manager at Soma Enterprise

Helps analyze your data by creating richly formatted, pixel-perfect, and multiple reports from virtually any data source, delivered in over a dozen formats

It has significantly enhanced security features, especially when compared to the standard security features of the earlier PeerSpot version I purchased. I've observed improvements in security, and overall, it's quite commendable. Regarding potential enhancements for the next release of this solution, I haven't closely examined SAP Crystal Reports 53. I've only encountered it briefly, perhaps once or twice. However, I anticipate that it likely offers advanced features distinct from its predecessor. I believe there may be notable improvements and additions in the latest version, and I look forward to exploring them further.

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Chan Sambopol

Manager, Core Banking Office at a financial services firm with 201-500 employees

Easy to use with a nice design and good connectivity

TIBCO Jaspersoft has two versions. Version one is the enterprise version, The other one is the community version, and which allows us to use it for free. In the free version, we have to support ourselves. For the enterprise version, you have technical support if you need it. I wish that we had more support while in the portal, at least for the community version, or if we could talk to someone regarding issues, like how to configure or fine-tune would be helpful. We'd like to have help on how to solve some problems when we use the product and have some error or limitation. They need to, at the very least, improve the community. The Enterprise Edition has support, and we can force some tickets through the portal and then have an engineer support us in some cases. However, in terms of the subscription price, it's a bit high. Therefore, we'd like to see the community version offer a little bit more support and better documentation and we'd like the enterprise edition to have better pricing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of the solution is that it is a fantastic way of generating reports."

"We use SAP Crystal Reports for operational reporting."

"The initial setup of the solution is pretty easy."

"SAP Crystal Reports offers a plethora of features, many of which were available much earlier than in the Crystal Reports we previously used. We extensively use its capabilities for generating general reports, working with Kaspersky data, and even incorporating images into our reports. The range of functions available in SAP Crystal Reports is diverse, and we leverage them across various systems for our needs."

"I find Crystal Reports very easy to use, even for a non-technical person."

"It is an user-friendly solution."

"The most valuable feature is that from a user's point of view, it is easy to use and requires just a simple click to generate a report."

"The overall environment is the best. Data management, graphs, and layout – everything is the best, in my opinion."

"You can do quite a lot with it in terms of automated reports and dashboards."

"The solution is standalone with the flexibility to use visualize.js to embed within the application."

"We find the access restrictions on different user groups valuable."

"It's easy to use and maintain."

"We can set any property dynamically."

"Stability-wise, I rate the solution a ten out of ten...The deployment process of TIBCO Jaspersoft is easy."

"I give the stability of the solution a nine out of ten."

"The end-user reporting is very handy and the standard reports that can be achieved by using Jaspersoft Studio are quite impressive."

More TIBCO Jaspersoft pros

Cons

"A real improvement would be a simpler system that allows users to play with the visualization without needing specialized skills and code."

"SAP Crystal Reports has some compatibility issues with third-party products."

"There could be improvements made to the analytics capabilities."

"If at all possible, a little bit of improvement on the analytical side is needed."

"The financing part needs improvement."

"SAP Crystal Reports should provide better support for dynamic connectors."

"Maybe some Power BI-related features could be added, like dashboards or direct editing in reports."

"It has significantly enhanced security features, especially when compared to the standard security features of the earlier PeerSpot version I purchased. I've observed improvements in security, and overall, it's quite commendable. Regarding potential enhancements for the next release of this solution, I haven't closely examined SAP Crystal Reports 53. I've only encountered it briefly, perhaps once or twice. However, I anticipate that it likely offers advanced features distinct from its predecessor. I believe there may be notable improvements and additions in the latest version, and I look forward to exploring them further."

"The upgrades are not easy."

"Jaspersoft should focus on user interaction features, and one should not expect it to suit every niche."

"There might be some compatibility issues with the dashboard if we're using the latest version and some clients are using the older version. Some features might not be supported."

"The Ad Hoc Report Writer does not include as many features as Tableau and needs to be improved to meet expectations."

"TIBCO Jaspersoft would benefit from enabling you to run multiple reports in one file and incorporating more options related to multiple reports."

"I would like to see some analysis done prior to data extraction. The data extraction itself could also be improved."

"The reporting templates have room for improvement."

"Customization is an area with certain shortcomings in the solution that needs improvement."

More TIBCO Jaspersoft cons

Pricing and Cost Advice

"This product costs a lot of money."

"I feel that SAP Crystal Reports is a reasonably priced product."

"SAP Crystal Reports is a very expensive solution."

"The cost of licensing can be a significant factor to consider when upgrading or transitioning to a new version of SAP Crystal Reports. It's important to evaluate the benefits and features offered by the new version against the associated costs to ensure it aligns with your organization's needs and budget."

"We pay fifteen hundred dollars as licensing fee."

"Since I checked last time, only one annual license costs about $25,000."

"The pricing is cost effective because it is based on servers rather than users."

"I would rate the pricing as four out of five because it's expensive."

"The solution is a little bit expensive."

"I find the price to be reliable and not overly costly."

"I give the cost of the solution a five out of ten."

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Comparison Review

it_user6978

Co-Founder at Helical IT Solution (Jaspersoft, Pentaho, Talend, Kettle, DWBI, ETL, Ctools, iReport, Jasper Report)

Jun 10, 2013

Jaspersoft vs. Pentaho – Which one to use & is there any need to purchase the commercial edition

Any company (be it technology, manfucaturing, human resource, ecommerce, SME etc) always has the need for Business Intelligence to some or the other extent. If cost is one of the consideration factor, then the 2 BI tools which are at the forefront are Pentaho and Jaspersoft. But, often the same…

Read full review

Top Industries

By visitors reading reviews

Financial Services Firm

12%

Computer Software Company

11%

Government

10%

Manufacturing Company

Financial Services Firm

19%

Computer Software Company

17%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What needs improvement with SAP Crystal Reports?

Maybe some Power BI-related features could be added, like dashboards or direct editing in reports. We use query language to build reports; this area could be improved more.

See all answers

What is your primary use case for SAP Crystal Reports?

We use SAP Crystal Reports for reporting. We use it for financial reports like statements of accounts, trial balances, and other management reports, salary slips, and many other purposes.

See all answers

What do you like most about SAP Crystal Reports?

We use SAP Crystal Reports for operational reporting.

See all answers

Seeking lightweight open source BI software

The best and open source (No cost involved) solution for all BI requirements is Jaspersoft Open Studio. Refer to rajeshsirsikar.com for more information.

See all answers

What do you like most about TIBCO Jaspersoft?

We can set any property dynamically.

See all answers

What is your experience regarding pricing and costs for TIBCO Jaspersoft?

I am sharing a scenario for pricing: for ten thousand users and a robust server, it may cost in the hundreds of thousands USD. However, TIBCO is more enterprise-focused and might have different pri...

See all answers

Comparisons

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Compared 19% of the time

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Compared 11% of the time

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Compared 7% of the time

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Compared 22% of the time

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Compared 22% of the time

TIBCO Spotfire vs TIBCO Jaspersoft

Compared 12% of the time

IBM Cognos vs TIBCO Jaspersoft

Compared 6% of the time

Looker Studio vs TIBCO Jaspersoft

Compared 6% of the time

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Product Reports

Buyer's Guide

SAP Crystals

April 2025

Download SAP Crystal Reports product report

Buyer's Guide

TIBCO Jaspersoft

April 2025

Download TIBCO Jaspersoft product report

Overview

Turn information from almost any data source into a sophisticated, interactive report with SAP Crystal Reports. This powerful, user-friendly application for small businesses and departments can help you deliver key insights to the right decision maker, at the right time, in the right format.

Click here for a free trial

SAP

TIBCO Jaspersoft is a versatile BI tool used for creating and integrating reports, with added functionality for business intelligence such as ad hoc report writers, online report writers, and dashboard designers. It is used for various purposes such as employee performance, revenue management and billing reports, and IT operational reporting.

The solution can be deployed on-premises or in the cloud, is user-friendly, with drag-and-drop report creation, access restrictions for user groups, and connectivity to multiple data sources. It has helped organizations fulfill their needs related to security and create reports quickly, with easy scheduling and report creation with different parameters.

TIBCO

Sample Customers

City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP

Mosaic, Vander University, Telesoft, Entrust, Ericsson, BT, Groupon, John Hopkins, Puma

Buyer's Guide

SAP Crystals vs. TIBCO Jaspersoft

April 2025

Free Report: SAP Crystal Reports vs. TIBCO Jaspersoft

Find out what your peers are saying about SAP Crystal Reports vs. TIBCO Jaspersoft and other solutions. Updated: April 2025.

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