SAP Crystal Reports and Tableau Enterprise are leading products in the business intelligence and reporting category. While SAP Crystal Reports provides significant flexibility and strong reporting capabilities, Tableau Enterprise stands out in visualization and ease of use, making it more popular for creating interactive dashboards.
Features: SAP Crystal Reports offers pixel-perfect report creation, conditional formatting, and seamless support for multiple data sources. Its customization capabilities allow intricate formulas and sub-reports. Tableau Enterprise is known for powerful visualizations, user-friendly drag-and-drop functionality, and numerous visualization options that deliver engaging visuals by integrating multiple data sources effortlessly.
Room for Improvement: SAP Crystal Reports has complex syntax, lacks advanced graphical features, and struggles with cumbersome updates. Users desire enhanced sample reports and better visualization tools. Tableau Enterprise users report performance issues with large datasets and desire enhanced data preparation and ETL capabilities. They also seek better real-time reporting and more flexible pricing options.
Ease of Deployment and Customer Service: SAP Crystal Reports generally deploys well on-premises but encounters challenges with cloud integration, and its customer support experiences vary. Tableau Enterprise excels with deployment across on-premises and cloud environments. Its customer service is widely regarded for being responsive and supportive, bolstered by an active community.
Pricing and ROI: SAP Crystal Reports is considered pricey with high license and maintenance fees, yet its ROI is appreciated for essential ERP functionalities despite pricing barriers. Tableau Enterprise also has a high price but offers scalable options including user-based and core-based licensing, with adjustments making it more competitive. The cost is often justified by its ease of use, flexibility, and ability to effectively drive data-driven decisions.
This saves a significant amount of time, particularly for reports that would have needed around fifty people.
The ROI of using Tableau extends to its seamless integration across various platforms, as it's from Salesforce and thus not limited to any specific cloud provider.
Tableau is saving me time, money, and resources, which I would rate as ten.
I have not encountered any problems requiring assistance.
They provide quick email and phone responses and have Thai-speaking personnel.
There should be consistent standards for all users.
The technical support for Tableau is quite good.
Tableau is easy to use across various dimensions, whether on-premises or on the cloud.
The solution is fully scalable and performs well even with large datasets, provided there is proper supporting hardware.
Tableau is easy to scale.
The application hangs after continuous use due to the buildup of cache.
I rate the stability a five or six because Tableau updates very often with new versions or patches.
If it is closed due to any problem, it should be able to recover where I left off, similar to Excel, which should be a feature for SAP Crystal Reports.
Enabling better practices and testing to enhance data accuracy and efficiency for company sectors.
We cannot send the entire Excel file reports via email within Tableau.
The product owner should enhance its benefits or clarify its role.
It sometimes requires extensive investigation to determine why the data does not appear correctly.
Power BI as a much cheaper alternative.
A license for 150 users costs around $17,000 USD per year.
Looker is known to be quite expensive.
SAP Crystal Reports has had a very positive impact and benefits. It's a powerful tool to design any kind of report if you have knowledge of the database, and it can attach to both HANA and SQL databases.
The efficiency gained by our organization from SAP Crystal Reports is measurable through multiple export formats such as PDF and Excel.
A significant feature for me is the real-time connection to data sources because it effectively manages large data sets.
Tableau serves as a stable dashboarding tool for higher management, aiding in quick decision-making.
Building hyper extracts and visualization capabilities make Tableau a robust tool for data analysis.
Turn information from almost any data source into a sophisticated, interactive report with SAP Crystal Reports. This powerful, user-friendly application for small businesses and departments can help you deliver key insights to the right decision maker, at the right time, in the right format.
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Tableau Enterprise offers powerful features for creating interactive visualizations, dashboards, and maps, including drag-and-drop functionality and easy integration with multiple data sources, promoting real-time collaboration and self-service analysis.
Tableau Enterprise stands out with its ability to create user-friendly, interactive visualizations, making it pivotal for business intelligence applications. Users benefit from its seamless connectivity and advanced analytical functions, facilitating data blending and storytelling. Despite a complex learning curve and high licensing costs, its features like geospatial analysis and efficient content distribution drive its indispensable value for data-driven insights. Enhancements in predictive analytics and support integration with machine learning tools further its capabilities across industries.
What are the most valuable features?Tableau Enterprise is widely used for business intelligence, supporting industries like healthcare, telecommunications, and finance. Organizations utilize it to analyze performance indicators, operational insights, and financial analytics, enhancing decision-making through interactive reports and real-time data integration.
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